Framingham, Massachusetts, United States - Field Marketing Description WHO ARE WE? As the #1 Kitchen Remodeling Company Nationwide and the largest in the Northeast, Kitchen Magic is committed to our close-knit culture of employees. That's because we have been a family-owned-and-operated company since our start in 1979, and know that if our employees are happy, our customers will be happy too. We're not just tooting our own horns. We have received the Top Workplaces award for the past 7 years in a row! Who we are looking for: We're seeking go-getters for an Entry Level Sales/Market Representative position. If you're highly motivated, looking for a career with advancement within the company and high earning potential, you're the perfect fit for us! At Kitchen Magic we invest in you and help develop the skills you need to become successful. Your role will be to greet prospective customers, answer any questions they may have about our products, and set up appointments for in-home consultations. The impression you leave on the customer will set the foundation for a great relationship from day one. Primary Responsibilities: Speaking to customers at home shows, malls, fairs, markets, and retail partner locations. Showing customers why our products and services are the best option. Setting qualified appointments. Requirements Qualifications: Positive attitude with the drive to succeed. Ability to work independently as well as in team environments. Excellent interpersonal and communication skills. Reliable transportation. Weekend availability. Benefits Benefits: Paid training. Competitive hourly rate + performance-based bonus structure with the potential to earn up to $30/hour. Opportunities for career advancement. Professional sales training provided. Healthcare, paid time off, and 401K available for full-time employees. Flexible hours. Full and Part-time opportunities available. Kitchen Magic provides a competitive salary, benefits and 401k. Kitchen Magic is an equal opportunity employer. PI113864056
Sep 22, 2019
Framingham, Massachusetts, United States - Field Marketing Description WHO ARE WE? As the #1 Kitchen Remodeling Company Nationwide and the largest in the Northeast, Kitchen Magic is committed to our close-knit culture of employees. That's because we have been a family-owned-and-operated company since our start in 1979, and know that if our employees are happy, our customers will be happy too. We're not just tooting our own horns. We have received the Top Workplaces award for the past 7 years in a row! Who we are looking for: We're seeking go-getters for an Entry Level Sales/Market Representative position. If you're highly motivated, looking for a career with advancement within the company and high earning potential, you're the perfect fit for us! At Kitchen Magic we invest in you and help develop the skills you need to become successful. Your role will be to greet prospective customers, answer any questions they may have about our products, and set up appointments for in-home consultations. The impression you leave on the customer will set the foundation for a great relationship from day one. Primary Responsibilities: Speaking to customers at home shows, malls, fairs, markets, and retail partner locations. Showing customers why our products and services are the best option. Setting qualified appointments. Requirements Qualifications: Positive attitude with the drive to succeed. Ability to work independently as well as in team environments. Excellent interpersonal and communication skills. Reliable transportation. Weekend availability. Benefits Benefits: Paid training. Competitive hourly rate + performance-based bonus structure with the potential to earn up to $30/hour. Opportunities for career advancement. Professional sales training provided. Healthcare, paid time off, and 401K available for full-time employees. Flexible hours. Full and Part-time opportunities available. Kitchen Magic provides a competitive salary, benefits and 401k. Kitchen Magic is an equal opportunity employer. PI113864056
Location: Framingham, MA Category: Staff Posted On: Fri Sep 20 2019 Job Description: GENERAL STATEMENT OF DUTIES: The Audiovisual Equipment Technician II provides technical support for all Campus Events-related functions including lighting, sound, AV, computer support, preventative maintenance of AV equipment and performing related work as required. SUPERVISION RECEIVED: Coordinator of Campus Events SUPERVISION EXERCISED: In conjunction with the Coordinator of Campus Events, provides daily training, scheduling and supervision of approximately 4 students. EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES: The duties and responsibilities listed are not intended to be exhaustive, but serve rather to illustrate the primary activities undertaken by an Audiovisual Technician II in the routine performance of assigned duties in accordance with Class Specifications as identified by the Human Resources Division of the Commonwealth of Massachusetts. Work directly with faculty, staff, students, and external clients prior to and during events to support event audiovisual logistics. Serve as on-site point of contact for presenters and performers. Performs preventive maintenance and minor repair of audiovisual equipment and decides if equipment should be repaired or replaced. Gives technical advice and instructions on such matters as the use, maintenance and repair of audiovisual equipment and methods for making audiovisual presentations or productions. Operates audiovisual equipment such as audio consoles, projectors and amplifiers to troubleshoot equipment or to give presentations. Contacts vendors to arrange for calibration or repair of equipment or to get information on equipment to recommend purchases or rental. Maintains a schedule for the use and maintenance of equipment. Prepares reports of equipment usage and repair. Designs audiovisual setups for presentations. Provides support for major campus events, such as Commencement, including coordination with event and venue organizers. Creates or edits audio visual materials. Proposes policies and procedures for the operation of the audiovisual unit. Perform major repair or modification of audiovisual and related equipment and develop service procedures as necessary to be followed when new problems arise. Determine inventory levels of all equipment and supplies. Determine which equipment will be purchased or rented, and prepare bid specifications when necessary. Prepare reports on financial needs of the unit for incorporation into the agency budget. Set policies and procedures for unit operations to include determining schedules for the use or maintenance of equipment. Manage and update Campus Events webpage. Install and adjust specialized electronic control equipment such as those used in audio reinforcement. Job Requirements: The successful candidate will have: Experience providing technical support for events-related functions including lighting, sound, AV, projection, computer support, live show management, preventive maintenance and troubleshooting of AV equipment and performing related work as required. Demonstrated technical knowledge to collaborate with event hosts and performers to determine event needs including the review of technical riders. Strong attention to detail and ability to handle conflicting priorities and make decisions quickly and independently. MINIMUM QUALIFICATIONS: Applicants must have (A) at least two years of full-time, or equivalent part-time, technical experience in the repair and/or maintenance of audiovisual equipment or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: An Associate's or higher degree with a major in electronics or electrical engineering may be substituted for a maximum of 1 year of the required experience.* A diploma or certificate from a recognized trade or technical school above high school level with a major in electronics or electricity may be substituted for a maximum of one year of the required experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. PREFERRED QUALIFICATIONS: Knowledge with equipment/products such as stage rigging (three electrics 48 pars), theater lighting, ETC element 250 lighting console, Midas M32 mixing console, Allen & Heath Mix Wizard 3, Soundcraft Si Expression 1, Digital amplifiers, press feeds, Crestron and Extron products or equivalent. Experience managing, scheduling and supporting multiple events while maintaining a positive attitude. Demonstrated ability to work in high-energy, collaborative, multicultural environment. Ability to troubleshoot systems and make repairs or arrange for vendor maintenance as needed. Experience supervising/training a small student staff. Experience with Windows, Apple OS, 25Live/CollegeNet scheduling software, audio/video editing, and Microsoft Office Suite programs including PowerPoint. Additional Information: This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit at the rank of Audiovisual Technician II. Scheduled hours for this position are Monday-Friday 12:00 p.m.- 8:00 p.m. during the academic year, and Monday-Friday 8:00 a.m.-4:00 p.m. in the summer and during break periods. This position requires flexibility to be scheduled weekend, night and overtime hours to service University functions. The bi-weekly pay rate is $1713.61 (grade 16, step 1). Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI113866150
Sep 22, 2019
Location: Framingham, MA Category: Staff Posted On: Fri Sep 20 2019 Job Description: GENERAL STATEMENT OF DUTIES: The Audiovisual Equipment Technician II provides technical support for all Campus Events-related functions including lighting, sound, AV, computer support, preventative maintenance of AV equipment and performing related work as required. SUPERVISION RECEIVED: Coordinator of Campus Events SUPERVISION EXERCISED: In conjunction with the Coordinator of Campus Events, provides daily training, scheduling and supervision of approximately 4 students. EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES: The duties and responsibilities listed are not intended to be exhaustive, but serve rather to illustrate the primary activities undertaken by an Audiovisual Technician II in the routine performance of assigned duties in accordance with Class Specifications as identified by the Human Resources Division of the Commonwealth of Massachusetts. Work directly with faculty, staff, students, and external clients prior to and during events to support event audiovisual logistics. Serve as on-site point of contact for presenters and performers. Performs preventive maintenance and minor repair of audiovisual equipment and decides if equipment should be repaired or replaced. Gives technical advice and instructions on such matters as the use, maintenance and repair of audiovisual equipment and methods for making audiovisual presentations or productions. Operates audiovisual equipment such as audio consoles, projectors and amplifiers to troubleshoot equipment or to give presentations. Contacts vendors to arrange for calibration or repair of equipment or to get information on equipment to recommend purchases or rental. Maintains a schedule for the use and maintenance of equipment. Prepares reports of equipment usage and repair. Designs audiovisual setups for presentations. Provides support for major campus events, such as Commencement, including coordination with event and venue organizers. Creates or edits audio visual materials. Proposes policies and procedures for the operation of the audiovisual unit. Perform major repair or modification of audiovisual and related equipment and develop service procedures as necessary to be followed when new problems arise. Determine inventory levels of all equipment and supplies. Determine which equipment will be purchased or rented, and prepare bid specifications when necessary. Prepare reports on financial needs of the unit for incorporation into the agency budget. Set policies and procedures for unit operations to include determining schedules for the use or maintenance of equipment. Manage and update Campus Events webpage. Install and adjust specialized electronic control equipment such as those used in audio reinforcement. Job Requirements: The successful candidate will have: Experience providing technical support for events-related functions including lighting, sound, AV, projection, computer support, live show management, preventive maintenance and troubleshooting of AV equipment and performing related work as required. Demonstrated technical knowledge to collaborate with event hosts and performers to determine event needs including the review of technical riders. Strong attention to detail and ability to handle conflicting priorities and make decisions quickly and independently. MINIMUM QUALIFICATIONS: Applicants must have (A) at least two years of full-time, or equivalent part-time, technical experience in the repair and/or maintenance of audiovisual equipment or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: An Associate's or higher degree with a major in electronics or electrical engineering may be substituted for a maximum of 1 year of the required experience.