US-GA-Norcross Overview Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that home-owners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited! We are looking for an individual who is able to manage our sales and service team, sell our excavation and industrial services to commercial and residential customers, and oversee production to join our team as our SAFETY MANAGER. Responsibilities Provide safety, and loss prevention leadership. Responsible for recommending and supporting company shrink control, and safety programs that support reduction of accident/incident frequency and reduce shrink and other losses while embracing the company's safety and loss prevention philosophy and culture. Guides and promotes safe work performance by implementing and evaluating safety processes, policies and procedures. Works closely with WC Specialist ensuring investigative tools are utilized by the field. Provides training for managers and all store employees regarding behavioral safety practices and inventory control techniques. Promotes a safe environment by responding to critical incidents such as catastrophic events, violent weather and civil disorders; reviewing and responding to criminal incident reports; recommending corrective actions. Complies with federal, state and local legal requirements by studying and reviewing existing and new laws; auditing and enforcing adherence to requirements; rendering opinions; advising management on needed actions. Identifies and anticipates safety and health concerns and hazards by surveying operational and occupational conditions; rendering opinions on new equipment and procedures; investigating violations; recommending preventive programs and developing annual safety goals. Manage company DOT procedure. Overall administration of Workman Compensation claims. Understands OSHA requirements; conducts investigations and responds as needed. Manages employee and customer injury response. Oversees Post-Incident Investigations, identifies Root Cause and recommends remedial action as needed. Communicates findings. Increases employee's effectiveness related to Safety and Loss Prevention by communicating job expectations; coaching, counseling and recommending disciplinary action to managers; communicating values, strategies and objectives; planning, monitoring and appraising job results; fostering a climate conducive for offering information and opinions; providing educational opportunities. Maintains monthly reporting statistics for the Division. Maintains a safe and secure working environment through the enforcement of safety practices, providing information and training. Multi-tasks in a fast paced environment and completes other duties and tasks as needed. Leads support center first responder teams. Other duties as assigned Requirements Excellent organizational Skills. Planning Time management Multi-tasking Report management Effective Communicator Customer service experience Flexible Schedule when necessary The physical requirements described here are examples of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities in order to perform the essential task and duties. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee frequently is required to use his/her hands in order to handle or grasp items of varying weight. The employee is occasionally required to stand, walk, and reach with both hands and arms. The employee may also be required to: Occasionally lift and/or carry, up to 60 pounds from ground to waist level for up to 30 minutes of a workday. Ability to push and pull with arms up to a force of 20 pounds. Ability to climb a ladder. This position may also require 50% or more travel by car. Some weekends and evening required. Able to work in a fast paced environment. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags IN1232 PM2 PI116160387
Dec 09, 2019
US-GA-Norcross Overview Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that home-owners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited! We are looking for an individual who is able to manage our sales and service team, sell our excavation and industrial services to commercial and residential customers, and oversee production to join our team as our SAFETY MANAGER. Responsibilities Provide safety, and loss prevention leadership. Responsible for recommending and supporting company shrink control, and safety programs that support reduction of accident/incident frequency and reduce shrink and other losses while embracing the company's safety and loss prevention philosophy and culture. Guides and promotes safe work performance by implementing and evaluating safety processes, policies and procedures. Works closely with WC Specialist ensuring investigative tools are utilized by the field. Provides training for managers and all store employees regarding behavioral safety practices and inventory control techniques. Promotes a safe environment by responding to critical incidents such as catastrophic events, violent weather and civil disorders; reviewing and responding to criminal incident reports; recommending corrective actions. Complies with federal, state and local legal requirements by studying and reviewing existing and new laws; auditing and enforcing adherence to requirements; rendering opinions; advising management on needed actions. Identifies and anticipates safety and health concerns and hazards by surveying operational and occupational conditions; rendering opinions on new equipment and procedures; investigating violations; recommending preventive programs and developing annual safety goals. Manage company DOT procedure. Overall administration of Workman Compensation claims. Understands OSHA requirements; conducts investigations and responds as needed. Manages employee and customer injury response. Oversees Post-Incident Investigations, identifies Root Cause and recommends remedial action as needed. Communicates findings. Increases employee's effectiveness related to Safety and Loss Prevention by communicating job expectations; coaching, counseling and recommending disciplinary action to managers; communicating values, strategies and objectives; planning, monitoring and appraising job results; fostering a climate conducive for offering information and opinions; providing educational opportunities. Maintains monthly reporting statistics for the Division. Maintains a safe and secure working environment through the enforcement of safety practices, providing information and training. Multi-tasks in a fast paced environment and completes other duties and tasks as needed. Leads support center first responder teams. Other duties as assigned Requirements Excellent organizational Skills. Planning Time management Multi-tasking Report management Effective Communicator Customer service experience Flexible Schedule when necessary The physical requirements described here are examples of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities in order to perform the essential task and duties. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee frequently is required to use his/her hands in order to handle or grasp items of varying weight. The employee is occasionally required to stand, walk, and reach with both hands and arms. The employee may also be required to: Occasionally lift and/or carry, up to 60 pounds from ground to waist level for up to 30 minutes of a workday. Ability to push and pull with arms up to a force of 20 pounds. Ability to climb a ladder. This position may also require 50% or more travel by car. Some weekends and evening required. Able to work in a fast paced environment. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags IN1232 PM2 PI116160387
