15 jobs found in lombard

US-IL-Lombard Overview Roto-Rooter, America's premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited! We have an excellent opportunity available for a DISPATCHER in our Call Center. Responsibilities Liaison between our field technicians and customers nationwide. Distribute jobs to field technicians. Manage the workload of field technicians throughout the Eastern portion of the country. Interact with customers to keep them informed of the status of their assigned field technician's arrival. Relay necessary job information to the field technician. Resolve any customer service issues. Requirements Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment Able to multi task Excellent customer service skills Solid computer skills (Microsoft Word and Excel) AS400 knowledge preferred Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Paid Training Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags IN1232 PM2 #CB PI114604733

US-IL-Lombard Overview Customer Service Representative Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! We have an excellent opportunity available for a CUSTOMER SERVICE REPRESENTATIVE in our Call Center. Responsibilities Responsibilities include: First point of contact with our customers. Obtain key information from the customer while showing empathy, a sense of urgency, and confidence that we will solve their plumbing troubles. Enter information obtained on the initial customer contact into our AS400. Schedule service call based on customer's convenience. Discuss additional services and products we have available. Requirements Requirements include: Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment Excellent customer service skills Solid computer skills (Microsoft Word and Excel) AS400 knowledge preferred Call center experience a plus Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Paid Training Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags PM2 IN1232 #CB2 PI114604735

Universal Banker US-IL-Lombard Job ID: 2019-3991 Type: Regular Full-Time # of Openings: 1 Category: Retail - Personal Banking Retail Responsibilities This is a non-exempt/hourly position. Non-exempt employees categorized as Full-time generally work 37.5 hours per week. Summary: Performs both Teller and Platform transactions according to established bank procedures. Acquires knowledge of bank products and is able to open, and service accounts and identify cross selling opportunities to both new and/or existing customers. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions. Consistently provides exceptional customer service. Engages customers in the lobby and takes ownership of customer experience, fulfilling general customer transactions on the teller and platform systems. Develops and expands customer relationships by proactively identifying customer needs and offering advice and appropriate financial solutions to help customers achieve their financial goals. Refers more advanced customer product needs to senior staff as needed. Under the guidance of a mentor, works to learn moderately complex consumer and business products/services, consumer loans and credit cards, business accounts, IRA’s, and/or fiduciary accounts. Maintains operational signing and approval, and wire transfer authority. Assists with educating customers on options for managing financial transactions by leveraging technology, tools and resources. Promotes the use of WSB technology to our customers for their use in their daily banking. Maintains working knowledge of bank deposit, loan products and services and identifies opportunities to refer existing customers and prospects to Wealth Management, Cash Management and other internal business units. Initiates and ensures successful onboarding of customers to WSB through the use of phone calls, E-mail, and mailings. Resolves a variety of customer problems while ensuring the highest level of customer experience and satisfaction. Escalates customer concerns as necessary. Uses available resources for problem resolution, which may involve analysis of information received from other internal departments. Knowledgeable of and able to navigate through deposit and teller automation applications. Provides customer guidance and navigation through various delivery channels. All other reasonable duties as assigned. Qualifications Required Education and Experience: Strong computer skills. Proficiency in Microsoft Office Suite; Excellent verbal and written communication skills; Strong customer service and problem-solving skills; 1-2 years banking experience, or equivalent experience in a customer contact/sales position. Demonstrated ability to meet and/or exceed the standards of both the teller and platform functions on the position. High school diploma or equivalent. Requirements for performing Essential Functions: On the job the employee may physically be required to bend, sit, stand, walk, use finger movements, and/or handle objects (manual dexterity). On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, and analyze. West Suburban Bank is an Equal Opportunity Employer/ Disabled/Veteran. PI114593378

