29 jobs found in redwood city

Imperva, Inc. This is an exciting time to join the Sales Operations team at Imperva! The primary responsibility of Sales Operations Analyst for key functions within Sales Operations that drive a fast sales productivity ramp and high-quality deals for Imperva. This individual will closely interact with sales, legal, and IT on a daily basis. The ideal candidate will be capable of prioritizing responsibilities and meeting deadlines while working independently. Status Sales Operations Analyst - Redwood Shores, CA Imperva is a leading cybersecurity provider delivering best-in-class solutions to protect data and applications - wherever they reside - on-premises, in the cloud, and across hybrid environments. Our customers include leading enterprises, government organizations, SMBs, and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed. Why Imperva? 6,200 customers and 500 partners in 100+ countries worldwide The leader in the Gartner Magic Quadrant for Web Application Firewalls for 5 straight years The leader in the Forrester Wave for DDoS Mitigation Services, highest scoring for "current offering" and "strategy" Our market is growing, and Imperva is leading the charge. We're actively seeking the right people to help us reach the pinnacle of performance. Are you ready for an exceptional challenge, where what you deliver can really make a difference? If so, let's connect now. The Opportunity: This is an exciting time to join the Sales Operations team at Imperva! The primary responsibility of Sales Operations Analyst for key functions within Sales Operations that drive a fast sales productivity ramp and high-quality deals for Imperva. This individual will closely interact with sales, legal, and IT on a daily basis. The ideal candidate will be capable of prioritizing responsibilities and meeting deadlines while working independently. Responsibilities: Perform Salesforce.com records management; update records and data impacted by all sales personnel changes This person will be responsible for onboarding sales employees and advising salespeople on configuration, pricing, and structure of specific sales opportunities under the guidance of a Senior Sales Operations Analyst. Qualifications: Three or more years of experience in a Sales Operations role Experience with Salesforce.com reporting and administration, Microsoft, and Google suites. Excellent communication skills, partnership capabilities, attention to detail and a devotion to customer success. Familiarity with MS Excel is a must Ability to work in a fast-paced professional environment. Ability to multi-task, shift focus easily, and a strong sense of urgency Our Company: Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: www.imperva.com , our blog , on Twitter . Legal Notice: Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. #LI-NP1 PI117411508

Imperva, Inc. Status Senior Sales Engineer (Redwood Shores, CA) Imperva Inc. - responsible for providing sales engineering and implementation support for Imperva's Prevoty application security solution to existing and prospective customers. Duties include: Consult with prospect stakeholders to understand their business and technical challenges as well as their success criteria, measurements, and value recognition metrics; Propose the elements, configuration and implementation details of the solution; Illustrate the benefits and capabilities of the Prevoty solution via technology demos, presentations and discussions; Scope and manage all aspects of the Proof of Value (POV) engagement and coordinate the overall implementation of the product by acting as the primary POV delivery resource (e.g. product installation, configuration, testing, training); Evangelize the Prevoty solution through industry talks, whitepapers and blog posts; Maintain the relationship with the technical champion(s) at the prospect/customer site; Participate in account strategy and tactics discussions as a partner to region's Sales Representatives; Advise the Customer Success team to ensure successful implementation of the solution; Provide solution, RASP, AppSec and industry (e.g. compliance obligations) subject matter expertise; Enable and support Prevoty reseller and service delivery partners as appropriate; Develop and improve best practices for selling, implementing and operating Prevoty products in both internal and customer-facing Knowledge Bases; and Provide clear and constructive product feedback to Prevoty Product Management based on customer requirements. Minimum Requirements: Bachelor's degree in Information Systems, Computer Science or related field, plus 5 years of progressive experience in pre-sales engineering, implementations and project management for database and web application solutions. Experience, which may be gained concurrently, must include: 5 years of experience in Java/J2EE applications and implementations 5 years of experience in Javascript based implementations, including creating web based implementations of Javascript snippets to capture data and employing Javascript to deploy solutions on client sites 5 years of experience troubleshooting data and web based system issues utilizing XML, PHP, JSON, cURL & HTML 1 year of experience writing PERL and Python scripts for solution installations 5 years of experience in database and application solutions implementations using Java, .NET, Javascript, SQL, HTML, Linux 3 years of experience applying knowledge of TCP/IP, HTTP, Load balancers, proxies and firewalls network technologies in enterprise solutions implementation May telecommute. Role requires 50% travel primarily in the Northeast region. Apply by e-mail to CA.jobs@imperva.com or by mail to Staffing, Imperva, Inc., 3400 Bridge Parkway, Redwood Shores, CA 94065. Reference Job # SSE19 in reply. This position is part of Imperva, Inc.'s employee referral program and is eligible for an employee referral incentive. PI117411604

