41 jobs found in redwood city

Research Scientist III US-CA-Redwood City Job ID: 2019-4997 Type: Full Time # of Openings: 1 Category: Research & Development IDT - Redwood City Overview The Research Scientist III, independently conducts bench scientific experimentation that advances the basic science of nucleic acids and nucleic acid biochemistry and assists with development and characterization of new IDT genomics products in NGS. This position is a key supportive role in R&D projects and will support cross-team collaboration activities as well.

Imperva, Inc. Imperva is seeking a Business Analyst, as part of the Customer Success Operations Team, to engage with the executives, key stakeholders, and functional units throughout the company leveraging data to drive better business decisions and deliver critical insights to the organization. Status The Role: Senior Business Analyst - location can be either in Redwood Shores, CA or Plano, TX Imperva is seeking a Business Analyst, as part of the Customer Success Operations Team, to engage with the executives, key stakeholders, and functional units throughout the company leveraging data to drive better business decisions and deliver critical insights to the organization. Cyber Security is a big deal. It's in the news, growing rapidly, a critical tool for every company, and our specialty. Imperva is a cybersecurity leader that delivers best-in-class solutions to protect data and applications on-premises, in the cloud, and across hybrid environments. Our customers include leading enterprises, government organizations, small businesses, and service providers. Description: The Role: Senior Business Analyst - location can be either in Redwood Shores, CA or Plano, TX Imperva is seeking a Business Analyst, as part of the Customer Success Operations Team, to engage with the executives, key stakeholders, and functional units throughout the company leveraging data to drive better business decisions and deliver critical insights to the organization. We're looking for an individual with excellent problem solving and communication skills who also demonstrates an understanding of driving outcomes in a modern data-driven organization. Our Business Analyst will be responsible for the collection, analysis, and reporting of Customer Success related data in an on-going effort to increase and track the overall Customer Success performance. Development and tracking of key performance indicators will be critical to enhance the understanding of the business and to improve decision-making. Our ideal candidate will be skilled at and genuinely passionate about analyzing support metrics, bookings, and financial data, and customer success data with a deep hunger to understand the underlying drivers of the business, and isn't satisfied until a project is seen through to meaningful impact. If you love working with data and won't stop until you've moved the needle, we want to talk to you! Experience: •A minimum of 4 years (in excess of degree requirement) of progressively responsible Sales or Financial analyst experience in a technology environment. •In-depth business acumen with a holistic understanding of Customer Success processes and Sales technology, and a passion for helping people achieve their goals. •Experience analyzing financial data, sales data, and other customer action related data determining and addressing problem areas, formulating relevant solutions, and presenting the solution effectively. •In-depth experience with producing forecasts and working knowledge of techniques for predictive modeling. •Bachelor's degree from a four-year college or university. Skills: •Expert analytical and problem-solving skills, including the ability to define the problem, collect the data, establish the facts, and develop a valid conclusion. •Outstanding oral and written communications skills, as well as excellent presentation and PowerPoint skills. •Adaptability and willingness to learn in a constantly changing environment. •Strong interpersonal skills with the ability to work independently and collaborate within a team environment (with a variety of organizations, management levels, cultures, and personalities) •Ability to handle multiple tasks, manage conflicting priorities, and complete assignments under aggressive time constraints. •Fluent in written and verbal English. •Expert knowledge of Salesforce.com and Excel (Pivots, VLOOKUPs, Macros). •Strong knowledge of reporting tools like Tableau, Clari, Qlikview, etc. Responsibilities: •Provides dependable advice and consultation to Customer Success Ops and Customer Success leadership, leveraging performance data •Ensures impact-level measurement and executive reporting on Customer Success contribution to the business •Gathers and disseminates internal and external customer data analysis best practices •Lead effort to analyze customer action trends, present results, and insights to Customer Success Leaders, Executives, and other Functional teams. •Drive cross-functional collaboration to develop a deeper understanding of business needs as well as secure various points of view and alignment. •Lead analysis of customer health score, pipeline and performance records, retention and renewals and interprets results of overall Customer Success org to provide recommendations •Perform complex analysis such as regression, forecasting, and probability modeling •Collect, analyze, evaluate, and report analysis to increase retention, upsell, cross-sell product adoption and overall customer health score. •Support efforts with Customer Success Leaders to generate standard reports for weekly forecasting, Quarterly Business Review, and team/individual performance reviews •Build a strategy for development and maintenance of reports, dashboards and performance metrics that support critical business decisions. Check out all of our career opportunities at www.imperva.com/Company/Careers Our Company Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: www.imperva.com , our blog , on Twitter . Rewards Imperva offers a competitive compensation package that includes base salary, medical, flexible time off, and more. It's an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers Legal Notice Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. #LI-NP1 PI113806101

