10 jobs found in woburn

Beacon Health Options Job Category: Clinical - Quality Mgmt Req #: AVPRE01265 Schedule: Full Time Location: MA - Woburn ABOUT THE POSITION The AVP Regional Quality is responsible for managing the development and execution of quality activities and processes in the NortheastRegion. POSITION RESPONSIBILITIES Own delivery of exceptional quality operations Primary interface with client in Quality related committees including Delegation Oversight meetings and audits Produce annual Regional QM Trilogy Documents, including tracking and updating Work Plan activity progress Implement corporate policies and create local quality addenda and SOPs when needed Produce and oversee production of client and contractual reports and reports required for meeting accreditation standards Provide Quality thought leadership to Sales teams/RFPs, and author quality-related articles for members and providers In collaboration with the Vice President, Regional Clinical and Quality Operations and corporate quality accreditation ensure ongoing compliance with accreditation (NCQA and URAC) standards. Assist Corporate Quality in preparation for NCQA or URAC accreditation survey Train/coach team members on corporate, market, and regulatory developments that impact their roles and functions Lead for Regional Quality Committee structure, Chair Regional QMUMCM Committee, Co-chair Regional Quality of Care Committee Report monthly to Corporate Quality Committee (CQC) on regional quality, UM and clinical activities as well as metrics and outcomes Regional lead on Member Satisfaction survey administration and analysis in collaboration with Corporate Quality Conduct specific quality trainings as requested by Corporate Quality for monthly quality training series Oversee and manage the complaints and grievances process for the region Oversee & manage Quality staff in the region Lead quality performance improvement, implementation, and program development Collaborate with the Vice President, Regional Clinical and Quality Operations to charter improvement activities to support accreditation and performance improvement including developing, implementing, monitoring and tracking performance of Regional quality programs Participate with Corporate Quality and other Regional Quality leads in the charter of Quality Improvement Activities (QIA) to support both Beacon Health Options and Beacon Health Strategies accreditation. Oversee QIA program development ensuring fidelity to the CQI model Lead EQRO projects in collaboration with clients Collaborate with Regional Clinical Managers and the Vice President, Regional Clinical and Quality Operations to track performance of Core Performance Indicators (CPIs) Collaborate with health plan clients on HEDIS BH measures measurement and improvement opportunities Collaborate with Corporate Quality on HEDIS rate production and client deliverables Monitor PGs and SLAs relating to quality, and implement and monitor CAPs in collaboration with internal stakeholders, clients, and providers Implement and monitor CAPs related to Corporate Quality as well as external client delegation and regulatory audits for accreditation readiness Coordinate with Compliance on program integrity issues Coordinate with Ops Pod to resolve quality issues Collaborate with the Vice President, Regional Clinical and Quality Operations and Ops Pod Leaders to develop effective and efficient processes for Quality to interface with Pods to solution a range of client and provider quality issues Demonstrate nimbleness and creativity in rapid prototyping of different Ops Pod collaboration models Key Performance Indicators Quantitative Client satisfaction with clinical quality performance (e.g. HEDIS) Improvement in HEDIS BH measures 100% pass rate of all internal and external quality audits Qualitative Effective partnering with UM Shared Services, Care Management, MPPs, Aftercare, Network, Analytics Innovation Center, Knowledge Management and Reporting, Ops Pods, etc. Talent development and coaching POSITION REQUIREMENTS Education/Licensure: Master's degree in Behavioral Health field required Preferred but not required: Current, valid and unrestricted licensure for independent practice required with proof on date of hire. Re-verification will take place no less than every 3 years. A minimum of 3-5 years combined direct behavioral health, supervisory and/or managed care experience required. Knowledge/Skills/Abilities: Leadership skills and supervisory experience, including the ability to develop team performance Excellent written and oral communication skills Self-motivated, able to prioritize multiple issues, excellent organizational skills, ability to track multiple projects/tasks and follow through as needed. Ability to manage and coordinate with internal and external departments Ability to manage staff in operations environment Demonstrated leadership skills and experience, including the ability to work cross-functionally, build consensus and develop staff Ability to manage time-sensitive projects and meet deadlines Ability to identify opportunities for improvements, recommend, and implement innovative solutions. Must be detail oriented; able to work independently in an ever changing environment Beacon Health Options company is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you #GD #CB PM16 PI115937956

