16 jobs found in rockville

Institutional Shareholder Services Job ID 2020-3001 Job Locations US-MD-Rockville Category Analytics Overview ISS ESG is seeking a corporate governance expert to help drive the growth of our Data & Analytics products. The ESG Business Analyst is responsible for building the technical roadmap to support all Corporate Governance and Data related offerings from ISS ESG. The primary responsibilities of the ESG Business Analyst are as follows: Create and maintain all internal and external technical documentation for governance data products Document business QA rules for development to automate Design and adhere to documentation standards across all product lines Utilize subject matter expertise and technical knowledge to support change management and impact assessments Responsibilities In three months, you will: Have successfully completed intensive SQL training Have developed one area of subject matter expertise related to corporate governance and ESG Have developed proficiency in Microsoft SQL Server In six months, you will: Update technical requirements for our flagship governance data product, ISS Governance QualityScore (GQS) Proactively manage potential issues by identifying the root cause and coordinating with the appropriate team(s) for resolution Have acquired multiple areas of subject matter expertise in a specific market Be the internal point of contact for technical questions on Governance QualityScore In one year, you will: Write new technical requirements for Governance QualityScore methodology by adding new factors Solicit feedback from internal stakeholders on product enhancements Work closely with development and QA teams to support annual methodology releases Have acquired multiple areas of subject matter expertise in multiple markets Own external technical documentation In three years, you will: Shape the underlying quantitative methodology of GQS using technical and subject matter expertise Support multiple governance data product offerings Be proficient in multiple programming languages such as Python, C#, or R Connect the dots between the different products to tell a comprehensive ESG story Design products to support the long-term trajectory of the business In five years: Have built a unique path that maximizes your strengths and allows you to pursue your passions Be a leader within the ESG Data & Analytics business Have acquired expert level knowledge on all ISS ESG content across multiple markets Qualifications The successful candidate will have at least 3 years of experience in any of the following: Corporate governance ESG Microsoft SQL Server Python C# Technical business writing Master's degree, or equivalent experience 3+ years' work experience Client coverage / Sales experience Strong project management/organizational/multi-tasking skills required Outstanding writing, communication and presentation skills Strong interpersonal skills Willingness to travel Absolute personal and business integrity #LI-AA1 ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law. PI117411384

Institutional Shareholder Services Job ID 2020-3000 Job Locations US-MD-Rockville Category Analytics Overview ISS ESG is seeking a corporate governance expert to help drive the growth of our Data & Analytics products. The ESG Content Specialist serves as a client facing technical expert on all Corporate Governance and Data related offerings from ISS ESG. The primary responsibilities of the ESG Content Specialist are as follows: Serve as the main contact person on all technical questions from clients and ISS supporting teams internally. Provide business QA and documentation on all new and on-going deliverables. Support thought leadership initiatives and marketing collateral. Design product concepts and enhancements to existing services to help drive business growth. Responsibilities In three months, you will: Have successfully completed intensive SQL training Have developed one area of subject matter expertise related to corporate governance and ESG Have developed proficiency in Microsoft SQL Server In six months, you will: Monitor data collection and client deliverables to ensure the highest level of quality Document business controls to be implemented by the development team Proactively manage potential issues by identifying the root cause and coordinating with the appropriate team(s) for resolution Have acquired multiple areas of subject matter expertise in a specific market Be the internal point of contact for technical questions In one year, you will: Interact directly with clients for technical questions Solicit feedback from clients and sales on product enhancements Draft marketing collateral and thought leadership Have developed a deep understanding of different client types and how they use our content, and you will be able to provide unique solutions to their different concerns Have acquired multiple areas of subject matter expertise in multiple markets In three years, you will: Travel with sales to support prospecting and retention initiatives through on-site visits Support press inquiries to help further the ISS ESG branding Begin accepting speaking engagements as a recognized thought leader and industry expert Be proficient in multiple programming languages such as Python, C#, or R In five years, you will: Have built a unique path that maximizes your strengths and allows you to pursue your passions Be a leader within the ESG Data & Analytics business Have acquired expert level knowledge on all ISS ESG content across multiple markets Qualifications The successful candidate will have at least 3 years of experience in any of the following: Corporate governance, ESG, Responsible investing, Capital markets, Microsoft SQL Server, Python, R, C# Master's degree, or equivalent experience 3+ years' work experience Client coverage / Sales experience Strong project management/organizational/multi-tasking skills required Outstanding writing, communication and presentation skills Strong interpersonal skills Willingness to travel Absolute personal and business integrity #LI-AA1 ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law. PI117411412