WE ARE CURRENTLY HIRING FOR THE REDWOOD CITY COSTCO LOCATIONS! Seeking positive, energetic and sales-focused professionals who can be passionate brand ambassadors! This is a fantastic opportunity selling nutritional supplements made by Qunol. Are you highly motivated by goals, love interacting with people and known to be a self-starter? If the answer is yes, then this is the job for you! Compensation: Starting at $23 an hour, commensurate with previous sales experience PLUS MONTHLY BONUS! W-2 Employment 401(K) Plan We provide a promotional kit and bi-weekly paycheck via direct deposit! Job Details: Part-time employment opportunities for advancement. Full time position available for top performers! Flexible shifts: Thurs-Sunday - Top performers can work Mon as well Energetically engage customers to promote and increase sales of product Costco Locations: REDWOOD CITY Requirements: Confident and Charismatic, EXPERIENCED, salesperson. This this is not an entry level position! Positive energy, well organized, high level of focus and strong sense of commitment. Outgoing, charismatic and fun! Have a passion for helping people. Ability to communicate clearly and succinctly. Consistently creates a welcoming environment. Professional outward appearance. Meet or exceed weekly sales goals. Complies with all company script requirements. Must be available to work weekends Ability to work independently with minimal supervision. Must be able to stand for extended periods of time with breaks. Must have cell phone with texting and MMS capabilities - must be able to text photos. Job Description: We promote the highest quality Liquid CoQ10, Liquid Turmeric NEW 1500 mg Turmeric pill form products in the nutritional supplement industry. We need energetic, courteous and sales driven Sales Representatives to represent and sell our health and nutritional products. It's our mission to build a highly motivated sales team. Must have proven sales experience. This is not for an entry level salesperson. To be considered for this position, applicants must include a current resume and answer all screening questions Here is the company link for more info on Liquid CoQ10 and Liquid Turmeric: http://qunol.com PM19 PI117300405

Location : US-CA-Redwood City # of Openings : 1 Category : Revenue Position Type : Regular Full-Time FLSA Status : Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Optimize the hotel's Room and Catering revenue by working closely with the General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to revenue team and assists with forecasting. Helps set strategies leading to increased market share. Responsibilities Update and manage selling strategies and product information in all available distribution channels and reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.). Optimize RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix. Work with the hotel General Manager, Director of Sales and hotel team to establish strategies to increase revenue of both Rooms and Catering. Work with the Regional Director of Revenue Management in implementing Revenue Management programs and new initiatives at the hotel. Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition. Actively participate in all pricing decisions for transient, group, and wholesale segments. Facilitate Weekly Sales and Revenue Strategy meetings. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Facilitate Daily and Weekly Sales and Revenue Strategy meetings Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department Work with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and catering Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels Maintain historical statistical data from all distribution channels, in all market segments Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred. Two years revenue management experience required. In-depth understanding of tools- spreadsheets, statistical methods for analyzing data. Strong analytical skills. Ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to use PMS, reservation and revenue management systems to forecast and implement optimal strategies Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117251795