Digital Banking Support Representative US-IL-Lombard Job ID: 2019-3989 Type: Regular Full-Time # of Openings: 1 Category: Call Center/Customer Service Call Center Responsibilities Summary: The Digital Banking Support Representative is responsible for assisting internal and external customers with mobile banking and online banking services. Answers and responds to customer inquiries, questions, and complaints via telephone, secure message, and email in a timely and professional manner. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions. Assists internal and external customers with online banking and mobile banking services by phone, online secure message, and email in an efficient, timely and professional manner. Responds to Online Banking inquiries including password resets, basic system training, check ordering, stop payments, e-Statement enrollment, and overall troubleshooting as needed to support service excellence. Handles customer issues surrounding bill pay enrollment including reviewing account setup and adding or removing payees as necessary. Also Bill Payment Resolution. Processes mobile deposits through EZ Admin/Ensenta. Reviews customer transactions, approves or returns checks, and works with customers to resolve rejected transactions. Completes mobile banking activity reporting. Processes applications for online banking customers. Completes annual audit of accounts opened via online banking. Processes OLB applications and additional account requests, for new and existing online banking customers Actively seeks cross-selling opportunities, selling new or additional products or services that meet customers’ needs, and makes appropriate referrals to other bank areas. Remains up to date and educated on products, services, marketing promotions, policies and procedures. Demonstrates proficiency in navigating systems used in online and mobile banking to answer customer and internal inquiries. Supports customers with newly developed digital products. Directs customers to proper employees for answers to more complex problems and inquiries. Communicates customer comments, issues and requests to the appropriate branch/department. Clearly communicates the proper use of online and mobile banking, handling customer’s objections and anxiety to new technology. Promotes benefits of the technology and ensures a positive experience. All other reasonable duties as assigned. Works with clients and third party vendors to trouble shoot and resolve technical issues Reviews and maintains daily reports for closed or restricted OLB access and estatements requests Process and maintenance new account applications submitted via the online management console. Qualifications Required Education and Experience: Strong computer skills; Strong verbal and written communication skills; Minimum of 2 years call center or customer service experience in the financial industry; Working knowledge of bank products and services; High school diploma or equivalent Preferred Education and Experience: Previous Personal Banking experience and/or knowledge of deposit account titling and ownership. Requirements for performing Essential Functions: On the job the employee may physically be required to bend, sit, use finger movements, and/or handle objects (manual dexterity).On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, analyze, and multi-task. West Suburban Bank is an Equal Opportunity Employer/ Disabled/Veteran. PI114563650

Business Analyst US-IL-Lombard Job ID: 2019-3988 Type: Regular Full-Time # of Openings: 1 Category: Corporate Operations Operations Responsibilities Summary: Assesses and analyzes business processes for operational effectiveness. Identifies, designs, builds and implements process improvement solutions. Serves as a liaison between assigned business unit and IT, providing in-depth knowledge of the functional capabilities of specific software applications and a functional understanding of the user environment. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions. Performs needs assessment for process improvement initiatives within assigned business unit(s). Identifies gaps in operational effectiveness and determines root cause. Proposes solutions in the form of redesigned business processes or implementation of new software. Documents business requirements and prepares gap and impact analysis. Formulates plan by outlining steps required to develop an integrated solution using structured analysis and design. Submits plans for approval to management and requesting business unit. Validates the proposed solution against the client’s needs, goals, objectives, and expectations. Collaborates with business unit and other stakeholders to design business processes and ensure proposed solutions adequately support the goals of the business unit and integrate with impacted work groups. Acts as a liaison between the business unit and IT staff to identify system requirements and clarify business unit integration objectives. Creates detailed documentation for subsequent development and implementation by the bank and its vendors. Responsible for the creation of technical reference documentation, flowcharts, integration dependencies, etc. for assigned software application and/or a project. Creates thorough functional and regression test plans for new software and/or business processes. Participates in and oversees system testing to validate delivered functionality meets the business objectives. Identifies problems in testing, analyzes solutions, and assists the business unit in selecting the best alternative. Point of contact to resolve and troubleshoot various production issues that arise under their administrative realm. Maintains an understanding of assigned bank systems and how they relate to each other and their dependencies. Responsible for understanding and maintaining software configuration settings for assigned systems. Participates on project teams related to new product development and implementation and new banking software upgrades or migrations. Assesses impact of projects on assigned business unit(s). Collaborates with the Compliance Department to ensure operational changes follow the bank’s Compliance Management System, as well as the bank’s Change Management System. Develop dashboards and reporting tools to support business units in their reporting and monitoring functions as well as strategic planning activities. All other reasonable duties as assigned. Qualifications Required Education and Experience: Bachelor’s degree with a concentration in MIS or similar discipline, or equivalent work experience; Proficiency in Microsoft Office Suite; Excellent verbal and written communication skills, including strong technical writing ability; Time management and multi-tasking skills; Analytical and problem solving skills; Preferred Education and Experience: Loan experience; Basic understanding of SharePoint features and concepts, knowledge of Microsoft Access or SQL, Ad Hoc reporting tools. Working knowledge of banking operations Prior experience in business analysis or related project work Requirements for performing Essential Functions: On the job the employee may physically be required to bend, sit, push/pull, use finger movements, handle objects (manual dexterity), reach above shoulder level, and carry/lift loads up to 25 lbs. On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, and analyze. West Suburban Bank is an Equal Opportunity Employer. M/F/D/V PI114531969