* A diploma or certificate from a recognized trade or technical school above high school level with a major in electronics or electricity may be substituted for a maximum of one year of the required experience.* *Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. PREFERRED QUALIFICATIONS: Knowledge with equipment/products such as stage rigging (three electrics 48 pars), theater lighting, ETC element 250 lighting console, Midas M32 mixing console, Allen & Heath Mix Wizard 3, Soundcraft Si Expression 1, Digital amplifiers, press feeds, Crestron and Extron products or equivalent. Experience managing, scheduling and supporting multiple events while maintaining a positive attitude. Demonstrated ability to work in high-energy, collaborative, multicultural environment. Ability to troubleshoot systems and make repairs or arrange for vendor maintenance as needed. Experience supervising/training a small student staff. Experience with Windows, Apple OS, 25Live/CollegeNet scheduling software, audio/video editing, and Microsoft Office Suite programs including PowerPoint. Additional Information: This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit at the rank of Audiovisual Technician II. Scheduled hours for this position are Monday-Friday 12:00 p.m.- 8:00 p.m. during the academic year, and Monday-Friday 8:00 a.m.-4:00 p.m. in the summer and during break periods. This position requires flexibility to be scheduled weekend, night and overtime hours to service University functions. The bi-weekly pay rate is $1713.61 (grade 16, step 1). Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI113866150
IDC Requisition Number 2019-1545 Functional Area Tracker Location US-MA-Framingham # of Openings 1 Overview IDC's Worldwide Enterprise Infrastructure Tracker group is looking for an individual with superior analytical, communication and data management skills to be part of our team tracking the global enterprise hardware marketplace (datacenter infrastructure and related technologies, e.g. cloud and workloads), and managing the ongoing coordination between a wide range of regional analyst teams across the globe. Upon joining IDC, you can expect a fast-paced and fulfilling work environment along with a culture that rewards and recognizes achievement. We are the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, entrepreneurial and innovative culture is the perfect place for you to discover your future. Responsibilities Operations related to IDC's quarterly Trackers research – including set up of internal tools, coordinating research deadlines, developing and enforcing data quality checks, product delivery, and business development product updates. Continuous testing, evaluation and improvement of internal tools for IDC's global Tracker products Project management and coordination of semiannual end-user survey research Provide timely and accurate support for client inquiries Support IDC sales executives to seek business development opportunities Qualifications Undergraduate degree – preferably in Mathematics, Statistics or Economics 4+ years of market research, survey development or data analyst experience in the IT industry Advanced use of Microsoft Excel (Access or SQL is a plus) Experience in quality control, data analysis, data mining, and project management A well-rounded understanding of the datacenter infrastructure technologies, market dynamics, market players, and market trends Aptitude to work under pressure and coordinate the important work of team members across the globe to meet intense deliverable schedule. Ability to work independently with guidance and in a virtual team environment 1-2 plus years of experience in Project Management managing multiple projects with minimal supervision; managing all phases of the project life cycle, including running project status meetings Ability to collaborate with a technical and service-oriented team of professionals, and promote cooperation from a wide variety of stakeholders, including team members and other internal departments Some travel may be required The position does not have additional budget for sponsorship. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113843642
Sep 21, 2019
IDC Requisition Number 2019-1545 Functional Area Tracker Location US-MA-Framingham # of Openings 1 Overview IDC's Worldwide Enterprise Infrastructure Tracker group is looking for an individual with superior analytical, communication and data management skills to be part of our team tracking the global enterprise hardware marketplace (datacenter infrastructure and related technologies, e.g. cloud and workloads), and managing the ongoing coordination between a wide range of regional analyst teams across the globe. Upon joining IDC, you can expect a fast-paced and fulfilling work environment along with a culture that rewards and recognizes achievement. We are the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, entrepreneurial and innovative culture is the perfect place for you to discover your future. Responsibilities Operations related to IDC's quarterly Trackers research – including set up of internal tools, coordinating research deadlines, developing and enforcing data quality checks, product delivery, and business development product updates. Continuous testing, evaluation and improvement of internal tools for IDC's global Tracker products Project management and coordination of semiannual end-user survey research Provide timely and accurate support for client inquiries Support IDC sales executives to seek business development opportunities Qualifications Undergraduate degree – preferably in Mathematics, Statistics or Economics 4+ years of market research, survey development or data analyst experience in the IT industry Advanced use of Microsoft Excel (Access or SQL is a plus) Experience in quality control, data analysis, data mining, and project management A well-rounded understanding of the datacenter infrastructure technologies, market dynamics, market players, and market trends Aptitude to work under pressure and coordinate the important work of team members across the globe to meet intense deliverable schedule. Ability to work independently with guidance and in a virtual team environment 1-2 plus years of experience in Project Management managing multiple projects with minimal supervision; managing all phases of the project life cycle, including running project status meetings Ability to collaborate with a technical and service-oriented team of professionals, and promote cooperation from a wide variety of stakeholders, including team members and other internal departments Some travel may be required The position does not have additional budget for sponsorship. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113843642
IDC Requisition Number 2019-1583 Functional Area Client Relationship Management/Client Service Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. With customer success at the core of IDC's strategy, our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Amplify your career with the world's most recognized leader in IT research and advisory services and join a dynamic environment where your passion for customer experience is expected and appreciated. The Client Relationship Manager role is a key competitive differentiator for IDC's solutions and requires a dynamic, self-starter who is highly customer centric, and possesses leadership skills. In this position, the CRM will work with existing IT executive clients to proactively drive value, while acting as the voice of clients internally within IDC. As a trusted business partner, the Client Relationship Manager will be focused on a positive customer experience above all else. The CRM will ultimately be responsible for engaging with customers post-sales and driving user adoption and satisfaction while ensuring high retention and uplift rates. The CRM will also work with internal partners to manage the customer feedback lifecycle and lift insights to internal business leaders. Responsibilities Partner with our clients to deliver high-value outcomes and experiences, and predictable growth for the business by: Delivering and communicating ROI for IDC clients, throughout the customer journey Acting as a trusted advisor and extension of the clients' organizations Learning clients' organizational and individual needs, while proactively identifying and delivering IDC resources to achieve valuable outcomes Owning customer relationships, collaborating closely with other team members, supporting renewals and expansion opportunities Serving as the primary contact for the onboarding of new customers, and for the training and ongoing customer inquiry support for short- and long-term projects Gauging customer engagement levels and finding creative solutions to drive deeper value Understanding customer outcomes through ongoing collection and analysis of data and feedback and translating this to retention strategies and feeding the product roadmap Working with internal partners to manage customer feedback management and reporting Analyzing customer feedback and build reports for senior leaders Coordinating and monitoring workflow for welcoming and continued engagement of leadership development participants Identifying and providing additional outreach and resources to at-risk participants Collaborating & communicating with IEP and CEC Client Experience colleagues; proactively escalating participant issues or concerns and further engagement This is a highly visible, fast paced, and dynamic position that affords growth potential and plays a core part of IDC's strategy. Qualifications Bachelor's degree, preferably in Information Technology, Business, or Science, required; or equivalent experience 3+ years' experience in customer success, account management, or business development Impressive executive presence and communication abilities Strong leadership skills Bias for action Passion for technology Outgoing personality type with an unabashed attitude towards customer relationships Ability to create structure in ambiguous situations and design effective processes This position requires regular travel within the U.S. to visit key customers This position is based out of IDC's corporate office in Framingham, MA. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113809547
Sep 20, 2019
