23 jobs found in framingham

IDC Product Manager US-MA-Framingham Job ID: 2019-1612 Type: Regular Full-Time # of Openings: 1 Category: Marketing IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated product manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative product management position, which also requires strong process and project management, will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Product Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in product management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116344122

IDC Project Manager US-MA-Framingham Job ID: 2019-1611 Type: Regular Full-Time # of Openings: 1 Category: Marketing IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated Project Manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative project management position, which also requires strong process and project management, will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Project Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in project management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116344142

IDC Research Manager, Health Industry Insights US-MA-Framingham Job ID: 2019-1603 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC’s Health Insights group is currently looking for a skilled market researcher to join the team to cover the following research topics related to market research for U.S. health care operations and the health care solutions that support the following areas: Revenue cycle management (products, services, analytics, and optimization) Operational workflows Enterprise and resource management (enterprise resource planning (ERP), workforce and human capital management, supply chain and inventory management), IT operations and system infrastructure (services, connectivity, cloud, data, storage, security, auditing/compliance) In this role, the ideal candidate will be reporting to the Research Director, Health Care Provider IT Transformation Strategies, and will serve as a health care industry analyst. Responsibilities Must love to write and analyze market trends in health care Develop and write compelling thought leadership Engage with clients on custom market research projects Present key market research findings to customers in the health care industry with subject matter expertise in revenue cycle management Respond to client inquiries regarding published research and industry trends Support business development for the Provider IT Transformation Strategies Program Qualifications A Bachelor’s degree is required 5-10 years’ experience in health care operations or health IT market research Knowledge of revenue cycle management applications and any of the following: ERP, workforce and human capital management, and/or supply chain and inventory management Must love to write! Strong analytical, communication, presentation and writing skills Excellent interpersonal skills for client inquiry and internal collaboration Demonstrated ability in working under pressure and meeting deadlines Ability to travel (10-25%) About IDC: IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116344162

IDC Research Manager, Infrastructure Systems, Platforms and Technologies Group US-MA-Framingham Job ID: 2019-1590 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Infrastructure Platforms and Technologies Group is seeking a Research Manager to support its research and business development efforts in this sector. We are looking for an individual that has exposure to or has managed infrastructure technologies, systems and platforms: Current and next-gen infrastructure technologies spanning compute/servers, storage systems and converged infrastructure from leading vendors like Dell, HPE, NetApp, Pure and others. Current and next-gen infrastructure virtualization and orchestration technologies such as VMware vSphere, KVM and Xen, Docker, Kubernetes etc. Converged and hyperconverged infrastructure (e.g. solutions from Dell, VMware and Nutanix), composable/disaggregated infrastructure (e.g. HPE Synergy) and integrated platforms like Exadata. Cloud on-premises solutions from vendors like Amazon Web Services (e.g. AWS Outposts), Microsoft (e.g. AzureStack) and Google (e.g. Anthos) Current and newer storage system architectures, data-persistence and memory technologies Storage and Storage related software solutions including data protection and recovery, copy data management, software-defined storage, archiving and storage device management software. This is a highly visible position that requires the candidate to develop cutting-edge qualitative and quantitative research for IDC's exceptionally diverse base of clients that includes hardware, software and services vendors. Responsibilities Publish and present innovative, insightful, and actionable research: this includes writing well-researched and concise reports, generating forecasts, and presenting findings to vendors. Participate in survey design and analysis: working in cooperation with IDC’s primary researchers to develop, execute and publish relevant consumer and enterprise survey data Provide first-class customer support and advisory services: our clients rely on us for timely and actionable insights and ongoing customer interaction is a top responsibility Work closely with other IDC analysts to collect, analyze, and report historical device shipments as well as forecast future shipments Qualifications A broad background that includes understanding of infrastructure hardware and software platforms and technologies, participating vendors and market dynamics. Ability to critically analyze new, disruptive and emerging technologies, products, services and vendors, and express the analysis in a written format. Strong research experience and the ability to develop and maintain quantitative data models for historical and forecast data, develop related qualitative analysis, analyze survey data and deliver documents and projects on a timely basis. Excellent written and oral communications skills. This position requires excellent presentation skills Good social media and blogging skills Ability and ease with working independently and with a team Prior experience working as an analyst and/or related business experience is a plus. A bachelor's degree Experience working with an IT infrastructure vendor is preferred. In addition to the opportunity to join a highly successful and motivated research team, this position offers the successful candidate the opportunity to thrive in the industry's leading provider of market intelligence, delivering expert solutions to major suppliers of cutting-edge infrastructure solutions. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116322828