Location: US-IL-Lombard ID: 2019-15941 # of Openings: 1 Category: Operations Store Number: 1029 Doing Business As: Benihana Lombard Business Unit: Benihana Lombard Corp. Position Type: Full-Time Overview Founded in 1964, Benihana is the leading Japanese Restaurant in the dining Industry. The key to our success is simple: Our ability and passion for hiring the right people, investing in their training and development and keeping them happy! We recognize that growth and development is a process that never ends, that relationships need constant nurturing and that improvement is always possible. We are always open to individuals that have the passion and commitment to grow with the Benihana Family and share in our Success! Responsibilities Guest Related Seeks out and uses service-related guest feedback and takes appropriate action to continually improve the level of service, drive overall guest satisfaction, increase return visits and reduce guest complaints. Develops and implements plans to continually improve guest satisfaction in the areas of server attentiveness and table cleanliness. Concentrates on training service personnel, to continually improve the guest experience. Ensures safety, sanitation and security guidelines are followed at all times and immediately resolves any items identified in inspections. Reinforces suggestive selling behaviors by ensuring that the guest is invited to enjoy sushi, side orders, beverages and desserts as part of the dining experience. Is responsible for maintaining the Benihana standards of products, services and quality. Creates and fosters a culture to make wine and sake an integral part of every guest's dining experience. Creates an atmosphere that insures guests to feel welcome and wish to return. Employee Related Sources, recruits and selects diverse, highly skilled service and front of house employees. Guarantees commitment to dress/grooming and personal hygiene standards. Ensures steps of service are consistently executed by training, developing and holding employees accountable. Supports other managers in food and beverage training to develop the front of house employees. Delivers timely performance feedback in the form of active coaching, counseling and recognition. Prepares fair and consistent front of house schedules in a timely manner. Ensures appropriate staffing levels to deliver a great guest dining experience. Takes necessary disciplinary action, including dismissal for unacceptable behavior or performance decisively. Conducts an all staff meetings at least once every four weeks. Is able to effectively address employee relations issues, appropriately problem-solve and liaison with the Human Resource department as necessary. Investor Related Develops and implements service plans that outline specific initiatives to increase return visits. Inspires teamwork among managers to build guest counts, sales and earnings through providing a superior dining experience for the guest. Manages beverage costs and monitors to ensure that all beverages are properly pre-checked and accounted for. Is responsible for protecting the company's assets and interests from damage and theft. Keeps equipment functional. Leadership Related Takes a leadership role in initiating service standards that support the goal of delighting the guest. Demonstrates the appropriate level of knowledge and problem-solving and decision-making skills needed to drive service initiatives. Holds employees accountable for excellent service-related results and fosters an environment of open, clear, two-way communication. Gives feedback and offers retraining or redirection to raise performance. Quickly takes the necessary and appropriate action when performance falls below standards. Acts as an ambassador and enforcer of company regulations, policies and procedures. Has general knowledge of Japanese culture relating to the Benihana Concept. Must have thorough working knowledge of restaurant operational procedures in all phases including equipment. Has full knowledge of corporate regulations, policies and procedures. Has general knowledge of laws (both federal and local) that govern the restaurant industry. Is able to tabulate, compute and analyze business statistics of the Benihana Restaurant. Is able to use a personal computer or laptop computer provided by the Company for tasks given by the Company. Is able to operate and teach employees the P.O.S System. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Required: Two to five years of restaurant management experience working in a high volume full service concept. Preferred: Bachelor's degree (B. A.) from four-year college or university; one to two years restaurant management experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Outlook Contact Management systems; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Other Skills and Abilities Experience communicating and working with individuals from various socio-economic backgrounds Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate. #BH #JT #CB Not ready to apply? Join our Talent Network! Text "Benihana" to 51893. PI114393573

