15 jobs found in irving

Whiskey Cake - Irving, Irving, TX As a busser, you set the stage for service: setting & clearing tables, assisting servers and attending to customers' needs. You should be a team player and enjoy working at a fast pace. If you're not already, you'll become a multitasking pro. With experience and a great attitude, this role could lead to more opportunities, like becoming a server. PI117333093

Whiskey Cake - Irving, Irving, TX - TABC and Food Handler's certifications are required. - Previous experience is preferred but not required. - Personality is must! As a part-time server, you truly care about providing a memorable and hospitable experience. You are welcoming and accommodating with the ability to educate our patrons and guide their experience to create lasting memories. You have a desire to expand your knowledge of our offerings and be creative with your recommendations, using suggestive selling where appropriate. You work quickly, love being part of a team and are capable of solving problems in stride. PI117333105

Intern, Software Quality Engineer Summer 2020 582-275 Who We Are: Train Dynamic Systems is a Division of New York Air Brake, serving the rail industry since 1890 with innovative train control systems. Train Dynamic Systems (TDS), a unit of New York Air Brake, is the worldwide leading industry expert in train dynamics and training simulators. NYAB is headquartered in Watertown, New York, with operations in Nixa & Kansas City, Missouri; Irving, Texas; West Chicago, Illinois and Salisbury, North Carolina. Known for innovation, quality, customer focus, and safety, NYAB continues to grow and offer career opportunities in a people-first environment. Responsibilities to include: Develop and execute test cases within agile/scrum sprint cycles Assist in writing automated test cases. Conduct manual/automated regression testing of software. Diagnosing defects, document reproduction steps, and defect tracking from discovery to resolution. What We Offer: Competitive salary, volunteer time, and free on-site workout facility Understanding of / exposure to software development/testing methodologies Knowledge of C++, Java, and scripting languages (e.g., python) is a plus. Previous relevant internship, co-op, course, or work experience Education: Working towards a college degree in Computer Science or Engineering degree. General : Hours: 40 hours/week Pay Rate: $13.00-$20.00/hr., depending on academic class Offers of employment are contingent on pre-employment drug testing and criminal background screening results New York Air Brake is an Equal Opportunity Employer, committed to excellence through diversity: EOE/AA/M/F/D/V Irving, Texas, United States Intern PI117336833

Intern, Software Engineer Summer 2020 581-275 Who We Are: Train Dynamic Systems is a Division of New York Air Brake, serving the rail industry since 1890 with innovative train control systems. Train Dynamic Systems (TDS), a unit of New York Air Brake, is the worldwide leading industry expert in train dynamics and training simulators. NYAB is headquartered in Watertown, New York, with operations in Nixa & Kansas City, Missouri; Irving, Texas; West Chicago, Illinois and Salisbury, North Carolina. Known for innovation, quality, customer focus, and safety, NYAB continues to grow and offer career opportunities in a people-first environment. This is your opportunity to make a big impact on the next generation of electronic controls and braking safety systems. The Co-op opportunity is for students with a GPA of 3.0 or higher in any of the following disciplines: Software Engineering, Computer Science, Computer Engineering, Mechanical Engineering, or Electrical Engineering. You will work within the Systems Engineering groups. Opportunity to work with Software Engineers on any of the following tasks: Investigate software bug reports, change requests Design, code, modify, debug, test and document software Author documents (Design, Interface control, Functional, etc...) Provide task breakdown and effort estimates Unit tests - Design, document, execute and result recording Integration tests - Design, document, execute and result recording Report issues including timely escalation Use software configuration management (SCM) tools Work under supervision/guidance of other Systems Engineers, Project Managers, Customer support, Test Engineers and Software Engineers Perform any other duties assigned by the management What We Offer: Competitive salary, volunteer time, and free on-site workout facility C/C++ programming, Real-time/Embedded Systems UNIX/Linux, QNX, Windows MS office suite Familiarity with OOAD The successful candidate will have the following skills: Detail oriented Good problem-solving skills Good communication and team skills Ability to work in a cross-functional team in a dynamic working environment including international team members Previous relevant internship, co-op, course, or work experience Education: GPA of 3.0 or higher in any of the following disciplines: Software Engineering, Computer Science, Computer Engineering, Mechanical Engineering, or Electrical Engineering. You will work within the Systems Engineering groups. General: Hours: 40 hours/weekLocation: Irving, TXPay Rate: $15.75-$20.00/hr., depending on academic year EOE/M/F/D/V Irving, Texas, United States Intern PI117336848