Imperva, Inc. Imperva, the leader in Data Security, is looking for a Product Support Engineer to join the Global Customer and Product Support Team, to be located in RWS. This is a key role at Imperva and as a Product Support Engineer, for our diverse and industry leading customers, you will be part of the Global Support Team working alongside our exceptional team of professionals in Product Support, Engineering, QA and Sales Security Engineering (SE). Status Cyber Security is a big deal. It's in the news, growing rapidly, a critical tool for every company, and our specialty. Imperva is a leading provider of data and application security solutions that protect business-critical information in the cloud and on-premise. Our customers include leading enterprises, government organizations, SMBs and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed. Why Imperva? We have experienced the following growth and achievements Grew revenue 22% to $322 million in 2017 Selling to over 5900 customers worldwide 500 partners in 100+ countries worldwide Imperva's Web Application Firewall has been in the Leader's Quadrant of the Gartner Magic Quadrant for 4 straight years Imperva Incapsula is a leader in the Forrester Wave for DDoS Services with the highest score in the "current offering" category The Opportunity Imperva, the leader in Data Security, is looking for a Product Support Engineer to join the Global Customer and Product Support Team, to be located at our Redwood Shores, CA office. This is a key role at Imperva and as a Product Support Engineer, for our diverse and industry leading customers, you will be part of the Global Support Team working alongside our exceptional team of professionals in Product Support, Engineering, QA and Sales Security Engineering (SE). Also working with Partners, you will be responsible for incoming Level-2 and 3 support calls from our customers in the US and resolving the technical issues from beginning through completion---total account management. We are looking for people who want to grow in their career, as Imperva develops and grows many of its leaders and management from within. Responsibilities: Handling level 2-3 support cases, working directly with Imperva customers, partners and Sales Engineers. Escalating customer's technical product issues to the Imperva Engineering department and working with them to achieve a resolution. Analyzing Support case trends and customer requirements while working with the Product Teams to help enhance the product. Assessing the customer's technical environment and requirements while managing expectations and following through on solutions or consulting on deployments. Mentor Level 1 Engineers; consult on their cases and assist with escalation issues. Be proactive with all the latest technologies concerning Imperva's products and the underlying technologies and disseminate this knowledge to the other engineers. Contribute to the Imperva knowledge base, writing guides, technical how-to articles, etc. Required Skills: Minimum 3 years of high-level Technical Support experience with an additional 2 years of experience working with Security or Network related products. Excellent Customer Support skills coupled with a BSCS Degree or equivalent experience. Solid experience working with Internet Security and Networking Technologies such as TCP/IP, HTTP, Load balancers, Proxies and Firewalls and experience with Relational Databases ( MsSQL, Oracle, MySQL, DB2). Prior experience with Linux and other Unix operating systems. Highly motivated with the ability to work independently and in a team environment. Well-organized with the ability to multi-task and prioritize with minimal supervision. Excellent problem solving skills with a strong sense of customer commitment. Excellent communication (written and verbal) and interpersonal skills. Ability to understand and communicate concepts quickly, succinctly and accurately. Demonstrated aptitude for mastering new software applications. Desired Skills: Experience with a cloud based solution, preferably in the Application security sector Experience with implementing and support of AWS and/or an Azure environment Strong English communications skills - written and verbal Knowledge of a scripting language such as Perl, Python, Shell Experience in Software Development or QA of Network/Security/Database products Our Company Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: , our blog , on Twitter . Legal Notice Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. *LI-CB1 PI113806123

Imperva, Inc. Imperva, the leader in Data Security, is looking for a Product Support Engineer to join the Global Customer and Product Support Team, to be located in RWS. This is a key role at Imperva and as a Product Support Engineer, for our diverse and industry leading customers, you will be part of the Global Support Team working alongside our exceptional team of professionals in Product Support, Engineering, QA and Sales Security Engineering (SE) Status Cyber Security is a big deal. It's in the news, growing rapidly, a critical tool for every company, and our specialty. Imperva is a leading provider of data and application security solutions that protect business-critical information in the cloud and on-premise. Our customers include leading enterprises, government organizations, SMBs and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed. Why Imperva? We have experienced the following growth and achievements Grew revenue 22% to $322 million in 2017 Selling to over 5900 customers worldwide 500 partners in 100+ countries worldwide Imperva's Web Application Firewall has been in the Leader's Quadrant of the Gartner Magic Quadrant for 4 straight years Imperva Incapsula is a leader in the Forrester Wave for DDoS Services with the highest score in the "current offering" category The Opportunity Imperva, the leader in Data Security, is looking for a Product Support Engineer to join the Global Customer and Product Support Team, to be located at our Redwood Shores, CA office. This is a key role at Imperva and as a Product Support Engineer, for our diverse and industry leading customers, you will be part of the Global Support Team working alongside our exceptional team of professionals in Product Support, Engineering, QA and Sales Security Engineering (SE). Also working with Partners, you will be responsible for incoming Level-2 and 3 support calls from our customers in the US and resolving the technical issues from beginning through completion---total account management. We are looking for people who want to grow in their career, as Imperva develops and grows many of its leaders and management from within. Responsibilities: Handling level 2-3 support cases, working directly with Imperva customers, partners and Sales Engineers. Escalating customer's technical product issues to the Imperva Engineering department and working with them to achieve a resolution. Analyzing Support case trends and customer requirements while working with the Product Teams to help enhance the product. Assessing the customer's technical environment and requirements while managing expectations and following through on solutions or consulting on deployments. Mentor Level 1 Engineers; consult on their cases and assist with escalation issues. Be proactive with all the latest technologies concerning Imperva's products and the underlying technologies and disseminate this knowledge to the other engineers. Contribute to the Imperva knowledge base, writing guides, technical how-to articles, etc. Required Skills: Minimum 3 years of high-level Technical Support experience with an additional 2 years of experience working with Security or Network related products. Excellent Customer Support skills coupled with a BSCS Degree or equivalent experience. Solid experience working with Internet Security and Networking Technologies such as TCP/IP, HTTP, Load balancers, Proxies and Firewalls and experience with Relational Databases ( MsSQL, Oracle, MySQL, DB2). Prior experience with Linux and other Unix operating systems. Highly motivated with the ability to work independently and in a team environment. Well-organized with the ability to multi-task and prioritize with minimal supervision. Excellent problem solving skills with a strong sense of customer commitment. Excellent communication (written and verbal) and interpersonal skills. Ability to understand and communicate concepts quickly, succinctly and accurately. Demonstrated aptitude for mastering new software applications. Desired Skills: Experience with a cloud based solution, preferably in the Application security sector Experience with implementing and support of AWS and/or an Azure environment Strong English communications skills - written and verbal Knowledge of a scripting language such as Perl, Python, Shell Experience in Software Development or QA of Network/Security/Database products Our Company Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: , our blog , on Twitter . Legal Notice Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. PI113806141