Teller US-IL-Lombard Job ID: 2019-3984 Type: Regular Full-Time # of Openings: 1 Category: Retail - Teller Line Retail Responsibilities Summary: Performs assigned duties related to the handling of customer transactions according to established bank procedures. Discusses and actively cross-sells bank products and services under supervision according to established policies and procedures. Acquires knowledge of bank products and is able to open, service, and identify cross selling opportunities to new and/or existing customers. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions. Delivers a unique customer experience in an effort to build rapport to increase the opportunity to establish loyal fully banked customer relationships. Identifies sales opportunities through meaningful conversations with customers, and making the appropriate referrals to branch partners. Performs lobby engagement activities to connect with customers and establish opportunity to market WSB products that meet their needs. Assist with educating the customers on options for managing financial transactions by leveraging technology, tools and resources. Receives and efficiently processes teller transactions verifying required information within appropriate authority level. Maintains a cash drawer, balances cash drawer daily, and locates and/or corrects errors. Operates and may balance various branch automation machines such as coin machine, coin vault, ATM, Cash Recycler, etc. May open and/or close the bank as needed. Required to lift or move items, including but not limited to cash drawers, safe deposit boxes, coin bags, boxes and other items or objects. Provides general bank services to customers within established procedures including official checks, money orders, traveler’s checks, certified checks, safe deposit box access and safe deposit box rentals etc. May accept utility and loan payments. Maintains current knowledge of basic bank deposit products, and services. Effectively identifies customer needs and identifies sales opportunities. Implements plans to retain and enhance existing customer relationships through activities such as cross selling of additional products/services, and actively referring customers to other sales divisions of the bank. Responsible for maintaining current knowledge and adhering to all bank policies and procedures, within the scope of their job, to ensure compliance and audit adherence. Investigates and corrects errors. Refers to appropriate bank personnel as needed. Actively contributes to the achievement of branch goals as well as individual sales and customer service goals. May assist in training new employees in customer service and banking policies and procedures as needed. Occasional local travel is required. All other reasonable duties as assigned. Qualifications Required Education and Experience: Intermediate computer skills. Proficiency in Microsoft Office Suite; Excellent verbal and written communication skills; Strong customer service and problem-solving skills; Ability to meet and/or exceed set deposit product referral goals; Preferred Education and Experience: • Previous teller and/or related cash handling experience; • High-school diploma or equivalent. Requirements for performing Essential Functions: On the job the employee may physically be required to stand for long periods of time, bend, sit, walk, kneel, climb, push/pull, use finger movements, handle objects (manual dexterity), reach above shoulder level, and carry/lift loads up to 35 lbs. The company requires any item weighing over 35 lbs to be lifted or moved by more than one worker (“team lift”), or by using appropriate equipment. On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, and analyze. On the job the employee may be around moving machinery and work in confined quarters. West Suburban Bank is an Equal Opportunity Employer/ Disabled/Veteran. PI114411899

True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Yorktown Center City: Lombard State/Territory: IL Company Order Number: 9484 # of openings: 3 Description JOB TITLE: Sales Associate IMMEDIATE MANAGER: Store Manager DIRECT REPORTS: 0 DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non - Exempt BUDGET RESPONSIBILITY: N/A THE PURPOSE As a Sales Associate , you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain True Religion merchandising standards, and safeguard company assets. THE ROLE Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Assist in floor moves, merchandising, display maintenance, and housekeeping Assist in processing and replenishing merchandise and monitoring floor stock. Assist in completing price changes within the department. Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips. Reconcile daily sales and prepare deposits and end of day reports for management. Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom. Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management. Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation. YOU ARE Retail Savvy: you understand the complexities that come with working in a luxury retail environment and its customers Goal Oriented: you work hard and strategize in order to achieve daily, monthly and yearly sales goals. Upbeat: you always have a positive and welcoming attitude towards peers and customers. Brand Knowledgeable: you know our brand like the back of your hand including all fits and styles. Fashionable: you are current with trends and are able to make styling recommendations to the customer. Fearless, Focused, Open and Fast! REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES High School Diploma Must be over 18 years of age Minimum of 6 months of retail sales experience Ability to read, count, and write to accurately complete all documentation Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder PI114426328