Via Real Restaurant, Irving, TX - Previous food runner experience required - Food and Menu knowledge a plus. As the Food Runner, you are the lynch pin between the kitchen and guests, you'll be in constant motion ensuring plates are finished in the kitchen and food is delivered quickly and accurately to guests. You'll describe the food being presented and handle or communicate guest requests as they come up. PI117306404

Director Customer Development, Enterprise US-TX-Irving Title: Director Customer Development, Enterprise Job ID: 2020-4687 Type: Permanent Full Time # of Openings: 1 Irving, Texas Overview This role is based within our Enterprise Customer Development Sales team at Mimecast and we are looking for an exceptional person with strong sales and leadership skills. The Enterprise Customer Development Team focuses on our most strategic and largest customers in the North American Region. The ideal candidate will be a highly experienced, customer centric sales professional that exhibits a high level of leadership qualities both in terms of inspiring their teams but also delivering consistently high results. Responsibilities Senior leader in charge of all sales activities for Enterprise Customers in territory Works with Senior Staff in the development of the Strategic go-to-market Plan for Enterprise customers Provides leadership to the day-to-day operations of the sales department, while maintaining focus on the company’s strategic goals Establishes performance goals for reporting Sales Representatives and monitors performance on a continual basis Develops and improves business relations with all customers & partners of the Company Responsible for driving revenue while refining sales processes to build a highly functioning team Attract, retain, train, and motivate a diverse sales force Achieve monthly / quarterly / annual business targets Execute and drive end to end sales methodology and process (Force Management) Key Performance Indicator’s: Execute weekly cadence of One on Ones, Team Meetings, Enablement Sessions, etc. Manage rep and team level forecasting strategy and accuracy Maintain and report on pipeline analysis, stats, trends, etc. Whitespace analysis and account penetration game plans Desirable skills: Strong business / commercial acumen Strong communication skills (Written and Verbal) Emotionally intelligent leader with strong cross functional skills Results-oriented, customer centric with a positive outlook A natural forward planner who critically assesses own performance and that of their team members with a strong sense of professional ownership Comfortable with a high performance and dynamic environment Problem solver that thrives to improve everything they do Natural leader that does so through not only their words but actions Inspires through effective communication and collaboration Ability to manage risks, priorities and expectations in a fast-paced environment Superior problem-solving and analytical skills Qualifications Minimum of 5 years in sales leadership position in IT (ideally within email / messaging / security / or storage) Demonstrable track record of successfully leading direct and indirect sales teams with remote team members Proven ability to build integrated sales and marketing plans Proven capability of developing talent from within the business Willingness and ability to travel (50%) Reward We offer a highly competitive rewards and benefits package including private healthcare, dental and life coverage. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters strive on being high performers, problem solvers, and team players with passion and integrity. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PI117201000

Sales Manager, Commercial US-TX-Irving Title: Sales Manager, Commercial Job ID: 2020-4685 Type: Permanent Full Time # of Openings: 1 Irving, Texas Overview This role is based within our Commercial Customer Development Sales team here at Mimecast and we are looking for an exceptional person with strong sales and leadership skills. This is a very rich part of the U.S. market, and a space where the Mimecast proposition resonates very well. The ideal candidate will be an experienced sales professional that exhibits a high level of leadership qualities both in terms of inspiring their teams but also delivering consistently high results. This position will manage a team of Sales professionals who are responsible for developing strong relationships and incremental sales opportunities with our existing customer base. Responsibilities Manager in charge of all sales activities for current accounts in territory Develops, or participates with the staff, in the development of the Strategic go-to-market Plan. Provides leadership to the day-to-day operations of the sales department, while maintaining focus on the company’s strategic goals. Establishes performance goals for all sales department employees, and monitors performance on a continual basis. Develops and/or maintains and improves business relations with all customers & partners of the Company. Responsible for driving revenue and use learning’s from that experience to refine sales processes and to build an appropriate team; Attract, retain, train, and motivate a diverse sales force; Achieve monthly / quarterly / annual business targets. Execute against a set of end to end sales methodology and process Qualifications Key Performance Indicator’s: Weekly end user activities Forecasting accuracy Pipeline stats Account penetration and incremental growth Minimum of 2-5 years in sales leadership position in IT (ideally within email / messaging / security / or storage) Demonstrable track record of successfully leading direct and indirect sales teams Proven ability to build integrated sales and marketing plans Ability to manage risks, priorities and expectations in a fast-paced environment Superior problem-solving and analytical skills Proven capability of developing talent from within the business Ability to work with and gain input and resources from multiple teams and disciplines Desirable skills: Strong business / commercial acumen Strong communication skills (Written and Verbal) Person Specification: Results-oriented with a positive outlook A natural forward planner who critically assesses own performance and that of their team members Comfortable with a high velocity and dynamic environment Thrives to improve everything they do Leads from the front People centric leader with a hunger to capture new revenue within our customer base Reward We offer a highly competitive rewards and benefits package including private healthcare, dental and life coverage. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters strive on being high performers, problem solvers, and team players with passion and integrity. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PI117201005