IDC Requisition Number 2019-1583 Functional Area Client Relationship Management/Client Service Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. With customer success at the core of IDC's strategy, our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Amplify your career with the world's most recognized leader in IT research and advisory services and join a dynamic environment where your passion for customer experience is expected and appreciated. The Client Relationship Manager role is a key competitive differentiator for IDC's solutions and requires a dynamic, self-starter who is highly customer centric, and possesses leadership skills. In this position, the CRM will work with existing IT executive clients to proactively drive value, while acting as the voice of clients internally within IDC. As a trusted business partner, the Client Relationship Manager will be focused on a positive customer experience above all else. The CRM will ultimately be responsible for engaging with customers post-sales and driving user adoption and satisfaction while ensuring high retention and uplift rates. The CRM will also work with internal partners to manage the customer feedback lifecycle and lift insights to internal business leaders. Responsibilities Partner with our clients to deliver high-value outcomes and experiences, and predictable growth for the business by: Delivering and communicating ROI for IDC clients, throughout the customer journey Acting as a trusted advisor and extension of the clients' organizations Learning clients' organizational and individual needs, while proactively identifying and delivering IDC resources to achieve valuable outcomes Owning customer relationships, collaborating closely with other team members, supporting renewals and expansion opportunities Serving as the primary contact for the onboarding of new customers, and for the training and ongoing customer inquiry support for short- and long-term projects Gauging customer engagement levels and finding creative solutions to drive deeper value Understanding customer outcomes through ongoing collection and analysis of data and feedback and translating this to retention strategies and feeding the product roadmap Working with internal partners to manage customer feedback management and reporting Analyzing customer feedback and build reports for senior leaders Coordinating and monitoring workflow for welcoming and continued engagement of leadership development participants Identifying and providing additional outreach and resources to at-risk participants Collaborating & communicating with IEP and CEC Client Experience colleagues; proactively escalating participant issues or concerns and further engagement This is a highly visible, fast paced, and dynamic position that affords growth potential and plays a core part of IDC's strategy. Qualifications Bachelor's degree, preferably in Information Technology, Business, or Science, required; or equivalent experience 3+ years' experience in customer success, account management, or business development Impressive executive presence and communication abilities Strong leadership skills Bias for action Passion for technology Outgoing personality type with an unabashed attitude towards customer relationships Ability to create structure in ambiguous situations and design effective processes This position requires regular travel within the U.S. to visit key customers This position is based out of IDC's corporate office in Framingham, MA. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113809547
IDC Requisition Number 2019-1557 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Health Insights group is currently looking for a skilled market researcher to join the team to cover the following research topics related to market research for U.S. health care operations and the health care solutions that support the following areas: Revenue cycle management (products, services, analytics, and optimization) Operational workflows Enterprise and resource management (enterprise resource planning (ERP), workforce and human capital management, supply chain and inventory management), IT operations and system infrastructure (services, connectivity, cloud, data, storage, security, auditing/compliance) In this role, the ideal candidate will report to the Research Director, Health Care Provider IT Transformation Strategies. Responsibilities Must love to write and analyze market trends Develop and write compelling thought leadership Engage with clients on custom market research projects Present key market reseach findings to customers in the health care industry Respond to client inquiries regarding published research and industry trends Support business development for the Provider IT Transformation Strategies Program Qualifications A Bachelor's degree is required 5-10 years' experience in health care operations or health IT market research Knowledge of revenue cycle management applications and any of the following: ERP, workforce and human capital management, and/or supply chain and inventory management Must love to write! Strong analytical, communication, presentation and writing skills Excellent interpersonal skills for client inquiry and internal collaboration Demonstrated ability in working under pressure and meeting deadlines Ability to travel ( About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113778752
Sep 19, 2019
IDC Requisition Number 2019-1557 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Health Insights group is currently looking for a skilled market researcher to join the team to cover the following research topics related to market research for U.S. health care operations and the health care solutions that support the following areas: Revenue cycle management (products, services, analytics, and optimization) Operational workflows Enterprise and resource management (enterprise resource planning (ERP), workforce and human capital management, supply chain and inventory management), IT operations and system infrastructure (services, connectivity, cloud, data, storage, security, auditing/compliance) In this role, the ideal candidate will report to the Research Director, Health Care Provider IT Transformation Strategies. Responsibilities Must love to write and analyze market trends Develop and write compelling thought leadership Engage with clients on custom market research projects Present key market reseach findings to customers in the health care industry Respond to client inquiries regarding published research and industry trends Support business development for the Provider IT Transformation Strategies Program Qualifications A Bachelor's degree is required 5-10 years' experience in health care operations or health IT market research Knowledge of revenue cycle management applications and any of the following: ERP, workforce and human capital management, and/or supply chain and inventory management Must love to write! Strong analytical, communication, presentation and writing skills Excellent interpersonal skills for client inquiry and internal collaboration Demonstrated ability in working under pressure and meeting deadlines Ability to travel ( About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113778752
IDC Requisition Number 2019-1544 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Imaging, Printing and Document Solutions (IPDS) team is seeking a Research Manager to analyze key market trends and accurately forecast hardware and page volume activities in this market. As this industry expands its coverage into new market adjacencies, this position will give the appropriate candidate the unique opportunity to learn about conventional and new emerging print market segments in order to build the necessary knowledge and skill set required for authoring timely, insightful research. Responsibilities Create and manage the forecasting process for IDC's US quarterly hardcopy tracker as well as the print annuity-based forecasts and trackers (e.g., print supplies and page volumes) for our clients. Collaborate and cooperate with IDC's WW IPDS tracker analysts around the world Publish and present innovative, insightful, and actionable quantitative and qualitative research. This includes writing well-researched and concise reports, generating forecasts, and presenting findings to vendors. Provide first-class customer support and advisory services. Our clients rely on us for timely and actionable insights and ongoing customer interaction is a top responsibility Qualifications This is a highly visible position that requires the candidate to develop cutting-edge quantitative forecasts and complementary qualitative insights for IDC's diverse base of print clients that spans print-related hardware, software and services markets. The ideal candidate will have: Bachelors Degree. A background in Mathematics, Statistics or Economics is desired. An MBA is a plus Strong organizational, database and quantitative skills to accurately track and forecast print market opportunities 5 or more years of professional experience Ability to develop and maintain quantitative data models, develop related qualitative analysis, analyze survey data and deliver research in a timely fashion A proven track record of effectively multi-tasking, meeting deadlines and delivering high-quality research Excellent writing, analytical and interpersonal communication skills for external and internal interaction is essential Ability to work independently and with a team Familiarity with Microsoft Word and advanced use of Excel. Ability to quickly come up to speed on IDC-developed data tools Prior experience as an analyst and/or related business experience is a plus About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113748649
Sep 18, 2019
IDC Requisition Number 2019-1544 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Imaging, Printing and Document Solutions (IPDS) team is seeking a Research Manager to analyze key market trends and accurately forecast hardware and page volume activities in this market. As this industry expands its coverage into new market adjacencies, this position will give the appropriate candidate the unique opportunity to learn about conventional and new emerging print market segments in order to build the necessary knowledge and skill set required for authoring timely, insightful research. Responsibilities Create and manage the forecasting process for IDC's US quarterly hardcopy tracker as well as the print annuity-based forecasts and trackers (e.g., print supplies and page volumes) for our clients. Collaborate and cooperate with IDC's WW IPDS tracker analysts around the world Publish and present innovative, insightful, and actionable quantitative and qualitative research. This includes writing well-researched and concise reports, generating forecasts, and presenting findings to vendors. Provide first-class customer support and advisory services. Our clients rely on us for timely and actionable insights and ongoing customer interaction is a top responsibility Qualifications This is a highly visible position that requires the candidate to develop cutting-edge quantitative forecasts and complementary qualitative insights for IDC's diverse base of print clients that spans print-related hardware, software and services markets. The ideal candidate will have: Bachelors Degree. A background in Mathematics, Statistics or Economics is desired. An MBA is a plus Strong organizational, database and quantitative skills to accurately track and forecast print market opportunities 5 or more years of professional experience Ability to develop and maintain quantitative data models, develop related qualitative analysis, analyze survey data and deliver research in a timely fashion A proven track record of effectively multi-tasking, meeting deadlines and delivering high-quality research Excellent writing, analytical and interpersonal communication skills for external and internal interaction is essential Ability to work independently and with a team Familiarity with Microsoft Word and advanced use of Excel. Ability to quickly come up to speed on IDC-developed data tools Prior experience as an analyst and/or related business experience is a plus About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113748649
IDC Requisition Number 2019-1580 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Health Insights group is currently looking for a skilled market researcher to join the team to cover the following research topics related to market research for U.S. health care operations and the health care solutions that support the following areas: Revenue cycle management (products, services, analytics, and optimization) Operational workflows Enterprise and resource management (enterprise resource planning (ERP), workforce and human capital management, supply chain and inventory management), IT operations and system infrastructure (services, connectivity, cloud, data, storage, security, auditing/compliance) In this role, the ideal candidate will be reporting to the Research Director, Health Care Provider IT Transformation Strategies, and will serve as a health care industry analyst. Responsibilities Must love to write and analyze market trends Develop and write compelling thought leadership Engage with clients on custom market research projects Present key market reseach findings to customers in the health care industry Respond to client inquiries regarding published research and industry trends Support business development for the Provider IT Transformation Strategies Program Qualifications A Bachelor's degree is required 5-10 years' experience in health care operations or health IT market research Knowledge of revenue cycle management applications and any of the following: ERP, workforce and human capital management, and/or supply chain and inventory management Must love to write! Strong analytical, communication, presentation and writing skills Excellent interpersonal skills for client inquiry and internal collaboration Demonstrated ability in working under pressure and meeting deadlines Ability to travel ( About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113748393
