Audio Visual Services Group, LLC
Somerville, MA, USA
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Technical Services TECHN06304 December 09, 2019 Full-Time Somerville, MA, USA Job Location: The Row Hotel Position Overview The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Equipment Operation Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Training/Staff Development Assists in training technicians on all floor activities and on hotel and PSAV service expectations. Serves as a mentor for new hires. Models and reinforces a positive working environment centered around company values. Operations Management Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. Ensures the equipment sheets are updated and properly completed. Works with team to establish coordinated communications for the management of events. Attends venue meetings as needed (example = banquet event orders or pre-event conferences) Equipment Maintenance Performs preventative maintenance on equipment to keep it presentable and in good working condition. Leads the team in proper security, storage, transportation, and maintenance of equipment. Participates in physical inventory count processes as requested. Job Qualifications Bachelor’s degree is preferred. Achieve Technical Level 3 Certification per PSAV Technical Skillset Matrix Achieve three, Technical Level 2 Certifications (2 must be A,V,L or P and 1 from the remaining 6). See Skill Set Addendum (@PSAV/HR/Global Learning). 3-5 years of customer service or hospitality experience is preferred. 3-5 year of audio visual experience is required. Knowledge of technical theory. Advanced problem solving skills. Experience leading workflow and team members. A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Directs Work Decision Quality Manages Conflict Develops Talent Courage Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by PSAV based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Qualifications Education High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI116193817
Dec 11, 2019
Audio Visual Services Group, LLC All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Ops - Technical Services TECHN06304 December 09, 2019 Full-Time Somerville, MA, USA Job Location: The Row Hotel Position Overview The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager. Key Job Responsibilities Equipment Operation Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section. Troubleshoot technical issues and resolve problems quickly as they arise. Complies with all Company security and safety measures. Ensures equipment is secure from theft and/or damage when in use. Customer Service Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Meets with guests on site to ensure that their needs are met and the equipment setup is working properly. Monitors events and checks in on customers throughout the day. Understands and fosters the hotel/client relationship. Training/Staff Development Assists in training technicians on all floor activities and on hotel and PSAV service expectations. Serves as a mentor for new hires. Models and reinforces a positive working environment centered around company values. Operations Management Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment. Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling. Ensures the equipment sheets are updated and properly completed. Works with team to establish coordinated communications for the management of events. Attends venue meetings as needed (example = banquet event orders or pre-event conferences) Equipment Maintenance Performs preventative maintenance on equipment to keep it presentable and in good working condition. Leads the team in proper security, storage, transportation, and maintenance of equipment. Participates in physical inventory count processes as requested. Job Qualifications Bachelor’s degree is preferred. Achieve Technical Level 3 Certification per PSAV Technical Skillset Matrix Achieve three, Technical Level 2 Certifications (2 must be A,V,L or P and 1 from the remaining 6). See Skill Set Addendum (@PSAV/HR/Global Learning). 3-5 years of customer service or hospitality experience is preferred. 3-5 year of audio visual experience is required. Knowledge of technical theory. Advanced problem solving skills. Experience leading workflow and team members. A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable. Competencies Ownership Hospitality Professionalism Responsiveness Safety Conscious Directs Work Decision Quality Manages Conflict Develops Talent Courage Warehouse Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by PSAV based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Qualifications Education High School or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) PI116193817
Location: Somerville, Massachusetts, 02143, United States Posted: 2019-10-29 Position Title: Special Heavy Motor Equipment Operator/Water Company Name: City of Somerville Sector: Other General Statement of Duties and Responsibilities: The Special Heavy Motor Equipment Operator/Water will work in the construction, maintenance, and operation of the water system. Responsible to ensure that all safety practices and measures, including but not limited to, work zone safety, confined space entry and excavation safety are adhered to and that personal protective clothing and equipment are utilized. Operates motor equipment in a professional and competent manner and with care taken to perform the work safely and with efficiency. Performs skilled tasks involving but not limited to installation, maintenance, repair, and replacement of pipes, fire hydrants, valves, mains, services, and other appurtenances that are part of the water system. The incumbent is responsible for carrying out various other assignments essential to the Water and Sewer Department and shall have a thorough knowledge of the principles and practices of water system related maintenance and some experience with installing and repairing asphalt and cement. Performs other related duties that may be assigned. Safety Sensitive Position Supervision Received: Works under the supervision of the Director of Water and Sewer or their designee. Supervision Exercised: Train any unskilled personnel performing a variety of tasks in connection with the maintenance and operation of the water system. Duties and Responsibilities: Operate equipment including but not limited to front-end loaders, backhoes, gate and valve exercising equipment, compacting equipment, and skid steer loaders. Respond to emergencies as directed and assist in emergency response activities as related to system failures and/or crisis situations. Digs, braces, backfills and tampers excavations. Installs and repairs asphalt and concrete. In the case of breaks and failures, is responsible for determining the cause, locating problem area, shutting off water service, and using whatever methods, tools, and procedures that are necessary to complete the task in a safe, proper, and proficient manner. Also responsible for responding to flooding conditions caused by the City water system by entering account holder premises and basements to check their status or perform meter maintenance. Performs the installation and repair of water mains, service valves, gates, hydrants, and any other appurtenances using whatever methods, tools, and procedures are necessary to complete the task in a safe, proper, and proficient manner. Read and follows specifications on engineering blueprints, sketches, and diagrams of the water and sewer system. Locate, operate, repair, and maintain underground utilities and controls related to the water infrastructure. Performs minor maintenance functions on equipment including but not limited to checking and maintaining air pressures and fluid levels, lubrication of mechanical joints by applying necessary greases, and routine cleaning of vehicle exterior and interior. Performs daily vehicle condition inspections and reports as required by law or by Department policy. Takes lead role toward customer response and problem resolution as related to water system issues and report such issues to Foreman. Assist with cross-departmental Water and Sewer emergencies as required. Responsible for the safe collection and transport of water samples in compliance with all Environmental Protection Agency and State DEP safe drinking water regulations. Report any emergencies to a Foreman. Establish and maintain effective working relationships with superiors, co-workers and the general public. Use electronic work order system. Trains personnel as necessary.