Nevro ID 2020-2801 Job Locations US-CA-Redwood City Job Post Information* : Posted Date 1 day ago Category Operations More information about this job: About Nevro Nevro is a medical device company headquartered in Redwood City, California. We have developed HF10™ therapy, an innovative, evidence-based neuromodulation platform for the treatment of chronic pain. We started with a simple mission to help more patients suffering from chronic pain. At each stage of development, our research was subject to the highest levels of scientific rigor, resulting in a new therapy that has advanced the state of spinal cord stimulation (SCS). The Nevro® Senza® SCS System received CE mark in 2010, TGA approval in 2011, FDA approval in 2015, and is commercially available in Europe, Australia, and the United States. Job Summary & Responsibilities Nevro is seeking a Senior Manufacturing Engineer that will play a key role in ensuring manufacturability and testability of product designs and ensure supply chain, manufacturing processes, tools and equipment are in place and capable of delivering Class III implantable Neuromodulation system for pain management. This position reports to the Senior Operations Engineering Manager. Proven experience in successfully leading Operations key initiatives (i.e. second sourcing, cost reductions) and/or NPI/design transfer of Class III implantable Neuromodulation system components to Contract Manufacturers. Lead and participate in DFx process of proposed designs and prototypes to evaluate suitability for production and improve manufacturability. Manage and maintain BOM (Bill of Materials), MP (manufacturing procedure) thru the change order process. Work with High Volume Contract Manufacturers and second tier suppliers to bring new products into production and/or resolve existing production/quality/yield issues. Lead the acquisition, installation and qualification of production equipment and tooling, including writing the IQ, OQ, PQ documentation. Work with High Volume Contract Manufacturers to evaluate production strategies and processes; design and layout production lines, methods, tools and tooling. Work with High Volume Contract Manufacturers and suppliers to optimize manufacture of outsourced assemblies, sub-assemblies and components. Working in accordance with Quality System procedures and actively enforces its objectives. Participate inn supplier audits and evaluations Other duties as assigned Role Requirements B. S. Mechanical/Electrical Engineering. A minimum of 5 years of experience within the Medical Device industry Skills and Knowledge Advanced degree (M.S.) is preferred. Experience manufacturing and/or designing Active Implantable Medical Devices (AIMDs) preferred. Strong interpersonal and technical writing skills. Experience managing high volume Contract Manufacturers (full turnkey). Strong electro-mechanical design/manufacturing and analysis skills. Experience with Solidworks a plus. Good analytical and problem solving skills. Functional familiarity with the FDA Submission process, ISO Requirements and QSR requirements is also preferred. Requires the ability to travel approximately 20% of the time throughout the United States and internationally. . Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws. Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, disability, age or other characteristics protected by laws. PI117245413