Commercial Customer Development Account Manager US-TX-Irving Title: Commercial Customer Development Account Manager Job ID: 2020-4731 Type: Permanent Full Time # of Openings: 1 Category: Sales Irving, Texas Overview This role is based within our Customer Development team here at Mimecast and we are looking for an exceptional person with strong sales skills. The Customer Development team is a high velocity sales environment that is growing rapidly. The Customer Development team handles current Mimecast accounts throughout the United States. The ideal candidate must be a self-motivated, strong team player with a proven track record of success in generating new business. A good understanding of the corporate technology stack as well as cloud computing will be beneficial. A strong work ethic is vital in this competitive market place. Successful candidates will thrive in a fast paced, agile but well-structured sales environment that is regularly reinventing itself. Responsibilities Achieve monthly / quarterly / annual upsell revenue. Work with the Partner / Channel Development team to develop and execute against account plans Develop and execute against sales activity plans in order to achieve the agreed revenue quota. Travel throughout the year to various customers for account reviews Focus on building and maintaining relationships with existing accounts Responsible for selling new technology into existing customer base and driving incremental revenue opportunities Business Administration –manage the reporting of the KPI’s* and general CRM housekeeping Sign up to and execute against a set of end to end sales methodology and process. Monitor and report on activities while providing relevant management information Liaise and attend meetings with other company functions necessary to perform duties, aid business, and develop organizationally. Attend trainings and develop relevant knowledge and skills KPI’s: Weekly end user activities Pipeline stats – pipeline movements Forecasting accuracy Customer retention Account penetration and incremental growth Monthly Face-to-face customer visits Qualifications Degree level education (preferred but not required) Minimum 2 plus years IT sales experience (ideally within Email / Messaging / Security / Storage - but not essential) Proven sales achievement against revenue quota. Ideally with experience of both Direct & In-Direct sales roles. Understanding of Corporate IT teams and their buying processes Desirable skills: Strong business / commercial acumen Strong communication skills (Written and Verbal) Results-oriented with a positive outlook Self-starter, dynamic, confident presentation A natural forward planner who critically assesses own performance and that of their team members Thirst for knowledge and a “can do” attitude Problem solver Proven team player Presentable, articulate and adaptable Tenacious Comfortable with a high performance and dynamic environment Ability to be confident and to show humility Reward: We offer a highly competitive rewards and benefits package including dental, healthcare, vision, and life insurance options, Flexible Spending Accounts, and a 401(k) plan. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters thrive on being high performers, problem solvers, and team players with passion, integrity, and effectiveness. We strive to attract exceptional people who have ‘’that extra something’’ and really enjoy what they do. Are you ready to jump onboard with us? If you would like more information about Mimecast please visit our website at www.mimecast.com We look forward to speaking to you soon! R PI117200958