Institutional Shareholder Services Job ID 2020-2994 Job Locations US-MD-Rockville Category Research Overview Institutional Shareholder Services (ISS) is seeking an Analyst to join its Special Situation Research (SSR) team. SSR researches and analyzes corporate events (such as acquisitions, mergers, proxy contests, or shareholder proposals) that are contentious or high profile, and then recommends actions for institutional shareholders. A successful candidate will have exceptional writing abilities, particularly for explaining complex legal, financial, or quantitative concepts. Additional necessary skills include critical reading, financial analysis, and tactful interview skills. Responsibilities Research, draft, and edit professional-quality, well-reasoned analyses of contentious corporate situations, including mergers, acquisitions, and contests for corporate control, in support of proxy voting recommendations for institutional shareholders of US publicly-traded companies. Gain understanding of investment and shareholder issues through fundamental research, including analysis of corporate strategy and financial statements, and applying ISS' analytic frameworks and policy guidelines. Lead or participate in engagement meetings and calls with corporate executives, directors, and financial and legal advisors, as well as institutional investors, as part of ISS' research process. Develop market overviews and produce research notes that demonstrate thought leadership on developing trends, emerging situations and tactics, and other timely subjects for internal and external clients. Maintain a database of potentially contentious corporate situations. Review the work, and contribute to the development, of research analysts from other functional teams and regions. Specifically, support research groups in non-US markets when they are evaluating contentious situations. Answer internal/external client/issuer queries on research reports and participate in discussions to support ISS policy development. Contribute to seasonal reviews, Bulletin Calls, and other client-focused research reports. Actively participate in various working committees and/or projects. Qualifications MBA in Finance or CFA holder with at least 1 to 3 years of directly relevant experience, or an undergraduate degree with at least 5 years of experience in M&A / investment / equity analysis and research. Comfort with ambiguity; ability to prioritize, anticipate, and deliver multiple, sometimes competing objectives within tight timeframes. Strong teamwork skills, particularly the abilities to continually develop oneself and one's colleagues, anticipate emerging issues, and plan for success. Understanding of valuation methodologies, corporate transactions, and capital markets. Deep understanding of financial and non-financial investor concerns, especially the role of corporate governance from an investor perspective. Familiarity with SEC filings. Excellent oral and written communication skills. Strong analytical ability, including financial and quantitative literacy and attention to detail. #LI-EM1 ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law. PI117411473

Institutional Shareholder Services Job ID 2020-2953 Job Locations US-MD-Rockville Category Management Consulting Overview Every day, more publicly traded companies are developing and refining disclosures around their environmental and social practices, impacts, and risks. These companies seek expert guidance on industry norms and best practices, shareholder expectations, and external ratings systems like ISS's Environmental & Social QualityScore. ISS Corporate Solutions (ICS) is a subsidiary of ISS that provides publicly traded companies with advisory services and software to help solve a wide range of critical environmental, social, and governance (ESG) issues. The Sustainability Consultant role on the ICS team is a fast-paced client-facing role that provides advisory and consulting services on critical environmental, social, and governance (ESG) issues to senior executives at the world's largest companies. In this role, you will combine your subject matter expertise and communication skills with our market-leading proprietary data and tools to help progressive companies understand how to evaluate and respond to perceptions of ESG risk and to educate executives and board members about the changing ESG landscape. Responsibilities Most of our sustainability work involves helping companies optimize their public environmental and social disclosures to increase transparency and improve their standing on external ratings systems. On a daily basis, you will: Form and sustain ongoing relationships with senior client executives and management teams to understand their needs and provide them with context and advice tailored to their challenges and goals. Analyze evolving ESG trends—including reporting standards, rating systems, and shareholder expectations—to identify key disclosures on which clients should focus. Produce and deliver polished client deliverables and discuss them in detail with sustainability and legal executives Synthesize information from our ESG databases and platform to uncover actionable intelligence on ESG disclosures and practices. Develop industry-leading intellectual capital and thought leadership on ESG topics, including whitepapers, toolkits, webinars, and presentations for individual clients and at industry conferences. The role requires 10% travel or less, typically for conference attendance and occasional client visits. Qualifications Degree in Business, Sustainability or a related field with an exceptional performance record 1-3 years of successful public-company sustainability work experience Technical comfort (including the ability to quickly learn and train on customized computer applications) Familiarity with GRI, SASB, and other market standards and guidelines Effective time management skills and ability to meet deadlines Excellent organization, multitasking, and prioritization skills Analytic Strong analytic skills Superior problem solving skills Intellectual curiosity and ability to master complex concepts and technical subject matter quickly Ability to diagnose client needs and identify relevant resources Proficiency in distilling data using Excel, SQL, or other tools Extreme attention to detail Proactive in turning to others for assistance when required Ability to understand intersection of various ESG reporting standards capacity aptitude Communication and Client Focus Ability to present professionally and authoritatively Excellent written and oral communication skills Ability to foster and maintain collaborative relationships in a cross-functional environment Capacity to quickly establish relationships with executives and be seen as a resource Demonstrated poise and grace under pressure Should be solutions focused and have the ability to work in unstructured environments #LI-AA1 #ICS ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law. PI117160033

Institutional Shareholder Services Job ID 2020-2963 Job Locations US-MD-Rockville Category Human Resources Overview ISS is seeking a talented, customer-focused Corporate Recruiter/Technical Recruiter for our Rockville, MD office. The focus of the role is on full life-cycle recruiting for multiple business units and serving as the lead for technical recruiting across North Americas. The Technology organization at ISS is undergoing a transformation in how we build, manage, support, and productize technology post-acquisition integration. This is an opportunity to be in a high-visibility role and develop your skills in all areas of talent acquisition as a part of our a small, cohesive, and highly productive team. Our Recruiters thrive in a forward-thinking, fast-paced environment. We roll up our sleeves, work hard, have fun, and get the job done. You will have the opportunity to draw on your knowledge of Talent Acquisition and functional areas of the business; and forge dynamic relationships with business leaders, hiring managers and HR business partners. You will perform candidate generation, candidate and hiring manager engagement, and amazing customer service. Responsibilities Partner with hiring teams to build effective sourcing, assessment, and closing approaches; manage customer/partner expectations. Recruit passive and active candidates. Screen candidates, clearly articulate position requirements for a variety of skill and experience levels. Provide timely, detailed interview notes in our ATS (iCIMS and Workday). Ensure a positive candidate experience from beginning to end including managing scheduling and logistics for all interviews between your candidates and hiring managers while owning full life cycle responsibilities. Building deep partnerships with technical managers and hiring managers to understand their teams hiring needs, capabilities and knowledge requirements/gaps, business, and team dynamics and form recruiting plans. Developing sourcing strategies and research methods that are successful in attracting viable candidates through methods such as web sourcing, Boolean searches, candidate referrals, social networking, etc. Research, recommend, and participate in industry relevant events, including campus recruiting and conferences/meetups Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company. Implement any new processes and standardize processes for recruiting that fits within our mission to deliver the highest quality results to the customer. Work with the business, HR, and Compensation to determine appropriate salary ranges and negotiate compensation with candidates. Qualifications 4+ years of combined HR/Recruiting experience, with 2+ recruiting technical staff Bachelor's Degree or an Advanced Degree Full life-cycle recruiting experience for any or all of the following: Software Engineering and Architecture, Information Security, Infrastructure (storage, networking, database, etc.), Data, UI/UX, Cloud, Virtualization, Project Management, Mobile, etc. Proven deep client management expertise including partnering effectively with all types of teams and levels of professionals. Successful background in using innovative research & sourcing methods to hire for niche areas, hard to fill roles, and diversity. Strong consultative skills, particularly in the areas of salary equity, internal movement and workforce planning. Exceptional interviewing, communication, negotiation/closing, organization and problem-solving skills. Attention to detail and meticulous organization skills are a must. Experience working with teams located in multiple cities and countries preferred. High energy, passion, and drive, with a strong positive outlook. #LI-EM1 ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law. PI117128624