Imperva, Inc. As a Tier 1 Support Engineer for our End User Customers, you will play an integral part of building our Imperva Global Support Team, working alongside our exceptional team of professionals in Product Support, Engineering, QA ,and Sales Security Engineering (SE). The successful applicant will gain a deep understanding of the Imperva product line technology, while diagnosing and solving complex technical issues, and creating a viable and timely solution to customers. Status IT Security is a big deal . It's in the news, growing rapidly, a critical tool for every company, and our specialty . Now is the time to be part of an organization that is changing the game. We are the ONLY company in the Leader's Quadrant of the Gartner Magic Quadrant for Web Application Firewalls. And for 3 straight years ! We're also a leader in the Forrester Wave for DDoS Services Providers with the highest score in the "current offering" category. If a public company (NYSE) growing at over 40% year-over-year is of interest to you, then you should know we are hiring! Hiring to handle our growth! Thousands of the world's leading businesses, government organizations, and service providers rely on Imperva solutions to discover assets and risks, protect information wherever it lives - in the cloud and on-premises - and comply with regulations. The Opportunity As a Tier 1 Support Engineer for our End User Customers, you will play an integral part of building our Imperva Global Support Team, working alongside our exceptional team of professionals in Product Support, Engineering, QA ,and Sales Security Engineering (SE). The successful applicant will gain a deep understanding of the Imperva product line technology, while diagnosing and solving complex technical issues, and creating a viable and timely solution to customers. Responsibilities: Become a focal point for Tier 1 technical issues for our clients and make sound decisions quickly. Have a strong customer focus a must, paired with demonstrable Troubleshooting and Networking competency Understanding and documenting the customer's requirements, managing expectations, and providing excellent customer service. Analyzing customer feature requests and forwarding them for higher level escalations. Qualifications: 1-3 years of experience in Technical Support OR Networking OR QA of Network/Security products Prior experience with web servers (Nginx, IIS and more) B.S. in Engineering/Computer Science or equivalent experience in a technical field an advantage Knowledge of Networking Protocols (TCP/IP, HTTP, DNS, SSL) Prior experience with Linux and other Unix operating systems Skills with routing protocols (BGP, OSPF) an advantage Proven problem solving skills with a strong sense of customer commitment Excellent communication (written and verbal) and interpersonal skills Prior scripting experience (Python, Perl, Shell) an advantage Our Company Imperva® (NYSE: IMPV), is a leading provider of cyber security solutions that protect business-critical data and applications. The company's SecureSphere™, Incapsula™ and Skyfence™ product lines enable organizations to discover assets and vulnerabilities, protect information wherever it lives - on-premises and in the cloud - and comply with regulations. The Imperva Application Defense Center, a research team comprised of some of the world's leading experts in data and application security, continually enhance Imperva products with up-to-the minute threat intelligence, and publish reports that provide insight and guidance on the latest threats and how to mitigate them. Rewards Imperva offers a competitive compensation package that includes base salary, medical, employee stock purchase (ESP) programs, flexible time off and more. It's an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers Legal Notice Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. *LI-CB1 PI113806159