Commercial Customer Development Account Manager US-TX-Irving Title: Commercial Customer Development Account Manager Job ID: 2020-4730 Type: Permanent Full Time # of Openings: 1 Category: Sales Irving, Texas Overview This role is based within our Customer Development team here at Mimecast and we are looking for an exceptional person with strong sales skills. The Customer Development team is a high velocity sales environment that is growing rapidly. The Customer Development team handles current Mimecast accounts throughout the United States. The ideal candidate must be a self-motivated, strong team player with a proven track record of success in generating new business. A good understanding of the corporate technology stack as well as cloud computing will be beneficial. A strong work ethic is vital in this competitive market place. Successful candidates will thrive in a fast paced, agile but well-structured sales environment that is regularly reinventing itself. Responsibilities Achieve monthly / quarterly / annual upsell revenue. Work with the Partner / Channel Development team to develop and execute against account plans Develop and execute against sales activity plans in order to achieve the agreed revenue quota. Travel throughout the year to various customers for account reviews Focus on building and maintaining relationships with existing accounts Responsible for selling new technology into existing customer base and driving incremental revenue opportunities Business Administration –manage the reporting of the KPI’s* and general CRM housekeeping Sign up to and execute against a set of end to end sales methodology and process. Monitor and report on activities while providing relevant management information Liaise and attend meetings with other company functions necessary to perform duties, aid business, and develop organizationally. Attend trainings and develop relevant knowledge and skills KPI’s: Weekly end user activities Pipeline stats – pipeline movements Forecasting accuracy Customer retention Account penetration and incremental growth Monthly Face-to-face customer visits Qualifications Degree level education (preferred but not required) Minimum 2 plus years IT sales experience (ideally within Email / Messaging / Security / Storage - but not essential) Proven sales achievement against revenue quota. Ideally with experience of both Direct & In-Direct sales roles. Understanding of Corporate IT teams and their buying processes Desirable skills: Strong business / commercial acumen Strong communication skills (Written and Verbal) Results-oriented with a positive outlook Self-starter, dynamic, confident presentation A natural forward planner who critically assesses own performance and that of their team members Thirst for knowledge and a “can do” attitude Problem solver Proven team player Presentable, articulate and adaptable Tenacious Comfortable with a high performance and dynamic environment Ability to be confident and to show humility Reward: We offer a highly competitive rewards and benefits package including dental, healthcare, vision, and life insurance options, Flexible Spending Accounts, and a 401(k) plan. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters thrive on being high performers, problem solvers, and team players with passion, integrity, and effectiveness. We strive to attract exceptional people who have ‘’that extra something’’ and really enjoy what they do. Are you ready to jump onboard with us? If you would like more information about Mimecast please visit our website at www.mimecast.com We look forward to speaking to you soon! R PI117200960

Enterprise Account Manager US-TX-Irving Title: Enterprise, Account Manager Job ID: 2020-4724 Type: Permanent Full Time # of Openings: 1 Category: Sales Irving, Texas Overview This role is based within our Customer Development team here at Mimecast and we are looking for an exceptional person with strong sales skills for the eastern region. An Enterprise Account Manager focuses on opportunities of 1,500+ employees. The ideal candidate must be a self-motivated, strong team player with a proven track record of success in generating new business. A good understanding of the corporate technology stack as well as cloud computing will be beneficial. A strong work ethic is vital in this competitive market place. Successful candidates will thrive in a fast paced, agile but well-structured sales environment that is regularly reinventing itself. Responsibilities As a partner centric organization, Enterprise Account Managers will be supported by and need to work closely with, the Market Development, Marketing teams as well as our partner community, to build a pipeline of new business opportunities which they can successfully transition into new customers. Identification of sales opportunities within assigned territory Identify and implement strategies to sell solutions into new accounts Achieve monthly / quarterly / annual new business targets. Work with the Partner / Channel Development team to develop and execute against account plans Build and maintain relationships with new business prospects Manage Business Administration by generating the reporting of the Key Performance Indicator’s and general CRM housekeeping Sign up to and execute against a set of end to end sales methodology and process (Gold Standard Sales Orders) Monitor and report on activities while providing relevant management information Liaise and attend meetings with other company functions necessary to perform duties, aid business, and develop organizationally Attend trainings and develop relevant knowledge and skills Qualifications Degree level education (preferred but not required) Minimum 5 +years “hunter” IT sales experience (ideally within Email / Messaging / Security / Storage - but not essential) Proven new/upsell business sales achievement against target Ideally with experience of both Direct & In-Direct sales roles. Understanding of Corporate IT teams and their buying processes Desirable Skills: Strong business / commercial acumen Strong communication skills (Written and Verbal) Person Specification: Results-oriented with a positive outlook A natural forward planner who critically assesses own performance and that of their team members Thirst for knowledge and a “can do” attitude Problem solver Proven team player Presentable, articulate and adaptable Tenacious Comfortable with a high performance and dynamic environment Reward We offer a highly competitive rewards and benefits package including private healthcare, dental and life coverage. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters strive on being high performers, problem solvers, and team players with passion and integrity. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. PI117200966