Nov 02, 2019
Location: Somerville, Massachusetts, 02143, United States Posted: 2019-10-29 Position Title: Special Heavy Motor Equipment Operator/Water Company Name: City of Somerville Sector: Other General Statement of Duties and Responsibilities: The Special Heavy Motor Equipment Operator/Water will work in the construction, maintenance, and operation of the water system. Responsible to ensure that all safety practices and measures, including but not limited to, work zone safety, confined space entry and excavation safety are adhered to and that personal protective clothing and equipment are utilized. Operates motor equipment in a professional and competent manner and with care taken to perform the work safely and with efficiency. Performs skilled tasks involving but not limited to installation, maintenance, repair, and replacement of pipes, fire hydrants, valves, mains, services, and other appurtenances that are part of the water system. The incumbent is responsible for carrying out various other assignments essential to the Water and Sewer Department and shall have a thorough knowledge of the principles and practices of water system related maintenance and some experience with installing and repairing asphalt and cement. Performs other related duties that may be assigned. Safety Sensitive Position Supervision Received: Works under the supervision of the Director of Water and Sewer or their designee. Supervision Exercised: Train any unskilled personnel performing a variety of tasks in connection with the maintenance and operation of the water system. Duties and Responsibilities: Operate equipment including but not limited to front-end loaders, backhoes, gate and valve exercising equipment, compacting equipment, and skid steer loaders. Respond to emergencies as directed and assist in emergency response activities as related to system failures and/or crisis situations. Digs, braces, backfills and tampers excavations. Installs and repairs asphalt and concrete. In the case of breaks and failures, is responsible for determining the cause, locating problem area, shutting off water service, and using whatever methods, tools, and procedures that are necessary to complete the task in a safe, proper, and proficient manner. Also responsible for responding to flooding conditions caused by the City water system by entering account holder premises and basements to check their status or perform meter maintenance. Performs the installation and repair of water mains, service valves, gates, hydrants, and any other appurtenances using whatever methods, tools, and procedures are necessary to complete the task in a safe, proper, and proficient manner. Read and follows specifications on engineering blueprints, sketches, and diagrams of the water and sewer system. Locate, operate, repair, and maintain underground utilities and controls related to the water infrastructure. Performs minor maintenance functions on equipment including but not limited to checking and maintaining air pressures and fluid levels, lubrication of mechanical joints by applying necessary greases, and routine cleaning of vehicle exterior and interior. Performs daily vehicle condition inspections and reports as required by law or by Department policy. Takes lead role toward customer response and problem resolution as related to water system issues and report such issues to Foreman. Assist with cross-departmental Water and Sewer emergencies as required. Responsible for the safe collection and transport of water samples in compliance with all Environmental Protection Agency and State DEP safe drinking water regulations. Report any emergencies to a Foreman. Establish and maintain effective working relationships with superiors, co-workers and the general public. Use electronic work order system. Trains personnel as necessary.