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Administrative/Clerical Job Id: 272412 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: December 5, 2019 Job Description NAPA Auto Parts is seeking an enthusiastic and hard-working Inventory Control Associate to join our rapidly growing team of Auto Parts professionals. As an Inventory Control Associate and an important part of the Store team, your focus is on managing store inventory to the highest standards of accuracy. Primary Responsibilities Track inventory with precision and complete daily reports for the Distribution Center Pull overstocked, obsolete auto parts and other product from the stores and package them for shipment Manage sales floor stock and price label updates Assist with store moves and consolidations Assist team members at the counter or driving Focus on continuous improvement in processes and procedures Inspect, protect and maintain company facilities, inventory, equipment and all other assets Participate in three complete inventory cycle counts of the Distribution Center per year with efficiency and accuracy Maintain a clean, organized stockroom environment Qualifications Prior inventory and merchandising management experience a plus Strong organization, planning and problem solving skills Personal drive, action-oriented, quick learner Ability to thrive in a busy, fast-paced team environment as well as work independently Adept in Microsoft Office Outlook, Word, and Excel Desire to go above and beyond the job description Minimum 18 Years of Age Valid Driver's License and/or Reliable transportation a must Pre-Employment Drug Screen and Background Check GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116082241
Dec 06, 2019
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Administrative/Clerical Job Id: 272412 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: December 5, 2019 Job Description NAPA Auto Parts is seeking an enthusiastic and hard-working Inventory Control Associate to join our rapidly growing team of Auto Parts professionals. As an Inventory Control Associate and an important part of the Store team, your focus is on managing store inventory to the highest standards of accuracy. Primary Responsibilities Track inventory with precision and complete daily reports for the Distribution Center Pull overstocked, obsolete auto parts and other product from the stores and package them for shipment Manage sales floor stock and price label updates Assist with store moves and consolidations Assist team members at the counter or driving Focus on continuous improvement in processes and procedures Inspect, protect and maintain company facilities, inventory, equipment and all other assets Participate in three complete inventory cycle counts of the Distribution Center per year with efficiency and accuracy Maintain a clean, organized stockroom environment Qualifications Prior inventory and merchandising management experience a plus Strong organization, planning and problem solving skills Personal drive, action-oriented, quick learner Ability to thrive in a busy, fast-paced team environment as well as work independently Adept in Microsoft Office Outlook, Word, and Excel Desire to go above and beyond the job description Minimum 18 Years of Age Valid Driver's License and/or Reliable transportation a must Pre-Employment Drug Screen and Background Check GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116082241
Konecranes Inc Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category Country: United States Location: Norcross, GA, US Employment type: Undefined term Country: United States (US) Location: Norcross , Georgia (US-GA) Location details: At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work. PRINCIPAL RESPONSIBILITIES: Provide leadership and direct all operational field activities and resources including safety, customer satisfaction, focus on operations, participate in quoting/estimating, labor and resource planning, field operative productivity, material requisition/preparation, vehicle and equipment management, service request execution and project management. Maintain the current customer base. Support service quotations for repairs and inspections, scope and estimate projects in a timely manner, following established guidelines. Provide project management support and field supervision for major projects. Prepare supporting documentation and reports in a timely, complete and accurate manner. Direct and assist Service & Maintenance Planners with the planning and scheduling of service work for the existing service workforce, as needed. Ensure all open orders are scheduled or tentatively planned on the dispatch board. Ensure effective use of operative labor, maximizing direct labor in accordance with company guidelines. Provide managerial support to the technician workforce. Address performance issues, documenting as required. Review serious employment matters with Branch or District Manager prior to taking action. Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company. Any unresolved issues should be quickly elevated to the next level of management for prompt resolution. Ensure strict compliance with all requirements of the Agreement Renewal Retention policy. Oversee the Agreement renewal process to ensure customer needs are met in a timely manner and opportunities are not lost. Refer non-renewals to the appropriate sale resource. Prepare and submit monthly report of activity. Establish and maintain on-going communications with the Service Sales Representative to address issues related to the customer base. Continue customer satisfaction to ensure customer retention. Oversee routine changes to the open orders, as needed. Ensure open orders report reflects the current status of any active service work. Ensure time entry and expense reports are complete, accurate and approved according to company guidelines and that hours are allocated to the appropriate job and are properly classified. Ensure quality control program is administered in accordance with company policy. Participate in monthly Rush Reporting process. Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and good working order. Ensure branch employees receive appropriate levels of training. Coordinate training requirements and schedule with Branch Manager, District management and within budgeted guidelines. Follow all established safety rules and procedures, including those established by the customer. Other duties as assigned by supervisor. EDUCATION : Technical Associate's degree or equivalent required. Bachelor's degree preferred. EXPERIENCE: 2-3 years' experience in a technical/support role. Familiarity with overhead cranes and their component parts desired. Prior supervisory and/or leadership experience preferred. OTHER REQUIREMENTS: Must have and maintain a safe driving record, including a valid driver's license. Must be customer-oriented, have well-developed interpersonal, communication and PC skills and be able to prioritize tasks. *KC #monus #cbus #nxt Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. . PI116040152
Dec 04, 2019
