Trustwave Holdings, LLC
9253 E Costilla Ave, Greenwood Village, CO 80112, USA
Trustwave Holdings, LLC EOE Statement to append to top of posting (Some postings have it, some do not, we need to try to NOT duplicate it where possible): Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Core Hours: 1st shift local time Description: An MSS Sr. Cyber Threat Engineer is a member of Global Threat Operations for Trustwave Managed Security Services (MSS). In addition to possessing technical knowledge and leading delivery of complex technical issues, a Sr. Engineer interacts extensively with Cyber Threat Analysts and Engineers, customers, partners, and other internal organizations using professional etiquette- serving as a liaison for threat management services as well as an escalation point within GTO. Sr. Cyber Threat Engineer perform the following duties: Reporting to the Operations Manager for Global Threat Operations, the GTO Cyber Threat Operations Lead provides leadership responsibility for a team of cyber threat analysts and engineers responsible for the following activities: The use strong operating system, TCP/IP networking, and application skills to perform analysis and understand detected threats Analyze and respond to security events from firewalls, EDR, IDS, IPS, SIEM (Qradar, Splunk, ArcSight, LogRhythm), Web Application Firewall (WAF) and other security data sources within documented SLA Monitor and respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification Tune devices for proactive blocking and detection based on customer business need Configure, manage, and upgrade protection policies for Intrusion Detection Systems (IDS), Intrusion Protection Systems (IPS), Security Information and Event Monitoring (SIEM) platforms, and Endpoint Detection & Response Platforms Tune threat detection and protection devices for unique customer environments Create, improve, and document processes for the management and monitoring of security solutions. Demonstrate leadership in all areas of the customer service engagement Manage tasks and projects to meet the goals of the MSS & GTO organizations Organize and facilitate technical meetings with customers and internal organizations Maintain knowledge of industry-wide attacks and the current threat environment Demonstrate leadership to GTO & Trustwave staff and customers Create, improve, and document processes for the management and monitoring of security solutions Take responsibility for customer satisfaction and overall success of managed services Respond to needs and questions of customers in a polite, positive, and professional manner concerning their managed services, managed devices and detected threats Adhere to policies, procedures, and security best practices Act as a mentor and escalation point for analysts and engineers within GTO Develop training plans to elevate the performance of analysts Lead projects to develop new service offerings and integrate new technology to services portfolio Work with internal engineering teams to facilitate new features and functions Collect and report data trending across multiple products and customers Provide input and guidance on new product development Act as both team and thought leader to junior threat team members within region and interact with peer leads and management across regions Understand big picture security and threat landscape, concerns and motivations Collaborate with management on process improvement, documentation and definition for threat analysis and classification Foster a culture of growth and development within the teams Actively recognize and reward team members for actions above and beyond Desired experience: 7 or more years of information security or networking experience Previous operational experience as an analyst or senior engineer Excellent customer service skills Excellent analytical thinking and problem-solving skills Strong oral and written communication skills Self-managed and team oriented; a great coach and teacher Responsive and collaborative Deadline and detail oriented; highly motivated Leadership & management experience PI119104277
Trustwave Holdings, LLC EOE Statement to append to top of posting (Some postings have it, some do not, we need to try to NOT duplicate it where possible): Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Core Hours: 1st shift local time Description: An MSS Sr. Cyber Threat Engineer is a member of Global Threat Operations for Trustwave Managed Security Services (MSS). In addition to possessing technical knowledge and leading delivery of complex technical issues, a Sr. Engineer interacts extensively with Cyber Threat Analysts and Engineers, customers, partners, and other internal organizations using professional etiquette- serving as a liaison for threat management services as well as an escalation point within GTO. Sr. Cyber Threat Engineer perform the following duties: Reporting to the Operations Manager for Global Threat Operations, the GTO Cyber Threat Operations Lead provides leadership responsibility for a team of cyber threat analysts and engineers responsible for the following activities: The use strong operating system, TCP/IP networking, and application skills to perform analysis and understand detected threats Analyze and respond to security events from firewalls, EDR, IDS, IPS, SIEM (Qradar, Splunk, ArcSight, LogRhythm), Web Application Firewall (WAF) and other security data sources within documented SLA Monitor and respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification Tune devices for proactive blocking and detection based on customer business need Configure, manage, and upgrade protection policies for Intrusion Detection Systems (IDS), Intrusion Protection Systems (IPS), Security Information and Event Monitoring (SIEM) platforms, and Endpoint Detection & Response Platforms Tune threat detection and protection devices for unique customer environments Create, improve, and document processes for the management and monitoring of security solutions. Demonstrate leadership in all areas of the customer service engagement Manage tasks and projects to meet the goals of the MSS & GTO organizations Organize and facilitate technical meetings with customers and internal organizations Maintain knowledge of industry-wide attacks and the current threat environment Demonstrate leadership to GTO & Trustwave staff and customers Create, improve, and document processes for the management and monitoring of security solutions Take responsibility for customer satisfaction and overall success of managed services Respond to needs and questions of customers in a polite, positive, and professional manner concerning their managed services, managed devices and detected threats Adhere to policies, procedures, and security best practices Act as a mentor and escalation point for analysts and engineers within GTO Develop training plans to elevate the performance of analysts Lead projects to develop new service offerings and integrate new technology to services portfolio Work with internal engineering teams to facilitate new features and functions Collect and report data trending across multiple products and customers Provide input and guidance on new product development Act as both team and thought leader to junior threat team members within region and interact with peer leads and management across regions Understand big picture security and threat landscape, concerns and motivations Collaborate with management on process improvement, documentation and definition for threat analysis and classification Foster a culture of growth and development within the teams Actively recognize and reward team members for actions above and beyond Desired experience: 7 or more years of information security or networking experience Previous operational experience as an analyst or senior engineer Excellent customer service skills Excellent analytical thinking and problem-solving skills Strong oral and written communication skills Self-managed and team oriented; a great coach and teacher Responsive and collaborative Deadline and detail oriented; highly motivated Leadership & management experience PI119104277