26 jobs found in framingham

Framingham, Massachusetts, United States - Field Marketing WHO ARE WE? As the #1 Kitchen Remodeling Company Nationwide and the largest in the Northeast, Kitchen Magic is committed to our close-knit culture of employees. That's because we have been a family-owned-and-operated company since our start in 1979, and know that if our employees are happy, our customers will be happy too. We're not just tooting our own horns. We have received the Top Workplaces award for the past 7 years in a row! Who we are looking for: We're seeking go-getters for an Entry Level Sales/Market Representative position. If you're highly motivated, looking for a career with advancement within the company and high earning potential, you're the perfect fit for us! At Kitchen Magic we invest in you and help develop the skills you need to become successful. Your role will be to greet prospective customers, answer any questions they may have about our products, and set up appointments for in-home consultations. The impression you leave on the customer will set the foundation for a great relationship from day one. Primary Responsibilities: Speaking to customers at home shows, malls, fairs, markets, and retail partner locations. Showing customers why our products and services are the best option. Setting qualified appointments. Requirements: Qualifications: Positive attitude with the drive to succeed. Ability to work independently as well as in team environments. Excellent interpersonal and communication skills. Reliable transportation. Weekend availability. PI117284349

IDC Human Resources Business Partner US-MA-Framingham Job ID: 2019-1613 Type: Regular Full-Time # of Openings: 1 Category: Human Resources IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The IDC Human Resources team is seeking a confident and strategic Human Resources Business Partner to partner and consult with senior leaders across the Research and Product Management and Marketing teams in such areas as recruitment, compensation planning, employee relations, performance management and organizational design and development. This position is a full-time role located at IDC headquarters in Framingham MA. Responsibilities The HR Business Partner will report to the CHRO and will direct all aspects of HR initiatives for their client base. They will build internal business partnerships, provide developmental coaching to all levels of the organization and offer creative solutions to business issues. They will learn the research business and understand the goals and challenges in order to translate business objectives into the appropriate HR actions and initiatives including: Independently recruit for open positions in their client base, including strategic sourcing and hiring of top talent Managing and facilitate resolution of employee relation matters Coach managers through performance management process and performance improvement plans Consult on C ompensation Planning Manage reorganizations and organizational development Collaborate with other HR team members on HR related programs and practices Act as an agent for change Qualifications This position requires a Bachelor’s D egree and a minimum of 6-10 years of proven HR generalist experience. Knowledge of technology/consulting services, market research related environments is a plus. The ideal candidate must be able to work independently, be detail oriented and able to interact with employees across all levels of the organization. Recruiting experience and the ability to develop creative solutions and facilitat e resolutions in a fast-paced environment is required. Must be a team player and possess a great sense of humor and collaborative attitude Excellent organizational, written and verbal communication skills and attention to detail is required. Experience as a trusted partner to senior leaders is desired. Must have strong building relationship skills and ability to travel from time to time. Must be technically proficiency with Office 365 and have experience using an ATS and associated HR databases. Ultimate software and iCIMS experience is a bonus. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI117279868

IDC Research Manager Digital Experience Management Software US-MA-Framingham Job ID: 2019-1592 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is seeking an experienced software research analyst to join its Content Management market research and advisory group. The Research Manager will be responsible for developing research across several content-centric software technologies including digital experience management ( web content management , digital asset management , product information and content management , content sourcing/curation and content marketing platforms , video platforms ) and/or the enterprise content ecosystem, including ECM, content sharing and collaboration, document automation, and related domains . Important research topics include the role of AI and other innovation accelerators in in the content lifecycle and supply chain and the opportunity to rearchitect content centric workflows for content agility The Research Manager will also participate in key IDC initiatives including the Future of Work, Future of Intelligence and Future of Customer. Responsibilities The ideal candidate will be innovative and resourceful, with a good mix of technical, analytical, writing and communication capabilities. The role includes client-facing and industry-facing responsibilities, as well as responsibility for producing thought-provoking, deep, and actionable market analysis via a broad range of research deliverables (e.g. white papers, surveys, infographics, blogs, presentations, etc.) products in the areas of content technologies and related domains. The Research Manager will also be involved with consulting, advisory services and custom research deliverables. The ideal candidates will possess four primary skill sets: Excellent interpersonal skills for supporting both client inquiry and internal collaboration with other IDC analysts, including the ability to collaborate in a global environment Strong analytical and quantitative and modeling skills Excellent written and verbal communication and presentation skills Solid business development and client relationship capabilities Related experience in one or more of the relevant domains: digital experience management, web content management, digital asset management, product information and content management, content sourcing/curation and content marketing platforms, video platforms, enterprise content management, content sharing and collaboration and document automation. Qualifications Bachelor's degree required, MBA a plus 5-10 years of previous market research or related industry experience Strong, demonstrated written communication skills, including writing of reports, presentations, or other documents that are actionable and relevant for the target audience Strong, demonstrated verbal (including public speaking) skills Proficiency in Microsoft suite of products is a must. Advanced skills in Excel required; knowledge of analytic tools for social sciences market research preferred Ability to travel (<25%) will be required on an as needed basis Demonstrated ability in working under pressure with competing deadlines Sound judgment, planning, project management and organization skills Ability to analyze quantitative and qualitative data to derive trends and research agendas IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI117279924

