Medline industry

  • Colton, CA 92324, USA
La Toya S. Walker
1585 Julian Ct. Colton Ca, 92324 (909) 745-1672-Cell latoya23walker@gmail.com
Career Objective: Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increase customer satisfaction
SKills    
  • Type 45 WPM
  • Calming Presence
  • Clear Communication skills
  • Time Management
  • Goal Oriented Focus
  • Patience/Attentiveness
  • Medication Calculations, dispensing and oral administration of medications.
  • Vital signs and anthropometric measurements using manual and digital instruments.
  • Medical terminology
  • Injections, Phlebotomy procedures and electrocardiogram.
  • First Aid and CPR certified through AHA
Education:
      Concorde Career College, San Bernardino, CA
Medical Assistant Diploma, 2015
Colton High School, Colton, CA
High School Diploma, 2001
 
Work Experience:
Binder and Binder San Bernardino, CA                                                               06/2002-09/2014
Interviewer/Intake
  • Customer service skills, telephone answering approximately 50 calls per day from 3 separate lines
  • Appointment scheduling, Wave and modified Wave systems
  • Insurance Verification, insurance policies knowledge private and government plans
  • Basic billing and reimbursement procedures using write it once system and Med iSOFT based programs
  • Patient data gathering, medical history recording approximately 40 per day
  • HIPPA Procedures
 
 
Professional Experience:
Totally -4- Kids Ontario, CA                                                                                       07/2003-09/2009
Sales Associate
  • Operated cash register daily
  • Identified customer needs and directed them to an appropriate product
  • Provided courteous and prompt Customer Service
  • Maintained a clean and safe environment
 
Sibley’s Day Care Colton, CA                                                                                    01/1997-01/2003
Child Care Staff
  • Helped children with homework and school work
  • Organized and participated in recreational activities
  • Assisted in preparing food and refreshments for children
  • Kept records on individual daily observations and information about activities