Description: We are looking for more than just an employee, we are looking for a true team member dedicated to enhancing the member experience! Come join the credit union movement and Discover Banking With Heart at NIHFCU! At NIHFCU, one of our core values is investing in our employees, which is why we offer perks like these: • Benefit Package for all Full time employees includes health, dental, vision, Life • insurance benefits • 401(K) and profit sharing • Tuition Reimbursement • Career Advancement and development • Credit Union Membership with discounted services and products GENERAL SUMMARY Responsible for providing exceptional service, financial advice and banking solutions that will deepen relationships and enhance members lives. Acquire loan business with new and existing members by evaluating needs, providing one-on-one member consultation, and exploring opportunities to cross-sell appropriate products and services in an outbound telephone and internet environment. MAJOR DUTIES AND RESPONSIBILITIES Promotes a needs-based sales and services culture by living NIHFCUs mission, vision and values and provides outstanding member experience. Demonstrate proficiency with telephone and online/web-based sales environment to perform outbound telephone calls regarding consumer loan products. Cross-sells additional products and services to develop new business and increase/expand product penetration. Provides guidance and information relevant to the benefits of each product. Interviews member for loan purpose, loan amount, and available collateral to determine loan feasibility and meeting member needs. Ensures completeness and accuracy of all loan documents and cross-sells various products, including, but not limited to Credit Life/Disability, GAP, MRC, credit card and loans financed elsewhere. Contacts all leads assigned within the required timeframes and updates the leads tracking promptly. Responsible for participating in training sessions provided by the department and organization and takes responsibility for individual career development and training and seeks opportunities to learn new skills. Comply with all applicable policies, procedures, and guidelines. Validates applicants identity and cross checks information for any irregularities. Ensures that all loan documentation is complete before processing a loan application. Ensures documents are scanned to imaging system. This includes documents given to the member (loan documents, disclosures, etc.) documents received from the member/dealership, and internal documents (check copy, receipts, checklist, etc.). Notates each member interaction/contact within the lending/account software to ensure accuracy and understanding for others reviewing the application. Utilizes account software to research and resolve any product or service problem within the given authority. Utilizes call list for follow up and welcome calls to further leverage member loyalty and deepen the member relationship. Notifies Consumer Lending Team Lead or Department Manager of all pertinent issues that arise in their area of responsibility which may include but is not limited to: awareness of department priorities, job functions of the department and any improvements that can be made, monitoring departmental workflow, assuring proper phone coverage, distribution of applications, the security of negotiable instruments and sensitive member information, discrepancies and timeliness of loan decisions. Consistently and actively participates in and is held accountable for the attainment of individual and departmental/organizational goals. Maintains and provides timely reports to management. Perform other job-related duties as assigned by Managers(s). .Requirements: EDUCATION & EXPERIENCE A Minimum of a High School Diploma or Equivalent, College Preferred. Must have a minimum of 2 years experience in an outbound calling, sales environment and/or Customer Service experience. Prior sales experience in a dealership preferred. Must possess effective written and oral presentation skills. Excellent organization and time management skills. Ability to effectively manage multiple priorities requiring attention to detail. REQUIRED COMPLIANCE COURSES Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA). Attend all required training or complete and pass all online required training courses as applicable. NIHFCU is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law. PM18 PI117095400