Konecranes Inc Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category Country: United States Location: Norcross, GA, US Employment type: Undefined term Country: United States (US) Location: Norcross , Georgia (US-GA) Location details: At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. This is what makes Konecranes a unique place to work. PRINCIPAL RESPONSIBILITIES: Provide leadership and direct all operational field activities and resources including safety, customer satisfaction, focus on operations, participate in quoting/estimating, labor and resource planning, field operative productivity, material requisition/preparation, vehicle and equipment management, service request execution and project management. Maintain the current customer base. Support service quotations for repairs and inspections, scope and estimate projects in a timely manner, following established guidelines. Provide project management support and field supervision for major projects. Prepare supporting documentation and reports in a timely, complete and accurate manner. Direct and assist Service & Maintenance Planners with the planning and scheduling of service work for the existing service workforce, as needed. Ensure all open orders are scheduled or tentatively planned on the dispatch board. Ensure effective use of operative labor, maximizing direct labor in accordance with company guidelines. Provide managerial support to the technician workforce. Address performance issues, documenting as required. Review serious employment matters with Branch or District Manager prior to taking action. Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company. Any unresolved issues should be quickly elevated to the next level of management for prompt resolution. Ensure strict compliance with all requirements of the Agreement Renewal Retention policy. Oversee the Agreement renewal process to ensure customer needs are met in a timely manner and opportunities are not lost. Refer non-renewals to the appropriate sale resource. Prepare and submit monthly report of activity. Establish and maintain on-going communications with the Service Sales Representative to address issues related to the customer base. Continue customer satisfaction to ensure customer retention. Oversee routine changes to the open orders, as needed. Ensure open orders report reflects the current status of any active service work. Ensure time entry and expense reports are complete, accurate and approved according to company guidelines and that hours are allocated to the appropriate job and are properly classified. Ensure quality control program is administered in accordance with company policy. Participate in monthly Rush Reporting process. Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and good working order. Ensure branch employees receive appropriate levels of training. Coordinate training requirements and schedule with Branch Manager, District management and within budgeted guidelines. Follow all established safety rules and procedures, including those established by the customer. Other duties as assigned by supervisor. EDUCATION : Technical Associate's degree or equivalent required. Bachelor's degree preferred. EXPERIENCE: 2-3 years' experience in a technical/support role. Familiarity with overhead cranes and their component parts desired. Prior supervisory and/or leadership experience preferred. OTHER REQUIREMENTS: Must have and maintain a safe driving record, including a valid driver's license. Must be customer-oriented, have well-developed interpersonal, communication and PC skills and be able to prioritize tasks. *KC #monus #cbus #nxt Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. . PI116040152
US-GA-Norcross Overview Roto-Rooter, America's premier provider of plumbing and drain cleaning company is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history of success, but it's our future that has us so excited! We have an excellent opportunity for an Excavation Manager. The Excavation Manager's main priority is to increase excavation business volume by developing existing business, cultivating new customers, improving the skills of assigned service technicians, and ensuring optimum use of staffing and equipment. The Excavation Manager will have expertise in underground pipe repair and replacement, pipe bursting/relining, and manhole rehabilitation. Individual performance targets vary from branch or may be market specific. All other duties as assigned. Responsibilities Develops Existing Business Monitors the progress of the work-site through successful completion. May serve as primary contact for customer. Oversees job to ensure proper permits and licenses issues have been addressed. Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Develop relationships with customers to build customer loyalty. Handle customer questions, complaints and praise. Prepare bid packages and performs estimates. Responsible for meeting branch profitability standards and ensuring proper and accurate code-out of all excavation jobs. Works with Dispatchers to ensure qualified individuals are dispatched to mainline opportunities to provide customer options of needed repair. Cultivating New Business Identify bid opportunities, prepares bid packages, and performs estimates for jobs. Work closely with other management personnel to identify excavation sales opportunities. Technician Skills Development and Supervision Conduct on-the-job training for excavation technicians and laborers. Assist personnel on new assignments. Efficient scheduling of personnel, equipment, and rentals. Work closely with service technicians and commercial sales representatives in the selling and estimating process. Effective supervision of excavation staff. May supervise video sales technician. Must be able to effectively operate and troubleshoot equipment operated by subordinates. Safety and Loss Prevention Conduct safety training programs excavation technicians and laborers. Conduct routine inspections of equipment (i.e.: trucks, safety equipment, uniforms) to ensure that company policies and regulatory agency requirements are being enforced. Conducts work-site spot checks to evaluate safety procedure compliance. Issues safety kits and maintain restocking supplies. Make necessary changes to comply with safety policy and requirements. Monitors employee compliance with safety policies and requirements. Takes necessary corrective action with employees who fail to comply with safety policies and requirements. Efficient Use of Equipment Conduct quarterly inspections of equipment to ensure that company policies and regulatory agency requirements are being enforced. Ensure vehicles are being properly used and maintained. Maintain inventory of required parts and supplies. Assign work and equipment in the most efficient manner possible. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Paid Training Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags IN1232 PM2 PI115951063
Dec 02, 2019
US-GA-Norcross Overview Roto-Rooter, America's premier provider of plumbing and drain cleaning company is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history of success, but it's our future that has us so excited! We have an excellent opportunity for an Excavation Manager. The Excavation Manager's main priority is to increase excavation business volume by developing existing business, cultivating new customers, improving the skills of assigned service technicians, and ensuring optimum use of staffing and equipment. The Excavation Manager will have expertise in underground pipe repair and replacement, pipe bursting/relining, and manhole rehabilitation. Individual performance targets vary from branch or may be market specific. All other duties as assigned. Responsibilities Develops Existing Business Monitors the progress of the work-site through successful completion. May serve as primary contact for customer. Oversees job to ensure proper permits and licenses issues have been addressed. Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Develop relationships with customers to build customer loyalty. Handle customer questions, complaints and praise. Prepare bid packages and performs estimates. Responsible for meeting branch profitability standards and ensuring proper and accurate code-out of all excavation jobs. Works with Dispatchers to ensure qualified individuals are dispatched to mainline opportunities to provide customer options of needed repair. Cultivating New Business Identify bid opportunities, prepares bid packages, and performs estimates for jobs. Work closely with other management personnel to identify excavation sales opportunities. Technician Skills Development and Supervision Conduct on-the-job training for excavation technicians and laborers. Assist personnel on new assignments. Efficient scheduling of personnel, equipment, and rentals. Work closely with service technicians and commercial sales representatives in the selling and estimating process. Effective supervision of excavation staff. May supervise video sales technician. Must be able to effectively operate and troubleshoot equipment operated by subordinates. Safety and Loss Prevention Conduct safety training programs excavation technicians and laborers. Conduct routine inspections of equipment (i.e.: trucks, safety equipment, uniforms) to ensure that company policies and regulatory agency requirements are being enforced. Conducts work-site spot checks to evaluate safety procedure compliance. Issues safety kits and maintain restocking supplies. Make necessary changes to comply with safety policy and requirements. Monitors employee compliance with safety policies and requirements. Takes necessary corrective action with employees who fail to comply with safety policies and requirements. Efficient Use of Equipment Conduct quarterly inspections of equipment to ensure that company policies and regulatory agency requirements are being enforced. Ensure vehicles are being properly used and maintained. Maintain inventory of required parts and supplies. Assign work and equipment in the most efficient manner possible. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Paid Training Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags IN1232 PM2 PI115951063
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Information Technology Job Id: 272215 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: November 25, 2019 Position Mission : Answers technical calls from customers (company/independently owned stores and employees) regarding company software, hardware, and network issues. Receives call, finds resolution, and documents calls as received. Position Performance Measures: Number of calls per hour. Percentage of escalated calls. Not-ready percentage. Ability to meet call quality requirements. Length of call. Team Customer Satisfaction Score. Team Service Level Responsibilities: Answers inbound technical questions from customers and gains understanding of each situation. Troubleshoots issues to find solution and partners with customer to solve issue together. Confirms that solution worked properly before ending call. If unable to resolve customers issue using information supplied in the Service Now Knowledgebase, agent will seek assistance from Support Analyst II and/or Development team ( Swarm ) to further analyze and determine root cause and potential work arounds. Agent will apply fix or work around discovered during "swarming" with Support Analyst II/Developers. Agent will create new knowledge base articles outlining the fix/work around discovered during "swarming". If issue is determined to be a software defect the agent will fully document the issue, troubleshooting and root cause analysis steps followed with Support Analyst II/Developers and assign the Service Now Incident to the appropriate development track for defect creation. Ensures positive customer experience by de-escalating customer issues and concerns. Instructs customers on proper usage of the software and hardware. Acts as customer advocate in addressing concerns and resolving issues. Instills confidence in the customers that concern will be addressed properly and with urgency. Ensures prompt and accurate resolution of customer incidents with a high degree of ownership. Reports network events upon occurrence to leadership. Notifies appropriate leadership of customer escalations and dissatisfaction in timely manner. Follows ticket management policy as documented including, entering required information into system, selecting the right urgency level, selecting the correct categorization and subcategorization for the Incident and ensuring the proper team members are including in communications. Follows call management policy as documented including resolving calls timely and accurately, following up with cases as appropriate, and working with management when needed. Follows the established attendance and schedule policy. Works to consistently improve call handling and resolution processes by following the established quality assurance guidelines and expectations to deliver stellar customer service including: first call resolution and total case ownership. Works with team members to develop, approve, validate, and maintain problem resolution databases (Knowledgebase) by making entries to improve process. Interprets, analyzes, diagnoses, documents, and resolves customer service problems related to internal supported hardware, software, LANs and WANs with the objective of closing calls. Using the incident/problem tracking system, accurately documents all incoming calls, keeps tickets and customers updated on their issues / requests, and documents all call resolutions. Keeps support team and management apprised of any new support issues in a clear and timely manner. Performs other job-related duties as assigned or apparent. Dispatch hardware problems to appropriate hardware vendor Assist customers with"How-To" questions Contact external customers to foster improved communications and satisfaction levels with computer equipment and software Continuously improve customer satisfaction indexes Experience, Education, and Abilities: Education: 4 years of experience in a High school diploma or equivalent work experience required. HDI certified (customer service, support center analyst, or desktop support technician) and ITIL Foundations certification is a plus. Experience: 1 year of experience with incident and problem tracking service management software. NAPA store experience is a plus. Experience with SQL commands and database manipulation. Experience with automated call distributor phone systems. Experience with knowledge centered support (KCS) principles. Familiarity with Linux Systems a plus. Experience with troubleshooting network related issues (client connectivity). Experience with Active Directory and Microsoft Office Products - O365 is a plus. Abilities Strong customer focus and orientation. In addition to having a high sense of self-motivation, this individual must display superior telephone, root cause analysis, and issue resolution skills. The ability to listen, isolate the issue, research, resolve, and follow-up is essential for this position. Candidates for this position should be familiar with incident ticketing software and processes. Proven soft skills including strong courtesy and conflict management skills. Strong written and verbal communication skills and be able to translate technical information to all level of users. Strong problem solving and analytical skills. Strong time management skills. Self-motivated, detail-oriented and organized. Ability to work independently and efficiently to meet deadlines. Proven team player. Must be open to working weekends and after-hour shifts. Work is performed in a call center environment. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI115840955
Nov 27, 2019