Sep 18, 2019
IDC Requisition Number 2019-1580 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Health Insights group is currently looking for a skilled market researcher to join the team to cover the following research topics related to market research for U.S. health care operations and the health care solutions that support the following areas: Revenue cycle management (products, services, analytics, and optimization) Operational workflows Enterprise and resource management (enterprise resource planning (ERP), workforce and human capital management, supply chain and inventory management), IT operations and system infrastructure (services, connectivity, cloud, data, storage, security, auditing/compliance) In this role, the ideal candidate will be reporting to the Research Director, Health Care Provider IT Transformation Strategies, and will serve as a health care industry analyst. Responsibilities Must love to write and analyze market trends Develop and write compelling thought leadership Engage with clients on custom market research projects Present key market reseach findings to customers in the health care industry Respond to client inquiries regarding published research and industry trends Support business development for the Provider IT Transformation Strategies Program Qualifications A Bachelor's degree is required 5-10 years' experience in health care operations or health IT market research Knowledge of revenue cycle management applications and any of the following: ERP, workforce and human capital management, and/or supply chain and inventory management Must love to write! Strong analytical, communication, presentation and writing skills Excellent interpersonal skills for client inquiry and internal collaboration Demonstrated ability in working under pressure and meeting deadlines Ability to travel ( About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113748393
IDC Requisition Number 2019-1563 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The Network Infrastructure Group is looking for a dynamic individual who is knowledgeable about Network/IT analytics and visibility solutions/trends in the enterprise network management market. This Director level position will cover market research and consulting in the networking performance management segment as it relates on the ongoing network and digital transformation in the enterprise. Recent market developments in the Cloud and AI space have brought into focus the positive impact that network automation can have on Cloud and SaaS services, leveraging key ingredients like machine learning, as well as network visibility and analytics. In addition, explosion of apps being hosted on public cloud has brought the need for core-to-edge visibility, from a security as well as a performance optimization perspective. Domain knowledge of various network management and automation tools, as well as visibility and streaming telemetry solutions is a key requirement for this position. Responsibilities Technology and Market Analysis: Serves as IDC's subject matter expert as it pertains to the use of Network analytics and visibility solutions and technologies to enhance user experience and business value via network automation. Knowledge of major NPM/NPB solutions and related market and technology trends is a pre-requisite for this position. A good understanding of SDN/SD-WAN in the enterprise domain is also a key requirement for this position, while knowledge of cloud applications/technologies will be a bonus. Thought-leadership: Digital transformation and a rapidly changing competitive landscape is motivating enterprise IT and network managers to evolve faster than ever before, while embracing many of the learnings from cloud and network virtualization, including the need to continue to optimize SaaS/IaaS app consumption. Providing leadership thinking around these industry shifts, what these mean to operators and vendors, and substantiating with quantitative and qualitative analysis is a key requirement of this position. Research and Consulting: Develops and/or customizes enterprise network management research and consulting projects to meet the specific needs of existing clients, including domain-specific market insights, surveys, white papers, webcasts, on-site strategy sessions, forecasts, videos or presentations. The successful candidate will be able to juggle multiple projects simultaneously and work independently to support a range of publishing, consulting, forecasting, market modeling, and thought leadership activities. Qualifications Domain Experience Requirements Enterprise network management, analytics and visibility solutions that enhance user and application experience and business value Knowledge of cloud-managed analytics, visibility and related software tools and platforms Adoption of network virtualization and software technologies such as SDN/SD-WAN; including emerging trends such as the use of streaming telemetry Digital and Network Transformation strategies and the transition to As-A-Service consumption models Skills and Professional Background Industry Knowledge on IT and Network Operations, Strong analytical and writing skills Good presentation skills and experience Collaboration across IDC's related enterprise networking and telecom domain teams Minimum 10-15 years industry experience across vendors and/or analyst and media firms Location and Travel The position is based in IDC's Framingham, MA Office, but working remotely is an option for a candidate with the right experience and credentials. Requires 20% travel nationally/internationally. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113687560
Sep 15, 2019
IDC Requisition Number 2019-1563 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The Network Infrastructure Group is looking for a dynamic individual who is knowledgeable about Network/IT analytics and visibility solutions/trends in the enterprise network management market. This Director level position will cover market research and consulting in the networking performance management segment as it relates on the ongoing network and digital transformation in the enterprise. Recent market developments in the Cloud and AI space have brought into focus the positive impact that network automation can have on Cloud and SaaS services, leveraging key ingredients like machine learning, as well as network visibility and analytics. In addition, explosion of apps being hosted on public cloud has brought the need for core-to-edge visibility, from a security as well as a performance optimization perspective. Domain knowledge of various network management and automation tools, as well as visibility and streaming telemetry solutions is a key requirement for this position. Responsibilities Technology and Market Analysis: Serves as IDC's subject matter expert as it pertains to the use of Network analytics and visibility solutions and technologies to enhance user experience and business value via network automation. Knowledge of major NPM/NPB solutions and related market and technology trends is a pre-requisite for this position. A good understanding of SDN/SD-WAN in the enterprise domain is also a key requirement for this position, while knowledge of cloud applications/technologies will be a bonus. Thought-leadership: Digital transformation and a rapidly changing competitive landscape is motivating enterprise IT and network managers to evolve faster than ever before, while embracing many of the learnings from cloud and network virtualization, including the need to continue to optimize SaaS/IaaS app consumption. Providing leadership thinking around these industry shifts, what these mean to operators and vendors, and substantiating with quantitative and qualitative analysis is a key requirement of this position. Research and Consulting: Develops and/or customizes enterprise network management research and consulting projects to meet the specific needs of existing clients, including domain-specific market insights, surveys, white papers, webcasts, on-site strategy sessions, forecasts, videos or presentations. The successful candidate will be able to juggle multiple projects simultaneously and work independently to support a range of publishing, consulting, forecasting, market modeling, and thought leadership activities. Qualifications Domain Experience Requirements Enterprise network management, analytics and visibility solutions that enhance user and application experience and business value Knowledge of cloud-managed analytics, visibility and related software tools and platforms Adoption of network virtualization and software technologies such as SDN/SD-WAN; including emerging trends such as the use of streaming telemetry Digital and Network Transformation strategies and the transition to As-A-Service consumption models Skills and Professional Background Industry Knowledge on IT and Network Operations, Strong analytical and writing skills Good presentation skills and experience Collaboration across IDC's related enterprise networking and telecom domain teams Minimum 10-15 years industry experience across vendors and/or analyst and media firms Location and Travel The position is based in IDC's Framingham, MA Office, but working remotely is an option for a candidate with the right experience and credentials. Requires 20% travel nationally/internationally. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113687560
Location: Framingham, MA Category: Staff Posted On: Mon Aug 12 2019 Job Description: GENERAL STATEMENT OF DUTIES: This position performs janitorial, custodial, housekeeping, grounds keeping or maintenance tasks. Primary work will be cleaning campus property such as offices, classrooms, corridors, walls, floors, windows, furniture, woodwork, toilets, lavatories or fixtures by washing, waxing, buffing, sweeping, polishing, dusting, or vacuum cleaning; and emptying and cleaning waste barrels, garbage cans and other waste receptacles. For full class specifications, please view: Maintainer I Series . SUPERVISION RECEIVED: Incumbents of positions at this level receive supervision from Maintainers or other employees of higher grade, who provide instruction, assign work and review performance through verbal reports and visual inspection for compliance with instructions and established standards. SUPERVISION EXERCISED: Incumbents of positions at this level may exercise functional supervision (i.e., over certain but not all activities or over some or all work activities on a temporary basis) over 1-5 service and/or maintenance personnel. WORKING CONDITIONS: Maintainers stand and walk for prolonged periods of time; lift and carry heavy objects; work outdoors in all types of weather; work varied shifts, weekends, holidays or nights; are exposed to the hazard of wet, slippery floors; work under exposure to the hazards to chemicals, toxic and noxious fumes, dust, excessive heat, high noise levels, high volume traffic conditions and high voltage wires; work from ladders and scaffolds; and may be required to climb trees and operate motor vehicles. Job Requirements: Ability to follow oral and written instructions Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to establish and maintain harmonious working relationships with others. Ability to deal tactfully with others. Ability to stand or walk for prolonged periods of time. Ability to lift and carry heavy objects. Ability to climb and work on ladders and scaffolds. Physical stamina and endurance. Manual dexterity. Mechanical aptitude. Additional Information: This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit at the rank of Maintainer I. The bi-weekly pay rate is $1,332.39 (grade 9, step 1). Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI113673274