IDC Talent Acquisition Specialist US-MA-Framingham Job ID: 2019-1607 Type: Regular Full-Time # of Openings: 1 Category: Human Resources IDC Overview IDC, the world’s leading technology market research firm, is seeking a Talent Acquisition Specialist to join our Human Resources Department. This is an exciting opportunity to help bring on top talent to a growing organization! The Talent Acquisition Specialist will proactively identify and qualify candidates for positions throughout the organization. This role will recruit for sales, client service, and research roles in the US. This position will be based at IDC Headquarters in Framingham, MA and will be a full-time role with work hours of Monday through Friday from 9 AM to 5:30 PM. Responsibilities Partner with HR colleagues and Hiring Managers to understand position requirements Source passive candidates using LinkedIn Recruiter and other methods Review online profiles and applicant resumes and send proactive outreach emails Promote IDC as an employer of choice and ensure a positive candidate experience Conduct initial phone interviews with candidates and review results with Hiring Managers Track candidate activity through iCIMS, our Applicant Tracking System Build and maintain candidate pipeline Schedule candidate interviews with Hiring team Conduct reference checks and initiate background check processing Qualifications Bachelor’s degree or related work experience 4-8 years recruiting experience in a technology environment Excellent communication and interpersonal skills, with the ability to communicate clearly and in a positive and professional manner over the phone and email Attention to detail and the ability to stay calm under pressure Ability to prioritize and manage multiple searches Positive, collaborative, teamwork and “roll up sleeves” attitude Sense of humor Prior experience with Application Tracking Software (ATS) systems; iCIMS experience a plus Proven experience in employing latest trends to identify talent using Linkedin Recruiter, boolean search, and other candidate sourcing tools About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116322830