Otsuka Global Program Dir Compliance Audit & Monitoring US-MD-Rockville Job ID: 2020-11097 Type: Full time # of Openings: 1 Category: Compliance Rockville Overview At Otsuka, we defy limitation, so that others can too. We have an unwavering belief in doing more. In transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology. Our culture is rooted in our Japanese heritage and almost 100-year history. Otsuka-people live by the core principles of Jissho – the achievement, completion, and discovery of truth; and Sozosei – pursuing that which only Otsuka is capable of delivering. We approach our business and overcome challenges through perseverance, unconventional thinking and humility. Learn more about Otsuka Pharmaceutical Company on its global website at http://www.otsuka.co.jp/en . Learn more about Otsuka in the U.S. at www.otsuka-us.com . Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status. Responsibilities This role supports the Global CECO and wider Global Ethics & Compliance team in the creation, coordination and management of a global compliance audit and monitoring plan across all Otsuka pharmaceutical businesses. **Please note that this position can be located in either Rockville, MD or Princeton, NJ Responsibilities include but not limited to the following: The major responsibility of this position is high-level oversight of engagement execution including ensuring standardization, reporting global compliance audit and monitoring results, as well as maintaining and further strengthening relationships with global business stakeholders Develop and implement new global practices and guidelines for compliance auditing and monitoring ensuring plans are risk-based and regionally appropriate for both the Global Ethics and Compliance and Global Privacy teams Create a risk-based compliance audit and monitoring plan for internal organizations, including CSIRT, and vendors/ third parties/ CROs Engage with executive level personnel on global compliance audit and monitoring planning and priorities Act as global liaison between US, EU and Japan/OIAA compliance audit and monitoring leads and key stakeholders (e.g., Sales & Marketing, and Global Quality, Regulatory and Safety (GQRST) personnel etc.) Coordinate global execution of compliance audit/monitoring plan through frequent interaction with regional compliance colleagues Track status of audits and monitoring activities globally, including synthesizing key findings/issues Present key global issues to global Ethics & Compliance leadership and gain consensus on path forward Work closely with other key global functions (e.g., Human Resources, Finance, Legal) to coordinate consistent approach to follow-up activities globally Qualifications BA or BS Degree required, relevant advanced degree preferred Proficiency in multiple languages desirable Certified Internal Auditor, Certified Public Accountant, or Certified Fraud Examiner designation preferred Minimum 10 years of legal, compliance or commercial experience is required. Minimum 5 years in the healthcare or pharmaceutical industry is preferred. Proven track-record in planning and executing corporate compliance audits and monitoring activities for a multi-national company History of successfully working across geographies and cultures and with a variety of personalities and working styles Thorough knowledge of US, EU and international pharmaceutical laws (including fraud and abuse, anti-kickback/anti-bribery, FCPA, FCA) is required Ability to work with ambiguity, and respond to a rapidly changing, highly innovative environment History of success in working as an individual contributor while showing ability to organize projects and work responsibilities, prioritize, and meet deadlines Strong verbal and written communications skills – candidate must be skilled and comfortable with presentations to executive management Up to 20% domestic and international travel is required based upon business needs. PI117091997

Otsuka Global Program Dir Policy, Learning & Engagement US-MD-Rockville Job ID: 2020-11098 Type: Full time # of Openings: 1 Category: Compliance Rockville Overview At Otsuka, we defy limitation, so that others can too. We have an unwavering belief in doing more. In transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology. Our culture is rooted in our Japanese heritage and almost 100-year history. Otsuka-people live by the core principles of Jissho – the achievement, completion, and discovery of truth; and Sozosei – pursuing that which only Otsuka is capable of delivering. We approach our business and overcome challenges through perseverance, unconventional thinking and humility. Learn more about Otsuka Pharmaceutical Company on its global website at http://www.otsuka.co.jp/en . Learn more about Otsuka in the U.S. at www.otsuka-us.com . Responsibilities This role supports the Global CECO and wider Global Ethics & Compliance team and will be responsible for defining global policies and procedures, creating global training program curricula and content and setting enterprise-wide compliance communication standards and approach **Please note that this position can be located in either Rockville, MD or Princeton, NJ Responsibilities include but not limited to the following: Working with senior leadership to identify strategic priorities for updates to global policies and SOPs and assuming a lead role in creating or updating these policies/SOPs Developing a governance approach, workflow approval, and updating process for all global compliance policies and procedures Creating and managing a global compliance training curriculum consistent with business needs and regulatory requirements, and performing annual reviews and updates of program to optimize training standards, types, volume, access and adherence and learning outcomes Managing and building a collaborative network of relationships with regional leaders to identify areas of risk or compliance knowledge deficiency and develop training program solutions Creating a global communications program and implementation approach to support Ethics & Compliance initiatives, creating necessary content and managing logistics and execution Communicating proactively with senior Ethics & Compliance leaders about issues and progress relating to global policies, training and communication initiatives Qualifications BA or BS Degree required, relevant advanced degree preferred Proficiency in multiple languages desirable Minimum 10 years of legal, compliance or commercial experience, preferably in the healthcare or pharmaceutical industry is required. Strong understanding of US, EU and international pharmaceutical laws (including fraud and abuse, anti-kickback/anti-bribery, FCPA, FCA) and implications for business strategy is required. History of successful individual contribution to writing policies, procedures, training and guidance documents required. Deep knowledge of best-in-class training methodologies and ability to leverage technology to deliver professional learning programs required. Experience creating and executing awareness and communications strategies and tactics required. Ability to work and deliver on deadlines while managing multiple projects and priorities effectively Experience working across geographies and cultures, with a variety of personalities and working styles Strong verbal and written communications skills – candidate must be skilled and comfortable with presentations to executive management Confident in exercising independent judgment and identifying when to involve other team members with relevant subject matter expertise Up to 20% domestic and international travel is required based upon business needs. PI117091858