Sep 14, 2019
Location: Framingham, MA Category: Staff Posted On: Mon Aug 12 2019 Job Description: GENERAL STATEMENT OF DUTIES: This position performs janitorial, custodial, housekeeping, grounds keeping or maintenance tasks. Primary work will be cleaning campus property such as offices, classrooms, corridors, walls, floors, windows, furniture, woodwork, toilets, lavatories or fixtures by washing, waxing, buffing, sweeping, polishing, dusting, or vacuum cleaning; and emptying and cleaning waste barrels, garbage cans and other waste receptacles. For full class specifications, please view: Maintainer I Series . SUPERVISION RECEIVED: Incumbents of positions at this level receive supervision from Maintainers or other employees of higher grade, who provide instruction, assign work and review performance through verbal reports and visual inspection for compliance with instructions and established standards. SUPERVISION EXERCISED: Incumbents of positions at this level may exercise functional supervision (i.e., over certain but not all activities or over some or all work activities on a temporary basis) over 1-5 service and/or maintenance personnel. WORKING CONDITIONS: Maintainers stand and walk for prolonged periods of time; lift and carry heavy objects; work outdoors in all types of weather; work varied shifts, weekends, holidays or nights; are exposed to the hazard of wet, slippery floors; work under exposure to the hazards to chemicals, toxic and noxious fumes, dust, excessive heat, high noise levels, high volume traffic conditions and high voltage wires; work from ladders and scaffolds; and may be required to climb trees and operate motor vehicles. Job Requirements: Ability to follow oral and written instructions Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to establish and maintain harmonious working relationships with others. Ability to deal tactfully with others. Ability to stand or walk for prolonged periods of time. Ability to lift and carry heavy objects. Ability to climb and work on ladders and scaffolds. Physical stamina and endurance. Manual dexterity. Mechanical aptitude. Additional Information: This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit at the rank of Maintainer I. The bi-weekly pay rate is $1,332.39 (grade 9, step 1). Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI113673274
Location: Framingham, MA Category: Staff Posted On: Mon Aug 12 2019 Job Description: GENERAL STATEMENT OF DUTIES: Incumbents of positions in this series install heating, ventilating, air conditioning and refrigeration equipment including related fixtures; check heating, ventilation, air conditioning and refrigeration equipment for malfunctions; maintain and repair heating, ventilation, air conditioning and refrigeration equipment; and perform related work as required. The basic purpose of this work is to install, maintain and repair heating, ventilation, air conditioning and refrigeration equipment. Heating, Ventilation, Air Conditioning and Refrigeration (HVAC) Mechanic I is the entry-level technical job in this series. Please review the HVAC Mechanic Classification Specs for additional information on this position. SUPERVISION EXERCISED: Incumbents of positions at this level receive general supervision from Heating, Ventilation, Air Conditioning and Refrigeration Mechanics or other employees of higher grade who provide training and instruction, assign work and review performance through written and verbal reports for compliance with applicable laws, rules and regulations. SUPERVISION RECEIVED: Incumbents of positions at this level receive general supervision from Heating, Ventilation, Air Conditioning and Refrigeration Mechanics or other employees of higher grade who provide training and instruction, assign work and review performance through written and verbal reports for compliance with applicable laws, rules and regulations. EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES: Installs heating, ventilating, air conditioning and refrigeration equipment, including controls and related fixtures such as air and water filters and piping by using refrigeration, pipe fitting and structural layout techniques, blueprints, appropriate machines, tools and work aids to join tubing and/or pipes; to cut and thread pipes; to solder or braze joints; to mount compressor and condenser units; and to connect motors, compressors, temperature controls, humidity controls and circulating ventilation fans to electrical power sources. Checks equipment for malfunctioning by observing pressure and vacuum gauges and other indicators; by adjusting controls in testing joints and connections for gas leaks; by injecting refrigerant and adjustment valves, controls and pumps; and by using testing equipment such as voltmeters, ohmmeters, amprobes, etc. to ensure proper operation. Maintains, rebuilds and repairs by replacing worn or defective parts such as switches, fuses, thermostats and electrical wiring; by pumping specified gas or fluids into systems; by adding necessary liquids; by lubricating motors and bearings; and by changing filters. Calculates heat loads for new installations; analyzes and treats both open and closed water systems such as cooling towers by adding algericides to prevent the spread of airborne bacteria. Performs related work such as making and assembling metal ducts and chassis parts for heating, air conditioning and refrigeration systems; drilling holes for mounting brackets; screwing, boring, riveting and welding parts to assemble structural and functional components such as motors, controls, switches and gauges; and installing shells and cabinets of systems. WORKING CONDITIONS: Heating, Ventilation, Air Conditioning and Refrigeration (HVAC) Mechanics are exposed to the harmful effects of noxious fumes, chemicals, inadequate ventilation, excessive machine noises and high voltage equipment; and work in confined or cramped spaces. Job Requirements: Applicants must have at least one year of full-time, or equivalent part- time technical experience in the installation, maintenance and repair of heating, refrigeration, ventilating and air conditioning systems, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: A certificate or diploma from a recognized institution above the high school level, as evidence of completion of a two year program in refrigeration and heating, may be substituted for the required experience.* *Education toward such a certificate or diploma will be prorated on the basis of the proportion of the requirements actually completed. Additional Information: This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit at the rank of insert rank. The bi-weekly pay rate is $1625.22 (grade 14, step 1). Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI113673276
Sep 14, 2019
Location: Framingham, MA Category: Staff Posted On: Mon Aug 12 2019 Job Description: GENERAL STATEMENT OF DUTIES: Incumbents of positions in this series install heating, ventilating, air conditioning and refrigeration equipment including related fixtures; check heating, ventilation, air conditioning and refrigeration equipment for malfunctions; maintain and repair heating, ventilation, air conditioning and refrigeration equipment; and perform related work as required. The basic purpose of this work is to install, maintain and repair heating, ventilation, air conditioning and refrigeration equipment. Heating, Ventilation, Air Conditioning and Refrigeration (HVAC) Mechanic I is the entry-level technical job in this series. Please review the HVAC Mechanic Classification Specs for additional information on this position. SUPERVISION EXERCISED: Incumbents of positions at this level receive general supervision from Heating, Ventilation, Air Conditioning and Refrigeration Mechanics or other employees of higher grade who provide training and instruction, assign work and review performance through written and verbal reports for compliance with applicable laws, rules and regulations. SUPERVISION RECEIVED: Incumbents of positions at this level receive general supervision from Heating, Ventilation, Air Conditioning and Refrigeration Mechanics or other employees of higher grade who provide training and instruction, assign work and review performance through written and verbal reports for compliance with applicable laws, rules and regulations. EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES: Installs heating, ventilating, air conditioning and refrigeration equipment, including controls and related fixtures such as air and water filters and piping by using refrigeration, pipe fitting and structural layout techniques, blueprints, appropriate machines, tools and work aids to join tubing and/or pipes; to cut and thread pipes; to solder or braze joints; to mount compressor and condenser units; and to connect motors, compressors, temperature controls, humidity controls and circulating ventilation fans to electrical power sources. Checks equipment for malfunctioning by observing pressure and vacuum gauges and other indicators; by adjusting controls in testing joints and connections for gas leaks; by injecting refrigerant and adjustment valves, controls and pumps; and by using testing equipment such as voltmeters, ohmmeters, amprobes, etc. to ensure proper operation. Maintains, rebuilds and repairs by replacing worn or defective parts such as switches, fuses, thermostats and electrical wiring; by pumping specified gas or fluids into systems; by adding necessary liquids; by lubricating motors and bearings; and by changing filters. Calculates heat loads for new installations; analyzes and treats both open and closed water systems such as cooling towers by adding algericides to prevent the spread of airborne bacteria. Performs related work such as making and assembling metal ducts and chassis parts for heating, air conditioning and refrigeration systems; drilling holes for mounting brackets; screwing, boring, riveting and welding parts to assemble structural and functional components such as motors, controls, switches and gauges; and installing shells and cabinets of systems. WORKING CONDITIONS: Heating, Ventilation, Air Conditioning and Refrigeration (HVAC) Mechanics are exposed to the harmful effects of noxious fumes, chemicals, inadequate ventilation, excessive machine noises and high voltage equipment; and work in confined or cramped spaces. Job Requirements: Applicants must have at least one year of full-time, or equivalent part- time technical experience in the installation, maintenance and repair of heating, refrigeration, ventilating and air conditioning systems, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions: A certificate or diploma from a recognized institution above the high school level, as evidence of completion of a two year program in refrigeration and heating, may be substituted for the required experience.* *Education toward such a certificate or diploma will be prorated on the basis of the proportion of the requirements actually completed. Additional Information: This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit at the rank of insert rank. The bi-weekly pay rate is $1625.22 (grade 14, step 1). Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI113673276
Proactively explores customer needs and recommends solutions to expand and retain retail and business relationships. Performs a wide variety of transactions to service customers in conformance with established Bank policies and procedures.Contributes to the fulfillment of branch and company goals and objectives. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Providing efficient, effective and courteous customer service while performing a variety of transactions including processing deposits, withdrawals, payments, cashing checks, processing credit card cash advances, etc. Identifying and taking advantage of cross sales opportunities by making referrals and sales in line with established targets. Building productive relationships with our customers. Represent the Bank in the communities it serves by participating in civic/community organizations to assist in brand awareness and supporting the Banks mission of being a dedicated and responsible corporate citizen.
