8 jobs found in mclean

B. F. Saul Company EEO/AA/M/F/Vet/Disability. Location Courtyard Tysons Corner City McLean Job Function Guest Services State VA Type Full Time ID 2019-4489 Schedule Variable Overview and Responsibilities This position is responsible for safely transporting guests to their destinations, providing information and luggage assistance, in a friendly, courteous, and professional manner. This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. Follows B. F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction. Responsibilities: Guest Service : Safely transport guests to their destinations, provide information and luggage assistance. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Ability to assist and direct guests by knowledge of hotel property, amenities, local area, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Vehicles : Fill out all required logs and complete safety checks of the vehicles. Ensure there is gas in the vehicle and that it is clean and presentable by picking up trash and periodically going through a car wash. Cost Control : Responsible for proper use and basic maintenance of hotel vehicle, all equipment and supplies, and adheres to cost controls to reduce expenses and waste. Plan to ensure avoiding unnecessary trips. Safety/Risk Management : Responsible for the safe operation of hotel vehicle, and adheres to all applicable traffic laws. Responsible for completing the following checks: preventive maintenance, DOT, and required safety equipment. Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Self Management : Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Qualifications Education : High school diploma or GED preferred. Current and valid drivers' license with safe driving record required. Must have appropriate class of driver's license based on hotel vehicle requirements, and must be a minimum of eighteen (18) years of age for insurance purposes. Experience/Knowledge/Skills/Abilities : Prior hotel and/or related guest service experience preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Physical : Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. PI116215128

B. F. Saul Company EEO/AA/M/F/Vet/Disability. Location DoubleTree by Hilton McLean Tysons City McLean Job Function Housekeeping State VA Type Full Time ID 2019-4455 Schedule Variable Overview and Responsibilities This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards. Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations. Follows CSM high standards of quality to ensure guest satisfaction. Responsibilities: Cleanliness : Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms. Guest Service . Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Safety/Risk Management : Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures. Self Management : Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. Qualifications Education : High school diploma or GED preferred. Experience/Knowledge/Skills/Abilities : Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment. Physical : Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. Significant bending required. PI116215186

B. F. Saul Company EEO/AA/M/F/Vet/Disability. Location Courtyard Tysons Corner City McLean Job Function Engineering State VA Type Part Time ID 2019-4485 Schedule Variable Overview and Responsibilities This position is responsible for providing assistance in engineering operations; including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance and asset protection. Follows B. F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction. Responsibilities: Engineering : Learns and demonstrates the ability to maintain property assets. Works with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections and capital expenditures. Learns the impact of maintaining company assets and how it impacts the overall financial success of the hotel property. Guest service : Assists and responds to guests requests in a friendly and positive manner, while providing the highest level of service. Ability to assist guests by having knowledge of hotel property, guest room repairs and common area maintenance. Personally sets a strong example for other associate through exceptional guest service. Identifies concerns and provides maintenance solutions : Assesses and evaluates property assets through preventative maintenance. Works with appropriate managers in a respectful and courageous manner to recommend maintenance service solutions. Follows B. F. Saul Company Hospitality Group's standard operating procedures : Works with the Chief Engineer to learn, understand and execute on all engineering SOP's. Works collaboratively with all others : Works as a team player in meeting guest needs, and actively contributes to the efforts of other departments when necessary. Completes all assigned duties inside or outside the normal scope of responsibilities within the engineering department. Works safely : Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Uses personal protective equipment when needed. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Self Management : Produces required volume of work by planning, organizing and prioritizing work duties as presented by the Chief Engineer. Adheres to B. F. Saul Company Hospitality Group attendance policy, general work rules and department procedures. Attends all required department and hotel meetings. Qualifications REQUIRED SKILLS AND EXPERIENCE Education : High School diploma or GED required. CPO, and appliance repair certification is desired, or the ability to obtain certification based on property needs. Experience/Knowledge/Skills/Abilities :2+ yearsof maintenance experience is preferred. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Physical : Abilityto push, pull, and lift up to 100 pounds on a regular basis throughout shift. PI116186302

B. F. Saul Company EEO/AA/M/F/Vet/Disability. Location DoubleTree by Hilton McLean Tysons City McLean Job Function Housekeeping State VA Type Full Time ID 2019-4454 Schedule Morning/AM Overview and Responsibilities This position is responsible for cleaning guestrooms to B. F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows B. F. Saul Company Hospitality Grouphigh standards of quality to ensure guest satisfaction. Responsibilities: Cleanliness : Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order. Guest Service : Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Safety/Risk Management : Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member's incidents. Knowledgeable of hotel emergency procedures. Self Management : Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. Qualifications Education: High school diploma or GED preferred. Experience/Knowledge/Skills/Abilities: Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment. Physical: Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. Significant bending required. PI116105729