Description: We are looking for more than just an employee, we are looking for a true team member dedicated to enhancing the member experience! Come join the credit union movement and Discover Banking With Heart at NIHFCU! At NIHFCU, one of our core values is investing in our employees, which is why we offer perks like these: • Benefit Package for all Full time employees includes health, dental, vision, life and disability insurance benefits • 401(K) with Employer Match • Tuition Reimbursement • Career Advancement and Development • Credit Union Membership with discounted services and products GENERAL SUMMARY Responsible for the administration and management of Active Directory, Microsoft Exchange, VMware infrastructure, and the day-to-day performance and availability of the organizations network, voice system, and data storage. Monitors network through proficiency with network monitoring tools and CISCO firewall, routers, and switches. Provides senior leadership of the network staff as a Level-3 resource, and works with management to ensure the infrastructure supports the Credit Unions staff and members. Effectively communicate with vendors and management in providing recommendations for improving network performance and cyber-security requirements. Works directly with the Network Manager. MAJOR DUTIES & RESPONSIBILITIES Administration and maintenance of Windows Active Directory, Exchange DAG cluster, SAN data storage, and all physical and virtual devices. Responsible for monitoring and tuning the network for optimal performance, troubleshooting issues, and configuring the Cisco ASA firewall, and Cisco switches and routers. Administer VMWare infrastructure, planning for increased stability, performance and growth. Administer and support Interactive Intelligence VOIP system. Manage and monitor backup system. Performs threat and vulnerability scanning, monitoring and management to ensure risks have been minimized and/ or mitigated. Responsible for creating and maintaining thorough documentation concerning network addresses, physical architecture and layout, and network/server configurations where necessary. Responsible for maintaining Disaster Recovery and Business Continuity Plan and performing test. Provides level 3 support and works with vendors to coordinate issue resolution. Good communication and writing skills with the ability to communicate with all levels. Work with 3rd party vendors to resolve network connectivity and communication-related problems as needed. Assist in the implementation of project plans for all network projects and facilitate project implementations on a timely basis. Work with other departments to accomplish projects and tasks. Is able to work independently on broad assignments and capable of making decisions both involving projects as well as ongoing troubleshooting. Maintain security rights and directory structure as outlined by IT policies and procedures. Perform daily monitoring of the critical systems in order to prevent major system failures. This includes checking event logs, system resource availability, application logs, and any future performance logs. Ensures that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA), GLBA, NCUA, FFIEC, NIST, and CIS. Attends all BSA training or completes and passes all online BSA training tests as applicable, and according to BSA Policy requirements. Perform other related work as assigned and initiative using available resources to achieve established goals. .Requirements: EDUCATION & EXPERIENCE Bachelors degree preferred or minimum of six years' IT experience in production environment. Professional, business-focused attitude and a team player. Experience with Active Directory/LDAP and MS Exchange. Two Plus Years of Experience with VMware ESXi , VMware vCloud and VMware View Horizon (VDI) deployment and administration. Knowledge on Veritas NetBackup and IBM SAN(Storwize) is a plus. Experience with Zerto Disaster Recovery and Backup solutions is a plus. 6 plus years of IT experience in routing, switching in an enterprise environment. Demonstrated proficiency with the design, provisioning and troubleshooting of LAN/WAN/WLAN/MAN connectivity technologies. Proficiency working with access control list (ACLs), TCP/IP. VLAN, VRF, Port Security, IP Multicast, routing and switching preferred. Industry certification in the following a plus: Network +, Security +, VMware VCP, CCNA, MCSE Comprehensive hands on experience with Cisco routers and switches preferred. Comprehensive hands on experience with Next Gen Firewall and IPS/ IDS management preferred Background in Information Network preferred NIHFCU is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law. PM18 PI117073571

