9 jobs found in framingham

IDC Research Vice President, CMO Advisory Practice US-MA-Framingham Job ID: 2020-1680 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is seeking a Research VP for the CMO Advisory Service that understands the impact of the digital transformation on the marketing practices that companies use to engage with their customers. The ideal candidate is a recognized marketing management thought leader familiar with B2B management trends such as marketing operations, marketing investment, organizations, data and analytics, marketing performance management, agile marketing, social marketing, and account-based marketing. The Research VP for the CMO Advisory Service will have a network of relationships with marketing leaders and other industry thought leaders. The Research VP will work with fellow analysts in IDC’s Future of Customer and Consumer service groups as they delve into the practices and technologies that are shaping the future of commercial relationships. Responsibilities • Advance IDC’s thought-leadership in the B2B marketing space, publishing and presenting innovative and actionable marketing research • Establish a presence across the industry as an innovator in marketing strategy, management, and operations, presenting insight at vendor and industry events and being quoted in relevant publications • Manage survey design and analysis including benchmarks and best practices • Provide first-class customer support to IDC clients • Develop prospects to help the IDC sales team grow the CMO Advisory business • Identify and execute consultative projects • Manage and nurture team members to aid in their career development and increase their exposure as industry experts. Qualifications • Bachelor's degree or equivalent experience required, MBA a plus • 15+ years of previous market research experience or in a related industry • 5+ years of experience in a senior marketing management position (Director or above) in a mid-size or large B2B company (technology industry experience preferred) • Proven experience in consulting, research, or journalism • Excellent writing, research, business development, and public speaking skills • Advanced skills in MS Word, Excel, PowerPoint, SPSS • Ability to rapidly develop content based on analyst conversations, vendor briefings, and customer interviews. • Comprehension of quantitative data such as financial statements and customer analytics and the ability to incorporate this data into quantitative models is preferred. • Excellent interpersonal skills for client inquiry and internal collaboration • Ability to Travel (30-40%) About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI119568656

IDC Client Relationship Manager US-MA-Framingham Job ID: 2020-1677 Type: Regular Full-Time # of Openings: 1 Category: Customer Support/Client Services IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Amplify your career with the world's most recognized leader in IT research and advisory services and join a dynamic environment where your passion for customer experience is expected and appreciated. The Client Success/Relationship Manager role is a key competitive differentiator for IDC’s solutions and requires a dynamic, self-starter who is highly customer centric, and possesses leadership skills. In this position, you will work with existing IT executive clients to proactively drive value, while acting as the voice of your clients internally at IDC. Responsibilities As a trusted business partner, you’ll be focused on a positive customer experience above all else. You will ultimately be responsible for engaging with customers post-sales and driving user adoption and satisfaction while ensuring high retention and uplift rates. You will also work with internal partners to manage the customer feedback lifecycle and lift insights to internal business leaders. What You’ll Do: Partner with our clients to deliver high-value outcomes and experiences, and predictable growth for the business by: Delivering and communicating ROI for IDC clients, throughout the customer journey Acting as a trusted advisor and extension of your client’s organization Learning your client’s organizational and individual needs, while proactively identifying and delivering IDC resources to achieve valuable outcomes Owning customer relationships, collaborate closely with other team members supporting renewals and expansion opportunities Serving as the primary contact for the onboarding of new customers, training, and ongoing customer inquiry support for short term and long term projects Gauging customer engagement levels and find creative solutions to drive deeper value Understanding customer outcomes through ongoing collection and analysis of data and feedback and translate this to retention strategies and feed the product roadmap. Work with internal partners to manage customer feedback management and reporting Analyze customer feedback and build reports for senior leaders This is a highly visible, fast paced, and dynamic position that affords growth potential and plays a core part of IDC’s strategy. Qualifications Ideally 3+ years’ experience in customer success, account management, or business development Impressive executive presence and communication abilities Bias for action Experience working for or with technology suppliers Passion for technology Outgoing personality type with an unabashed attitude towards customer relationships Ability to create structure in ambiguous situations and design effective processes This position requires regular travel within the U.S. to visit key customers A bachelor’s degree is required, preferably in Information Technology, Business, or Sciences. This position is based out of IDC’s corporate office in Framingham, MA. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI119568712