B. F. Saul Company EEO/AA/M/F/Vet/Disability. Location DoubleTree by Hilton McLean Tysons City McLean Job Function Front Office State VA Type Full Time ID 2019-4458 Overview and Responsibilities POSITION PURPOSE This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES -Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. -Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. -Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. -Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures. Qualifications REQUIRED SKILLS AND EXPERIENCE Education: High school diploma or GED required. Experience/Knowledge/Skills/Abilities: 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Physical: Ability to lift, push and pull up to 75 pounds on an occasional basis. EOE M/F/V/D PI115721448

B. F. Saul Company EEO/AA/M/F/Vet/Disability. Location DoubleTree by Hilton McLean Tysons City McLean Job Function Front Office State VA Type Full Time ID 2019-4457 Schedule Variable Overview and Responsibilities This position is responsible for ensuring outstanding guest service and effective operations of the front desk. Uses leadership skills to drive revenue, maximize profit and ensure quality. Effective management of assigned staff to ensure guest satisfaction, positive team member relations and achievement of overall financial results. Responsibilities: Guest Service : Accountable for guest satisfaction by ensuring service standards are met and guests' needs and concerns are responded to in a timely manner with a focus on service recovery when applicable. Works side by side with staff to train and model appropriate guest service standards. Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations. Achieves business revenue goals by implementing and delivering creative service programs designed to increase guest satisfaction. Financial Results and Cost Control : Supports management of expenses to maximize hotel profitability. Supports cost saving measures and efficient strategies in order to meet/exceed budget for expenses. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources. Uses expertise to advise and implement changes to front desk operations as needed, while maximizing revenue and occupancy. People Management and Training : Assists in evaluating staff performance and takes appropriate corrective action as needed to hold team members accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies. Promotes collaboration and positive, professional work environment. Self/Workload Management : Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Supports all front desk initatives. Must have high attention to detail, good communication skills and leadership ability. Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving. Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures. Safety/Risk Management : Conduct routine inspections of front desk operations to maintain standards per B. F. Saul Company Hospitality Group, local, state and federal regulations. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Qualifications Education : High school diploma or GED required, college degree or equivalent experience preferred Experience/Knowledge/Skills/Abilities : 2+ years of customer service and 1+ years supervisory/management experience desired. Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests. Must be able to manage multiple priorities in a fast-paced environment. Demonstrates clear written and verbal communication skills. Physical : Ability to lift, push and pull up to 75 pounds on an occasional basis. PI115721498

B. F. Saul Company EEO/AA/M/F/Vet/Disability. Location Courtyard Tysons Corner City McLean Job Function Front Office State VA Type Part Time ID 2019-4452 Schedule Variable Overview and Responsibilities This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Responsibilities: Guest Service : Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Financial Results and Cost Control : Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Self/Workload Management : Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Safety/Risk Management : Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures. Qualifications Education : High school diploma or GED required. Experience/Knowledge/Skills/Abilities : 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Physical : Ability to lift, push and pull up to 75 pounds on an occasional basis. PI115721616

B. F. Saul Company EEO/AA/M/F/Vet/Disability. Location Courtyard Tysons Corner City McLean Job Function Front Office State VA Type Part Time ID 2019-4451 Schedule Overnight Overview and Responsibilities This position is responsible for balancing and closing previous business day and completing daily financial reports. This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction. Responsibilities: Guest Service : Performs the manager-on-duty role during 3rd shift. Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Ability to work independently or in a team in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Audit : Accountable for accurately balancing all revenue sources and completing daily financial reports. Process no-show reservations, prepare financial reports for managerial review. Close the financial day for the hotel. Financial Results and Cost Control : Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste. Self/Workload Management : Produces required volume of work by planning, organizing and prioritizing work duties. After completing financial tasks, works on assigned additional projects, stocking supplies and assisting other over-night staff as needed. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings. Safety/Risk Management : Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures. Qualifications Education: High school diploma or GED required. Experience/Knowledge/Skills/Abilities : 2+ years prior guest service experience required, preferably in a hospitality setting. Prior night audit or accounting experience preferred. Excellent computer knowledge and communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment. Physical : Ability to lift, push and pull up to 75 pounds on an occasional basis. PI115721675