Description: We are looking for more than just an employee, we are looking for a true team member dedicated to enhancing the member experience! Come join the credit union movement and Discover Banking With Heart at NIHFCU! Be a part of our team where commitment to members with exceptional service and banking solutions that enhances their lives is our mission. If helping people and making a difference appeals to you, this is the place for you! At NIHFCU, one of our core values is investing in our employees, which is why we offer perks like these: • Benefit Package for all Full time employees includes health, dental, vision, Life insurance benefits • 401(K) and profit sharing • Tuition Reimbursement • Career Advancement and development • Credit Union Membership with discounted services and products GENERAL SUMMARY Responsible for all aspects of the day-to-day duties within the mortgage servicing department, including but not limited to Investor reporting and remittances, new loans set up, payments and escrow administration, processing payoffs and releases, reconciling general ledger accounts and functions related to the sale of loans and the transfer of servicing. MAJOR DUTIES AND RESPONSIBILITIES Investor Reporting: Extensive experience in completing portfolio reconciliations by researching and resolving loan level edits/exceptions and monitor to ensure the outage has cleared. Responsible for producing and tracking the day to day flow of service agreements and relevant reports along with updating polices and procedures. Maintain various adhoc reports to support the Mortgage Loan Servicing Department's essential duties. Works with Accounting to resolve P&I and T&I account outages. Completes all required accounting reports and remittance accurately and within the allotted timeframes for each investor. Provides the accurate and timely reconciliation of various custodial, general ledger and operating accounts within Servicing. Completes the set-up of new custodial accounts for all new investors. Serves as liaison between internal business units and the investors. Works with investors to analyze and address problem resolution and exceptions processing. Completes funds movements including wires and cash transfers at the loan level. Responsible for Servicing Release loans sales, balancing the sale, ensuring reporting and remitting requirements are adhered to. Escrow Accounts Administration: Responsible for the overall escrow accounts administration and escrow analysis. Performing escrow analysis to determine whether the balance is adequate and adjusting the borrowers payment to meet estimated future expenses. Process disbursements from members impounds accounts in payment of property taxes, hazard insurance, flood insurance and/or mortgage insurance and ensure that all of the information set up with CoreLogic is accurate. Ensures that adequate hazard and flood insurance coverage is maintained and monitors claims paid on flood and hazard insurance policies. Balancing and Reporting: Balances the payments processing on loans, to include managing daily, of the FICS/Summit interface programs. Reviews all reports generated by the program to ensure the mortgage general ledger accounts balance and maintains a zero balance daily. Processes and submits mortgage data from FICS MS system to Marketing for input into the MCIF system. Responsible for the monthly submission of current balance and payments history on first mortgages to credit repositories. Generates reports and statistics as required by regulations and requested by Investors, auditors and management. Responsible for reviewing the monthly report for paid off and closed HELOCs and processes the lien releases in a timely maner. Reviews the monthly report for expiring draw period on HELOC loans and removes the available draw amount from the applicable field in the loan record in Spectrum. Makes necessary loan file maintenance to HELOCs and properly documents all changes. Vendor/Third Party/Investor Management Ensures that member and loan level information is updated and accurate at all times in all third party/vendor systems. Maintains good working relationships with vendors to ensure timely completion of requirements and meeting deadlines. Responsible for ensuring that the post-closing files comply with the Investors and MI Companys requirements and NIHFCUs policies and procedures. Reviews vendor reports to ensure tracking of equity loan hazard insurance is in compliance. Updates systems, obtains current policies, as needed and sends incoming policies to vendor. Loan Payments and Adjustments: Responsible for monitoring ARMs adjustments report and calculating/updating the interest rates and payments. Follows Investors procedures and notifies borrowers of changes. Updates FICS MS system with current Indexes and maintains a record of the Indexes. Ensures that the servicing of loans with MI comply with federal guidelines and provides periodic notifications to members and MI companies, and adjusts loans, as necessary. Responsible for interest rate tracking and updating and reporting changes. Assists in the management of mortgage loans in various stages of default, as needed. Processes loan payments, researches payment issues and discrepancies and resolves reconcilement items. Ensures the accurate and timely closeout of paid off loans including the release of collateral upon satisfactory repayment. Other Duties and Responsibilities Prepares and distributes a variety of recurring and special reports for use in the administration of the department and loan portfolio. Responsible for compliance with Investors servicing guidelines and updating the applicable NIHFCU Loan Servicing Policies and Procedures in a timely manner, to reflect any changes to the requirements, processes and/or procedures. Responsible for compliance with Federal, State, County, NCUA, Freddie Mac/Fannie Mae and MI guidelines. Responds to members inquires about their mortgage loan in a timely manner and provides the highest level of member service. Interacts closely with staff, management and members to achieve division goals and member satisfaction. Assists the mortgage operations staff, branch personnel, NCC (National Call Center) and members with questions and support, as needed. Provides high level of quality service by using excellent telephone etiquette. Assists and responds to audit and other departments. Provides training for new hires and provide feedback to Manager, as necessary. Assists with research and implementation of issues and regulations affecting mortgage servicing. Supports management with special projects and assignments, as needed. Accesses member or associate personal and financial information only as required by the job. Maintains confidentiality and security of all member or associate personal and financial information. Ensures that work results and processes comply with relevant laws and within established NIHFCU policies and procedures, including but not limited to the Bank Secrecy Act (BSA). Attends all BSA training and completes all online BSA training courses, as required. Reports any actual or suspected fraud activity or financial dishonesty or wrong-doing involving members, associates or NIHFCU to Risk Management or Human Resources. Processes and completes third party subordination requests. Assists with transfer of servicing on loans sold to FAMC. Opens and processes incoming mail. .Requirements: EDUCATION & EXPERIENCE • A Minimum of a High School Diploma or Equivalent, College Preferred. • Must have a minimum of 3-5 years mortgage loan servicing experience. • Must be familiar with Fannie Mae/Freddie Mac loan servicing guidelines and CFPB Regulations. • Must possess a thorough understanding of the requirements and features of the mortgage loan programs offered by NIHFCU, private investors, and secondary market, in order to provide relevant information to the member as needed. Qualifications • Competence with Microsoft Office - Word, Excel, Outlook. Excellent communication, analytical, and interpersonal skills required. • Able to work accurately under pressure while maintaining above average accuracy and attention to detail. • Excellent written and verbal communication skills and the ability to work in direct, professional contact with a wide variety of people on a daily basis. NIHFCU is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law. PM18 PI117073572

NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Driver Job Id: 273301 Brand: NAPA Auto Parts Location: Rockville, MD Major Market: MD - All Locations Date Posted: January 9, 2020 This is a part-time driver opportunity with full time impact on our NAPA business! Does being out on the open road (not in the office/store all day) get you excited? While it takes some great people to serve our customers from the inside , our Driver jobs are for those who want to be outside serving our customers! A NAPA Delivery Driver is a great opportunity whether you are looking to spend your career with us as a Driver, want to get your foot in the door with us to explore other careers at some point, and or just want to earn some extra income - We welcome you! What you'll be doing: Delivering parts to our Customers with a passion for developing relationships with our customers Picks up parts from vendors, ensure stock room parts are accurately stocked and maintain/check inventory. Consistently focused on safety while driving and delivering our parts Serving as a NAPA Brand Ambassador as you meet customers during your deliveries Building long-term relationships with the customers you deliver to Maintain store delivery truck through adherence maintained to safety checklists, ensuring vehicle is clean, and that basic maintenance is done (e.g., correct tire pressure). This is the right opportunity for you if you: Love to work independently, enjoy driving (safely), and also engaging with customers face to face Take pride in the work that you so and focused on safety and reliability each day! Want to be a part of a company that focused on finding fixes for customers and where no 2 days are the same Thrive off being in a very fast-moving environment and being super busy yet being a part of a company where you just may find your "2 nd family"! Are a student or retired and want to work with a company that will be flexible with your schedule What you'll need: Minimum 18 years of age Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise Able to handle cash charge transactions correctly and core/part returns appropriately Maintaining a distribution log or tracking system to record all deliveries/pickups made Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Clear speaking and attentive listening skills Driving throughout the metropolitan area using maps and directions Able to be flexible with your schedule including evenings, weekends and holidays Valid Driver's License What is in it for you: Awesome people and brand Outstanding health benefits and 401K Stable company. Fortune 200 with a "family" feel Family Culture where no 2 days or career paths are the same! Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Day in the Life: If this job sounds like a fit, please check out one of our awesome NAPA Delivery Drivers Day in the Life of a NAPA Delivery Driver . We want you to have all the information that you need to make sure that this is a fit for you! Our hopes are that the stories/videos either excite you to apply or maybe not so much - Either way we appreciate you stopping by today! Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. If you decide that this role is not for you, please check out some of our other great careers by visiting NAPAautojobs.com GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116992692