ID: 2019-3117 # of Openings: 1 Category: Other Overview Atlas Air Worldwide First Officer - Wide body Fleet Atlas Air Worldwide is a holding company with two wholly owned operating subsidiaries, Atlas Air, Inc. and Southern Air, Inc. We are a leading global provider of outsourced aircraft and aviation operating services. We operate the world's largest fleet of 747 freighters, as well as provide customers a broad array of Boeing 747, 777, 767, and 737 aircraft for domestic, regional and international cargo and passenger operations. Flight Crews are responsible for the safe and reliable operation of our wide-body fleet of Boeing 747's, 767's, and 777's. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1500 hours of total time Military conversion of .3 per sortie Have a minimum of 500 hours of turbine time Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Atlas pilot positions are subject to FAA 121 mandatory retirement regulations) Do you have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : A minimum of 2500 hours of total time operating in a part 121, 135 or Military environment. Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm . To view our Pay Transparency Statement, please click here: Pay Transparency Statement PM19 #LI-19 #WB PI117187392

ID: 2019-2353 # of Openings: 1 Category: Other Overview Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 777's and 737's. Atlas Air Worldwide is a leading global provider of outsourced aircraft and aviation operating services. Southern Air, an AAWW subsidiary is an ACMI carrier that operates a fleet of aircraft for domestic, regional and international applications. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted or restricted ATP certificate with an airplane category multi-engine class rating and english proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1000 hours of total time Military conversion of .3 per sortie Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Southern pilot positions are subject to FAA 121 mandatory retirement regulations) Have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : Current & Qualified and operating in a part 121, 135 or part 91 environment. Have a minimum of 500 hours of turbine time Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E to determine the presence of the marijuana, cocaine, opiates (including codeine, heroin-6AM, morphine), opioids- hydrocodone, hydromorphone, oxycodone & oxymorphone, phencyclidine (PCP), and amphetamines/methamphetamines (including MDMA, MDA) or metabolites of these drugs. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. PM19 PI117187177

ID: 2019-2351 # of Openings: 1 Category: Other Overview Atlas Air First Officer Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 747's and 767's. Atlas Air Worldwide is a leading global provider of outsourced aircraft and aviation operating services. Atlas Air operates the world's largest fleet of 747 freighter aircraft and provide customers a broad array of Boeing 747 and 767 aircraft for domestic, regional and international applications. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1500 hours of total time Military conversion of .3 per sortie Have a minimum of 500 hours of turbine time Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Atlas pilot positions are subject to FAA 121 mandatory retirement regulations) Do you have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : Current & Qualified and operating in a part 121, 135 or part 91 environment. Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E to determine the presence of the marijuana, cocaine, opiates (including codeine, heroin-6AM, morphine), opioids- hydrocodone, hydromorphone, oxycodone & oxymorphone, phencyclidine (PCP), and amphetamines/methamphetamines (including MDMA, MDA) or metabolites of these drugs. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. PM19 PI117186951