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Information Technology Job Id: 272215 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: November 25, 2019 Position Mission : Answers technical calls from customers (company/independently owned stores and employees) regarding company software, hardware, and network issues. Receives call, finds resolution, and documents calls as received. Position Performance Measures: Number of calls per hour. Percentage of escalated calls. Not-ready percentage. Ability to meet call quality requirements. Length of call. Team Customer Satisfaction Score. Team Service Level Responsibilities: Answers inbound technical questions from customers and gains understanding of each situation. Troubleshoots issues to find solution and partners with customer to solve issue together. Confirms that solution worked properly before ending call. If unable to resolve customers issue using information supplied in the Service Now Knowledgebase, agent will seek assistance from Support Analyst II and/or Development team ( Swarm ) to further analyze and determine root cause and potential work arounds. Agent will apply fix or work around discovered during "swarming" with Support Analyst II/Developers. Agent will create new knowledge base articles outlining the fix/work around discovered during "swarming". If issue is determined to be a software defect the agent will fully document the issue, troubleshooting and root cause analysis steps followed with Support Analyst II/Developers and assign the Service Now Incident to the appropriate development track for defect creation. Ensures positive customer experience by de-escalating customer issues and concerns. Instructs customers on proper usage of the software and hardware. Acts as customer advocate in addressing concerns and resolving issues. Instills confidence in the customers that concern will be addressed properly and with urgency. Ensures prompt and accurate resolution of customer incidents with a high degree of ownership. Reports network events upon occurrence to leadership. Notifies appropriate leadership of customer escalations and dissatisfaction in timely manner. Follows ticket management policy as documented including, entering required information into system, selecting the right urgency level, selecting the correct categorization and subcategorization for the Incident and ensuring the proper team members are including in communications. Follows call management policy as documented including resolving calls timely and accurately, following up with cases as appropriate, and working with management when needed. Follows the established attendance and schedule policy. Works to consistently improve call handling and resolution processes by following the established quality assurance guidelines and expectations to deliver stellar customer service including: first call resolution and total case ownership. Works with team members to develop, approve, validate, and maintain problem resolution databases (Knowledgebase) by making entries to improve process. Interprets, analyzes, diagnoses, documents, and resolves customer service problems related to internal supported hardware, software, LANs and WANs with the objective of closing calls. Using the incident/problem tracking system, accurately documents all incoming calls, keeps tickets and customers updated on their issues / requests, and documents all call resolutions. Keeps support team and management apprised of any new support issues in a clear and timely manner. Performs other job-related duties as assigned or apparent. Dispatch hardware problems to appropriate hardware vendor Assist customers with"How-To" questions Contact external customers to foster improved communications and satisfaction levels with computer equipment and software Continuously improve customer satisfaction indexes Experience, Education, and Abilities: Education: 4 years of experience in a High school diploma or equivalent work experience required. HDI certified (customer service, support center analyst, or desktop support technician) and ITIL Foundations certification is a plus. Experience: 1 year of experience with incident and problem tracking service management software. NAPA store experience is a plus. Experience with SQL commands and database manipulation. Experience with automated call distributor phone systems. Experience with knowledge centered support (KCS) principles. Familiarity with Linux Systems a plus. Experience with troubleshooting network related issues (client connectivity). Experience with Active Directory and Microsoft Office Products - O365 is a plus. Abilities Strong customer focus and orientation. In addition to having a high sense of self-motivation, this individual must display superior telephone, root cause analysis, and issue resolution skills. The ability to listen, isolate the issue, research, resolve, and follow-up is essential for this position. Candidates for this position should be familiar with incident ticketing software and processes. Proven soft skills including strong courtesy and conflict management skills. Strong written and verbal communication skills and be able to translate technical information to all level of users. Strong problem solving and analytical skills. Strong time management skills. Self-motivated, detail-oriented and organized. Ability to work independently and efficiently to meet deadlines. Proven team player. Must be open to working weekends and after-hour shifts. Work is performed in a call center environment. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI115840955
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Driver Job Id: 272066 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: November 21, 2019 This is a part-time driver opportunity with full time impact on our NAPA business! Does being out on the open road (not in the office/store all day) get you excited? While it takes some great people to serve our customers from the inside , our Driver jobs are for those who want to be outside serving our customers! A NAPA Delivery Driver is a great opportunity whether you are looking to spend your career with us as a Driver, want to get your foot in the door with us to explore other careers at some point, and or just want to earn some extra income - We welcome you! What you'll be doing: Delivering parts to our Customers with a passion for developing relationships with our customers Picks up parts from vendors, ensure stock room parts are accurately stocked and maintain/check inventory. Consistently focused on safety while driving and delivering our parts Serving as a NAPA Brand Ambassador as you meet customers during your deliveries Building long-term relationships with the customers you deliver to Maintain store delivery truck through adherence maintained to safety checklists, ensuring vehicle is clean, and that basic maintenance is done (e.g., correct tire pressure). This is the right opportunity for you if you: Love to work independently, enjoy driving (safely), and also engaging with customers face to face Take pride in the work that you so and focused on safety and reliability each day! Want to be a part of a company that focused on finding fixes for customers and where no 2 days are the same Thrive off being in a very fast-moving environment and being super busy yet being a part of a company where you just may find your "2 nd family"! Are a student or retired and want to work with a company that will be flexible with your schedule What you'll need: Minimum 18 years of age Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise Able to handle cash charge transactions correctly and core/part returns appropriately Maintaining a distribution log or tracking system to record all deliveries/pickups made Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Clear speaking and attentive listening skills Driving throughout the metropolitan area using maps and directions Able to be flexible with your schedule including evenings, weekends and holidays Valid Driver's License What is in it for you: Awesome people and brand Outstanding health benefits and 401K Stable company. Fortune 200 with a "family" feel Family Culture where no 2 days or career paths are the same! Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Day in the Life: If this job sounds like a fit, please check out one of our awesome NAPA Delivery Drivers Day in the Life of a NAPA Delivery Driver . We want you to have all the information that you need to make sure that this is a fit for you! Our hopes are that the stories/videos either excite you to apply or maybe not so much - Either way we appreciate you stopping by today! Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. If you decide that this role is not for you, please check out some of our other great careers by visiting NAPAautojobs.com GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI115729774