Beacon Health Options Job Category: Provider & Network - Contracting Req #: CONTR01509 Schedule: Full Time Location: MA - Woburn We Help People Live their Lives to the Fullest Potential! For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a 'world-class' candidate experience from the moment you click 'Apply'! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise. Do you have a passion for helping others? If so, we are looking for you! Beacon is currently seeking a Contract Development Manager to join our team at our Woburn, MA office. The Contract Development Manager leads all territory network development and contract management activities for a growing and complex managed behavioral health care organization. The position is responsible for network development, recruiting for new business, contracting, and rate negotiations for their assigned territory and or state. Duties include identifying and contracting new/ re-contracting existing providers around Beacon's need for services, negotiating rates, drafting provider services and facility agreements, sending and receiving credentialing applications, overseeing the resolution of language changes and securing executed contracts with providers, developing recruitment plans and reports and ensuring rates negotiated are within established guidelines. What does a typical day look like? Proactively seek and recruit providers to build provider network through field work recruitment and developing and maintain relationships with providers and facility staff.Interact and recruit providers by conducting periodic in-person visits, calls, and follow up meetings.Negotiates rates and contract terms with currently contracted providers and facilities.In conjunction with internal and external stakeholders, secure executed agreements with identified out of network providers for inclusion in the Beacon Health network.Performs reimbursement analysis on providers/facilities that are outside of the targeted rate schedule or performance standards and develop strategies for cost reductions, member needs and increasing quality.Has a keen understanding of Quest or other Geo Access information to ensure that we are targeting the right areas of need and addressing any gap areas quickly and efficiently.Identifies opportunities for cost savings and process improvements related to the contracting process.Review, draft and document suggested language changes, and oversee resolution of all proposed changes to the provider services agreement.Ensures that Contract Language is in compliance with plan agreements and within all state and federal regulatory and NCQA standards.Gather, review and submit credentialing applications, as required, for network development and management.Provides general support to all network development activities and support Director with implementation requirements.Strategizes with other members of the management team and client/plan to ensure access and availability of providers meets current standards.Collaborates with other departments to address and resolve operational issues as related to negotiated contract language.Prepares reports and analyze data as directed by the Director of Provider Relations or other members of the management team.Adheres to all Beacon policies and procedures and standards of operations.Completes all required and assigned trainings.Attends all mandatory company or department meetings.Reports to each scheduled shift and commence work and perform essential job function at the start of each schedule shift.Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment.Acts as a mentor to junior team members by leading by example and guiding with a sense of integrity and team work.Assists management with identifying opportunities for staff improvement, high performing team members, and training needs of team members.Assist team members and offers suggestions to improve processes, culture, or work environment.Performs special projects and other duties as assigned and required. What you Contribute? Education : High School diploma or GED required. Bachelor's degree preferred or equivalent experience in health care field. Licensure : Valid State Driver's License Required Knowledge, Skills & Abilities: At least 3 years' experience rate & contract language negotiation to include facility and higher level of care experience; In-depth knowledge of all facility, and some provider reimbursement methodologies- behavioral health experience a plus. Knowledge of managed care contract requirements to include state and federal regulatory requirements for Medicare and Medicaid plans and CMS guidelines. Strong interpersonal skills and good written and verbal communication skills. Computer skills required, including working knowledge of MS Office: Word, Excel, and PowerPoint. Ability to travel What Makes Us Different? Here, it's not just a job - it's an opportunity to change lives. Our employees are learners, innovators and original thinkers. Our mission and values guide the way we treat our members, providers and each other. What We Have to Offer: Healthcare benefits available starting day 1! Health & wellbeing incentives, such as gym membership reimbursement 401K with company match to help reach your future financial goals Generous PTO, because we know life happens outside of work Tuition reimbursement so you can keep reaching your fullest potential If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #LI-7CF1 #GD $NFD #CB PM16 PI115937979