Location: Framingham, MA Category: Staff Posted On: Mon Nov 4 2019 Job Description: GENERAL STATEMENT OF DUTIES: The Associate Bursar/Associate Director of Student Accounts assists in the planning and direction of all student accounts (SA) receivables and collections activities at Framingham State University (FSU). Assists in the management of all SA functions including student billing / tuition and fee assessment, cashiering, disbursement of federal, state, and FSU financial aid and scholarship programs, and timely request of student refunds. Monitors and manages delinquent collection balances, manages third party vendors and third party billings, and reconciles several SA related financial activities. Provides leadership and oversight to the department staff, and is responsible for ensuring high quality customer service, assisting in the development and implementation of policies and procedures, and maintaining regulatory compliance. The SA office is located in the Student Service Center (SSC), which has extended hours and occasional evening and/or weekend work may be required. SUPERVISION EXERCISED: Indirect supervision of classified personnel, contract and student workers (including Receiving Teller, Clerk and Administrative positions). SUPERVISION RECEIVED: Bursar/Director of Student Accounts EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Provide direct support to students and parents regarding student account concerns, particularly ensuring satisfactory resolution of problems escalated to the administrative level: Presents info to student and parent groups; Triages questions and refers to Financial Aid, Registrar, Student Services, Residence Life, etc.; Oversees student service including advisement of students' financial obligations, financial options, financial policies and procedures; Student services provided via phone calls, email or in-person inquiries from students and parents. 2) Ensures compliance with federal and state guidelines/regulations as they relate to student accounts and stays current with changes: Manages all aspects of the University's federal Perkins loan program compliance including reporting of new loans/advances, payments, collections, adjustments, etc.; Designated employee responsible for 1098T filings and satisfying all reporting requirements; Ensures confidentiality of information in accordance with FERPA guidelines; Collaborates with Financial Aid Office and Business Office to maintain the accuracy of Financial Aid disbursements to the accounts of students (including reconciliation for state reporting); Responsible for information security of student accounts' records. 3) Manages the day-to-day operational billing, refunding, and collection activity related to student accounts: Manages the cashiering function: posting payments, verifying batches and deposits, credit cards, and cash balance reports. Cashiering function may include bank deposits and trips to FSU's local bank; Oversees timely postings to SA for Title IV and other financial aid; Manages disbursements and refunds in accordance with state and federal regulations and FSU policies and procedures; Coordinates refund requests with accounting, reconciles/resolves refund batch issues; Manages adjustments and/or waivers and exemptions to individual SA, with appropriate approvals; Reconciles and verifies third-party vendor invoices to student charges, e.g. book store vouchers, meal plans, health insurance, parking fees, collections fees. 4) Provides supervision, training, and development to the professional staff in Student Accounts as well as the student workers: Assists in the hiring and evaluation of staff using collective bargaining and affirmative action guidelines; Oversees the continued training of current staff members as well as the training and onboarding of any new employees to the Student Accounts team; Supports the Student Accounts staff with daily questions and escalated customer service issues. 5) Supervises monthly reconciliation cycles of SA with Financial Aid and Accounting regarding USED's EDGAPS system, third party loan servicer(s), and FSU's accounting system to ensure accuracy, timeliness, and integrity of fiscal records. 6) Oversees collection activity related to student accounts. Manages collections, e.g. 30/60/90-day pre-collections notices, management of and problem resolution with collections vendors, preparation of Intercept files, and reporting of aged receivables; Analyzes and prepares reports regarding student accounts with outstanding balances to facilitate pre-collection actions to minimize delinquencies. 7) Assists the Bursar/Director with development and implementation of policies, programs, and initiatives for SA: Assists in the planning and implementation of interdepartmental activities (e.g., Business Office / Accounting, Admissions, Residence Life, Financial Aid, Registrar and others) to ensure that transactional activities are smoothly integrated; Assists in the semester billing set up including setting up rate tables and fees, posting tuition and fees in Banner, and issuing student bills. 8) Act as designee in the absence of the director and assists overseeing the daily operations of Student Accounts within the Student Service Center (SSC). 9) Exercise sound judgment and sensitivity in interacting with students, parents, faculty, staff and other internal and external stakeholders. 10) Primary liaison and contact to supply documents, schedules and info to external auditors, federal and state agencies. 11) Represents SA on campus-wide committees. 12) Work as a team player within the Finance Department and collaborates extensively with colleagues within the Enrollment Management Division (e.g. Financial Aid, Registrar, Admissions, Res Life, etc.) 13) Work extended/flexible hours including weekends and evenings, as needed. 14) Accountable for ensuring that affirmative action, equal opportunity, and diversity are integrally tied to all actions & decisions in areas of responsibility. 15) Assists Bursar / Director of Student Accounts with various accounting and SA reports and projects as required. 16) Other duties as assigned by the Bursar. 17) Accountable for ensuring that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions in areas of responsibility. WORKING CONDITIONS: rural campus setting, office environment Job Requirements: MINIMUM QUALIFICATIONS: Bachelor's degree required in business, accounting, finance, communications or a closely related field Two to four years of experience working in student accounts or related field Two to four years of experience working in customer service in a high volume service environment Experience using a data enterprise resource planning (ERP) system, such as Banner or similar system, to analyze data and prepare reports PREFERRED QUALIFICATIONS: Masters or advance degree is preferred Five years experience working in student accounts or related field Demonstrated knowledge of higher education principles, practices and procedures as they relate to student account operations Experience with Banner Student Accounts and Banner Finance modules, Argos Reporting Comprehensive knowledge of accounts receivable processes and procedures Experience managing the Perkins Loan repayment process of billing, collection, and default obligations through a third-party services Knowledge of federal and state policies regarding financial aid Knowledge of credit and collection principals, processes, regulations and standards Experience maintaining confidential records and information in a secure manner Strong problem-solving and negotiation skills Demonstrate experience in providing superior customer service, excellent communications skills (oral and written) and organizational experience and strong group presentation skills. Demonstrated ability to exercise sound judgment and sensitivity in interacting with students, parents, faculty, staff and other internal and external stakeholders. Excellent technical skills with advanced skills in Microsoft applications, particularly Word and Excel, with a demonstrated ability to execute tasks such as mail merges Demonstrated confidence in using own initiative and judgment to follow through independently on assigned tasks Demonstrated ability to work in detail level while addressing multiple priorities and deadlines, adaptability in adjusting to changing situations and flexibility in meeting customer needs Availability to work extended and/or flexible hours including weekends and evenings Additional Information: This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit at the rank of Associate Director. The annual salary range is $60,000 to $63,500. Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI116304633

CDL Furniture Driver US-MA-Framingham Job ID: 2019-3249 Type: Full Time # of Openings: 1 Category: Distribution/Transportation/Warehouse Framingham Overview Will make furniture deliveries to customers with a focus on timeliness and customer service. Responsibilities Essential Duties and Responsibilities Makes timely deliveries to customers. Places, assembles and/or installs furniture to customer specifications. Develops and maintains outstanding working relationships with customers. Plans and carries out daily route to ensure that all deliveries are made. Communicates issues to supervisory in a timely manner. Drives safely and maintains valid driver’s license. Other duties as assigned. Knowledge, Skills and Abilities Exceptional customer service skills Outstanding communication skills with an ability to converse, read and write in English Must be able to work as a team and independently Valid driver’s license and clean driving record CDL license required Ability to obtain a DOT medical card Experience with basic furniture assembly Must be able to work independently and manage time appropriately to meet deadlines Qualifications Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, climb, speak and hear. The employee must regularly lift and/or move up to 100 pounds. PM18 PI116270970