Tantus Technologies, Inc. ID: 2020-1349 US-MD-Rockville Overview The Senior Appian Developer will be responsible for the creation and maintenance of various applications built using the Appian Business Process Modeling framework. What You'll Do Configuring solution applications, process models, business rules, user interfaces, and reports Execute unit, integration, system, regression and other testing as needed Provide production support for various Appian applications Design Appian solutions from the ground up using established best practices Appian development subject matter expertise Create functional and technical documentation Designs and implements integration methods with other existing Appian and non-Appian systems Must Haves Requires a Bachelor's Degree in a related field (i.e. Computer Science, Information Systems, etc) and five (5) to eight (8) years of progressive experience. Requires 2-4 years of experience working with Appian Candidate must display proficiency with Microsoft Office applications (Word, Excel, Powerpoint, Outlook, Visio) Ability to work both independently as well as within a team. Ability to follow directions, take ownership of work, and meet deliverables/deadlines. Hard working, self-motivated individuals who are comfortable handling ambiguity and able to successfully complete tasks within deadlines with limited supervision Creative, "big picture" thinking while maintaining keen attention to detail Nice to Haves "Big 4" consulting experience, and/or product management are a plus PI116967718

Come Join Our Team! Architectural Ceramics mission is to change the way people look at tile. We strive to maintain corporate and personal integrity; provide our employees with purpose, education, and growth, all the while assuming a social responsiveness to the community. We are proud of our diverse, talented and aspiring workforce. Our team brings some of the highest quality products and customer service to the tile and stone industry. Our passion for service and flair for design make us a unique company to work for. If you have the desire to succeed we invite you to join our team! Benefits We believe every employee should be properly rewarded for a job well done. Architectural Ceramics provides you with comprehensive healthcare including medical, prescription drug, and dental insurance. Your financial well-being will be supported by an equitable compensation program and a retirement investment plan. We offer a challenging & rewarding professional work environment, balanced by time off program that includes paid holidays. PI116856923

Vision The Customer Support Specialist serves customers through project management of the sales order by: answering inquires, resolving problems, fulfilling requests, and maintaining a data management system to ensure the customer has a successful order. The customer support specialist must ensure that all customer needs are promptly addressed by responding to customers inquires and by following up on cases in a timely and accurate manner, while exercising the highest level of service and quality. The Customer Support Specialist strives to build strong customer relationships with the intent of improving customer loyalty by delving deeper into the customers organization through constant contact. Daily Functions Customer liaison to internal departments and external suppliers. Create a case for each customer service issue reported. Progress and track cases to completion entering case notes at each touchpoint while providing constant contact to the affected person(s). Answer inbound phone calls from clients providing solutions on first contact. Monitor email communication, creating cases as issues are reported and providing solutions to each case. Communicate directly with the end client informing them of any backorders, delays on special order items and updates on cases as they are available. Develop lasting relationships with new and recurring clients by providing exceptional customer service at every available opportunity. Return all voice messages, phone calls, and emails each day. Send out customer survey and encourage customer to complete each. Participate in Daily Huddle Other duties as assigned. Weekly Functions Meet with the department manager once a week for 2-4 hours to do an open case audit and check in on customer accounts. Key Performance Indicators 1) Meet established target(s) for customer satisfaction via survey results 2) Respond to all external and internal communications within 2hrs and before leaving each day. 1) Keep a 95% status for accurate and up to date order trackers at all times. 2) Meet targets for case life cycle with completeness of info and time to close based on type. EXPECTED NUMBER OF HOURS WORKED PER WEEK : 45 PI116856927

