Tantus Technologies, Inc.
Woodlawn, MD, USA
Tantus Technologies, Inc. ID: 2020-1355 Active Clearance Required: Public Trust Type: Regular Full-Time US-MD-Woodlawn Overview The Program Director will lead the team and oversee our team's support in the areas of planning, organizing, managing, coordinating, and tracking of operations, resources, client satisfaction, and overall delivery, as well as contract and personnel administration, teaming partner relationships, and corporate reporting. This includes ensuring quality deliverables and services, client responsiveness and satisfaction, contractual responsiveness and compliance, contract risk and issue management, financial management, and seeking organic growth for the contract scope and revenue. The Program Director will work closely with our federal counterparts and COR to understand and fully support the needs of the Information Systems Group within the scope of our contract by bringing value through processes, systems, and projects. What You'll Do Contract Management Ensure contractual compliance with the Statement of Work and Statement of Deliverables. Respond to RFPs for modifications to the contract, option year awards, and award fee assessments Prepare for and present status to the COR and GTL on a weekly basis; prepare for and present program status to ISG stakeholders on a monthly basis Maintain list and ensure adequate qualifications of key personnel; prepare submissions for the CO when there are changes to key personnel Maintain or work towards workshare agreements with sub-contractors Financial Management Accountable for the appropriate management of funding by each option year on the program; ensure visibility into the financial situation for all LOB Managers and government customers. Ensure that spending matches funded amount to a close degree. Generate a monthly financial report in both government format and PMR format. Seek opportunities to grow the contract and increase funding through greater breadth or depth of scope of services. Delivery Accountable for quality work delivery. Accountable for process improvements and pro-active team-wide changes that support ISG Strategy. Accountable for "above and beyond" efforts that support ISG Strategy and our Award Fee incentives. Ensure standardization established by the contract and/or CMS is followed across all projects; correct and report on any issues with deviation from the standardization. Ensure the communication across the LOBs to ensure coordination of deadlines, training, and other activities to provide effective system changes and process execution. Facilitate information sharing and coordination across LOBs, including program-level team meetings, management meetings, status meetings, brown bag lunches, team social events, etc. Identify integration points, potential efficiencies and external dependencies between current project-level schedules. Develop relationships with other vendors and their GTLs to ensure cooperation and collaboration where required to solve issues, ensure alignment, and deliver quality services for ISG. As requested, design, develop, contribute to, and maintain management plans, at the portfolio, program, and project level, such as program and project management plans, risk and issue management plans, schedule management plans, communication management plans, quality management plans, and other required artifacts such as a decision log or action items list. Establish and maintain a repository of contract/program- related documents. Analyze LOB pain points and gaps and make process improvement recommendations; implement recommendations as required Provide ad hoc reports to address topics or issues as requested by ISG management. These include but are not limited to white papers, options papers, executive summaries, SBARs (Situation, Background, Assessment/Alternatives, and Recommendations). Work with the Portfolio Manager to support implementation of portfolio management processes and standards. Resources Ensure appropriate work allocation, work quality, and team professionalism and customer service Manage or provide guidance for personnel issues or performance issues Conduct and/or contribute to performance reviews and assist in setting goals for the contract teams and resources Ensure timely staffing of quality resources Ensure resources have access to items required to perform in their role (badge, computer, software, etc. Ensure team morale is positive, the team feels empowered to make changes, and team members have the training required to do their job Ensure inclusion of the remote team members through various mechanisms, to include traveling to Iowa for in-person visits Facility Ensure maintenance of the facility, including IT equipment, security compliance, cleanliness, comfort and safety of the workplace, appropriate levels of access and accommodation Must Haves Bachelor's degree; advanced degree preferred 10+ years in program management, managing multiple projects Experience working across integrated project teams and with remote team members Federal government agency work experience Understanding of CMMI ML3 processes preferred Agile certification; SAFe certification preferred Strong analytical experience and experience putting in place new processes/procedures to enhance business functions Experience with CMS XLC processes or another relevant structured government software development gate review process Ability to effectively coordinate a large-scale team and provide direction for their personal development Demonstrated experience in the management and control of funds, contract compliance, and resources Demonstrated ability in managing complex programs and multiple projects at the same time. Demonstrated ability to manage program risks and issues Excellent client and team building skills Excellent verbal and written communication skills Experience using project management toolsets such as Microsoft Project (Enterprise Edition preferred) or Atlassian Jira/Confluence, as well as Microsoft Office Suite (particularly, MS Word, MS PowerPoint, MS Visio) proficiency Nice to Haves Understanding of CMS PMP certification PI117223695