Imperva, Inc. Status Sales Engineering Director - US West Cyber Security is a big deal. It's in the news, growing rapidly, a critical tool for every company, and our specialty. Imperva is a leading provider of data and application security solutions that protect business-critical information in the cloud and on-premise. Our customers include leading enterprises, government organizations, SMBs and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed. Why Imperva? We have experienced the following growth and achievements Generating $321 million in 2017 We have over 5,900 customers 500 partners in 100+ countries worldwide Imperva's Web Application Firewall has been in the Leader's Quadrant of the Gartner Magic Quadrant for 4 straight years Imperva Incapsula is a leader in the Forrester Wave for DDoS Services with the highest score in the "current offering" category The Opportunity: Imperva is looking to add a high energy and customer centric Sales Engineering Director to the Global Sales Team. Imperva, pioneering the third pillar of enterprise security, fills the gaps in endpoint and network security by directly protecting high-value applications and data assets in physical and virtual data centers. With an integrated security platform built specifically for modern threats, Imperva data center security provides the visibility and control needed to neutralize attack, theft, and fraud from inside and outside; to mitigate risk; and to streamline compliance. In this dynamic role, we are looking for an experienced Sales Engineering (SE) Director who has provided technical sales expertise to key F100 accounts, has managed Sales Engineering Teams, and is looking to join a company to make a difference. SE Directors work as part of the Global Sales Team and oversee sales support of Imperva's SecureSphere Web Application and Data Security/Compliance products to existing and prospective accounts. The SE Director is an integral part of the sales organization, is responsible for the development of the regional SE Managers and SEs and assists the sales team with pre-sales technical knowledge and presentations. He/she works closely with sales managers, prospects, and partners as a subject-matter expert to improve the Sales Engineering processes to meet and exceed customer requirements. Additional Responsibilities: Direct the Sales Engineering efforts, leading technical resources to assist the Sales team in winning new customers and maximizing revenue. Manage the APJ Sales Engineering team. Set objectives, measure performance, and reward productivity in the Sales Engineering team. Work with current and new sales/systems engineers/SE Managers to help coach, mentor, and improve so they may accurately represent Imperva products in pre-sales activities to prospective customers. Manage Sales Engineering employee issues such as interviewing, hiring, training, professional development, terminations etc. Participate in sales conference calls and prospect visits, providing product demonstrations in person and via WebEx, and working with prospects at both a technical and business level to show how Imperva's solutions can provide value to them. Participate as a technical resource at trade shows and conferences, when needed. Work with the sales team to strategize on sales approaches to develop business. Ensure successful on-site product evaluations and post-sale installations when necessary. Assign quarterly and annual objectives. Manage projects and customer engagements to optimize success. Qualifications: BS degree in Computer Science or related field - REQUIRED 3+ years SE management or regional director experience 8+ years of experience in network security, development, pre-sales engineering, or real world use of database and/or web application solutions; preferably with 5+ of these as a sales engineer and experience working in a start-up and vendor environment Possess a solid understanding of web applications, database, security, and auditing environments Knowledge in databases (Oracle, MS SQL, Sybase, DB2) Knowledge in application development (ASP, .NET, PHP, JSP) Experience with Linux Deep knowledge of TCP/IP, HTTP, Load balancers, proxies and firewalls Compliance standards knowledge (PCI, SOX, HIPAA) - an advantage Able to effectively present technical material to small and large groups Experience with Network or Application Firewalls and/or IDS/IPS - an advantage Excellent time management, multi-tasking, and prioritization skills. Excellent written, oral communication and strong interpersonal, organizational and presentation skills Ability to travel throughout the Asia region frequently and abroad bi-annually. Our Company: Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: www.imperva.com , our blog , on Twitter . Rewards: Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It's an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers Legal Notice: Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. #LI-MS1 PI113806211

Imperva, Inc. The BI Engineer is responsible for designing and implementing the conceptual, logical and physical data models to support the enterprise information strategies of the finance organization, accountable for the organizations's Business Intelligence technology and systems, the business intelligence agenda,and Imperva's self-service analytics approach. Status Cyber Security is a big deal. It's in the news, growing rapidly, a critical tool for every company, and our specialty. Imperva is a leading provider of data and application security solutions that protect business-critical information in the cloud and on-premise. Our customers include leading enterprises, government organizations, SMBs and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed. Why Imperva? We have experienced the following growth and achievements Selling to over 5900 customers worldwide 500 partners in 100+ countries worldwide Imperva's Web Application Firewall has been in the Leader's Quadrant of the Gartner Magic Quadrant for 4 straight years Imperva Incapsula is a leader in the Forrester Wave for DDoS Services with the highest score in the "current offering" category Responsibilities Responsible for architecting and implementing the conceptual, logical and physical data models to support the enterprise information strategies of the finance organization, the business intelligence agenda as well as our self-service analytics approach. Accountable for Business Intelligence technology and system roadmap. Responsible for the integrity and quality of data and information stored and flowing between business applications, the enterprise data warehouse, data marts and business intelligence applications. Responsible for contributing to and strategically managing the roadmaps for Business Intelligence and data transformation solutions for the team. Responsible to ensure that the business intelligence team and technology team is managing and maintaining the data catalog, definitions, standards, governance and regulations surrounding data in the environment. Work with business functions to gather and translate business requirements into data and information requirements for custom development efforts and business intelligence efforts. Work to design and implement efficient and accurate Extract, Transform, Load (ETL) activities. Decompose, prioritize and provide workable solutions to solve complex business problems using data and analytics Partner with other team members as well as cross-functional partners to support business processes and system solutions Responsible for supervising consultants, mentoring technical staff, as well as contributing to project work. Hands on experience in analytics modelling. Basic Qualifications BS/BA in Computer Science, Business, Math or a related field. 8+ years of professional data/platform/technical architecture experience 5+ years of experience with Data Warehouse and visualization technologies. Strong experience with SQL and relational databases Excellent troubleshooting and problem-solving skills Experience with Data Integration Technologies (Talend ) is a plus Experience with Snowflake, Redshift databases is a plus PI113806233