Universal Banker US-IL-Lombard Job ID: 2019-3982 Type: Regular Full-Time # of Openings: 1 Category: Retail - Personal Banking Retail Responsibilities This is a non-exempt/hourly position. Non-exempt employees categorized as Full-time generally work 37.5 hours per week. Summary: Performs both Teller and Platform transactions according to established bank procedures. Acquires knowledge of bank products and is able to open, and service accounts and identify cross selling opportunities to both new and/or existing customers. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions. Consistently provides exceptional customer service. Engages customers in the lobby and takes ownership of customer experience, fulfilling general customer transactions on the teller and platform systems. Develops and expands customer relationships by proactively identifying customer needs and offering advice and appropriate financial solutions to help customers achieve their financial goals. Refers more advanced customer product needs to senior staff as needed. Under the guidance of a mentor, works to learn moderately complex consumer and business products/services, consumer loans and credit cards, business accounts, IRA’s, and/or fiduciary accounts. Maintains operational signing and approval, and wire transfer authority. Assists with educating customers on options for managing financial transactions by leveraging technology, tools and resources. Promotes the use of WSB technology to our customers for their use in their daily banking. Maintains working knowledge of bank deposit, loan products and services and identifies opportunities to refer existing customers and prospects to Wealth Management, Cash Management and other internal business units. Initiates and ensures successful onboarding of customers to WSB through the use of phone calls, E-mail, and mailings. Resolves a variety of customer problems while ensuring the highest level of customer experience and satisfaction. Escalates customer concerns as necessary. Uses available resources for problem resolution, which may involve analysis of information received from other internal departments. Knowledgeable of and able to navigate through deposit and teller automation applications. Provides customer guidance and navigation through various delivery channels. All other reasonable duties as assigned. Qualifications Required Education and Experience: Strong computer skills. Proficiency in Microsoft Office Suite; Excellent verbal and written communication skills; Strong customer service and problem-solving skills; 1-2 years banking experience, or equivalent experience in a customer contact/sales position. Demonstrated ability to meet and/or exceed the standards of both the teller and platform functions on the position. High school diploma or equivalent. Requirements for performing Essential Functions: On the job the employee may physically be required to bend, sit, stand, walk, use finger movements, and/or handle objects (manual dexterity). On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, and analyze. West Suburban Bank is an Equal Opportunity Employer/ Disabled/Veteran. PI114345999

Universal Banker US-IL-Lombard Job ID: 2019-3981 Type: Regular Full-Time # of Openings: 1 Category: Retail - Personal Banking Retail Responsibilities This is a non-exempt/hourly position. Non-exempt employees categorized as Full-time generally work 37.5 hours per week. Summary: Performs both Teller and Platform transactions according to established bank procedures. Acquires knowledge of bank products and is able to open, and service accounts and identify cross selling opportunities to both new and/or existing customers. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions. Consistently provides exceptional customer service. Engages customers in the lobby and takes ownership of customer experience, fulfilling general customer transactions on the teller and platform systems. Develops and expands customer relationships by proactively identifying customer needs and offering advice and appropriate financial solutions to help customers achieve their financial goals. Refers more advanced customer product needs to senior staff as needed. Under the guidance of a mentor, works to learn moderately complex consumer and business products/services, consumer loans and credit cards, business accounts, IRA’s, and/or fiduciary accounts. Maintains operational signing and approval, and wire transfer authority. Assists with educating customers on options for managing financial transactions by leveraging technology, tools and resources. Promotes the use of WSB technology to our customers for their use in their daily banking. Maintains working knowledge of bank deposit, loan products and services and identifies opportunities to refer existing customers and prospects to Wealth Management, Cash Management and other internal business units. Initiates and ensures successful onboarding of customers to WSB through the use of phone calls, E-mail, and mailings. Resolves a variety of customer problems while ensuring the highest level of customer experience and satisfaction. Escalates customer concerns as necessary. Uses available resources for problem resolution, which may involve analysis of information received from other internal departments. Knowledgeable of and able to navigate through deposit and teller automation applications. Provides customer guidance and navigation through various delivery channels. All other reasonable duties as assigned. Qualifications Required Education and Experience: Strong computer skills. Proficiency in Microsoft Office Suite; Excellent verbal and written communication skills; Strong customer service and problem-solving skills; 1-2 years banking experience, or equivalent experience in a customer contact/sales position. Demonstrated ability to meet and/or exceed the standards of both the teller and platform functions on the position. High school diploma or equivalent. Requirements for performing Essential Functions: On the job the employee may physically be required to bend, sit, stand, walk, use finger movements, and/or handle objects (manual dexterity). On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, and analyze. West Suburban Bank is an Equal Opportunity Employer/ Disabled/Veteran. PI114346017