Office Supply Delivery Driver US-MA-Framingham Job ID: 2019-3221 Type: Full Time # of Openings: 2 Category: Distribution/Transportation/Warehouse Framingham Overview Makes deliveries to W.B. Mason customers with a focus on timeliness and customer service. Responsibilities Essential Duties and Responsibilities Makes timely deliveries to customers – placing items to customer specification Ensures correct items are off-loaded at each stop Develops and maintains outstanding working relationships with customers Plans and carries out daily route to ensure that all deliveries are made Communicates issues to supervisor in a timely manner Drives safely and maintains valid driver’s license Knowledge, Skills and Abilities Exceptional customer service skills with an ability to converse, read, and write in English Outstanding communication skills Clean driving record Valid driver’s license Ability to obtain a DOT medical card Qualifications Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak, and hear. The employee is frequently required to sit. The employee must regularly lift and/or move up to 75 pounds. PM18 PI116270973

IDC Research Director, Global Payment Strategies US-MA-Framingham Job ID: 2019-1599 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Responsible for the development of research for IDC's global coverage of Payments technology. Focused on developing new business for the program in addition to setting and fulfilling the research agenda. Serves as product leader, demonstrating financial success through revenue growth, program profitability and expense management. Responsibilities Managing program revenue and consulting payouts Demonstrates understanding of IDC’s financial P&L system and how to manage and develop business to achieve objectives of that system. Recognized as internal and external industry expert by clients, sales, press, and peers. Develops the majority of research for program(s) under his/her management, especially the thought leadership. Establishes and carries out a business development and client renewal strategy for program under management. Leads consulting projects and custom work associated with program area. Develops and delivers presentations for clients and industry conferences. Effectively collaborates with IDC/Insights groups to achieve mutual goals. Effectively works with regional counterparts. Qualifications Bachelor's degree required, MBA a plus 10+ years of previous market research experience or in a related industry Demonstrated public speaking skills Advanced skills in MS Word, Excel, PowerPoint, SPSS Excellent interpersonal skills for client inquiry and internal collaboration Excellent documentation skills along with verbal and written communication skills Ability to clearly communicate and report data analysis Demonstrated ability in working under pressure and competing deadlines Ability to forecast and publish timely changes to market conditions Exhibits industry presence and Thought Leadership Ability to travel (30-40%) Writes documents that are actionable and relevant for the target audience Ability and interest in collaborating in a global environment About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116196850

IDC Associate Product Manager US-MA-Framingham Job ID: 2019-1598 Type: Regular Full-Time # of Openings: 1 Category: Marketing IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated associate product manager who will partner with research, sales and marketing to develop revenue in key product areas. This highly collaborative and detail-oriented role will focus on managing integrated research and marketing programs while also implementing portfolio level targeting and positioning strategies to ensure marketing and sales readiness. This position also requires strong process and project management that will help bridge product expectations to successful sales outcomes. Responsibilities Manage the complete lifecycle of global research methodologies such as IDC FutureScapes including annual roll out, analyst training and adoption, ensuring quality and governance with an eye toward customer impact and value, as well as liaison with marketing on related external programs Manage the IDC DX Use Case annual research development, updates and publication while ensuring all master taxonomy documents are maintained and updated Manage the product portfolio review and product development process for new customer-focused research practices ensuring value-based products that will drive growth In partnership with research, ensure collaboration and process execution that will result in the development of new practice research and research agendas aligned with the client needs Enable sales readiness by providing input to differentiated positioning for new research practices as well as manage the TAM development process In this capacity, this new role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 2-5 years in product management, product marketing, project management and/or market development roles with preferred experience in a consulting, advisory or services organization Highly organized, detail oriented and ability to manage and execute on multi-faceted projects Proven abilities in teamwork, relationship building, collaboration and project management Demonstrated ability to work effectively with sales will be key to success in this position Experience developing value-based messaging and positioning is a plus Candidates will be required to hold a bachelor's degree with an MBA a plus This position will be based in IDC's Framingham, MA office and will require approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116196864