Imperva, Inc. Status The opportunity: Senior Sales Operations Analyst - Imperva Cyber Security is a big deal. It's in the news, growing rapidly, a critical tool for every company, and our specialty. Imperva is a cybersecurity leader that delivers best-in-class solutions to protect data and applications on-premises, in the cloud, and across hybrid environments. Our customers include leading enterprises, government organizations, small businesses, and service providers. Senior Sales Operations Analyst This position is responsible for producing the Imperva Sales forecast on a weekly basis and prepare monthly reporting package for the Board of Directors. Under the direction of the Vice President Sales Operations this person will be accountable for forecast accuracy. The ideal individual will perform historical analyses, undertake scenario planning and engage in regular discussion with sales leaders. Key Responsibilities Manage global sales forecast & reporting, driving forecast accuracy on a region, product and go-to-market basis Collaborate with SVP of Worldwide Sales on forecast scenarios Present forecast to C-level executives in dialog on methodologies, risks and opportunities Produce weekly internal reporting packages on behalf of Sales to aid in strategic decision making Analyze and report on key opportunities and pipeline trends that influence the forecast Produce monthly Board of Directors reporting packages on behalf of Sales Participate and actively engage in strategic initiatives which require analytic support Essential Qualifications Bachelor's degree 5+ years Sales Operations or Finance experience related to forecasting Advanced proficiency in Excel Strong communication and interpersonal skills Strong problem solving, analytical and quantitative skills Experience working with Salesforce.com reporting Our Company: Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: www.imperva.com , our blog , on Twitter . Rewards: Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It's an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers Legal Notice: Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. #LI-NP1 PI113806275

Nevro ID 2019-2721 Job Locations US-CA-Redwood City Job Post Information* : Posted Date 13 hours ago Category Quality More information about this job: About Nevro Nevro (NYSE: NVRO) is a public multinational medical technology company headquartered in Redwood City, California. We have developed HF10™ therapy, an innovative, evidence-based neuromodulation platform. We started with a simple mission to help more patients suffering from chronic pain. At each stage of development, our research was subject to the highest levels of scientific rigor, resulting in a new therapy that has impacted the lives of over 45,000 patients around the world. The Nevro® Senza® SCS System received CE mark in 2010, TGA approval in 2011, FDA approval in 2015, and is commercially available in Europe, Australia, and the United States. Job Summary & Responsibilities Responsible for contributing, supporting and maintaining the Quality System within the requirements of FDA's Quality System Regulations (QSR) and ISO 13485 (ISO). This position is also responsible for providing QA support, where needed, in Document Control, QA Operations and Quality Systems: Responsible for maintaining compliance on Internal Quality System documents with FDA, EU and other national and international regulations and standards. Responsible for ensuring departmental SOP & WI reviews are performed per requirements. Interface with cross functional team to ensure internal and external compliance requirements are followed and implemented per requirements. Project lead on various functional and cross functional projects representing Quality. Responsible for the maintenance of QSR, GLP, GMP and FDA compliance standards and keeps up to date on current regulations and industry standards. Responsible for Internal Audits. Performs follow up to ensure audit action items are closed. Apply proactive, systematic problem-solving methodologies in identifying, prioritizing, communication and resolving quality system issues. Responsible to ensure timely release of products by reviewing and approving Lot History Records (LHRs) per internal requirements Responsible for managing the backroom during internal and external audits. Ensure that the documents released in QMS are presentable during the audit. Support with External Audits activities when required and as directed. Performs follow up to ensure audit action items are closed. Initiate and review CAPAs when required and as directed. Perform trending analysis (Quality Metrics) on a routine basis by Identifying, generating and publishing metrics and reports related to the Quality System performance As appropriate, analyze trends and drive continuous process improvements. Perform other duties as assigned. Role Requirements Bachelor's degree in science or engineering and a minimum of 6+ years experience in an FDA regulated medical device environment, or equivalent combination of studies and relevant work experience. Skills and Knowledge Direct experience maintaining procedures as they relate to the FDA Quality System regulations and EU regulations (ISO13485 preferred. Experience with 21 CFR Part 11 and Computer/Quality System Software management methods preferred. Strong technical capability, verbal and written communication skills, effective interpersonal skills and be able to work independently. Knowledge of documentation systems, specifically new product development (protocols, reports, software, validation data, Design History Files), quality system (procedures, forms, quality records), and manufacturing (Bill of Material, routers, procedures, Device History Records, Device Master Records) documentation. Experience with electronic documentation systems such as Arena, EtQ, preferred. Ability to multitask, prioritize and meet deadlines. Must be organized, detail-oriented and adaptable Proficiency in Microsoft Office, Access, Excel, Project, as well as exposure to technical document source applications such as Adobe Acrobat, SolidWorks, and Illustrator is recommended. Ability to communicate well with all levels of staff and present data to Management when needed. . Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws. Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, disability, age or other characteristics protected by laws. PI113778969