Sep 14, 2019
Proactively explores customer needs and recommends solutions to expand and retain retail and business relationships. Performs a wide variety of transactions to service customers in conformance with established Bank policies and procedures.Contributes to the fulfillment of branch and company goals and objectives. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers: Providing efficient, effective and courteous customer service while performing a variety of transactions including processing deposits, withdrawals, payments, cashing checks, processing credit card cash advances, etc. Identifying and taking advantage of cross sales opportunities by making referrals and sales in line with established targets. Building productive relationships with our customers. Represent the Bank in the communities it serves by participating in civic/community organizations to assist in brand awareness and supporting the Banks mission of being a dedicated and responsible corporate citizen.
IDC Requisition Number 2019-1561 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The Research Vice President of Video Surveillance drives research, provides thought leadership and advises clients about on the video surveillance market and its vendors. An individual well suited for this position would be familiar with topics such as cameras, software, analytics, storage, identification/authentication use cases , video surveillance data and how buyers are transforming analog to digital, preferred suppliers. Responsibilities Cybersecurity Market and Technology Analysis: Serves as IDC's subject matter expert on video surveillance market development, forecasting and vendor strategies. Thought-leadership: Provides leadership thinking around how the industry is shifting, and what the impacts of these shifts mean both to enterprise end user organizations and to the vendors delivering IT/cybersecurity software and infrastructure products and technologies. Consulting: Develops and/or customizes IT/cybersecurity research and consulting projects to meet the specific needs of the external customers. Consulting projects can come in the form of customized surveys, white papers, webcasts, on-site strategy sessions, customized forecasts, videos or presentations at events. Verbal, Quantitative & Written Communications: Both verbal and written analysis is key to being a successful analyst at IDC. This position carries the expectation for a mix of shorter industry-event reactive pieces, vendor market share document, market forecast analysis and thought leadership documents that provide deeper insight into the changing nature of the market. The ability to build relationships with vendors and to proactively reach out to industry representatives is critical. Business Development : Utilizes existing and new relationships, in conjunction with technical and market knowledge, to develop and grow business relationships to drive market presence. Proactively develops relationships with internal IDC sales teams and acts as advocate for the research service and custom consulting projects as a subject matter expert during sales calls. Key attributes of a successful candidate include: Product evangelist Video Surveillance product experience Identify market opportunities Identify new client base Collaborate with marketing and sales Revenue growth through other types of revenue (honorarium, report sales, consulting) Contribution to the financial success of the group Expense management Demonstrates ability to develop new products Qualifications Bachelor's degree required, MBA a plus 15+ years of previous market research experience or in security products/video surveillance Demonstrated public speaking skills Strong self-starter with minimal direct oversithg Proven collaboration skills Ability to travel approximately 30%. Travel varies considerably with heaviest travel between March and July, as well as September and October About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113661010
Sep 14, 2019
IDC Requisition Number 2019-1561 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The Research Vice President of Video Surveillance drives research, provides thought leadership and advises clients about on the video surveillance market and its vendors. An individual well suited for this position would be familiar with topics such as cameras, software, analytics, storage, identification/authentication use cases , video surveillance data and how buyers are transforming analog to digital, preferred suppliers. Responsibilities Cybersecurity Market and Technology Analysis: Serves as IDC's subject matter expert on video surveillance market development, forecasting and vendor strategies. Thought-leadership: Provides leadership thinking around how the industry is shifting, and what the impacts of these shifts mean both to enterprise end user organizations and to the vendors delivering IT/cybersecurity software and infrastructure products and technologies. Consulting: Develops and/or customizes IT/cybersecurity research and consulting projects to meet the specific needs of the external customers. Consulting projects can come in the form of customized surveys, white papers, webcasts, on-site strategy sessions, customized forecasts, videos or presentations at events. Verbal, Quantitative & Written Communications: Both verbal and written analysis is key to being a successful analyst at IDC. This position carries the expectation for a mix of shorter industry-event reactive pieces, vendor market share document, market forecast analysis and thought leadership documents that provide deeper insight into the changing nature of the market. The ability to build relationships with vendors and to proactively reach out to industry representatives is critical. Business Development : Utilizes existing and new relationships, in conjunction with technical and market knowledge, to develop and grow business relationships to drive market presence. Proactively develops relationships with internal IDC sales teams and acts as advocate for the research service and custom consulting projects as a subject matter expert during sales calls. Key attributes of a successful candidate include: Product evangelist Video Surveillance product experience Identify market opportunities Identify new client base Collaborate with marketing and sales Revenue growth through other types of revenue (honorarium, report sales, consulting) Contribution to the financial success of the group Expense management Demonstrates ability to develop new products Qualifications Bachelor's degree required, MBA a plus 15+ years of previous market research experience or in security products/video surveillance Demonstrated public speaking skills Strong self-starter with minimal direct oversithg Proven collaboration skills Ability to travel approximately 30%. Travel varies considerably with heaviest travel between March and July, as well as September and October About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113661010
US-MA-Framingham Requisition ID 2019-2771 Position Type Full Time Shift Type First Shift Category Distribution/Transportation/Warehouse Overview Will make furniture deliveries to customers with a focus on timeliness and customer service. Responsibilities Essential Duties and Responsibilities Makes timely deliveries to customers. Places, assembles and/or installs furniture to customer specifications. Develops and maintains outstanding working relationships with customers. Plans and carries out daily route to ensure that all deliveries are made. Communicates issues to supervisory in a timely manner. Drives safely and maintains valid driver's license. Other duties as assigned. Knowledge, Skills and Abilities Exceptional customer service skills Outstanding communication skills with an ability to converse, read and write in English Must be able to work as a team and independently Valid driver's license and clean driving record CDL license required Ability to obtain a DOT medical card Experience with basic furniture assembly Must be able to work independently and manage time appropriately to meet deadlines Qualifications Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, climb, speak and hear. The employee must regularly lift and/or move up to 100 pounds. PM18 Equal Opportunity Employer W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. PI113642928
Sep 13, 2019
US-MA-Framingham Requisition ID 2019-2771 Position Type Full Time Shift Type First Shift Category Distribution/Transportation/Warehouse Overview Will make furniture deliveries to customers with a focus on timeliness and customer service. Responsibilities Essential Duties and Responsibilities Makes timely deliveries to customers. Places, assembles and/or installs furniture to customer specifications. Develops and maintains outstanding working relationships with customers. Plans and carries out daily route to ensure that all deliveries are made. Communicates issues to supervisory in a timely manner. Drives safely and maintains valid driver's license. Other duties as assigned. Knowledge, Skills and Abilities Exceptional customer service skills Outstanding communication skills with an ability to converse, read and write in English Must be able to work as a team and independently Valid driver's license and clean driving record CDL license required Ability to obtain a DOT medical card Experience with basic furniture assembly Must be able to work independently and manage time appropriately to meet deadlines Qualifications Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, climb, speak and hear. The employee must regularly lift and/or move up to 100 pounds. PM18 Equal Opportunity Employer W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. PI113642928
IDC Requisition Number 2019-1559 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our Human Capital research practice is expanding and we are seeking an experienced, motivated, intellectually curious, and entrepreneurially oriented individual to join our team. The Research Manager will spearhead research into the employee experience technology and services market with concentration on employee engagement, benefits, and wellness. The Research Manager will also work collaboratively to grow the new research practice focused on Benefits, Wellness, and Employee Engagement . The Research Manager will be responsible for planning and execution of a compelling research agenda that offers both quantitative and qualitative components. The Research Manager will be seen as a subject matter expert both within and external to IDC and will be tapped for consulting engagements in addition to published research. The Research Manager will provide support for consulting engagements across the Human Capital research practice. Responsibilities Knowledge of the human capital market with expertise in employee engagement, benefits/wellness, and employee rewards and recognition technologies and services. Excellent communication skills both in written and verbal form. A strong comfort level with and enjoyment of writing is an essential requirement of this position. Additionally, this position will deliver presentations at client events, conferences and in smaller meetings. An analytical mind with a strong desire to uncover trends and patterns through a combination of qualitative and quantitative research. The candidate must also be comfortable using Microsoft Excel (including pivot tables) to perform modeling and forecasting. Qualifications A Bachelor's degree is required 5 years+ of pertinent HCM industry experience is desired Experience and background in the human capital management market is strongly preferred and specific experience working in or covering the employee engagement, benefits/wellness, and/or employee rewards and recognition domains will be highly valued Excellent written and verbal communications, and strong quantitative skills Demonstrable track record and passion for superior client service as direct client interaction is an important part of the role The ideal candidate is entrepreneurial, collaborative, and decisive This position involves some travel for industry events and customer projects About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113624077
Sep 13, 2019