Beacon Health Options Job Category: Provider & Network - Contracting Req #: CONTR01631 Schedule: Full Time Location: MA - Woburn We Help People Live their Lives to the Fullest Potential! For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a 'world-class' candidate experience from the moment you click 'Apply'! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise. Do you have a passion for helping others? If so, we are looking for you! Beacon is currently seeking a Contracts Specialist to join our team at our Woburn, MA office. The Contracts Specialist identifies and recruits physicians, providers and medical to fulfill Beacon network needs. What does a typical day look like? Primarily negotiates professional rates and contract terms with both new and contracted providers.In conjunction with internal and external stakeholders, secure executed agreements with identified out of network providers for inclusion in the Beacon Health network.Works closely with network Contract Manager and other contract leadership and other staff (e.g., credentialing) to assure client performance guarantees related to network access are met.Leverages a variety of tools (e.g., geo-access, customer requests, published provider directories) to identify and pursue provider recruitment to close network gaps.Identifies opportunities for cost savings and process improvements related to the contracting process.For assigned contracts reviews, draft and document suggested language changes, and oversee resolution of all proposed changes to the provider services agreement.Ensures that Contract Language is in compliance with plan agreements and within all state and federal regulatory and NCQA standards.Gather, review and submit credentialing applications, as required, for network development and management.Provides general support to all network development activities and support Director and other Contract team with implementation requirements.Strategizes with other members of the management team to ensure access and availability of providers meets current standards.Collaborates with other departments to address and resolve operational issues as related to negotiated contract language.Prepares and submits under the direction of Network leadership required internal requests for system configuration, provider demographic data changes or claims processing in support of assigned marketAdheres to all Beacon policies and procedures and standards of operations.Performs special projects and other duties as assigned and required. What you Contribute? Education : High school diploma or GED required. Bachelor's Degree in Business, Finance or Health Care Management preferred. Licensure : N/A Knowledge, Skills & Abilities: Minimum of 2-3 years' experience in managed care ideally in provider relations, behavioral health organization or similar. Strong understanding of Physician reimbursement methodologies - behavioral health experience a plus. Knowledge of managed care contract requirements to include state and federal regulatory requirements for Medicare and Medicaid plans and CMS guidelines. Intermediate skill knowledge of electronic health record and electronic medical record software systems; FlexCare, Raintree, Connect preferable Shift: Monday - Friday 8:30am-5:00pm What Makes Us Different? Here, it's not just a job - it's an opportunity to change lives. Our employees are learners, innovators and original thinkers. Our mission and values guide the way we treat our members, providers and each other. What We Have to Offer: Healthcare benefits available starting day 1! Health & wellbeing incentives, such as gym membership reimbursement 401K with company match to help reach your future financial goals Generous PTO, because we know life happens outside of work Tuition reimbursement so you can keep reaching your fullest potential If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PI115938002

Beacon Health Options Job Category: Operations - Customer Service General Req #: CUSTO01869 Schedule: Full Time Location: MA - Woburn Under the direction ofthe Customer Service Management Team, the Customer Service Representative (CSR) is responsible for answering and responding to a high volume of telephone inquiries from members and providers. The incumbent's responsibilities include providing accurate and thorough interpretation of benefits, eligibility, provider participation, claims payment and interpretation inquiries, resolving customer inquiries, facilitating problem resolution, and acting as a member/provider advocate by meeting or exceeding customers' expectations. The CSR is expected to take complete responsibility for every interaction with a customer by providing outstanding service as a means to build customer loyalty, improve customer retention and satisfy corporate customer service goals and objectives. Position Responsibilities: Provide timely, accurate, and courteous responses to a high volume of telephone inquiries from both members and providers. Achieve and maintain productivity and quality performance expectations. Interpret and effectively communicate benefits and eligibility and claims payment information to our customers. Facilitate resolution of complex claim issues Document all critical information related to contacts responded to in the appropriate FlexCare or CONNECTS screen/system. Manage pending inventory in a timely and accurate manner in order to meet or exceed quality and productivity standards. Provide timely follow-up with other internal departments to expedite resolution of difficult/aging inquiries, and when necessary escalate those issues to management for further handling. Keep abreast of all system, contractual, compliance standard changes and policy updates, and attend additional training sessions as necessary. Complete daily assigned tasks by management such as website inquiries, performance guarantee reports, negative coordination of benefit updates, authorization for disclosure forms, authorization updates, and correspondence. Perform additional duties and/or work additional hours as needed. Mandatory overtime and working holidays may apply based on business needs. Comply with all the HIPAA Compliance regulations. Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. PI116084574

Motion Industries We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Sales/Business Development Job Id: 272389 Brand: Motion Industries Location: Woburn, MA Major Market: MA - Boston Date Posted: December 2, 2019 Job Description Motion Industries is seeking an Account Representative (Outside Sales) for our Boston, MA location. This is an opportunity for an experienced outside sales candidate to join a great team and a very successful company. Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k) plan, tuition reimbursement, vacation, sick, and holiday pay. Responsibilities Ensure customer relationships are positive and deep within all accounts Create materials for and conduct sales presentations to customers Prospect for new customers Ensure customer service requirements are met May be required to be on-call nights or weekends, depending on need Generate new business with new or existing customers Ensure technical requirements for the customer are met Assist with on-site troubleshooting of customers' concerns Routinely interacts face-to-face with customers to foster strong relationships and maintain satisfaction may handle customer returns Work with local customers to identify, quote, engineer, and close product and solution sales Provide technical support as required ? Work with Branch Manager to provide business planning to reach product and sales goals Work with and coordinate vendor resources to build relationships and support sales Personally accountable for time allocation and priorities to reach goals and applying efforts to high ROI opportunities Maintain appropriate relationship with key suppliers Qualifications Good customer service and communication skills Reliable, organized, detailed and focused Industry and sales experience Moderate computer skills, including communicating internally and externally via email Work experience in Microsoft Office proficiency in Excel Ability to multitask and manage time well Knowledge of supply chain systems Knowledge of industrial products: power transmission, hydraulic, pneumatic and mill supply High School Diploma or GED Good driving record GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116022241

Beacon Health Options Job Category: Operations - General Req #: CUSTO01722 Schedule: Full Time Location: MA - Woburn We Help People Live their Lives to the Fullest Potential! For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a 'world-class' candidate experience from the moment you click 'Apply'! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise. Do you have a passion for helping others? If so, we are looking for you! Beacon is currently seeking a Customer Service Technical Advisor/Coach to join our team at our Woburn office. This position will contribute to overall customer satisfaction by providing technical support to a group of Customer Service Representatives. This position is also responsible for tracking and analyzing data/trends and recommending process improvements. The incumbent conducts on the job training/support, monitors quality, timeliness, work flows and assists management with special projects and administrative tasks. The Technical Advisor/Coach resolves issues by interacting with all levels of management staff and acts as a role model, leading by example, to promote morale within the department. What does a typical day look like? Provide mentoring and support to new hires during their training and nesting period. This includes a comprehensive review of the Mentoring Program and available resources. Ensure that new hires develop the required job knowledge and competencies to work independently. Develop a shared resource for Latham Customer Service teams to use and maintain the accuracy of the material listed. Provide front line technical support for Customer Service Representatives by identifying key learning opportunities and providing ideas for improvement. Provide immediate feedback/training on where the information was found and how the issue should be resolved when assisting CSR with questions. Escalate Supervisor level call issues and coordinate with other departments to get issues resolved. Conduct skill development and client specific training to seasoned staff members. Perform call monitoring and review inventory queues. Identify process improvements and coach/develop staff to contribute/improve overall Customer Satisfaction. Assist management with special projects and administrative tasks as assigned including, but not limited to new client implementations, coordinating testing for system releases, inquiry analysis and root cause