Nevro ID 2019-2725 Job Locations US-CA-Redwood City Job Post Information* : Posted Date 7 hours ago Category Operations More information about this job: About Nevro Nevro (NYSE: NVRO) is a public multinational medical technology company headquartered in Redwood City, California. We have developed HF10™ therapy, an innovative, evidence-based neuromodulation platform. We started with a simple mission to help more patients suffering from chronic pain. At each stage of development, our research was subject to the highest levels of scientific rigor, resulting in a new therapy that has impacted the lives of over 45,000 patients around the world. The Nevro® Senza® SCS System received CE mark in 2010, TGA approval in 2011, FDA approval in 2015, and is commercially available in Europe, Australia, and the United States. Job Summary & Responsibilities Nevro is seeking a Manufacturing Engineer that will play a key role in ensuring manufacturability and testability of product designs and ensure supply chain, manufacturing processes, tools and equipment are in place and capable of delivering Class III implantable Neuromodulation system for pain management. This position reports to the Senior Operations Engineering Manager. Participate in Operations key initiatives (i.e. second sourcing, cost reductions) and/or NPI/design transfer of Class III implantable Neuromodulation system components to Contract Manufacturers. Maintain BOM (Bill of Materials), MP (manufacturing procedure) thru the change order process. Work with High Volume Contract Manufacturers to resolve existing production/quality/yield issues. Author validation documentation (IQ/OQ/PQ/PPQ) to support the release of production equipment and tooling. Design tools and tooling to optimize the manufacturing lines. Working in accordance with Quality System procedures and actively enforces its objectives. Requires the ability to travel approximately 10% of the time throughout the United States. Other duties as assigned. Role Requirements S. Mechanical/Electrical Engineering. A minimum of 0-3 years of experience within the Medical Device industry. Equivalent years of experience may be substituted for the degree requirement. Skills and Knowledge Strong interpersonal and technical writing skills. Electro-mechanical design/manufacturing and analysis skills. Experience with Solidworks a plus. Good analytical and problem-solving skills. LI-TS1 . Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws. Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, disability, age or other characteristics protected by laws. PI113778934

Imperva, Inc. Status Marketing Operations Manager - Redwood City Cyber Security is a big deal. Every day, you read about companies being hacked and how your data and personal information is at risk. At Imperva, we lead the world's fight to keep data and applications safe from cybercriminals. We are a cybersecurity leader that delivers best-in-class solutions to protect data and applications on-premises, in the cloud, and across hybrid environments. Our customers include leading enterprises, government organizations and service providers. The Opportunity Imperva is seeking a skilled Marketing Operations Manager. This person is responsible for the efficiency of marketing systems and processes, operational support of demand programs, and campaign production. This candidate will collaborate with demand generation, events team, SDRs, sales operations and others to drive growth and operational excellence. Responsibilities Manage technical aspects of and roadmap for key components of the marketing automation platform and solutions Establish, maintain, and improve upon Marketing policies and processes that ensure best practices are leveraged. Manage projects and programs to drive operational excellence and business growth. Monitor and maintain data quality within the marketing database Drive successful implementation of new tools and solutions into the Marketing stack Ability to manage multiple projects at the same time in a fast-paced environment Monitor, analyze and report on the performance of programs Understanding of sales and marketing processes and best practices, including lead gen, lead nurture, and ABM Educate demand creation team on how to best leverage current functionality. Collaborate with stakeholders to understand desired capabilities and determine feasibility. Monitor and consistently improve lead scoring and lead flow. Participate in end-to-end management to operationalize lead lifecycle campaigns including target identification, building, testing, and post-campaign reporting. Qualifications Deep experience, 7+ years, in marketing operations and marketing automation platforms or a closely-related role in marketing or sales Expert level in Marketo (certification highly desired), as well as Salesforce. Familiarity with Bizible, LeanData, Demandbase, Integrate, DiscoverOrg and Tableau desired Strong project planning and execution skills; able to prioritize and manage time effectively - manage multiple priorities, projects and resources Detail oriented and analytical with the ability to quickly identify issues and drive resolution Must possess outstanding attention to detail, sense of ownership, strong organization and a passion for data/analysis Analytical and able to leverage data to identify trends and drive improvement Excellent verbal and written communications, sense of urgency and results-oriented Experience working with and effectively influencing senior management; able to build highly effective working relationships with sales, marketing and IT Must be strategically analytical and operations focused while also providing strong oversight of tactical responsibilities and able to build plans to execute Bachelor's Degree in Marketing, Business Administration, Finance, Analytics or Engineering SaaS experience desirable Our Company Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: www.imperva.com , our blog , on Twitter . Rewards Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It's an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers Legal Notice : Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. *LI-MM1 PI113741339