IDC Research VP, IT Operational Excellence & Infrastructure Management US-MA-Framingham Job ID: 2019-1600 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's IT Executive Program (IEP) consist of a family of research programs intended to help today's time-constrained technology professionals and influencers make more effective technology and governance decisions. IEP offers actionable, timely, and fact-based research that assists technology professionals and influencers in creating effective IT operational strategies to optimize enterprise business outcomes, mitigate technology risks, maximize the effectiveness of IT investments, and capitalize on innovation opportunities. IDC is seeking a Research VP to create and deliver forward-thinking advisory research and client services to senior IT executives in large organizations. This individual will focus on best practices for supporting and enabling IT Operations teams as they work to accommodate cascading changes like shifting workloads off-premise; managing enterprise workload service delivery across a complex on-premise/off-premise/edge hybrid computing infrastructure; introducing artificial intelligence (AI) automation to improve IT Operations productivity and effectiveness; creating new collaborative governance and process models to enable Internet of Things (IoT) devices across business ecosystems; and addressing new risks and opportunities arising from the accelerating convergence of IT, Operations Technology (OT), and external networks. This individual's advisory and best practices research will encompass evolving governance and process frameworks, methodologies, and metrics (KPIs), and guidance on topics such as talent and skills management, staffing optimization models, and change management for line managers and executives within IT Operations teams. In addition, this Research VP will rethink the traditional boundaries of IT Operations and IT Service Management by addressing the hosting strategies of next-generation IT services and microservices (including off-premise, cloud-oriented IT solutions) delivered now by both the IT function and technology professionals in line-of-business (LOB) operating units. The individual will provide high-level advice to customers on selecting, sourcing, implementing, operating, and supporting the complex, on- and off-premise technology and service options available to enterprise business leaders and IT executives. This individual will plan and execute a compelling research agenda, generate well-designed surveys and analyze their results, provide direct support to customers and prospects, speak at industry events and web conferences, and deliver quality custom projects. The candidate will have already demonstrated groundbreaking thought leadership within ITSM, expertise in adjacent IT governance topics, and intellectual curiosity across cloud and other relevant IT disciplines. Responsibilities The Research VP will be responsible for developing an annual research agenda and delivering high-quality studies on a predetermined schedule. This research will utilize IDC’s existing research architecture and incorporate IDC’s proprietary DecisionScape decision-making frameworks for IT executives and technology professionals. This individual will also be charged with developing meaningful assessment tools and creating new approaches for evaluating IT Operations success. This role will require interaction with both clients and fellow research colleagues at all organizational levels, cultivation of an active social media presence, and representing IDC’s capabilities and thought leadership to the market and the media. This research leader will cultivate research and consulting relationships with clients, including up-selling, cross-selling, and consulting engagements. In addition, they will serve as a subject matter expert with the sales force for lead development and proposal development for all opportunities related to IT Operational Excellence. Qualifications The candidate will have a proven history of successfully advising IT executives on all aspects of IT governance and IT services transformation, including process improvement frameworks and methodologies inherent within IT Service Management (ITSM); this individual will also have expertise in addressing the delivery and management of next-generation IT services focused on business objectives. Strong research development, writing, presentation, and client-facing skills are required. Previous experience in an IT market advisory firm is valued. The desired individual will have an undergraduate degree with 15+ years' working experience in an enterprise-class IT organization or consulting and advising with similar organizations on IT operational excellence. Additionally, the following skills and attributes are desired: Ability to provide actionable advice to executive-level management in both written and verbal forms Ability to advise clients both strategically and tactically Familiarity with qualitative and quantitative research methodologies Comfort working in a fast-paced, ever-changing environment Strong collaboration skills A passion for working in an entrepreneurial environment Strong Word, Excel and PowerPoint skills About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116177378

IDC Product Manager US-MA-Framingham Job ID: 2019-1574 Type: Regular Full-Time # of Openings: 1 Category: Marketing IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated product manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative product management position, which also requires strong process and project management, will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Product Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in product management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116168734

IDC Research Director, Customer Intelligence and Analytics US-MA-Framingham Job ID: 2019-1550 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC is currently seeking a Research Director to lead our global research initiative on how customer data is transformed into brand intelligence and action through the application of analytics and other tools. The research, which this director will lead, will examine how customer data is being used, the value brands drive from it, the tools and processes that are employed, and how this leads to increased value for both the brand and the customer. The Research Director will be primarily responsible for being IDC's strategic market advisor on how customer data, intelligence, and analytics are critical to customer experience differentiation in a DX market. This is a highly visible position that requires the candidate to develop cutting-edge quantitative forecasts and complementary qualitative insights around customer intelligence and analytics for IDC's diverse base of technology and end-user clients. Responsibilities Collaborate and cooperate with IDC's WW customer experience management team and relevant industry analysts around the world. Publish and present innovative, insightful, and actionable quantitative and qualitative research on the market's ongoing efforts to elevate data and analytics as key foundational pieces of the customer experience. This work includes writing well-researched and concise reports, generating forecasts, survey data and case study analysis, offering actionable market commentary and presenting findings to vendors according to a well-defined research schedule. Support marketing, business development, and sales support efforts with technology vendors and end user clients. Provide first-class customer support and advisory services. Our clients rely on us for timely and actionable insights and ongoing customer interaction is a top responsibility. The ideal Research Director candidate will also foster close relationships within the media and financial communities. It is expected that the Research Director will have ample opportunity to present IDC's market perspective at industry and client events. Qualifications A BA/BS college degree is required with a preference towards an MBA or MS degree At least 5+ years of previous market research experience as well as comparable customer intelligence and analytics industry experience A solid understanding of customer intelligence and analytics technologies and strategies, and broader information technology in general Excellent writing, analytical, interpersonal and presentation skills to evangelize on the evolution of customer intelligence in the digital age Ability to develop and maintain quantitative data models, develop related qualitative analysis, analyze survey data and deliver research in a timely fashion A proven track record of effectively multi-tasking, meeting deadlines and delivering high-quality research Ability to work independently and with a team Proficiency with Microsoft Office applications Analyst office location is flexible Travel is expected to be moderate (approx. 25%) About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116147985