identification. Demonstrate a thorough knowledge of all lines of business/company operations/procedures related to the CSR position, support answering inquiries for all customer and products, report issues and offer suggestions for improvement to management. What you Contribute? Education : A High School/GED Diploma is required. An Associate's Degree or equivalent related experience is preferred. Knowledge, Skills & Abilities: Two years' experience in resolution of complex claims issues in Customer Service or a related field and the knowledge of resources available within the organization to resolve internal/external problems and concerns is required. Excellent analytical, problems solving, decision making, time management, organizational, coaching and feedback skills along with excellent written, verbal, interpersonal/negotiation skills and a strong ability to prioritize tasks is also required. What Makes Us Different? Here, it's not just a job - it's an opportunity to change lives. Our employees are learners, innovators and original Our mission and values guide the way we treat our members, providers and each other. What We Have to Offer: Healthcare benefits available starting day 1! Health & wellbeing incentives, such as gym membership reimbursement 401K with company match to help reach your future financial goals Generous PTO, because we know life happens outside of work Tuition reimbursement so you can keep reaching your fullest potential If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. PI115843110

Beacon Health Options Job Category: Operations - Customer Service General Req #: CUSTO01873 Schedule: Full Time Location: MA - Woburn Under the direction ofthe Customer Service Management Team, the Customer Service Representative (CSR) is responsible for answering and responding to a high volume of telephone inquiries from members and providers. The incumbent's responsibilities include providing accurate and thorough interpretation of benefits, eligibility, provider participation, claims payment and interpretation inquiries, resolving customer inquiries, facilitating problem resolution, and acting as a member/provider advocate by meeting or exceeding customers' expectations. The CSR is expected to take complete responsibility for every interaction with a customer by providing outstanding service as a means to build customer loyalty, improve customer retention and satisfy corporate customer service goals and objectives. Position Responsibilities: Provide timely, accurate, and courteous responses to a high volume of telephone inquiries from both members and providers. Achieve and maintain productivity and quality performance expectations. Interpret and effectively communicate benefits and eligibility and claims payment information to our customers. Facilitate resolution of complex claim issues Document all critical information related to contacts responded to in the appropriate FlexCare or CONNECTS screen/system. Manage pending inventory in a timely and accurate manner in order to meet or exceed quality and productivity standards. Provide timely follow-up with other internal departments to expedite resolution of difficult/aging inquiries, and when necessary escalate those issues to management for further handling. Keep abreast of all system, contractual, compliance standard changes and policy updates, and attend additional training sessions as necessary. Complete daily assigned tasks by management such as website inquiries, performance guarantee reports, negative coordination of benefit updates, authorization for disclosure forms, authorization updates, and correspondence. Perform additional duties and/or work additional hours as needed. Mandatory overtime and working holidays may apply based on business needs. Comply with all the HIPAA Compliance regulations. Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. PI115843125

Full-Time Security Guard / Patient Care Monitor HCRC (Health Care Resource Centers) is looking for highly versatile, professional and multitasking representative to handle a variety of functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of activities such as supervising drug screen collection, data entry, phone coverage, establishing safety and security of patients and staff in the office. Essential Duties & Responsibilities: Ensure that each patient entering the building has an I.D. Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication. Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person). Acts as receptionist, performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control. Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls. Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls. Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area. If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors Be friendly, courteous and helpful to all disciplines, reception, clinical and medical. Other duties, as assigned. Qualifications: High school diploma or equivalent with at least 1 years’ prior experience in an office/clinic setting. Excellent customer service skills and professional public presentation skills, including telephone etiquette. Proficient in basic PC skills. Microsoft Word and Excel preferred. Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers. Ability to maintain routine records and communicate effectively, both orally and in writing. Self-directed with the ability to work with little supervision. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: HCRC (Health Care Resource Centers) a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. HCRC (Health Care Resource Centers) is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI115821646