Imperva, Inc. Status The opportunity: Senior Account Executive, TOLA Region- Imperva. Preferred candidate location would be Texas Imperva, the leader in Data Security, is looking for a stellar Senior Account Executive to join the US Sales Team In this expansion position, the Senior Account Executive will be responsible to sell all Imperva Solutions and Services, by interacting with assigned accounts that are either existing customers or prospects within the assigned geographic territory. They will apply a broad knowledge of the organization's services, products, and marketing techniques to develop large opportunities and close sales. This highly visible and impactful role will work in tandem with an Inside Sales Representative (ISR) and Channel Partners to successfully develop and service all customers or prospects within their respective geography/territory. Responsibilities: Prospect and qualify existing and/or potential customers, within assigned territory Identify and close deals with corporate customers through direct telephone selling Works in tandem with the Inside Sales Organization and Systems Engineers to inform the customer/prospect and demonstrate Imperva's capabilities Drive opportunities at the strategic and tactical level Develops and maintains strong relationships with client decision-makers including maintaining a sales strategy based on customer's requirements. Directs customer service improvement activities Keeps informed on new products, services, and other general information of interest to customers, through successful completion of Imperva Sales Training and self-study Stays informed of customer business opportunities, current conditions, future prospects, active measurements, and competitive issues. Regularly briefs Imperva management on status, prospects, and current needs of top customers Responsible for securing new business, additional orders, and maintenance renewal orders for all license and professional services revenue Keeps records and generates reports on all phases of activities, including Account Plans and forecasts Participates in varied sales activities requiring perseverance, preparation, ingenuity, and responsibility Display strong time management skills Understand and manage all phases of the sales cycle; ability to handle technical/product inquiries without an SE when needed Accurately forecasts all territory business utilizing Salesforce.com Qualifications: Bachelor's degree in Engineering, Business, Management, Marketing (or related field) or equivalent experience Dynamic, high energy sales professional with 5+ years successful experience in direct sales, high-level, executive selling of long-cycle products. Prior experience as a Sales Engineer is a plus Experience selling enterprise level solutions in the security and compliance markets. Demonstrated ability to exceed quarterly quota. Strong computer, written and interpersonal communications skills. Multiple language skills highly desired; Excellent English skills, both written and verbal, required Experience with Salesforce.com Ability to travel within the USA for business-related meetings Imperva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, gender identity, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. #LI-MM1 PI116920355

Senior CX Account Manager US-TX-Irving Title: Senior Customer Success Account Manager Job ID: 2019-4637 Type: Permanent Full Time # of Openings: 1 Category: Customer Service Irving, Texas Overview Sr. Customer Success Account Managers are responsible for representing the customer within the business, interfacing with all departments to ensure customer delight. A Sr. CS Account Manager has the responsibility for a portfolio of Enterprise customers. They are the custodians of the experience within that base from a proactive and reactive perspective. The Sr. CS Account Manager is a complex, demanding and highly visible role with many outcomes expected. It requires a highly-organized individual with good business acumen, strong planning skills, sound technical orientation, excellent relationship building skills and strategic execution ability to drive success. Responsibilities Customer Delight Executing defined CS strategies within the designated customer base. Following up on surveys based on the guidelines provided. Gaining permission from happy customers to use their feedback in various forms of reference activities. Identifying upsell opportunity within the assigned base and ensuring the Upsell Manager is aware and engaged. Customer Retention Build strong relationships to help proactively mitigate the risk of churn. Ensure Mimecast is part of the budget planning process and ensure there are no surprises from our largest customers. Increase the value of the Mimecast service within the customer base by ensuring feature utilization including end user applications. For customers @Risk, regular updates will need to be provided to appropriate management and documented within the CRM System. General Customer Management Be a known point of contact for relationship building for these customers, including escalations where required Ability to troubleshoot and solve customer problems where appropriate, alternatively to be able to escalate where required and use additional internal resources as needed Drive customer education through training awareness and attendance, as well as ability to share knowledge and demonstrate or train when required Methodical and diligent record keeping and database management within the CRM system to illustrate engagement levels and value add Relationship building at all levels of an organization through proactive contact including but not limited to: Face to Face engagements with top customers where required Driving one-to-many engagements through events Live telephone conversations as often as possible. One to many communications through online webinars. Written communication where appropriate. Qualifications 4 year degree preferred 4-6 year’s work experience in a relevant role SAAS company experience preferred Excellent people skills i.e. ability to build relationships, networking and understanding channel complexities Good administrative skills including: Planning and time management to execute within parameters Risk forecasting and reporting – general adherence to internal deadlines Proficiency in MS Office and other business tools to communicate and/or present professionally to customers Great communication skills – verbal and written, ability to communicate clearly and effectively Business skills and financial acumen to plan strategically against business levers such as NPV, Margin, C2S etc. Key Performance Indicators Revenue protection through retention and risk avoidance. Ensuring customers are using the service to obtain the highest value. Customer survey follow-up including CSi NPS and Mood surveys. Increase customer references within the base (including quotes, verbal references, case studies, testimonials, referrals etc.). Management and tracking of customer engagement within the CRM tool including daily interactions and more formal interactions such as service reviews and quarterly business reviews. *Position location open in Dallas or Chicago. Reward We offer a highly competitive rewards and benefits package including private healthcare, dental and life coverage. Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities. All Mimecasters strive on being high performers, problem solvers, and team players with passion and integrity. Mimecast is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law. Key PI116824568