IDC Senior Research Analyst US-MA-Framingham Job ID: 2019-1588 Type: Regular Full-Time # of Openings: 1 Category: Tracker IDC Overview IDC’s Worldwide Enterprise Infrastructure Tracker group is looking for an individual with superior analytical, communication and data management skills to be part of our team tracking the global enterprise hardware marketplace (datacenter infrastructure and related technologies, e.g. cloud and workloads), and managing the ongoing coordination between a wide range of regional analyst teams across the globe. Upon joining IDC, you can expect a fast-paced and fulfilling work environment along with a culture that rewards and recognizes achievement. We are the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, entrepreneurial and innovative culture is the perfect place for you to discover your future. Responsibilities Operations related to IDC’s quarterly Trackers research – including set up of internal tools, coordinating research deadlines, developing and enforcing data quality checks, product delivery, and business development product updates. Continuous testing, evaluation and improvement of internal tools for IDC's global Tracker products Project management and coordination of semiannual end-user survey research Provide timely and accurate support for client inquiries Support IDC sales executives to seek business development opportunities Qualifications Undergraduate degree – preferably in Mathematics, Statistics or Economics 4+ years of market research, survey development or data analyst experience in the IT industry Advanced use of Microsoft Excel (Access or SQL is a plus) Experience in quality control, data analysis, data mining, and project management A well-rounded understanding of the datacenter infrastructure technologies, market dynamics, market players, and market trends Aptitude to work under pressure and coordinate the important work of team members across the globe to meet intense deliverable schedule. Ability to work independently with guidance and in a virtual team environment 1-2 plus years of experience in Project Management managing multiple projects with minimal supervision; managing all phases of the project life cycle, including running project status meetings Ability to collaborate with a technical and service-oriented team of professionals, and promote cooperation from a wide variety of stakeholders, including team members and other internal departments Some travel may be required The position does not have additional budget for sponsorship. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116085272

IDC Senior Research Analyst, Retail Insights: Hospitality and Travel DX Strategies US-MA-Framingham Job ID: 2019-1587 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! The Senior Research Analyst we are seeking will lead market analysis and research in the Hospitality and Travel Digital Transformation Strategies program, completing market analysis and comprehensive data analysis through IDC Retail Insights' proprietary research projects, along with ongoing communications with industry experts, hospitality and travel executives, and technology vendors and complemented by secondary research from conferences, publications, and third-party news sources. These important advisory service helps accelerate the digital transformation journey and examines the impact of technology investment on supply chain optimization, resource allocation, marketing, workforce, omni-engagement, and customer experience — with an emphasis on digital technology adoption and optimal transformation of the business to achieve business innovation and efficiency. It also includes regional-level estimates on technology spending in hospitality and travel, competitive assessments of technology vendors, and continuous monitoring of the hospitality and travel market aimed at identifying key business and technology investment trends. Responsibilities Grow Hospitality and Travel Digital Transformation Strategies research program through thought leadership and business development Meet the research requirements of the programs Support client inquiry related to research reports and topics pertinent to research Coordinate the Hospitality and Travel Digital Transformation Strategies program with other regions Contribute research and thought leadership to consulting projects Collaborate with IDC colleagues on Blockchain, IoT, Robotics, AR, AI and ML Qualifications Bachelor's degree or higher in disciplines such as Hospitality and Travel, Business and/or IT At least 3-5 years working with Hospitality and Travel Technologies Experience in understanding the research needs of clients Ability to quickly synthesize data from various sources – interviews, surveys, secondary research and other IDC research Excellent speaking skills Excellent writing skills Facility with the use of MS Excel and PowerPoint About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116085289