IDC Requisition Number 2019-1559 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our Human Capital research practice is expanding and we are seeking an experienced, motivated, intellectually curious, and entrepreneurially oriented individual to join our team. The Research Manager will spearhead research into the employee experience technology and services market with concentration on employee engagement, benefits, and wellness. The Research Manager will also work collaboratively to grow the new research practice focused on Benefits, Wellness, and Employee Engagement . The Research Manager will be responsible for planning and execution of a compelling research agenda that offers both quantitative and qualitative components. The Research Manager will be seen as a subject matter expert both within and external to IDC and will be tapped for consulting engagements in addition to published research. The Research Manager will provide support for consulting engagements across the Human Capital research practice. Responsibilities Knowledge of the human capital market with expertise in employee engagement, benefits/wellness, and employee rewards and recognition technologies and services. Excellent communication skills both in written and verbal form. A strong comfort level with and enjoyment of writing is an essential requirement of this position. Additionally, this position will deliver presentations at client events, conferences and in smaller meetings. An analytical mind with a strong desire to uncover trends and patterns through a combination of qualitative and quantitative research. The candidate must also be comfortable using Microsoft Excel (including pivot tables) to perform modeling and forecasting. Qualifications A Bachelor's degree is required 5 years+ of pertinent HCM industry experience is desired Experience and background in the human capital management market is strongly preferred and specific experience working in or covering the employee engagement, benefits/wellness, and/or employee rewards and recognition domains will be highly valued Excellent written and verbal communications, and strong quantitative skills Demonstrable track record and passion for superior client service as direct client interaction is an important part of the role The ideal candidate is entrepreneurial, collaborative, and decisive This position involves some travel for industry events and customer projects About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113624077
IDC Requisition Number 2019-1577 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The Research Manager will lead the IDC Global Supply Chain Execution Strategies program focusing on best practice, trends, market conditions, business concerns, and vendor offerings to provide authoritative advice on investment, life-cycle management, and use of inventory management, warehouse management, logistics, and omni-channel distributed order orchestration processes and applications. The focus will be on helping retail and manufacturing companies spot and prioritize opportunities, save time, minimize cost, and mitigate risk, while also helping technology vendors develop and market products and services that meet market needs. Specific attention is given to the drivers, benefits, processes, uses cases, and best practices related to inventory management, warehouse management, logistics, and omni-channel distributed order orchestration to support IT leaders at top retail and manufacturing companies around the globe. Responsibilities The Research Manager is expected to: Grow the Global Supply Chain Execution Strategies research program through thought leadership and business development Meet the research requirements of Global Supply Chain program Support client inquiry related to research reports and topics pertinent to research Coordinate the Global Supply Chain Execution Strategies research with other regions Contribute research and thought leadership to consulting projects Collaborate with IDC colleagues on Blockchain, IoT, Robotics, AR, AI and ML Qualifications At least 5-7 years working with IT, in the retail, supply chain or technology research industry Bachelor's Degree required, Master's degree is a plus Experience in understanding the research needs of clients Ability to quickly synthesize data from various sources – interviews, surveys, secondary research and other IDC research Excellent speaking skills Excellent writing skills Facility with the use of MS Excel and PowerPoint About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113510374
Sep 08, 2019
IDC Requisition Number 2019-1577 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The Research Manager will lead the IDC Global Supply Chain Execution Strategies program focusing on best practice, trends, market conditions, business concerns, and vendor offerings to provide authoritative advice on investment, life-cycle management, and use of inventory management, warehouse management, logistics, and omni-channel distributed order orchestration processes and applications. The focus will be on helping retail and manufacturing companies spot and prioritize opportunities, save time, minimize cost, and mitigate risk, while also helping technology vendors develop and market products and services that meet market needs. Specific attention is given to the drivers, benefits, processes, uses cases, and best practices related to inventory management, warehouse management, logistics, and omni-channel distributed order orchestration to support IT leaders at top retail and manufacturing companies around the globe. Responsibilities The Research Manager is expected to: Grow the Global Supply Chain Execution Strategies research program through thought leadership and business development Meet the research requirements of Global Supply Chain program Support client inquiry related to research reports and topics pertinent to research Coordinate the Global Supply Chain Execution Strategies research with other regions Contribute research and thought leadership to consulting projects Collaborate with IDC colleagues on Blockchain, IoT, Robotics, AR, AI and ML Qualifications At least 5-7 years working with IT, in the retail, supply chain or technology research industry Bachelor's Degree required, Master's degree is a plus Experience in understanding the research needs of clients Ability to quickly synthesize data from various sources – interviews, surveys, secondary research and other IDC research Excellent speaking skills Excellent writing skills Facility with the use of MS Excel and PowerPoint About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113510374
IDC Requisition Number 2019-1554 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Infrastructure Systems, Platforms and Technologies Group is seeking a Research Director (RD) to support its research and business development efforts on Edge Strategies. The Research Director (RD) for Edge Strategies is responsible for developing and socializing IDC's point of view on Edge (Computing) Strategies with enterprises, IT suppliers and service providers. The individual will develop research on business strategies, the impact of relevant technologies on enterprises. This individual will also work with other worldwide and regional analysts to develop a holistic set of thought leadership and actionable research for IT Buyers and Suppliers. This research includes fielding primary surveys, writing papers, delivering presentations, driving consulting work, and advising technology-based clients on business strategies related to their investment in Edge. The RD is tasked with meeting publication deadlines, inquiry requirements and hitting quarterly and annual financial targets. The RD will also be working within a team of analysts within IDC's infrastructure research practice and coordinating with other IDC technology research analysts around the world. Responsibilities Research Leadership : The Research Director serves as IDC's lead research analyst and evangelist on Edge strategies – both business and technical. The RD drives the vision, strategic development, and internal coordination of analysts and resources covering the fast-evolving Edge technology research market. The RD must be a thought leader, well versed in the language of technology and related business research, and adept at fielding, analyzing, and articulating the results of frequent and precise edge-focused surveys. The RD will also take a leadership role in the development of IDC's Edge focused data products. Relationship Management: The Research Director must cultivate and manage executive-level relationships with customers, prospects, and other key industry players in the Edge technology market. It is also critical to build and maintain collaborative relationships with IDC's analyst community, consultants, marketing and sales professionals. Verbal and Written Communications: The Research Director must be proficient in authoring research documents and presentations, with the latter delivered at conferences and in front of customers and prospects. Business Development and Consulting: The Research Director utilizes technical knowledge and expertise to develop and implement unique research services for clients and drives exclusive Edge-focused content for consulting projects geared toward satisfying the requirements of customers. Qualifications Bachelor's degree required, advanced degree a plus 10 or more years of previous technology-centric market research experience or in a related industry Advanced skills in MS Word, Excel, and PowerPoint (SPSS a plus) Ability to travel (30-40%) Proven team management experience for both direct and indirect teams Proven project management, and time management capabilities, with an eye toward attention to detail and the ability to communicate data analysis through written reports and presentations A positive, entrepreneurial attitude with the ability to bring vision, creativity, and strategic thinking to the design and management of high-profile research projects while working under pressure and with competing deadlines About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113510541
Sep 08, 2019
IDC Requisition Number 2019-1554 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Infrastructure Systems, Platforms and Technologies Group is seeking a Research Director (RD) to support its research and business development efforts on Edge Strategies. The Research Director (RD) for Edge Strategies is responsible for developing and socializing IDC's point of view on Edge (Computing) Strategies with enterprises, IT suppliers and service providers. The individual will develop research on business strategies, the impact of relevant technologies on enterprises. This individual will also work with other worldwide and regional analysts to develop a holistic set of thought leadership and actionable research for IT Buyers and Suppliers. This research includes fielding primary surveys, writing papers, delivering presentations, driving consulting work, and advising technology-based clients on business strategies related to their investment in Edge. The RD is tasked with meeting publication deadlines, inquiry requirements and hitting quarterly and annual financial targets. The RD will also be working within a team of analysts within IDC's infrastructure research practice and coordinating with other IDC technology research analysts around the world. Responsibilities Research Leadership : The Research Director serves as IDC's lead research analyst and evangelist on Edge strategies – both business and technical. The RD drives the vision, strategic development, and internal coordination of analysts and resources covering the fast-evolving Edge technology research market. The RD must be a thought leader, well versed in the language of technology and related business research, and adept at fielding, analyzing, and articulating the results of frequent and precise edge-focused surveys. The RD will also take a leadership role in the development of IDC's Edge focused data products. Relationship Management: The Research Director must cultivate and manage executive-level relationships with customers, prospects, and other key industry players in the Edge technology market. It is also critical to build and maintain collaborative relationships with IDC's analyst community, consultants, marketing and sales professionals. Verbal and Written Communications: The Research Director must be proficient in authoring research documents and presentations, with the latter delivered at conferences and in front of customers and prospects. Business Development and Consulting: The Research Director utilizes technical knowledge and expertise to develop and implement unique research services for clients and drives exclusive Edge-focused content for consulting projects geared toward satisfying the requirements of customers. Qualifications Bachelor's degree required, advanced degree a plus 10 or more years of previous technology-centric market research experience or in a related industry Advanced skills in MS Word, Excel, and PowerPoint (SPSS a plus) Ability to travel (30-40%) Proven team management experience for both direct and indirect teams Proven project management, and time management capabilities, with an eye toward attention to detail and the ability to communicate data analysis through written reports and presentations A positive, entrepreneurial attitude with the ability to bring vision, creativity, and strategic thinking to the design and management of high-profile research projects while working under pressure and with competing deadlines About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113510541