IDC Market Research Intern US-MA-Framingham Job ID: 2020-1624 Type: Temporary Part-Time # of Openings: 7 Category: Research IDC Overview At IDC, we truly believe our people are our biggest asset, and we take the time to invest in their career path and ongoing professional development. Launch your career with the world's most recognized leader in market research and advisory services, and join a dynamic environment where your input is expected, appreciated and rewarded. IDC’s Research Divisions are seeking paid summer interns (10 week, 30 hour/week assignments) who will participate in market research activities that support our research agenda. Candidates who possess research, writing and data analysis skills are desired. This is an exciting opportunity to develop your career, learning from the industry’s sharpest and most forward thinking analysts. Responsibilities Assist in developing and writing IT market research reports Work with primary and secondary survey data Perform data analysis Create data visualizations Update PowerPoint presentations Conduct vendor outreach Project management Survey data analysis Qualifications Undergraduate or graduate students in a nalytical degrees such as Mathematics, Business Analytics, Economics or Statistics Strong quantitative skills Excellent communication skills, both written and verbal Intermediate/Advanced Excel skills (i.e. Pivot tables) Excellent PowerPoint skills Familiarity with survey design and working with survey data Ability to work independently Must be able to commute to the IDC's Corporate Headquarters in Framingham, MA 30 hour work week, with Fridays off About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. Curious as to what it is like to work at IDC? Check out this video! PI117249473

IDC Product Management Intern US-MA-Framingham Job ID: 2020-1623 Type: Intern (Part Time) # of Openings: 1 Category: Research IDC Overview At IDC, we truly believe our people are our biggest asset, and we take the time to invest in their career path and ongoing professional development. Launch your career with the world's most recognized leader in market research and advisory services, and join a dynamic environment where your input is expected, appreciated and rewarded. IDC is seeking a summer intern who will participate in Product Management activities for 10 weeks this summer. This is an exciting opportunity to develop your career by working with Corporate Product Management and Marketing teams. What will you learn during the internship? You will obtain a strong working knowledge of how IDC's fact sheets are created and processed in preparation for the company's new fiscal year, as well as how various departments within IDC work together. In addition, this internship will provide an opportunity to gain a greater understanding of the day-to-day operations of the Corporate Product Management. Responsibilities The major responsibilities of this internship will be to work with the Corporate Product Management and Marketing teams to help support the FY2020 fact sheet process and TAM (Total Available Market) research. Key responsibilities will include: IDC Market Research Fact Sheets: Working with the Marketing team and research analysts to help facilitate the updating of existing fact sheet content Interacting with IDC's Content Management System to ensure the proper processing of fact sheets Maintaining status reports to ensure all fact sheets are completed within the timeframe necessary Monitoring all fact sheets to ensure they are posted properly on IDC.com Ensuring analyst profile information is complete for all fact sheets displayed on IDC's web site Creating a master slide deck of all US/WW fact sheets for the Marketing/Sales team TAM (Total Available Market) research: Building out existing TAM data Collecting additional TAM data points to be defined by the Product Management/Marketing teams Qualifications Undergraduate or graduate student Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) Strong attention to detail Excellent organizational skills Good communicator Strong follow through skills Ability to work independently The ability to commute to Framingham, MA for a 30 hour/week (Monday - Thursday, with Fridays off) About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. Curious about what it is like to be an IDC Intern? Watch the video below! PI117249511

Sales Representative US-MA-Framingham Job ID: 2020-3564 Type: Full Time # of Openings: 4 Category: Sales - Account Management/Business Framingham Overview Visits new and existing customers to present W.B. Mason Company, Inc.’s catalog, flyers and range of products. Responsibilities Essential Duties and Responsibilities Develop and maintain outstanding working relationship with customers to ensure customer satisfaction Compile list of prospective customers for use as sales leads Travel, by car and/or walking, throughout assigned territory to call on regular and prospective customers to develop clientele Distribute product catalog and flyers to current and prospective clients Display or demonstrate merchandise to develop customers’ product knowledge Expand vertical markets through margin management and customer exposure to all categories of sale Quote pricing and provided contracted pricing as necessary Investigates and resolves customer issues Develop and maintain working relationship with Customer Service Representative and driver Attends weekly Branch Sales Meetings Knowledge, Skills and Abilities Outstanding communication skills Able to manage multiple priorities in a fast-paced environment Must be self-motivated and able to work independently Ability to converse, read & write in English Qualifications Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee must regularly lift and/or move up to 25 pounds. PM18 PI117231838