Imperva, Inc. Imperva is looking for a professional with strong technical and operational skills to be the principal leader of the company's global revenue accounting operations for the Americas, Europe and Asia Pacific regions. This high visibility position will report directly to the VP Corporate Controller. Status Imperva is a leading cybersecurity provider delivering best-in-class solutions to protect data and applications - wherever they reside - on-premises, in the cloud, and across hybrid environments. Our customers include leading enterprises, government organizations, SMBs, and service providers who rely on 0Imperva Incapsula to securely deliver their websites and applications at lightning speed. Why Imperva? 6,200 customers and 500 partners in 100+ countries worldwide The leader in the Gartner Magic Quadrant for Web Application Firewalls for 5 straight years The leader in the Forrester Wave for DDoS Mitigation Services, highest scoring for "current offering" and "strategy" Our market is growing and Imperva is leading the charge. We're actively seeking the right people to help us reach the pinnacle of performance. Are you ready for an exceptional challenge, where what you deliver can really make a difference? If so, let's connect now. Position Description: Imperva is looking for a professional with strong technical and operational skills to be the principal leader of the company's global revenue accounting operations for the Americas, Europe, and the Asia Pacific regions. This high visibility position will report directly to the VP Corporate Controller. The position will manage all aspects of revenue accounting, including, but not limited to, revenue recognition policies and procedures, contract review and deal structuring, and continuously improving financial process and systems efficiencies. The position will also be responsible for analyzing and implementing new accounting literature on revenue recognition. The successful candidate will thrive in a fast-growth environment where the initial work will be at the ‘hands-on, managerial, and executive/strategic levels. This is an excellent opportunity to be an essential member of the leadership team growing a cutting edge data center and cloud-based security technology company. Responsibilities: Develop and apply revenue recognition policies and procedures and assist in documenting the accounting guidance for revenue-generating activities Partner with the Sales and Sales Operations teams and the executives in those teams to drive bookings and revenues that reflect company objectives while complying with internal policies and with GAAP. Be a key contributor to the Deals Desk process and work closely with the sales team in pre-sales contract negotiation in order to ensure business and revenue recognition objectives and requirements are achieved. Review of Contracts for revenue recognition and related accounting Manage quarterly VSOE and Fair Value analysis process Oversee accounting research and implementation of new revenue accounting standards and ensure all policies are documented and applied globally by training global team as needed Train Sales organization on Revenue Accounting Participate as needed in due diligence, purchase accounting and integration of mergers and acquisitions Work closely with all levels of sales, legal and business people to provide technical accounting guidance in support of ongoing business. Provide ad-hoc analysis and support for general financial operations as needed to support business Own the SEC reporting disclosures related to revenue Explore and implement an automated system for revenue recognition Directly manage the revenue operations, billing, credit and collections teams Guide and mentor the order management team within Sales Operations Drive the month-end and quarter-end close processes for the revenue team and support FP&A in building bookings and revenue forecasts Provide leadership across finance to grow and mentor Desired Skills and Experience: BA or BS in Finance/Accounting or equivalent required CPA certification or equivalent required 10 + years of combined industry and public finance and accounting experience prefer experience in high tech and software industry Strong understanding and demonstrated experience in proper revenue accounting processes under current revenue recognition for software, hardware, and multiple element arrangements Demonstrated ability to foster and build business relationships within and across functions and to be able to influence non-finance people Demonstrated experience at successful collaboration with stakeholders in Finance, Legal, Sales, and Marketing to leverage systems capability, continuously improve processes, and develop efficiencies. Demonstrated effective verbal and written communication skills; able to understand, apply, and explain complex accounting theories, concepts, and processes in ways that non-technical stakeholders can understand. Ability to appropriately prioritize and multi-task Netsuite experience is a strong plus Advanced Excel Skills Benefits: Imperva offers a competitive compensation package that includes base salary, medical, employee stock purchase (ESP) programs, flexible time off and more. It's an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers Our Company: Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: www.imperva.com , our blog , on Twitter . Legal Notice: Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. PI117241377

Location : US-CA-Redwood City # of Openings : 1 Category : Front Desk Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Responsibilities Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school diploma required, college degree preferred. One year experience in customer service in hospitality or similar industry. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117146038

US-CA-Redwood City Job ID: 2019-8820 Category: Sales Job Type Full-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success, based on business needs Qualifications It would really make us SMILE if you have... Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience Weekend availability How we make you SMILE... Competitive compensation starting from $18 per hour based upon sales/customer service experience Potential bonus opportunity based on sales and conversion metrics 30+ hour work weeks Health, Dental and Vision Insurance 401K Contribution with matching 3 weeks of Paid Time Off to all full-time team members Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do you celebrate your team members? Link here. PI117109532