US-IL-Lombard Overview Customer Service Representative Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! We have an excellent opportunity available for a CUSTOMER SERVICE REPRESENTATIVE in our Call Center. Responsibilities Responsibilities include: First point of contact with our customers. Obtain key information from the customer while showing empathy, a sense of urgency, and confidence that we will solve their plumbing troubles. Enter information obtained on the initial customer contact into our AS400. Schedule service call based on customer's convenience. Discuss additional services and products we have available. Requirements Requirements include: Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment Excellent customer service skills Solid computer skills (Microsoft Word and Excel) AS400 knowledge preferred Call center experience a plus Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Paid Training Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags PM2 IN1232 #GD2 PI114316677

Commercial Loan Documentation Specialist II US-IL-Lombard Job ID: 2019-3978 Type: Regular Full-Time # of Openings: 1 Category: Lending - Commercial Commercial Loans Responsibilities Summary: The senior Documentation Specialists are responsible for the preparation of documentation of more complex loan transactions. They must validate that all necessary information has been collected and addressed, or correct data as necessary. They will work closely with the lender, credit dept., or closing specialist on the deal structure and will follow up on re-approvals as needed. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions. Validates that all necessary information has been gathered by the Closing Specialists and provided to doc prep for each loan transaction assigned for doc prep Performs a review of the documentation received from the Closing Specialist, ensuring accuracy of the data as well as compliance to any federal regulations, the bank’s credit policy and the banks underwriting guidelines Ensures that all conditions have been met per the credit approval, creates instructions for the boarding area to capture any pre-funding conditions or post-closing follow-up tickler items as needed. Responsible for identifying and addressing any missing items. Makes recommendations for corrective action or requests additional documentation deemed necessary to the transaction in order to minimize potential documentary discrepancies or risk to the bank Collaborates with the lender, credit department, and/or Loan Closing Specialist on the deal structure. Consults management to resolve issues or to seek approval for exceptions or waivers Responsible to follow up with Loan Officer or Closing Specialist to have any re-approvals needed for changes to the credit write up, if applicable Evaluates corporate documentation such as Articles of Incorporation, Operating Agreements and/or By Laws to determine or validate the identified signers for the transaction. Prepares legal loan documentation in accordance with the loan approval and federal regulations using supporting documentation provided by the Loan Closing Specialist Self-audits certain renewal transactions in order to bypass a separate and final quality control audit review, therefore being able to accommodate quicker turn around on these transactions Works with a database of exceptions items to clear each one ensuring the banks lien position in pledged collateral, which includes (but is not limited to) the collection of recorded mortgages, assignment of rents, title policies, vehicle titles and recorded UCC’s are received Provides training to other team members within the department Qualifications Required Education and Experience: Strong verbal and written communication skills; Strong attention to detail Strong computer skills. Proficiency in Microsoft Office Suite; Proficient with Laser Pro Doc Prep System; or equivalent Ability to document all commercial loan types including Commercial Real Estate, Construction, and C&I Has a good working knowledge of Federal and State compliance regulations Minimum 2 years’ experience with Commercial Doc Prep Preferred Education and Experience: Bachelor’s degree in related field Requirements for performing Essential Functions: On the job the employee may physically be required to bend, sit, walk, use finger movements, handle objects (manual dexterity), and/or carry/lift loads up to 35lbs. The company requires the use of assistive devices or team lifting to help move or lift objects over 35 lbs. On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, and analyze. West Suburban Bank is an Equal Opportunity Employer/Veterans/Disabled. PI114305837