IDC Research Manager, Enterprise Applications US-MA-Framingham Job ID: 2019-1593 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC’s Enterprise Applications Research group is looking to fill the role of Research Manager, Enterprise Applications. Join IDC’s team and be a key component to delivering the most respected software and cloud data and trends in the industry! Upon joining IDC, you can expect a fun and fast-paced work environment along with a culture that rewards, recognizes, and respects achievement. The Research Manager role is a relatively public role with many client-facing and industry-facing responsibilities, including regular interaction with major software vendors, cloud services providers and industry players. Responsibilities The ideal Research Manager will be responsible for conducting and delivering the research published in the Enterprise Application research service, helping to provide coverage of up to 15 different application markets, including ERP, Procurement, Supply Chain Management, Enterprise Asset Management, Finance, etc. Research focus will explore enterprise applications across all industries, evaluating the common denominators, differentiators and innovation aspects now and into the future. Primary responsibilities will include: Interacting with clients Conducting market research Writing research reports Producing custom research (i.e. white papers, ROI studies, market assessments, etc.) Delivering public speaking engagements and webcasts (i.e. speaking at industry conferences and customer events) Additional responsibilities include managing the research agenda, helping with marketing activities, conducting business development, providing sales support, and acting effectively as a client advisor for industrial companies and technology suppliers. The 4 primary skills required to be successful in this role include: Knowledge – A strong understanding of the Enterprise Applications market and related technology. Writing skills – Excellent writing skills. Ability to write research reports quickly and clearly, in a prescription fashion, offering business and technology advice to clients. Speaking skills – Ability to handle client inquiries over the phone or in-person, deliver webcasts, and speak publicly at meetings or events. Being a self-motivated hard worker – The ideal candidate must have strong work ethics, be self-motivated to be a thought leader in the enterprise applications space and be collaborative to work with team members towards ground-breaking research. Qualifications A solid understanding of enterprise application technology and strategy, and broader information technology in general 7+ years of Enterprise Applications related work experience A Bachelor’s Degree in Computer Science, Data Science, Business, or related focus, Master's degree a plus Proficiency in MS Word, Excel, and PowerPoint are required. Proven track record of multi-tasking, meeting deadlines and delivering projects on time/budget Extremely organized, with strong analytical skills Travel (approximately 10-20%) will be required as needed About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI115922604

W.B. Mason Company, Inc. Equal Opportunity Employer W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Sales Representative US-MA-Framingham Job ID: 2019-3413 Type: Full Time # of Openings: 4 Category: Sales - Account Management/Business Framingham Overview Visits new and existing customers to present W.B. Mason Company, Inc.’s catalog, flyers and range of products. Responsibilities Essential Duties and Responsibilities Develop and maintain outstanding working relationship with customers to ensure customer satisfaction Compile list of prospective customers for use as sales leads Travel, by car and/or walking, throughout assigned territory to call on regular and prospective customers to develop clientele Distribute product catalog and flyers to current and prospective clients Display or demonstrate merchandise to develop customers’ product knowledge Expand vertical markets through margin management and customer exposure to all categories of sale Quote pricing and provided contracted pricing as necessary Investigates and resolves customer issues Develop and maintain working relationship with Customer Service Representative and driver Attends weekly Branch Sales Meetings Knowledge, Skills and Abilities Outstanding communication skills Able to manage multiple priorities in a fast-paced environment Must be self-motivated and able to work independently Ability to converse, read & write in English Qualifications Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee must regularly lift and/or move up to 25 pounds. PI115793419

IDC Requisition Number 2019-1607 Functional Area Human Resources Location US-MA-Framingham # of Openings 1 Overview IDC, the world's leading technology market research firm, is seeking a Talent Acquisition Specialist to join our Human Resources Department. This is an exciting opportunity to help bring on top talent to a growing organization! The Talent Acquisition Specialist will proactively identify and qualify candidates for positions throughout the organization. This role will recruit for sales, client service, and research roles in the US. This position will be based at IDC Headquarters in Framingham, MA and will be a full-time role with work hours of Monday through Friday from 9 AM to 5:30 PM. Responsibilities Partner with HR colleagues and Hiring Managers to understand position requirements Source passive candidates using LinkedIn Recruiter and other methods Review online profiles and applicant resumes and send proactive outreach emails Promote IDC as an employer of choice and ensure a positive candidate experience Conduct initial phone interviews with candidates and review results with Hiring Managers Track candidate activity through iCIMS, our Applicant Tracking System Build and maintain candidate pipeline Schedule candidate interviews with Hiring team Conduct reference checks and initiate background check processing Qualifications Bachelor's degree or related work experience 4-8 years recruiting experience in a technology environment Excellent communication and interpersonal skills, with the ability to communicate clearly and in a positive and professional manner over the phone and email Attention to detail and the ability to stay calm under pressure Ability to prioritize and manage multiple searches Positive, collaborative, teamwork and “roll up sleeves” attitude Sense of humor Prior experience with Application Tracking Software (ATS) systems; iCIMS experience a plus Proven experience in employing latest trends to identify talent using Linkedin Recruiter, boolean search, and other candidate sourcing tools About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI115778496