Location : US-CA-Redwood City # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the General Manager of Restuarants. Direct the day to day operations of the bar operations. Assist with the management, direction and organization of banquet activities in order to ensure a successful function and repeat business. Responsibilities Investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions based on established policy and procedures. Manage the day to day operations of the restaurant and room service for breakfast, lunch and dinner periods as directed by the Outlets Manager. Direct the day to day operations of the bar operations. Recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. Retain and motivate employees within the various outlets. Assist with the implementation of company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service. Supervise the set up of function rooms to include placement of linens, silver, china, and glassware. Visually inspect function rooms and equipment prior to functions for cleanliness, proper inventory, and set up. Supervise clean-up of function room and proper breakdown and storage of equipment. Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, convention services, and engineering staff, as well as the guest host to ensure timely execution of events, quality service, and adherence to all applicable federal, state, local safety and health regulations and corporate standards. Enter billing information into point of sale/automated sales system in order to generate a final guest check. Post all banquet checks at end of day and turn in to Night Audit. Assist Assistant Director of Food and Beverage with processing payroll for each event which includes calculating number of hours worked and gratuity distribution. Check staff attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications More than two years of post high school education. Two years of full employment in a related position with this company or other organization(s). Hotel experience preferred. Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision/ management communication skills are required. Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113701274

Location : US-CA-Redwood City # of Openings : 2 Category : Housekeeping Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors. Responsibilities Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants. Empty room attendant carts of soiled linen and trash. Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors. Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers. Flip mattresses and move furniture as assigned by supervisor. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations. Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations. Ability to comprehend and follow instructions from supervisor. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113641455

Imperva, Inc. Imperva is looking for a Renewal Sales Representative to join our Customer Success team in Singapore. The World is transforming into the "subscription economy" and Imperva is on the forefront of that revolution. Achieving strong renewal rates and generating recurring revenue are essential in today's fast paced software world where customers can walk away as easily as they can renew their subscription. Status Renewal Sales Representative - US Cyber Security is a big deal. It's in the news, growing rapidly, a critical tool for every company, and our specialty. Imperva is a leading provider of data and application security solutions that protect business-critical information in the cloud and on-premise. Our customers include leading enterprises, government organizations, SMBs and service providers who rely on Imperva Incapsula to securely deliver their websites and applications at lightning speed. Why Imperva? We have experienced the following growth and achievements Generating $321 million in 2017 We have over 5,900 customers 500 partners in 100+ countries worldwide Imperva's Web Application Firewall has been in the Leader's Quadrant of the Gartner Magic Quadrant for 4 straight years Imperva Incapsula is a leader in the Forrester Wave for DDoS Services with the highest score in the "current offering" category The Opportunity: Imperva is looking for a Renewal Sales Representative to join our Customer Success team in Redwood Shores, CA. The World is transforming into the "subscription economy" and Imperva is on the forefront of that revolution. Achieving strong renewal rates and generating recurring revenue are essential in today's fast paced software world where customers can walk away as easily as they can renew their subscription. Imperva's customer base ranges from large Fortune 500 companies to SMB's. The product line itself offers cutting edge cloud base Application Security solutions as well as legacy "on-premise" solutions. Imperva has customers around the world and a very strong presence in the Asia Pacific area including India, China, New Zealand, Japan, Australia and many other countries. The product is sold through a vast network of partners and distributors. In summary, the person who takes this job will be challenged in almost every conceivable way. One meeting might involve a multimillion-dollar product expansion in a huge International Bank, and the next meeting might involve converting an existing customer to the new Cloud based product line. Another meeting might involve a partner in Vietnam who supports a small business who needs help. This position truly requires a special type of person who exhibits versatility on steroids. Primary Responsibilities Drive subscription revenue throughout the territory Create accurate forecasts and participate in pipeline reviews Manage the transaction process from quote through PO Interface with partners and distributors Work seamlessly with Account Executives to ensure renewal and expansion sales are maximized Actively participate in company-wide efforts to improve customer satisfaction as measured by NPS Develop and maintain close long-term customer relationships Provide clear and constructive product feedback to Product Management based on customer requirements Qualifications Enthusiastic, Positive Demeanor and Professional Customer Service skills Strong desire to learn sales processes including quoting, forecasting and closing Excellent communication skills Familiarity with the buying cycle of software products Knowledge of Application Security is a huge plus Strong commitment to reaching your goals consistently Must Play to Win College degree Our Company: Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: www.imperva.com , our blog , on Twitter . Rewards: Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It's an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers Legal Notice: Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. *LI-MS1 PI113620845