Imperva, Inc. Imperva, the leader in Data Security, is looking for a Product Support Engineer to join the Global Customer and Product Support Team, to be located in RWS. This is a key role at Imperva and as a Product Support Engineer, for our diverse and industry leading customers, you will be part of the Global Support Team working alongside our exceptional team of professionals in Product Support, Engineering, QA and Sales Security Engineering (SE). Status Cyber Security is a big deal. It's in the news, growing rapidly, a critical tool for every company, and our specialty. Imperva is a leading provider of data and application security solutions that protect business-critical information in the cloud and on-premise. Our customers include leading enterprises, government organizations, SMBs and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed. Why Imperva? We have experienced the following growth and achievements Grew revenue 22% to $322 million in 2017 Selling to over 5900 customers worldwide 500 partners in 100+ countries worldwide Imperva's Web Application Firewall has been in the Leader's Quadrant of the Gartner Magic Quadrant for 4 straight years Imperva Incapsula is a leader in the Forrester Wave for DDoS Services with the highest score in the "current offering" category The Opportunity Imperva, the leader in Data Security, is looking for a Product Support Engineer to join the Global Customer and Product Support Team, to be located at our Redwood Shores, CA office. This is a key role at Imperva and as a Product Support Engineer, for our diverse and industry leading customers, you will be part of the Global Support Team working alongside our exceptional team of professionals in Product Support, Engineering, QA and Sales Security Engineering (SE). Also working with Partners, you will be responsible for incoming Level-2 and 3 support calls from our customers in the US and resolving the technical issues from beginning through completion---total account management. We are looking for people who want to grow in their career, as Imperva develops and grows many of its leaders and management from within. Responsibilities: Handling level 2-3 support cases, working directly with Imperva customers, partners and Sales Engineers. Escalating customer's technical product issues to the Imperva Engineering department and working with them to achieve a resolution. Analyzing Support case trends and customer requirements while working with the Product Teams to help enhance the product. Assessing the customer's technical environment and requirements while managing expectations and following through on solutions or consulting on deployments. Mentor Level 1 Engineers; consult on their cases and assist with escalation issues. Be proactive with all the latest technologies concerning Imperva's products and the underlying technologies and disseminate this knowledge to the other engineers. Contribute to the Imperva knowledge base, writing guides, technical how-to articles, etc. Required Skills: Minimum 3 years of high-level Technical Support experience with an additional 2 years of experience working with Security or Network related products. Excellent Customer Support skills coupled with a BSCS Degree or equivalent experience. Solid experience working with Internet Security and Networking Technologies such as TCP/IP, HTTP, Load balancers, Proxies and Firewalls and experience with Relational Databases ( MsSQL, Oracle, MySQL, DB2). Prior experience with Linux and other Unix operating systems. Highly motivated with the ability to work independently and in a team environment. Well-organized with the ability to multi-task and prioritize with minimal supervision. Excellent problem solving skills with a strong sense of customer commitment. Excellent communication (written and verbal) and interpersonal skills. Ability to understand and communicate concepts quickly, succinctly and accurately. Demonstrated aptitude for mastering new software applications. Desired Skills: Experience with a cloud based solution, preferably in the Application security sector Experience with implementing and support of AWS and/or an Azure environment Strong English communications skills - written and verbal Knowledge of a scripting language such as Perl, Python, Shell Experience in Software Development or QA of Network/Security/Database products Our Company Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: , our blog , on Twitter . Legal Notice Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. PI117076642

Location : US-CA-Redwood City # of Openings : 1 Category : Kitchen Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Prepare food of consistent quality and assist in kitchen functions. Responsibilities Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117029475

Location : US-CA-Redwood City # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Serve guests in hospitable manner to ensure positive guest experience. Responsibilities Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge). Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation. Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing. Ability to effectively deal with and resolve conflict situations, such as inaccurate check total. Ability to operate a keyboard and Point of Sale procedures. Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117029477

Location : US-CA-Redwood City # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Responsibilities Monitor servers and busperson adherence to all service standards. Supervise service of guests, being watchful of signals from guests in need of service. Assist manager to establish and monitor sidework duty completion. Maintain bank to HEI Hotels and Resorts standards. Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up. Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages. Communicate daily with restaurant manager with regard to special events, house counts, etc. Assist restaurant manager in conducting menu classes and taste panels. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High School Diploma or equivalent required. Hotel experience preferred. Ability to use point of sale. Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations. Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117029329

Location : US-CA-Redwood City # of Openings : 2 Category : Front Desk Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Serve guests in hospitable manner to ensure positive guest experience during arrival and departure. Responsibilities Show guests to room assisting with their luggage. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions. Check luggage for hotel guests both for day and overnight. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts. Open doors and greet guests in a friendly and courteous manner. Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests. Post the daily events board and entertainment board in the lobby. Maintain an open communication line through all shifts by proper use of intershift log. Deliver messages and valet to guest rooms. Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles. May perform the duties of a valet as required. Assist front desk with key inventory twice weekly. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school diploma or equivalent required. Hotel experience preferred. Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities. Ability to drive vans, limousines and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation. Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation. Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation. Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117029010