Location: Framingham, MA Category: Contract/Hourly Posted On: Tue Mar 3 2020 Job Description: GENERAL STATEMENT OF DUTIES: Framingham State University currently seeks part-time dispatchers in the University Police Department. Job responsibilities will include answering business and information calls; answering and processing all emergency calls in a timely fashion; maintaining direct radio communication with University Police Officers, Town of Framingham Police and Fire Departments; Massachusetts State Police; maintaining daily log in a timely fashion; answering and monitoring calls from campus emergency phones, University AT&T PTT phones, emergency lab phones and emergency elevator phones; monitoring over 100 CCTV digital surveillance cameras; taking in and recording all found property; deactivating University identification cards from restricted persons; querying registration and warrant checks for field Officers; filing maintenance request for determined campus deficiencies; serving window/counter traffic and issuing temporary parking passes and assisting with parking decal applications and correspondence; other related duties as required. Dispatchers will be required to complete Power Phone dispatcher training; and maintain CPR, first aid and LEAPS/DCJIS/NCIC certifications. Dispatchers operate computer aided dispatch systems and emergency notification programs. Job Requirements: MINIMUM QUALIFICATIONS: Candidates must have completed high school or hold a GED or equivalent. Candidate must be computer literate. Previous dispatching experience in a public safety environment is preferred, but not required. Additional Information: This is a part-time, non-exempt, non-benefited, contractor position. The work schedule includes a maximum of sixteen (16) hours per week at a compensation rate of $14.94 per hour. This position is assigned a weekend shift, as follows: Saturday 7:00 a.m. to 3:00 p.m. or 3 p.m. to 11 p.m. Sunday 7:00 a.m. to 3:00 p.m. or 3 p.m. to 11 p.m. Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI118997503

Location: Framingham, MA Category: Staff Posted On: Fri Feb 14 2020 Job Description: One University Police Officer position (officially classified as Campus Police Officer I (CPO I)) is available in the University Police Department. We seek an experienced officer to provide flexible, responsive, high quality community policing. FSU University Police Officers patrol campus buildings, grounds, and properties owned by Framingham State University; enforce State Laws, University policies, rules and regulations; investigate crimes, accidents, complaints, and other incidents as directed; prepare concise and complete reports; direct traffic, staff post when necessary, handle confidential and sensitive information; and perform other duties as assigned by Chief of Police and superior officers. University Police Officers interact frequently with students, faculty, staff and visitors. University Police Officers are required to carry a University issued firearm while on duty. This position is considered "essential personnel" and requires you to report for duty when requested. University Police Officers are assigned on a rotating basis to one of the three shifts and shifts may include weekends and nights. Officers are appointed by the Colonel of the State Police as Special State Officers pursuant to M.G.L. c. 22C, section 63. Upon receiving appointment as a Special State Police Officer, University Police Officers, while performing duties in the buildings and on the grounds of the University have the same police authority to make arrests as State Police Officers. University Police Officers must exercise clear quick thinking in emergencies and perform related work as required, establish and maintain harmonious working relationships with others, deal tactfully with others, interact with people who are under physical and or emotional distress, follow oral and written instructions, and be willing to work nights, weekends, and report for duty at any time when emergencies arise. Please review the full Campus Police Officer Series classification specification . SUPERVISION RECEIVED: Chief of University Police, Deputy Chief of University Police, and Sergeant of University Police SUPERVISION EXERCISED: N/A Job Requirements: MINIMUM QUALIFICATIONS: Must be eligible to be appointed (warranted) and maintain appointment by the Massachusetts State Police as a Special State Police Officer pursuant to M.G.L. c 22c, Section 63 (see more information at Memo re: SSPO Applications); Must possess or have the ability to obtain and maintain a Class A license to carry firearm (M.G.L.c.140, Section 131). (Without restriction); and Must have and maintain a valid Massachusetts Driver's License. PREFERRED QUALIFICATIONS: Preference will be given to candidates who meet the following additional qualifications: Strong Interpersonal skills; Knowledge of police procedures and practices, the law of arrest and criminal procedures; Strong written and oral communication skills and the ability to prepare written reports; Graduates of the M.P.T.C Basic 312 hour Reserve Police Academy and have an associate's degree or higher in Criminal Justice; Candidates eligible for appointment as a Special State Police Officer under Chapter 22C, Section 63 without additional training; and/or Graduates of the SSPO or Municipal Police Academy. REQUIREMENTS TO MAINTAIN APPOINTMENT: Annual in-service trainings will be required. Selected candidate may also be required to successfully complete the Special State Police Basic Recruit Academy or M.P.T.C Basic Recruit Academy including basic recruit firearms training. Officers failing to receive a warrant from the State Police to serve as a Special State Police Officer or who may have their warrants suspended during their employment will be subject to dismissal from employment. Failure to maintain a license to carry a firearm and/or a valid driver's license will subject officers to dismissal. Officers whose warrant applications are pending will be assigned duties that do not require Special State Police powers. Additional Information: This is a full-time non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit in the job classification of Campus Police Officer I. The bi-weekly compensation rate is $1,707.31 (Grade 15, Step 1) (before training) and $1,799.63 (Grade 16, Step 1) (after training). Framingham State University conducts Criminal Offender Record Information (CORI) checks relative to prior criminal convictions and pending cases, as well as Sex Offender Registry Information (SORI) checks relative to prior sexual offenses committed as an adult or juvenile on final candidates prior to an offer of employment for all positions. Framingham State University requires specific written authorization to conduct background checks. Failure to provide such authorization shall preclude your application from receiving further consideration. Successful Medical and Psychological testing is required for this position prior to appointment. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI118997505

Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC is seeking an experienced Director of Marketing to guide our go to market, lead generation and customer expansion efforts for our “Future of” Research Practices. As we approach a critical tipping point in the digital economy, IDC's leading-edge solutions help our customers innovate, scale and succeed. This individual will work closely with the VP of Marketing and other key stakeholders to define, prioritize and execute a cross-functional marketing plan that increases influence, relevance and customer growth. This role is located at IDC's Framingham, MA headquarters. Qualifications 10+ years of relevant B2B marketing experience, in the IT industry is a plus 5+ years as a direct manager with proven diversified leadership, planning, communication, organization and people motivation skills Prior sales enablement experience a plus Strong organization, prioritization, planning, and strategic thinking skills Self-manages and motivated with the ability to juggle multiple deadlines and priorities Ability to work cross-functionally with strong relationship building and management skills Excellent writing skills and ability to take technical and business concepts and tell a clear and impactful story BA/BS in Marketing, Communications or other related degree. MBA is a plus, but not required Experience with marketing automation tools and lead generation strategies is required. Direct experience with Marketo preferred IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI119442717

We are seeking a Product Sales Specialist to focus on business development and new sales of IDC's new "Future of" Research Practice Areas. The Product Sales Specialist role requires a high degree of sales acumen, collaboration, technical expertise, and is focused on driving new, incremental, sales opportunities. This position is located in IDC's Framingham, MA location. Responsibilities • Primary “go to” sales overlay for IDC's new “Future of…” practice areas and associated research programs • Prospect for incremental sales opportunities across IDC's account base, create and follow up on proposals, respond to client requests for information, coordinate sales activities with Global Account Managers, and work with the product team to continue enhancing the client value proposition • Work in concert with US sales team to identify, pursue, and close incremental sales opportunities • Support sales activities, and collaboratively lead the sales process, for all US based accounts – Enterprise, Industry, Sector • Act as primary feedback mechanism to product team concerning requests for special packaging, future product enhancements, marketing requirements, and contract negotiation Qualifications • Bachelors Degree or equivalent • 5+ years of direct sales experience, along with strong written, analytical, verbal communication, time management and organizational skills • Demonstrated success working independently to sell complex goods and services to technology vendors • Prior market research industry, or technical, sales experience is a plus • Ideal candidate will be entrepreneurial, motivated, assertive, collaborative, and a self-starter • Proficiency in Microsoft Excel, PowerPoint and Word • Experience with Salesforce.com preferred • Up to 30% travel IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI119442755