Imperva, Inc. We are looking to hire a Presentation Designer to join our amazing team of global Imperva employees to build a world-class Communications function on top of a very strong foundation. We are looking for someone with experience in working with the CEO, and executive leadership team. This individual will support the CEO, Chief of Staff, and Communications leader, and will report into the Director of Communications. Status Multi-media Designer - HR/Communications Redwood Shores, CA Cyber Security is a big deal. Every day you read about companies being hacked and how your data and personal information is at risk. At Imperva, we lead the world's fight to keep data and applications safe from cyber criminals. Our vision is to deliver best-in-class solutions to protect data and applications on-premises, in the cloud, and across hybrid environments. In fact, we've been recognized by one of the premier cybersecurity analysts as a leader in WAF, DDOS, RASP and Bot Management. Our customers are leaders in their market, too. Think large financial institutions, well-known retail/e-tail stores and government agencies around the world. We like to say that we "protect the pulse of their business." Inside Imperva we pride ourselves on a culture that allows people to do the best work of their lives. We live by the Imperva Credo, which defines our strategy, outcomes, values and leadership traits for all of our global employees. It guides us in all our decisions, gives us a north star and unites us across the globe. What we do matters. Interested? We are searching for a multimedia designer to join the Internal Communications team at Imperva in Redwood Shores, CA. In this highly visible role, you will be responsible for the creation and delivery of assets that range from presentations for our CEO and other senior leaders to videos, photos and other employer branding digital/print deliverables. You will also be on point for design support of events, conferences and offsite meetings. Responsibilities: Work closely with members of the Communications and Marketing teams, as well as others across the company to produce work that amplifies Imperva's recently refreshed brand Create/refine all CEO presentations and slides used for communication-wide events Develop, produce and edit all company videos (quarterly highlights, year-in-review, employee profiles and interviews) Shoot professional photos of people and events; guide/encourage others across the org to share photos. Maintain photo repository for the company Create and maintain content/visuals on company monitors Provide graphics support for blogs, website and other deliverables as needed Requirements: Bachelor's degree in the field of design (digital or graphic) or art school. Three years minimum experience, preferably in a corporate setting Advanced knowledge of Adobe Creative Suite: Premiere Pro, After Effects, Photoshop, Illustrator, Indesign Ability to shoot and edit high quality photos and videos Decent knowledge of a web content management system, such as SharePoint Must have the ability to take a project from concept to live/finished project through an iterative creative and technical process in a collaborative team environment. Attention to detail and respect for deadlines. Ability to think proactively, identify problems and solutions, and exhibit a high level of self-initiative All applicants MUST supply online work samples or a current portfolio with your resume submission. Able to work in a small team that is highly collaborative and loves to have fun! Our Company: Imperva is an analyst-recognized, cybersecurity leader-championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva-Protect the pulse of your business. Learn more: www.imperva.com , our blog , on Twitter . Rewards: Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more. It's an exciting time to work in the security space. Check out our products and services at www.imperva.com and career opportunities at www.imperva.com/careers Legal Notice: Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. #LI-NP1 PI113620879

Location : US-CA-Redwood City # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience. Responsibilities Check server and house person Banquet Event Orders (BEO) to ensure that all information is accurate. Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean. Make contact with group representatives. Explain how to make contact if needed throughout function. Communicate all BEO changes to catering office and affected departments. Coordinate with banquet staff set-ups, changes and time schedules for all functions. Operate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Recap all banquet checks at end of each day and turn in to Night Audit. Know the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Superior communication skills to provide information and associated services to hotel management and guests. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Ability to work effectively under time constraints and deadlines. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113615608

Location : US-CA-Redwood City # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Serve guests in a hospitable manner to ensure positive guest experience. Responsibilities Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Prepare station for readiness prior to opening and closing of each shift. Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts. Perform all side work duties according to side work schedules. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Ability to establish and maintain effective working relationships with associates, customers and patrons. Ability to use point of service computer. Full knowledge of state liquor laws. Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113598563

Location : US-CA-Redwood City # of Openings : 1 Category : Food and Beverage Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Serve guests in hospitable manner to ensure positive guest experience. Responsibilities Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Hotel experience preferred. Must communicate well with guests. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation. Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation. Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. Ability to establish and maintain effective working relationships with associates, customers and patrons. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113598495

Location : US-CA-Redwood City # of Openings : 1 Category : Revenue Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Oversee the efficient operation of the Reservations Department in selling and inputting of guest room blocks to accommodate guest needs and maximize revenue. Responsibilities Monitor and analyze Rooms Inventory utilizing Yield Management to maximize occupancy and increase average rate. This includes monitoring of group blocks, determining cut off dates, and rate restrictions. Process and handle group rooming lists, reservations, and associate reservations requests by inputting data into the reservations system. Calculate and prepare rooms reports to determine sources of business using various computer systems. Assist in the development and revisions of forecasts for the Rooms Department, both monthly and annually. Communicate both verbally and in writing to provide clear direction to staff. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications High school diploma required, and college degree preferred. Hotel experience preferred. Ability to effectively deal with guest and associate concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions. Ability to access, read and accurately input information using a moderately complex computer system to include software such as Microsoft Office Suite. Ability to make accurate mathematical calculations using 10-key. Must have analytical ability to assess reservation trends and make related decisions. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113598351

Location : US-CA-Redwood City # of Openings : 5 Category : Housekeeping Position Type : Regular Full-Time FLSA Status : Non-Exempt About Us Welcome to Pullman San Francisco Bay Hotel, where our world is your playground. A prime destination for business travelers and tourists alike, our Service by Pullman culture ensures that our focus is on providing the best experience for our guests. Our associates enjoy many exciting benefits such as shift meals daily and team breakfasts twice a month. We also offer Kaiser benefits for all hourly associates. What are you waiting for? Join our team today! Overview Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates and vendors. Responsibilities Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout entire room and empty trash. Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation. Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical, Dental and Vision insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. PI113598084