Full-Time Dispensing Nurse – LPN/LVN HCRC (Health Care Resource Centers) is looking for a detail oriented and empathetic Licensed Practical Nurse / Licensed Vocational Nurse to dispense prescribed medications as part of a treatment team in partnership with Physicians and Nursing Supervisors. The dispensing nurse also shares responsibility of maintaining dispensing equipment, managing medication inventory and reporting patient treatment information. An ideal dispensing nurse candidate works cooperatively with supervisory counseling staff and demonstrates a non-judgmental and accepting attitude toward the Substance Use Disorder. Essential Duties & Responsibilities: Administer daily medication to patients in accordance with program policy and medical protocols, including Methadone and Suboxone Use automated dispensing system(s), calibrate pump and maintain dispensing equipment Produce and maintain appropriate records and reports as required by Company protocol, Federal and State Regulations Ensure compliance with security standards for the distribution and storage of controlled substances as set forth in the Code of Federal regulations Order, receive and stock medication in accordance with DEA and State regulations. (If granted Power of Attorney) Provide daily assessment of patients Assist Nursing Supervisor to orient new nursing staff Other related duties as determined by supervisor Qualifications: Current & good standing Licensed Practical Nurse (LPN) / Licensed Vocational Nurse (LVN) license in the State of Massachusetts Current CPR certification required EMR & computer proficiency desired Experience in chemical dependency preferred, self-motivated and directed, must have a positive attitude toward individuals in substance abuse treatment Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: HCRC (Health Care Resource Centers) a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. HCRC (Health Care Resource Centers) is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. PI115821543

Full-Time Nurse Supervisor - Registered Nurse (RN) **Currently offering a sign on bonus for new employees that sign an offer letter by November 30, 2019** *Bonus details will be discussed during the interview process. * **Sign on Bonus offer ends November 30, 2019. ** HCRC (Health Care Resource Center) is looking for an effective Registered Nurse (RN) leader that has a distinct set of personal qualities: integrity, empathy, dedication to excellence, and an ability to handle stress. The Nurse Supervisor (RN) works in partnership with the nurse staff, Program/Medical Director, to ensure the delivery of adequate and qualitative level of nursing coverage for all program and dispensing and medical operations. Essential Duties & Responsibilities of Nurse Supervisor (RN) : Ensure that Physician’s medication orders are enacted meeting time expectations, includes delivery to outside facilities Responsible for Medical Services to be in compliance with Federal and state regulations Supervises nursing staff including providing recommendations as to hiring, firing, evaluation, discipline Supervises environment of care of the facility, including nurses in the assessment of clients for treatment needs and implementation of clinical intervention Schedule / Participate in Treatment Teams, Panel Review, Department Head and General Staff meetings Nursing team management - time clock edits as necessary, develop and manage schedules, conduct performance improvement activities, and prepare monthly reports Review and Resolve client clinical complaints; supervise / intervene in crisis situations Performs miscellaneous job-related duties as assigned Qualifications: Licensed with state as Registered Nurse (RN) with 3-5 years’ experience Leadership ability, especially in case of medical emergencies Prior experience in substance abuse, mental health treatment, or addiction medicine preferred Accuracy of record keeping with understanding of HIPAA, Federal, State & CARF standards & regulations Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Fundamental knowledge of professional nursing principles, techniques, basic addiction medicine science, and of community health and welfare resources Ability to carry out written and oral instructions; to exercise judgment in the application of nursing care; to accept and use supervision; to work cooperatively with people; to maintain an objective attitude; to exercise tact and initiative; to stimulate patients and families to constructive actions; to grasp and apply the basic principles of administration and operation of a health program and to communicate effectively. Computer proficiency with EMR, Microsoft Suite. Benefits: Competitive salary Comprehensive benefits package including medical, dental, vision and 401(K) Generous paid time off accrual Excellent growth and development opportunities Satisfying and rewarding work striving to overcome the opioid epidemic Here is what you can expect from us: HCRC (Health Care Resource Centers) a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life. HCRC (Health Care Resource Centers) is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws. HP19 PI115811426