5 jobs found in needham

Description: Direct Federal's Mission? Deliver great rates to save our members money, easy access to save our members time, and remarkable service to preserve our members peace of mind. Direct Federal's Vision? To be the lifelong trusted partner of more and more members as they pursue their dreams. Our Member Services Purpose? To have every interaction contribute to stronger relationships, instilled trust, financial empowerment, and solved problems. To achieve our purpose we want to hire a Teller who is a: · Strong communicator – provide a high level of customer service by greeting, assessing and identifying member needs · Human calculator – balance and reconcile daily cash drawers accurately and efficiently · Champion of knowledge – answer member questions about our products and services · Perfectionist – processing cash transactions, check deposits, withdrawals and loan payments with accuracy · Protector of confidential information – guard member...

Description: Direct Federal's Mission? Deliver great rates to save our members money, easy access to save our members time, and remarkable service to preserve our members peace of mind. Direct Federal's Vision? To be the lifelong trusted partner of more and more members as they pursue their dreams. Our Member Services Purpose? To have every interaction contribute to stronger relationships, instilled trust, financial empowerment, and solved problems. To achieve our purpose we want to hire a Branch Manager who is a: · Fearless leader – someone who can handle tough questions and situations with a smile · Team player – a hands on leader who is willing to step up and do any of the tasks that the branch needs from teller duties up · Chameleon – dazzle us with your ability to shift gears, taking on new responsibilities and old as the teams needs appear · Organizing genius – create and manage staff schedules and improve workflow to make member's experience even better...

Description: Direct Federal's Mission? Deliver great rates to save our members money, easy access to save our members time, and remarkable service to preserve our members peace of mind. Direct Federal's Vision? To be the lifelong trusted partner of more and more members as they pursue their dreams. Our Member Services Purpose? To have every interaction contribute to stronger relationships, instilled trust, financial empowerment, and solved problems. To achieve our purpose we want to hire: Strong communicators – learn about our members and their needs in a call center environment Tech whizzes – navigate our systems and tackle the challenges of new systems we take on Champions of knowledge – to inform our members of the products and services we offer Protectors of confidential information – guard member information as if it was their own Eager students – from team members who are willing to come in with no experience to member services pros, they're all...

Description: Direct Federal's Mission? Deliver great rates to save our members money, easy access to save our members time, and remarkable service to preserve our members peace of mind. Direct Federal's Vision? To be the lifelong trusted partner of more and more members as they pursue their dreams. Our Member Services Purpose? To have every interaction contribute to stronger relationships, instilled trust, financial empowerment, and solved problems. To achieve our purpose we want to hire a: • Strong leader – provide coaching, call monitoring and training to the department • Cool-headed problem solver – take on escalated calls and ensure they're resolved • Champion of knowledge – become a subject matter expert on our products and the processes around them • Process improver – work with the team to identify and solve complex problems in the department • Keen observer – provide performance reviews for the team Does this sound like you? Direct Federal Credit...

Description: Direct Federal's Mission? Deliver great rates to save our members money, easy access to save our members time, and remarkable service to preserve our members peace of mind. Direct Federal's Vision? To be the lifelong trusted partner of more and more members as they pursue their dreams. Our Underwriting Teams purpose? The Senior Underwriter is responsible for ensuring a timely and thorough review of application requests for first mortgage, indirect, consumer, HELOC and commercial loans, consistent with Direct's credit guidelines. Qualifications: • Bachelor's degree in accounting, finance, or business with a minimum of five years of underwriting experience • Registration as a Mortgage Loan Originator (MLO) with the Nationwide Mortgage Licensing System & Registry (NMLS) will be required. • Experience in commercial lending underwriting preferred • Must possess excellent communication, customer service, analytical and decision-making skills •...