Sonesta International Hotels
Irving, TX, USA
DUTIES AND RESPONSIBILITIES : Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from buffet areas. Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests; replenish buffet items and areas as necessary. Follow preparation methods, times, quality and presentation standards. Follow standards regarding the monitoring of taste, appearance, texture, serving temperatures, portion sizes, and garnishing methods. Prepare salads, sandwiches, soups for sale in the shoppe. Proactively welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management as necessary. Ensure procedures are followed to ensure the security and proper storage of food and beverage products,...