IDC Talent Acquisition Specialist US-MA-Framingham Job ID: 2020-1650 Type: Regular Full-Time # of Openings: 1 Category: Human Resources IDC Overview IDC, the world’s leading technology market research firm, is seeking a Talent Acquisition Specialist to join our Human Resources Department. This is an exciting opportunity to help bring on top talent to a growing organization! The Talent Acquisition Specialist will proactively identify and qualify candidates for positions throughout the organization. This role will recruit for sales, client service, and research roles in the US. This position will be based at IDC Headquarters in Framingham, MA and will be a full-time role with work hours of Monday through Friday from 9 AM to 5:30 PM. Responsibilities Partner with HR colleagues and Hiring Managers to understand position requirements Source passive candidates using LinkedIn Recruiter and other methods Review online profiles and applicant resumes and send proactive outreach emails Promote IDC as an employer of choice and ensure a positive candidate experience Conduct initial phone interviews with candidates and review results with Hiring Managers Track candidate activity through iCIMS, our Applicant Tracking System Build and maintain candidate pipeline Schedule candidate interviews with Hiring team Conduct reference checks and initiate background check processing Qualifications Bachelor’s degree or related work experience 4-8 years recruiting experience in a technology environment Excellent communication and interpersonal skills, with the ability to communicate clearly and in a positive and professional manner over the phone and email Attention to detail and the ability to stay calm under pressure Ability to prioritize and manage multiple searches Positive, collaborative, teamwork and “roll up sleeves” attitude Sense of humor Prior experience with Application Tracking Software (ATS) systems; iCIMS experience a plus Proven experience in employing latest trends to identify talent using Linkedin Recruiter, boolean search, and other candidate sourcing tools About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI119101890

IDC Product Manager US-MA-Framingham Job ID: 2019-1612 Type: Regular Full-Time # of Openings: 1 Category: Product Management IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated product manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative product management position, which also requires strong process and project management, will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Product Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in product management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI119065553

Overview IDC's IT Executive Program (IEP) consist of a family of research programs intended to help today's time-constrained technology professionals and influencers make more effective technology and governance decisions. IEP offers actionable, timely, and fact-based research that assists technology professionals and influencers in creating effective IT operational strategies to optimize enterprise business outcomes, mitigate technology risks, maximize the effectiveness of IT investments, and capitalize on innovation opportunities. IDC is seeking a Research VP to create and deliver forward-thinking advisory research and client services to senior IT executives in large organizations. This individual will focus on best practices for supporting and enabling IT Operations teams as they work to accommodate cascading changes like shifting workloads off-premise; managing enterprise workload service delivery across a complex on-premise/off-premise/edge hybrid computing infrastructure; introducing artificial intelligence (AI) automation to improve IT Operations productivity and effectiveness; creating new collaborative governance and process models to enable Internet of Things (IoT) devices across business ecosystems; and addressing new risks and opportunities arising from the accelerating convergence of IT, Operations Technology (OT), and external networks. This individual's advisory and best practices research will encompass evolving governance and process frameworks, methodologies, and metrics (KPIs), and guidance on topics such as talent and skills management, staffing optimization models, and change management for line managers and executives within IT Operations teams. In addition, this Research VP will rethink the traditional boundaries of IT Operations and IT Service Management by addressing the hosting strategies of next-generation IT services and microservices (including off-premise, cloud-oriented IT solutions) delivered now by both the IT function and technology professionals in line-of-business (LOB) operating units. The individual will provide high-level advice to customers on selecting, sourcing, implementing, operating, and supporting the complex, on- and off-premise technology and service options available to enterprise business leaders and IT executives. Responsibilities The Research VP will be responsible for developing an annual research agenda and delivering high-quality studies on a predetermined schedule. This research will utilize IDC's existing research architecture and incorporate IDC's proprietary DecisionScape decision-making frameworks for IT executives and technology professionals. This individual will also be charged with developing meaningful assessment tools and creating new approaches for evaluating IT Operations success. This role will require interaction with both clients and fellow research colleagues at all organizational levels, cultivation of an active social media presence, and representing IDC's capabilities and thought leadership to the market and the media. This research leader will cultivate research and consulting relationships with clients, including up-selling, cross-selling, and consulting engagements. In addition, they will serve as a subject matter expert with the sales force for lead development and proposal development for all opportunities related to IT Operational Excellence. Qualifications The candidate will have a proven history of successfully advising IT executives on all aspects of IT governance and IT services transformation, including process improvement frameworks and methodologies inherent within IT Service Management (ITSM); this individual will also have expertise in addressing the delivery and management of next-generation IT services focused on business objectives. Strong research development, writing, presentation, and client-facing skills are required. Previous experience in an IT market advisory firm is valued. The desired individual will have an undergraduate degree with 15+ years' working experience in an enterprise-class IT organization or consulting and advising with similar organizations on IT operational excellence. Additionally, the following skills and attributes are desired: Ability to provide actionable advice to executive-level management in both written and verbal forms Ability to advise clients both strategically and tactically Familiarity with qualitative and quantitative research methodologies Comfort working in a fast-paced, ever-changing environment Strong collaboration skills A passion for working in an entrepreneurial environment Strong Word, Excel and PowerPoint skills IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI118924746