IDC Requisition Number 2019-1590 Functional Area Research Location US-MA-Framingham # of Openings 1 Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Infrastructure Platforms and Technologies Group is seeking a Research Manager to support its research and business development efforts in this sector. We are looking for an individual that has exposure to or has managed infrastructure technologies, systems and platforms: Current and next-gen infrastructure technologies spanning compute/servers, storage systems and converged infrastructure from leading vendors like Dell, HPE, NetApp, Pure and others. Current and next-gen infrastructure virtualization and orchestration technologies such as VMware vSphere, KVM and Xen, Docker, Kubernetes etc. Converged and hyperconverged infrastructure (e.g. solutions from Dell, VMware and Nutanix), composable/disaggregated infrastructure (e.g. HPE Synergy) and integrated platforms like Exadata. Cloud on-premises solutions from vendors like Amazon Web Services (e.g. AWS Outposts), Microsoft (e.g. AzureStack) and Google (e.g. Anthos) Current and newer storage system architectures, data-persistence and memory technologies Storage and Storage related software solutions including data protection and recovery, copy data management, software-defined storage, archiving and storage device management software. This is a highly visible position that requires the candidate to develop cutting-edge qualitative and quantitative research for IDC's exceptionally diverse base of clients that includes hardware, software and services vendors. Responsibilities Publish and present innovative, insightful, and actionable research: this includes writing well-researched and concise reports, generating forecasts, and presenting findings to vendors. Participate in survey design and analysis: working in cooperation with IDC's primary researchers to develop, execute and publish relevant consumer and enterprise survey data Provide first-class customer support and advisory services: our clients rely on us for timely and actionable insights and ongoing customer interaction is a top responsibility Work closely with other IDC analysts to collect, analyze, and report historical device shipments as well as forecast future shipments Qualifications A broad background that includes understanding of infrastructure hardware and software platforms and technologies, participating vendors and market dynamics. Ability to critically analyze new, disruptive and emerging technologies, products, services and vendors, and express the analysis in a written format. Strong research experience and the ability to develop and maintain quantitative data models for historical and forecast data, develop related qualitative analysis, analyze survey data and deliver documents and projects on a timely basis. Excellent written and oral communications skills. This position requires excellent presentation skills Good social media and blogging skills Ability and ease with working independently and with a team Prior experience working as an analyst and/or related business experience is a plus. A bachelor's degree Experience working with an IT infrastructure vendor is preferred. In addition to the opportunity to join a highly successful and motivated research team, this position offers the successful candidate the opportunity to thrive in the industry's leading provider of market intelligence, delivering expert solutions to major suppliers of cutting-edge infrastructure solutions. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI115727831

IDC Requisition Number 2019-1545 Functional Area Tracker Location US-MA-Framingham # of Openings 1 Overview IDC's Worldwide Enterprise Infrastructure Tracker group is looking for an individual with superior analytical, communication and data management skills to be part of our team tracking the global enterprise hardware marketplace (datacenter infrastructure and related technologies, e.g. cloud and workloads), and managing the ongoing coordination between a wide range of regional analyst teams across the globe. Upon joining IDC, you can expect a fast-paced and fulfilling work environment along with a culture that rewards and recognizes achievement. We are the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, entrepreneurial and innovative culture is the perfect place for you to discover your future. Responsibilities Operations related to IDC's quarterly Trackers research – including set up of internal tools, coordinating research deadlines, developing and enforcing data quality checks, product delivery, and business development product updates. Continuous testing, evaluation and improvement of internal tools for IDC's global Tracker products Project management and coordination of semiannual end-user survey research Provide timely and accurate support for client inquiries Support IDC sales executives to seek business development opportunities Qualifications Undergraduate degree – preferably in Mathematics, Statistics or Economics 4+ years of market research, survey development or data analyst experience in the IT industry Advanced use of Microsoft Excel (Access or SQL is a plus) Experience in quality control, data analysis, data mining, and project management A well-rounded understanding of the datacenter infrastructure technologies, market dynamics, market players, and market trends Aptitude to work under pressure and coordinate the important work of team members across the globe to meet intense deliverable schedule. Ability to work independently with guidance and in a virtual team environment 1-2 plus years of experience in Project Management managing multiple projects with minimal supervision; managing all phases of the project life cycle, including running project status meetings Ability to collaborate with a technical and service-oriented team of professionals, and promote cooperation from a wide variety of stakeholders, including team members and other internal departments Some travel may be required The position does not have additional budget for sponsorship. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI115673048