True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Yorktown Center City: Lombard State/Territory: IL Company Order Number: 9427 # of openings: 2 Description Seasonal Sales Associate Status: Temporary/Non-Exempt Reports to: Store Manager The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed. I. PURPOSE OF POSITION Responsible for maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets. II. DUTIES AND RESPONSIBILITIES • Ensure that each customer receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. • Maintain an awareness of all promotions and advertisements. • Assist in floor moves, merchandising, display maintenance, and housekeeping • Assist in processing and replenishing merchandise and monitoring floor stock. • Aid customers in locating merchandise. • Communicate customer requests to management. • Assist in completing price changes within the department. • Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips. • Reconcile daily sales and prepare deposits and end of day reports for management. • Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of merchandise. • Utilize a working knowledge of all retail merchandise including price, any special product considerations, stock location in store and in the back stockroom. • Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management. • Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation. • Answer all incoming calls with a professional greeting • Accurately execute any merchandise returns as directed • Actively execute the daily goals and priorities assigned by Store Manager. • Maintain stockroom merchandise organization and cleanliness. • Any other tasks as assigned by any manager. III. POSITION DIMENSIONS Scope, Complexity and Autonomy • Must be cross-trained as a cashier, sales associate and stock associate Decision-Making Authority and Judgment Must receive direction from manager Supervision Received • Store Manager • Co Manager • Assistant Store Manager Supervision Exercised • None Principal Relationships/Key Contacts • Store Manager • Co Manager • Assistant Store Manager • Sales Associates • Customers • Stock Associates • Cashiers IV. POSITION SPECIFICATIONS Education and Certifications • High School Diploma • Must be over 18 years of age Experience and Skills • Minimum of 6 months of retail sales experience • Ability to communicate with associates and customers • Ability to read, count, and write to accurately complete all documentation • Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, climbing a ladder and lifting on or around 11 kilograms PI114320753

US-IL-Lombard Overview Roto-Rooter, America's premiere plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our 80-year history, but it's our future that has us so excited! We have an excellent opportunity available for a DISPATCHER in our Call Center. Responsibilities Liaison between our field technicians and customers nationwide. Distribute jobs to field technicians. Manage the workload of field technicians throughout the Eastern portion of the country. Interact with customers to keep them informed of the status of their assigned field technician's arrival. Relay necessary job information to the field technician. Resolve any customer service issues. Requirements Self-starter who is organized and thorough with attention to detail and thrives in a bustling environment Able to multi task Excellent customer service skills Solid computer skills (Microsoft Word and Excel) AS400 knowledge preferred Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical Benefits Prescription Drug Card Dental Insurance Paid Vacation Paid Training Life Insurance 401K Savings Plan Tuition Reimbursement EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Advertising Tags IN1232 PM2 PI114168559

Universal Banker US-IL-Lombard Job ID: 2019-3974 Type: Regular Full-Time # of Openings: 1 Category: Retail - Personal Banking Retail Responsibilities This is a non-exempt/hourly position. Non-exempt employees categorized as Full-time generally work 37.5 hours per week. Summary: Performs both Teller and Platform transactions according to established bank procedures. Acquires knowledge of bank products and is able to open, and service accounts and identify cross selling opportunities to both new and/or existing customers. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions. Consistently provides exceptional customer service. Engages customers in the lobby and takes ownership of customer experience, fulfilling general customer transactions on the teller and platform systems. Develops and expands customer relationships by proactively identifying customer needs and offering advice and appropriate financial solutions to help customers achieve their financial goals. Refers more advanced customer product needs to senior staff as needed. Under the guidance of a mentor, works to learn moderately complex consumer and business products/services, consumer loans and credit cards, business accounts, IRA’s, and/or fiduciary accounts. Maintains operational signing and approval, and wire transfer authority. Assists with educating customers on options for managing financial transactions by leveraging technology, tools and resources. Promotes the use of WSB technology to our customers for their use in their daily banking. Maintains working knowledge of bank deposit, loan products and services and identifies opportunities to refer existing customers and prospects to Wealth Management, Cash Management and other internal business units. Initiates and ensures successful onboarding of customers to WSB through the use of phone calls, E-mail, and mailings. Resolves a variety of customer problems while ensuring the highest level of customer experience and satisfaction. Escalates customer concerns as necessary. Uses available resources for problem resolution, which may involve analysis of information received from other internal departments. Knowledgeable of and able to navigate through deposit and teller automation applications. Provides customer guidance and navigation through various delivery channels. All other reasonable duties as assigned. Qualifications Required Education and Experience: Strong computer skills. Proficiency in Microsoft Office Suite; Excellent verbal and written communication skills; Strong customer service and problem-solving skills; 1-2 years banking experience, or equivalent experience in a customer contact/sales position. Demonstrated ability to meet and/or exceed the standards of both the teller and platform functions on the position. High school diploma or equivalent. Requirements for performing Essential Functions: On the job the employee may physically be required to bend, sit, stand, walk, use finger movements, and/or handle objects (manual dexterity). On the job the employee must mentally be able to read/comprehend, write, perform calculations, communicate orally, reason, and analyze. West Suburban Bank is an Equal Opportunity Employer/ Disabled/Veteran. PI114153286