Nov 23, 2019
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Driver Job Id: 272066 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: November 21, 2019 This is a part-time driver opportunity with full time impact on our NAPA business! Does being out on the open road (not in the office/store all day) get you excited? While it takes some great people to serve our customers from the inside , our Driver jobs are for those who want to be outside serving our customers! A NAPA Delivery Driver is a great opportunity whether you are looking to spend your career with us as a Driver, want to get your foot in the door with us to explore other careers at some point, and or just want to earn some extra income - We welcome you! What you'll be doing: Delivering parts to our Customers with a passion for developing relationships with our customers Picks up parts from vendors, ensure stock room parts are accurately stocked and maintain/check inventory. Consistently focused on safety while driving and delivering our parts Serving as a NAPA Brand Ambassador as you meet customers during your deliveries Building long-term relationships with the customers you deliver to Maintain store delivery truck through adherence maintained to safety checklists, ensuring vehicle is clean, and that basic maintenance is done (e.g., correct tire pressure). This is the right opportunity for you if you: Love to work independently, enjoy driving (safely), and also engaging with customers face to face Take pride in the work that you so and focused on safety and reliability each day! Want to be a part of a company that focused on finding fixes for customers and where no 2 days are the same Thrive off being in a very fast-moving environment and being super busy yet being a part of a company where you just may find your "2 nd family"! Are a student or retired and want to work with a company that will be flexible with your schedule What you'll need: Minimum 18 years of age Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder when necessary and the stamina to stand and walk for entire work shift and lift up to 60 lbs of merchandise Able to handle cash charge transactions correctly and core/part returns appropriately Maintaining a distribution log or tracking system to record all deliveries/pickups made Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people Clear speaking and attentive listening skills Driving throughout the metropolitan area using maps and directions Able to be flexible with your schedule including evenings, weekends and holidays Valid Driver's License What is in it for you: Awesome people and brand Outstanding health benefits and 401K Stable company. Fortune 200 with a "family" feel Family Culture where no 2 days or career paths are the same! Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Day in the Life: If this job sounds like a fit, please check out one of our awesome NAPA Delivery Drivers Day in the Life of a NAPA Delivery Driver . We want you to have all the information that you need to make sure that this is a fit for you! Our hopes are that the stories/videos either excite you to apply or maybe not so much - Either way we appreciate you stopping by today! Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. If you decide that this role is not for you, please check out some of our other great careers by visiting NAPAautojobs.com GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI115729774
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 272068 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: November 21, 2019 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee, you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment Qualifications NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: Excellent verbal and written communication skills. Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. Minimum 18 years of age. Valid driver license AND/OR reliable transportation. Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. High school diploma or GED. Able to work retail hours including weekends and holidays. Able to process cash, checks, and credit card transactions. Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI115730031
Nov 23, 2019
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 272068 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: November 21, 2019 Job Description Imagine not only being able to learn but then use your expertise to help our customers succeed and stay safely on the road! NAPA's Automotive Counter Sales Trainee role is the ideal position for energetic people who have a passion for automotive parts, believe in taking care of the customer, and want to learn. As a Automotive Counter Sales Trainee, you will learn to deliver exceptional NAPA Know How service to our Wholesale customers and help Retail Customers with their auto parts questions, do-it-yourself projects and auto parts needs. Why NAPA? NAPA delivers quality experience not only to our customers but to our employees, in the form of career growth opportunities, great benefits including 401(k), and a parts discount!What we need from you: Customer focus and high energy in our fast-paced stores Ability to operate a cash register and navigating computer and paper catalog systems Passion for delivering customer care in a strong team environment Qualifications NAPA's ideal Automotive Counter Sales Trainee will have strong Know How and experience of all things automotive, and will bring a passion for delivering customer care to the job every day. Requirements include: Excellent verbal and written communication skills. Motivated to train and learn. Ability to thrive and have fun in a busy, fast-paced retail environment. Minimum 18 years of age. Valid driver license AND/OR reliable transportation. Prior experience in the retail industry, preferably an automotive parts department, dealership, jobber or retail establishment. High school diploma or GED. Able to work retail hours including weekends and holidays. Able to process cash, checks, and credit card transactions. Capable of lifting and moving items of up to 45 pounds. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI115730031
Krispy Kreme ID: 2019-10022 # of openings 6 Job Locations US-GA-Norcross Posted Date 11/21/2019 Department Commissary Operations Overview Overview of Position: Packer / Processor is responsible for processing and packing product to reflect the high standards of Krispy Kreme Doughnut Corporation. Responsibilities Principal Duties and Responsibilities: Inspecting product for quality according to Krispy Kreme company standards Applying filling, icing, or topping according to company standards Packaging product in accordance to company standards Placing unprocessed product on screens or racks according to company standards Performing janitorial duties in order to maintain a clean, safe and sanitary processing area Restocking the area to guarantee a sufficient amount of fresh supplies Other duties as assigned Qualifications Essential skills and Experience Excellent Organizational skills required Excellent Communication skills required Basic mathematical skills required Basic literacy skills required General fitness and mobility Pass a pre-employment criminal background check Nonessential skills and Experience: High school diploma or equivalent preferred Previous Job Stability preferred The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Physical Demands and work environment: Carrying • Bending • Stooping • Grasping • Standing • Twisting Lifting • Walking • Communicating with customers and co-workers • Sweeping Writing • Mopping • Packing doughnut boxes Physical Requirements Lifting up to as much as 50 pounds occasionally; and up to 25 pounds frequently Using cleaning materials and equipment Ability to reach the counter Must be able to grasp products without crushing Visual/Audible Acuity Requirements Must be able to read product boxes, labels and measuring devices Working Conditions: The worker is subject to inside environmental conditions. Un air conditioned production areas may reach temperatures of 100 degrees for more that one hour Worker is subject to noise in the production/ processing area to the extent that they may have to shout to be heard. Krispy Kreme supports a diverse and drug-free workplace. EOE. E-Verify Employer. PI115723980