IDC Requisition Number 2019-1556 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! The Senior Research Analyst we are seeking will lead market analysis and research in the Hospitality and Travel Digital Transformation Strategies program, completing market analysis and comprehensive data analysis through IDC Retail Insights' proprietary research projects, along with ongoing communications with industry experts, hospitality and travel executives, and technology vendors and complemented by secondary research from conferences, publications, and third-party news sources. These important advisory service helps accelerate the digital transformation journey and examines the impact of technology investment on supply chain optimization, resource allocation, marketing, workforce, omni-engagement, and customer experience — with an emphasis on digital technology adoption and optimal transformation of the business to achieve business innovation and efficiency. It also includes regional-level estimates on technology spending in hospitality and travel, competitive assessments of technology vendors, and continuous monitoring of the hospitality and travel market aimed at identifying key business and technology investment trends. Responsibilities Grow Hospitality and Travel Digital Transformation Strategies research program through thought leadership and business development Meet the research requirements of the programs Support client inquiry related to research reports and topics pertinent to research Coordinate the Hospitality and Travel Digital Transformation Strategies program with other regions Contribute research and thought leadership to consulting projects Collaborate with IDC colleagues on Blockchain, IoT, Robotics, AR, AI and ML Qualifications Bachelor's degree or higher in disciplines such as Hospitality and Travel, Business and/or IT At least 3-5 years working with Hospitality and Travel Technologies Experience in understanding the research needs of clients Ability to quickly synthesize data from various sources – interviews, surveys, secondary research and other IDC research Excellent speaking skills Excellent writing skills Facility with the use of MS Excel and PowerPoint About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113510487
Sep 08, 2019
IDC Requisition Number 2019-1556 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! The Senior Research Analyst we are seeking will lead market analysis and research in the Hospitality and Travel Digital Transformation Strategies program, completing market analysis and comprehensive data analysis through IDC Retail Insights' proprietary research projects, along with ongoing communications with industry experts, hospitality and travel executives, and technology vendors and complemented by secondary research from conferences, publications, and third-party news sources. These important advisory service helps accelerate the digital transformation journey and examines the impact of technology investment on supply chain optimization, resource allocation, marketing, workforce, omni-engagement, and customer experience — with an emphasis on digital technology adoption and optimal transformation of the business to achieve business innovation and efficiency. It also includes regional-level estimates on technology spending in hospitality and travel, competitive assessments of technology vendors, and continuous monitoring of the hospitality and travel market aimed at identifying key business and technology investment trends. Responsibilities Grow Hospitality and Travel Digital Transformation Strategies research program through thought leadership and business development Meet the research requirements of the programs Support client inquiry related to research reports and topics pertinent to research Coordinate the Hospitality and Travel Digital Transformation Strategies program with other regions Contribute research and thought leadership to consulting projects Collaborate with IDC colleagues on Blockchain, IoT, Robotics, AR, AI and ML Qualifications Bachelor's degree or higher in disciplines such as Hospitality and Travel, Business and/or IT At least 3-5 years working with Hospitality and Travel Technologies Experience in understanding the research needs of clients Ability to quickly synthesize data from various sources – interviews, surveys, secondary research and other IDC research Excellent speaking skills Excellent writing skills Facility with the use of MS Excel and PowerPoint About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113510487
IDC Requisition Number 2019-1575 Functional Area Marketing Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated project manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative position will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Project Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in project management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113483334
Sep 07, 2019
IDC Requisition Number 2019-1575 Functional Area Marketing Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated project manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative position will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Project Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in project management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113483334
IDC Requisition Number 2019-1574 Functional Area Marketing Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated product manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative product management position, which also requires strong process and project management, will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Product Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in product management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113483378
Sep 07, 2019
IDC Requisition Number 2019-1574 Functional Area Marketing Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated product manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative product management position, which also requires strong process and project management, will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Product Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in product management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113483378
IDC Requisition Number 2019-1573 Functional Area Client Relationship Management/Client Service Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The Program Manager ultimately owns the continuous success and growth of the Pathways Leadership Development Program. This program is an influential and valuable element the CIO Executive Council. Key measures for success in this role are execution of program milestones, high client engagement, positive feedback, and Pathways renewal and growth rates. Key Program Manager Goals: • Elevating the Pathways brand • Keeping the program functioning smoothly through careful execution of responsibilities • Forging strong partnerships with coaches and account team partners • Engineering meaningful moments and milestones for participants • Establishing and fostering a sense of community for current members and alumni • Developing multi-year “stickiness” with members by establishing levels and competencies Responsibilities • Create listening posts to monitor customer feedback • Suggest program enhancements to improve retention and value • Streamlining current processes and workflows to ensure a smooth experience for customers • Coordinate, schedule, and facilitate mentor sessions and cohorts • Coordinate and schedule CIO Executive coach 1:1 sessions • Collaborate and communicate with account team members • Manage coaching relationships, including “bench” planning and expansion of coaches • Manage the Accelerated Leadership Development agenda and logistics • Ongoing facilitation of Pathways program elements and logistics • Contribute to the creation and management of client dashboards related to Pathways Qualifications • Bachelor's Degree or equivalent experience • 5+ years of project management, program/product design, corporate learning, or other training/learning experience • Strong analytical skills • Strong written and oral communication, presentation, and interpersonal skills • Proven customer service and client relationship management skills • Solid organizational skills with the ability to manage multiple priorities • Proficiency with MS Office suite (Word, Excel, PowerPoint) and Salesforce or other client relationships systems • Knowledge of online learning and experience with web platforms preferred, especially the Adobe Connect platform. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113450993
Sep 06, 2019
IDC Requisition Number 2019-1573 Functional Area Client Relationship Management/Client Service Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The Program Manager ultimately owns the continuous success and growth of the Pathways Leadership Development Program. This program is an influential and valuable element the CIO Executive Council. Key measures for success in this role are execution of program milestones, high client engagement, positive feedback, and Pathways renewal and growth rates. Key Program Manager Goals: • Elevating the Pathways brand • Keeping the program functioning smoothly through careful execution of responsibilities • Forging strong partnerships with coaches and account team partners • Engineering meaningful moments and milestones for participants • Establishing and fostering a sense of community for current members and alumni • Developing multi-year “stickiness” with members by establishing levels and competencies Responsibilities • Create listening posts to monitor customer feedback • Suggest program enhancements to improve retention and value • Streamlining current processes and workflows to ensure a smooth experience for customers • Coordinate, schedule, and facilitate mentor sessions and cohorts • Coordinate and schedule CIO Executive coach 1:1 sessions • Collaborate and communicate with account team members • Manage coaching relationships, including “bench” planning and expansion of coaches • Manage the Accelerated Leadership Development agenda and logistics • Ongoing facilitation of Pathways program elements and logistics • Contribute to the creation and management of client dashboards related to Pathways Qualifications • Bachelor's Degree or equivalent experience • 5+ years of project management, program/product design, corporate learning, or other training/learning experience • Strong analytical skills • Strong written and oral communication, presentation, and interpersonal skills • Proven customer service and client relationship management skills • Solid organizational skills with the ability to manage multiple priorities • Proficiency with MS Office suite (Word, Excel, PowerPoint) and Salesforce or other client relationships systems • Knowledge of online learning and experience with web platforms preferred, especially the Adobe Connect platform. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI113450993