Location: Somerville, Massachusetts, 02143, United States Posted: 2019-10-29 Position Title: Primary Water Operator Company Name: City of Somerville Sector: Other General Statement of Duties and Responsibilities: The Primary Operator is required to provide responsible, technical advice and oversee the technical aspects of the City's water distribution system. The Primary Operator advises, gives direction, and provides oversight to the Water Foreman on the technical details to ensure the successful completion of work performed on the distribution system. Supervision Received: Works under the direct supervision of the Director of Water and Sewer and/or their designee. Supervision Exercised: Employee, as a regular and continuing part of the job, is accountable for the quality and quantity of work done by subordinates (Head Water Meter Technician) and assures the accomplishment of the assigned work in the prescribed manner. Supervisory functions typically consist of most of the following: plans, schedules and coordinates work operations to meet schedules, deadlines and priorities; revises work schedules to meet changes in workload or availability of manpower; recommends and justifies to higher levels of management changes in the organization of work, work methods or assignment of functions to positions that may affect staffing patterns, costs, work standards, etc.; assigns work based on varying capabilities of employees; assures that completed work meets the required standard of quality, timeliness and cost, taking corrective actions as necessary, including rejecting the work; oversees attendance and leave, typically including approval of ordinary sick and vacation schedules; advises employees of performance requirements; gives advice and instruction on both administrative and work matters; informs subordinates of organizational policies, goals and procedures; has substantial responsibility for technical soundness of subordinates' work. Duties and Responsibilities: Responsible for successful operation and management of distribution system Ensure City's compliance with applicable state regulations, inducing but not limited to 310 CMR 22.00 et seq. Ensure delivery of safe drinking water at all times by complying with Massachusetts Drinking Water Regulations Inspect distribution system daily Oversight of testing, flushing, cleaning and disinfecting distribution system when necessary Assist in maintenance of water distribution maps, sample locations, and disinfection process Responsible for the safe collection and transport of water samples in compliance with all Environmental Protection Agency and State DEP safe drinking water regulations. Participate in conduct of sanitary surveys Assist in the completion and submittal of Annual Statistical Report Assist in the completion of the annual Consumer Confidence Report Notify MassDEP of violations and issue public notices as necessary Be present during system repairs and maintenance/oversee repair and maintenance performed by other Water Department staff and contractors Assist in the update of preventive maintenance schedules, operation and maintenance plans, emergency response plan and other plans as required Troubleshoot equipment, water quality/quantity problems and direct corrective actions as needed Troubleshoot causes of water quality complaints and respond to consumer complaints in a timely fashion Maintain a log of quality complaints Maintain awareness of changes in drinking water regulations Attend training as needed to maintain certification renewals Accompany regulatory agencies during on-site inspections Develop, maintain and keep up to date a public water system standard operational and maintenance manual Ensure annual Emergency response Program training is completed Report emergencies to MassDEP and Board of Health within specified time frames Responsible for management and oversight of backflow prevention systems
Nov 02, 2019
Location: Somerville, Massachusetts, 02143, United States Posted: 2019-10-29 Position Title: Primary Water Operator Company Name: City of Somerville Sector: Other General Statement of Duties and Responsibilities: The Primary Operator is required to provide responsible, technical advice and oversee the technical aspects of the City's water distribution system. The Primary Operator advises, gives direction, and provides oversight to the Water Foreman on the technical details to ensure the successful completion of work performed on the distribution system. Supervision Received: Works under the direct supervision of the Director of Water and Sewer and/or their designee. Supervision Exercised: Employee, as a regular and continuing part of the job, is accountable for the quality and quantity of work done by subordinates (Head Water Meter Technician) and assures the accomplishment of the assigned work in the prescribed manner. Supervisory functions typically consist of most of the following: plans, schedules and coordinates work operations to meet schedules, deadlines and priorities; revises work schedules to meet changes in workload or availability of manpower; recommends and justifies to higher levels of management changes in the organization of work, work methods or assignment of functions to positions that may affect staffing patterns, costs, work standards, etc.; assigns work based on varying capabilities of employees; assures that completed work meets the required standard of quality, timeliness and cost, taking corrective actions as necessary, including rejecting the work; oversees attendance and leave, typically including approval of ordinary sick and vacation schedules; advises employees of performance requirements; gives advice and instruction on both administrative and work matters; informs subordinates of organizational policies, goals and procedures; has substantial responsibility for technical soundness of subordinates' work. Duties and Responsibilities: Responsible for successful operation and management of distribution system Ensure City's compliance with applicable state regulations, inducing but not limited to 310 CMR 22.00 et seq. Ensure delivery of safe drinking water at all times by complying with Massachusetts Drinking Water Regulations Inspect distribution system daily Oversight of testing, flushing, cleaning and disinfecting distribution system when necessary Assist in maintenance of water distribution maps, sample locations, and disinfection process Responsible for the safe collection and transport of water samples in compliance with all Environmental Protection Agency and State DEP safe drinking water regulations. Participate in conduct of sanitary surveys Assist in the completion and submittal of Annual Statistical Report Assist in the completion of the annual Consumer Confidence Report Notify MassDEP of violations and issue public notices as necessary Be present during system repairs and maintenance/oversee repair and maintenance performed by other Water Department staff and contractors Assist in the update of preventive maintenance schedules, operation and maintenance plans, emergency response plan and other plans as required Troubleshoot equipment, water quality/quantity problems and direct corrective actions as needed Troubleshoot causes of water quality complaints and respond to consumer complaints in a timely fashion Maintain a log of quality complaints Maintain awareness of changes in drinking water regulations Attend training as needed to maintain certification renewals Accompany regulatory agencies during on-site inspections Develop, maintain and keep up to date a public water system standard operational and maintenance manual Ensure annual Emergency response Program training is completed Report emergencies to MassDEP and Board of Health within specified time frames Responsible for management and oversight of backflow prevention systems