Nov 23, 2019
Krispy Kreme ID: 2019-10022 # of openings 6 Job Locations US-GA-Norcross Posted Date 11/21/2019 Department Commissary Operations Overview Overview of Position: Packer / Processor is responsible for processing and packing product to reflect the high standards of Krispy Kreme Doughnut Corporation. Responsibilities Principal Duties and Responsibilities: Inspecting product for quality according to Krispy Kreme company standards Applying filling, icing, or topping according to company standards Packaging product in accordance to company standards Placing unprocessed product on screens or racks according to company standards Performing janitorial duties in order to maintain a clean, safe and sanitary processing area Restocking the area to guarantee a sufficient amount of fresh supplies Other duties as assigned Qualifications Essential skills and Experience Excellent Organizational skills required Excellent Communication skills required Basic mathematical skills required Basic literacy skills required General fitness and mobility Pass a pre-employment criminal background check Nonessential skills and Experience: High school diploma or equivalent preferred Previous Job Stability preferred The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Physical Demands and work environment: Carrying • Bending • Stooping • Grasping • Standing • Twisting Lifting • Walking • Communicating with customers and co-workers • Sweeping Writing • Mopping • Packing doughnut boxes Physical Requirements Lifting up to as much as 50 pounds occasionally; and up to 25 pounds frequently Using cleaning materials and equipment Ability to reach the counter Must be able to grasp products without crushing Visual/Audible Acuity Requirements Must be able to read product boxes, labels and measuring devices Working Conditions: The worker is subject to inside environmental conditions. Un air conditioned production areas may reach temperatures of 100 degrees for more that one hour Worker is subject to noise in the production/ processing area to the extent that they may have to shout to be heard. Krispy Kreme supports a diverse and drug-free workplace. EOE. E-Verify Employer. PI115723980
Krispy Kreme ID: 2019-10021 # of openings 6 Job Locations US-GA-Norcross Posted Date 11/21/2019 Department Company Store Operations Overview Overview of Position: Loadout Clerk- is responsible for ensuring doughnuts are fresh and meet Krispy Kreme standards. A commitment to teamwork, a clean, professional appearance, enthusiasm, and a high energy level are necessary throughout the shift. Responsibilities Principal Duties and Responsibilities: Stage product on appropriate pans and racks (including packing) Prepare racks for transport to business partners Clean work area and equipment "as you go" and according to cleaning schedule and standards Keep Management aware of any product concerns (Quality Control) Assemble and organize orders by route for loadout Verify, date, and sign loadout sheets Communicate with Route Salespersons and Sales Management Maintain cleanliness of loadout area Assist with production and processing/packing as necessary Other duties as assigned Related Skills: Cross train in other essential store functions Qualifications Essential skills and Experience: Basic mathematical skills and literacy Time management focus Pass a pre-employment criminal background check Nonessential skills and Experience: High School diploma or equivalent is preferred Physical Demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Carrying Reading and writing • Bending • Stooping • Grasping • Standing Twisting Sitting • Sweeping • Mopping • Walking • Using Scales • Packing Orders Scrubbing toilets, sinks, work surfaces Lifting • Climbing Steps and Ladders Communicating with customers and co-workers Moving throughout work areas and depot facility Physical Requirements Move up to 60 pounds occasionally; up to 30 pounds frequently, and 25 pounds constantly, physically active Use cleaning materials and equipment (ex: mop, broom and cleaning cloth) Reach counter and/or drive-thru Must be able to grasp product without crushing Reach windows and other areas to be cleaned Visual/Audible Acuity Requirements Must be able to read product boxes, orders and sticker and use measuring devices Must be able to read and /or recognize colors on cleaning agent labels Working Conditions: The worker is subject to inside environmental conditions. Un-air conditioned production areas may reach temperatures of 100 degrees for more than one hour Worker is subject to noise in the production/processing area to the extent that they may have to shout to be heard PI115724035
Nov 23, 2019
Krispy Kreme ID: 2019-10021 # of openings 6 Job Locations US-GA-Norcross Posted Date 11/21/2019 Department Company Store Operations Overview Overview of Position: Loadout Clerk- is responsible for ensuring doughnuts are fresh and meet Krispy Kreme standards. A commitment to teamwork, a clean, professional appearance, enthusiasm, and a high energy level are necessary throughout the shift. Responsibilities Principal Duties and Responsibilities: Stage product on appropriate pans and racks (including packing) Prepare racks for transport to business partners Clean work area and equipment "as you go" and according to cleaning schedule and standards Keep Management aware of any product concerns (Quality Control) Assemble and organize orders by route for loadout Verify, date, and sign loadout sheets Communicate with Route Salespersons and Sales Management Maintain cleanliness of loadout area Assist with production and processing/packing as necessary Other duties as assigned Related Skills: Cross train in other essential store functions Qualifications Essential skills and Experience: Basic mathematical skills and literacy Time management focus Pass a pre-employment criminal background check Nonessential skills and Experience: High School diploma or equivalent is preferred Physical Demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Activity Carrying Reading and writing • Bending • Stooping • Grasping • Standing Twisting Sitting • Sweeping • Mopping • Walking • Using Scales • Packing Orders Scrubbing toilets, sinks, work surfaces Lifting • Climbing Steps and Ladders Communicating with customers and co-workers Moving throughout work areas and depot facility Physical Requirements Move up to 60 pounds occasionally; up to 30 pounds frequently, and 25 pounds constantly, physically active Use cleaning materials and equipment (ex: mop, broom and cleaning cloth) Reach counter and/or drive-thru Must be able to grasp product without crushing Reach windows and other areas to be cleaned Visual/Audible Acuity Requirements Must be able to read product boxes, orders and sticker and use measuring devices Must be able to read and /or recognize colors on cleaning agent labels Working Conditions: The worker is subject to inside environmental conditions. Un-air conditioned production areas may reach temperatures of 100 degrees for more than one hour Worker is subject to noise in the production/processing area to the extent that they may have to shout to be heard PI115724035