Interested? Please apply online or TEXT ME @ 301-520-7590! Character - Community - Results that Matter Innovation Excellent opportunity for a seasoned A&D Rep to join the Commercial Sales Team. Come Join Our Team! Architectural Ceramics mission is to change the way people look at tile. Since its establishment, ACI has brought a vast selection of the worlds latest and finest porcelain, ceramic stone and glass tile under one roof. We strive to maintain corporate and personal integrity; provide our employees with purpose, education, and growth, all the while assuming social responsiveness to the community. We are proud of our diverse, talented and aspiring workforce. Our team brings some of the highest quality products and customer service to the tile and stone industry. Our passion for service and flair for design make us a unique company to work for. If you have the desire to succeed we invite you to join our DC/METRO TEAM! To be successful in this role you must have experience working with architects and interior designers maintaining existing accounts and growing new business in the DC Metro Area. You will need to immerse yourself in our brand, communicate with clients and the team, engage in social media, participate in industry events, and learn the Sales process in the field of architectural products and design. Job Description: Sell Tile! Build relations with commercial architecture & design firms in order to schedule meetings with specifiers, present product presentations to interior design teams, and schedule networking events with the local AIA and IIDA chapter in the Atlanta Metro area. Develop business through regular meetings and strong relationships with architects and designers. Provide AIA and IDCEC accredited continuing education units (CEUs) to architecture and design firms with our vendor partners. Be prepared for and participate in the A&D Teams daily sales Huddle Check in first thing (either in person or via phone) with inside sales partner to confirm the plan for the day, prioritize tasks, and handle any outstanding problems Adhere to pre-planned route/schedule and make a minimum of 14 account visits per week Saturate account list and ensure that all accounts are being seen appropriately (A = 1-2 times per month, B = 1-2 times per quarter, C = 1-2 times per year) Generate new business and new project opportunities daily Listen and respond to client needs that are frequently urgent and identify materials to provide solutions for the client Use face-to-face meetings, phone calls, email, webinars or virtual visits to communicate with & develop working relationships with designers, architects, general contractors, installers, and our vendors Actively update CRM database (Salesforce) with current project information and Client information Utilize internal tools of CRM database to proactively close sales Place phone calls and write emails to follow-up on pending sales Follow up on all samples sent out within one week of the client receiving them Create strong working relationships with our tile vendors Willingly assist clients of other contract salespeople who call, email, or visit showroom when needed to facilitate a team atmosphere Account development through relationship building over the phone and outside visits Utilize standardized markup structures to calculate pricing Make competitive pricing decisions Review sales reports with management Weekly/Monthly Duties: Submit monthly routes to manager and VP of Sales by the 5th of the month to ensure appropriate coverage of the account list. Complete weekly reports on Friday of each week and submit to manager, VP of Sales, and Owner. Conduct a weekly pipeline meeting with respective inside sales partner to review sampling from the previous week, various stages of the sales pipeline, and end with a forward-facing plan for the coming week Attend a quarterly pipeline meeting with inside sales partner Plan and execute at minimum two lunch and learn or breakfast presentations per month while staying within budget Submit expense reports by the 5th of each month for previous month expenses while staying within budget Review commission reports monthly to ensure accuracy Attend monthly product webinar showing new product launches and other product updates Other Duties: Work with purchasing to source material for orders as required or requested by clients Install core materials (binders, chip kits, loose pieces) in A&D libraries and keep materials up to date Schedule, plan for and execute product presentations to A&D firms (Lunch & Learns, breakfast presentations, etc.) Understand and articulate the sales process to clients so that we can provide the appropriate customer service and manage client expectations Represent Architectural Ceramics at networking functions and events Hand deliver samples to clients as needed to meet urgent product or presentation deadlines Maintain a high level of product and industry knowledge to keep clients up to date on new products and trends within the industry Pull and UPS out samples when needed Provide feedback from the market on products and trends as needed Partner with inside sales support to remain familiar with current sample orders for your clients Maintain familiarity with materials in the Departments sample warehouse Benefits: We believe every employee should be properly rewarded for a job well done. Architectural Ceramics provides you with comprehensive healthcare including medical, prescription drug, and dental insurance. Your financial well-being will be supported by an equitable compensation program and a retirement investment plan. We offer a challenging & rewarding professional work environment, balanced by time off program that includes paid holidays. We are a smoke-free and drug-free workplace. Education & Knowledge: Bachelors Degree preferred or a minimum of 3 years of experience Two or more years of sales or industry experience within the A&D community Strong preference for floor covering/tile experience Excellent communication and negotiation skills Ability to work with limited supervision A strong professional presence that includes excellent interpersonal skills and the ability to prepare and present to all levels of an organization (internal and external) Creative, detail oriented with previous territory planning preferred Salesforce experience preferred Must be proficient in Microsoft Word, Excel, PowerPoint, CRM Must type 50 wpm PI116856931

Institutional Shareholder Services Job ID 2019-2949 Job Locations US-MD-Rockville Category Research Overview Interested in being an influential team member in the world of executive compensation? Work with ISS and experience an opportunity to affect the corporate landscape of executive compensation. ISS is seeking an Executive Compensation Analyst to join our US Research Team. This position is based in Rockville, Maryland. We are seeking a resident subject matter expert for U.S. Research staff in the area of U.S. executive compensation and benefit programs and practices. The ideal candidate could come from a compensation consulting practice, a law firm, proxy solicitor, or even corporate HR (although focus should be on executive compensation, not broad-based benefits). Our analysts are a part of a highly specialized research team focused on a key area of corporate governance that is of critical importance to institutional investors – executive pay. In this role you will be a source of expertise and guidance both internally with other analysts, and externally in interfacing with clients and issuers. Familiarity with pay-related corporate governance issue is important. Responsibilities In this role you gain experience working inside our collaborative team environment and will often: Research proxy statements for high profile/contentious U.S. company shareholder meetings, focusing on executive compensation issues in the areas of incentive programs, perquisites, and benefits Complete written analyses detailing ISS vote recommendations and rationale related to compensation issues Support the ISS standard research team staff in their analyses, and review staff's work with the compensation model Lead and/or participate in ISS policy formulation relating to executive compensation Respond to client and company inquiries to explain ISS' compensation policies and model methodology and answer questions as necessary As requested, work with Marketing and Sales to pro-actively promote our compensation policies to the industry Interface with technology tools to conduct accurate and meaningful analysis, following established procedures and processes Recruit and train full-time and temporary research staff on executive compensation policies and methodologies As appropriate, maintain and update ISS' existing quantitative models on equity compensation Qualifications MBA or equivalent work experience Strong analytical, verbal and written skills Ability to work within a team-oriented environment Strong attention to detail Strong organizational skills and ability to prioritize multiple tasks Demonstrated familiarity with U.S. executive compensation issues Valuable Strengths Highly knowledgeable in the areas of executive compensation and benefits Financial analysis and or equity analysis skills and expertise Familiarity with concepts of corporate governance Ability to explain complex compensation issues to clients and staff Ability to understand and work with compensation modeling programs ISS Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, protected veterans or individuals with disabilities, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law. PI116836368