Imperva, Inc. The Dir, Employee Technology is responsible for leading the global day to day operations of the IT Service Desk and IT Operations teams by ensuring a world class technology experience for our 1,000+ global employees. This position is based out of our Redwood Shores, CA headquarter office and reports to the CIO. Status The Dir, Employee Technology is responsible for leading the global day to day operations of the IT Service Desk and IT Operations teams by ensuring a world class technology experience for our 1,000+ global employees. Primary responsibilities include aligning internal-facing technology with the needs of our global workforce, management of the team's work queue, leading the global IT Service Desk and IT Operations staff, developing support processes/procedures, tracking performance metrics and effectively communicating with company leadership. The ideal candidate will have a proven track record of being the ultimate technology advocate, increasing productivity through best of breed technology solutions and being a hands on technical leader. Essential Duties and Responsibilities: Lead the global IT Service Desk and IT Operations teams, which includes US and Israel-based staff. Ensure consistent, effective support and services for our global employees who span multiple time-zones through standard processes, procedures and necessary training. Deep understanding of IT industry trends and best of breed technology solutions. Establish, meet and continuously improve defined service levels for incident resolution and request fulfillment. Own the reporting and analysis of Service Desk and Operations performance including eNPS, SLA adherence, backlog management and other related metrics. Publish weekly and monthly reports. Manage resource utilization to provide optimal global employee support and IT services. Available 24x7 to address critical escalations or off-hour maintenance in support of mission critical production environments. Partner closely with the Information Security group to develop and implement security policies and procedures. Develop, implement and communicate IT policies, processes and procedures for the management/support of internal customer requests and break/fix incidents. Develop and maintain both IT and employee training materials/documentation. Manage the inventory of all global software and hardware assets. Act as a technical escalation point for team members. Own the technology experience in meeting rooms, all hands areas, and general A/V strategy/implementations. Qualifications : Bachelor's degree in Information Systems, Computer Science or a related discipline. Minimum 10 years industry experience with at least 4 years in IT management and 4 years in systems administration supporting complex IT environments. Hands on experience installing, configuring, monitoring and supporting the following technologies: Windows, Mac, Microsoft Active Directory, Microsoft Office, best of breed imaging solutions, VPN, and other related technologies. Strong knowledge of leading cloud enterprise applications such as: O365, G Suite, Slack, Zoom, etc. Proven people leadership skills with a track record of building and retaining global high performing teams. Knowledge of A/V trends and current-day collaboration solutions. Previous experience in a SOX, SOC II, PCI and/or ISO27001 compliant environments is a plus. Experience designing and implementing processes to improve user and system support. Familiarity with IT-related security trends, solutions and topics. Excellent written and verbal communication skills. Proven experience in successfully managing IT projects and processes. PI117013890

Location : US-CA-Redwood City # of Openings : 2 Category : Kitchen Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Prepare food of consistent quality and assist in kitchen functions. Responsibilities Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117012913

Location : US-CA-Redwood City # of Openings : 2 Category : Kitchen Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Prepare food of consistent quality and assist in kitchen functions. Responsibilities Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117012914

Location : US-CA-Redwood City # of Openings : 1 Category : Front Desk Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences. Responsibilities Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school diploma or equivalent required, and college degree preferred. Hotel experience preferred. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to stand and move throughout front office and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117012915

Location : US-CA-Redwood City # of Openings : 2 Category : Housekeeping Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Responsibilities Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants. Empty room attendant carts of soiled linen and trash. Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors. Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers. Flip mattresses and move furniture as assigned by supervisor. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations. Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations. Ability to comprehend and follow instructions from supervisor. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117012916

Location : US-CA-Redwood City # of Openings : 5 Category : Housekeeping Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. Responsibilities Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout entire room and empty trash. Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation. Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117012917

Location : US-CA-Redwood City # of Openings : 1 Category : Housekeeping Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Attend to the cleaning process of hotel linens to ensure guests and associates experience a clean hotel. Responsibilities Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. Set the proper drying and cooling times for different types of linen. Clean up machines and surrounding areas. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Working knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen. Ability to prioritize and organize work. Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time with or without reasonable accommodation. Requires lifting bundles of linen weighing up to 75 lbs. Ability to push and/or pull wheeled carts weighing up to 100 pounds with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI117012918