Sales Representative Description: Sales Representative Position Sales Representative Requirements: Experience in Access Control Required Experience in Sales Required Sales Representative Reports directly to the Sales Manager Provide detailed proposals for potential clients and explore sales opportunities Some project management Sales Representative Major Tasks, Responsibilities and Key Accountabilities Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel Cultivate and support projects and associated with strategic end-user customers and contractors in commercial, institutional and industrial markets. Work with operations personnel to execute growth, development, sales and marketing of all solutions offered by PTR. Conduct customer site walkthroughs and estimate both security system installations and service opportunities as required. Develop and implement sales marketing strategies with outside sales to penetrate assigned vertical markets. Take a leadership role with select product partners in support of their business development activity. Construct and submit professional written proposals within established deadlines. Sales Representative Nature and Scope Commercial controlled access systems and video surveillance systems Operational knowledge and a general understanding of building electrical systems Proven background with reviewing security and fire alarm design specifications & plans Knowledge of Security Management Systems Formal strategic selling or other type of professional sales training Excellent verbal, written and presentation skills New customer acquisition PM19 PI115563022
Nov 17, 2019
Sales Representative Description: Sales Representative Position Sales Representative Requirements: Experience in Access Control Required Experience in Sales Required Sales Representative Reports directly to the Sales Manager Provide detailed proposals for potential clients and explore sales opportunities Some project management Sales Representative Major Tasks, Responsibilities and Key Accountabilities Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel Cultivate and support projects and associated with strategic end-user customers and contractors in commercial, institutional and industrial markets. Work with operations personnel to execute growth, development, sales and marketing of all solutions offered by PTR. Conduct customer site walkthroughs and estimate both security system installations and service opportunities as required. Develop and implement sales marketing strategies with outside sales to penetrate assigned vertical markets. Take a leadership role with select product partners in support of their business development activity. Construct and submit professional written proposals within established deadlines. Sales Representative Nature and Scope Commercial controlled access systems and video surveillance systems Operational knowledge and a general understanding of building electrical systems Proven background with reviewing security and fire alarm design specifications & plans Knowledge of Security Management Systems Formal strategic selling or other type of professional sales training Excellent verbal, written and presentation skills New customer acquisition PM19 PI115563022
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Warehouse Job Id: 271967 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: November 15, 2019 Job Description There are so many people who work behind the scenes of our awesome parts stores to get the right parts to the right place on time. So, we are looking for a Stockroom Supervisor to join our growing team of professionals. You will be primarily focused on building, guiding and developing and engaged, high performance stockroom team. This is the right opportunity for you if you: You are consistently motivated to develop others and are seeking a leadership position with opportunities to learn, train and grow your career Want to be a part of and lead a fun and energetic team Want to join a team where you can learn and grow your career the opportunities are endless! Responsibilities A Day in the life: Manage daily stockroom operations and service levels to assure accurate and timely end processing of customer orders Drive coordination and control of daily activities in the Distribution Center Stockroom, and steer toward continuous improvement in processes and procedures of incoming freight, stocking, pulling, packing and shipping of freight Build, guide and develop an engaged stockroom crew team and motivate a high performance team focused on checkered flag customer service Work with customers, NAPA store owners and district stores to overcome roadblock issues with speed and accuracy to create winning solutions Qualifications What you'll need: High school diploma or equivalent Previous warehouse/stockroom experience Confident leader and decision maker demonstrating fairness in all customer and employee interactions High energy, personal drive, and self-motivation to accomplish business goals Effective communicator, attention to detail, strong multi-tasker and organizational skills Computer skills in order to track, analyze and manage business results Previous Managerial and/or logistics, supply chain experience Why NAPA may be the right place for you: Outstanding health benefits and 401K A stable Fortune 200 company with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Additional information for you: NAPA has great careers for people with all backgrounds and interests. So if after reading this, you don't think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well. PI115548882
Nov 17, 2019
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Warehouse Job Id: 271967 Brand: NAPA Auto Parts Location: Norcross, GA Major Market: GA - Atlanta Date Posted: November 15, 2019 Job Description There are so many people who work behind the scenes of our awesome parts stores to get the right parts to the right place on time. So, we are looking for a Stockroom Supervisor to join our growing team of professionals. You will be primarily focused on building, guiding and developing and engaged, high performance stockroom team. This is the right opportunity for you if you: You are consistently motivated to develop others and are seeking a leadership position with opportunities to learn, train and grow your career Want to be a part of and lead a fun and energetic team Want to join a team where you can learn and grow your career the opportunities are endless! Responsibilities A Day in the life: Manage daily stockroom operations and service levels to assure accurate and timely end processing of customer orders Drive coordination and control of daily activities in the Distribution Center Stockroom, and steer toward continuous improvement in processes and procedures of incoming freight, stocking, pulling, packing and shipping of freight Build, guide and develop an engaged stockroom crew team and motivate a high performance team focused on checkered flag customer service Work with customers, NAPA store owners and district stores to overcome roadblock issues with speed and accuracy to create winning solutions Qualifications What you'll need: High school diploma or equivalent Previous warehouse/stockroom experience Confident leader and decision maker demonstrating fairness in all customer and employee interactions High energy, personal drive, and self-motivation to accomplish business goals Effective communicator, attention to detail, strong multi-tasker and organizational skills Computer skills in order to track, analyze and manage business results Previous Managerial and/or logistics, supply chain experience Why NAPA may be the right place for you: Outstanding health benefits and 401K A stable Fortune 200 company with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Additional information for you: NAPA has great careers for people with all backgrounds and interests. So if after reading this, you don't think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well. PI115548882