IDC Senior Research Analyst, Infrastructure Systems, Platforms and Technologies US-MA-Framingham Job ID: 2020-1622 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's Infrastructure Systems, Platforms and Technologies Research Team is seeking a Senior Research Analyst to support its research and business development efforts in this sector. Key topic areas to be covered include infrastructure technologies and platforms, specifically: (1) IT infrastructure hardware such as servers and/or storage systems from leading vendors such as Hewlett Packard Enterprise, Dell and Lenovo (2) Trends and magnitude of IT infrastructure migration from corporate data centers to cloud and edge (3) Characteristics and placement of IT infrastructure driven by demands of various workloads and applications (4) Impact of emerging technologies and IT delivery models on the future of the IT infrastructure market In addition to the opportunity to join a highly successful and motivated research team, this position offers the successful candidate the opportunity to thrive in the industry's leading provider of market intelligence, delivering expert solutions to major suppliers of cutting-edge infrastructure solutions. This is a highly visible position that requires the candidate to develop cutting-edge qualitative and quantitative research for IDC's exceptionally diverse base of clients that includes hardware, software and services vendors. A successful candidate will seek to become a subject-matter expert on datacenter infrastructure software and hardware, and related technologies. This role is based at IDC's Framingham, MA location. Responsibilities • Develop and maintain comprehensive data models to provide in-depth insights on current and future shipments of infrastructure products to support various workloads and analyze migration of infrastructure deployments from corporate datacenters into edge and cloud • Develop, publish and present innovative, insightful, and actionable research. This includes writing well-researched and concise reports, generating forecasts, and presenting findings to clients • Participate in survey design and analysis: working in cooperation with IDC’s primary researchers to develop, execute and publish relevant enterprise survey data • Provide first-class customer support and advisory services: our clients rely on us for timely and actionable insights and ongoing customer interaction Qualifications • Bachelor's Degree or equivalent experience • A broad background that includes understanding of infrastructure technologies such as servers and/or storage systems, participating vendors and market dynamics • 3+ years of experience in developing and maintaining quantitative data models for tracking historical data and forecasting • Ability to develop qualitative analysis supporting data models, analyze survey data and deliver documents and projects on a timely basis • Ability to critically analyze new and emerging technologies, products, services and vendors, and express the analysis in a written format • Excellent written and oral communications skills • Good social media and blogging skills • Ability and ease with working independently and with a team • Experience working with an IT infrastructure vendor is desired • Prior experience working as an analyst and/or related business experience is a plus About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI117222143

W.B. Mason Company, Inc. Equal Opportunity Employer W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Sales Representative US-MA-Framingham Job ID: 2020-3564 Type: Full Time # of Openings: 4 Category: Sales - Account Management/Business Framingham Overview Visits new and existing customers to present W.B. Mason Company, Inc.'s catalog, flyers and range of products. Responsibilities Essential Duties and Responsibilities Develop and maintain outstanding working relationship with customers to ensure customer satisfaction Compile list of prospective customers for use as sales leads Travel, by car and/or walking, throughout assigned territory to call on regular and prospective customers to develop clientele Distribute product catalog and flyers to current and prospective clients Display or demonstrate merchandise to develop customers' product knowledge Expand vertical markets through margin management and customer exposure to all categories of sale Quote pricing and provided contracted pricing as necessary Investigates and resolves customer issues Develop and maintain working relationship with Customer Service Representative and driver Attends weekly Branch Sales Meetings Knowledge, Skills and Abilities Outstanding communication skills Able to manage multiple priorities in a fast-paced environment Must be self-motivated and able to work independently Ability to converse, read & write in English Qualifications Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear. The employee is frequently required to sit. The employee must regularly lift and/or move up to 25 pounds. PI117093685

IDC Senior Research Analyst, Worldwide Enterprise Trackers US-MA-Framingham Job ID: 2020-1620 Type: Regular Full-Time # of Openings: 1 Category: Tracker IDC Overview IDC’s Worldwide Enterprise Infrastructure Tracker group is looking for an individual with superior analytical, communication and data management skills to be part of our team tracking the global enterprise hardware marketplace (datacenter infrastructure and related technologies, e.g. cloud and workloads), and managing the ongoing coordination between a wide range of regional analyst teams across the globe. Upon joining IDC, you can expect a fast-paced and fulfilling work environment along with a culture that rewards and recognizes achievement. We are the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, entrepreneurial and innovative culture is the perfect place for you to discover your future. Responsibilities Operations related to IDC’s quarterly Trackers research – including set up of internal tools, coordinating research deadlines, developing and enforcing data quality checks, product delivery, and business development product updates. Continuous testing, evaluation and improvement of internal tools for IDC's global Tracker products Project management and coordination of semiannual end-user survey research Provide timely and accurate support for client inquiries Support IDC sales executives to seek business development opportunities Qualifications Undergraduate degree – preferably in Mathematics, Statistics or Economics 4+ years of market research, survey development or data analyst experience in the IT industry Advanced use of Microsoft Excel (Access or SQL is a plus) Experience in quality control, data analysis, data mining, and project management A well-rounded understanding of the datacenter infrastructure technologies, market dynamics, market players, and market trends Aptitude to work under pressure and coordinate the important work of team members across the globe to meet intense deliverable schedule. Ability to work independently with guidance and in a virtual team environment 1-2 plus years of experience in Project Management managing multiple projects with minimal supervision; managing all phases of the project life cycle, including running project status meetings Ability to collaborate with a technical and service-oriented team of professionals, and promote cooperation from a wide variety of stakeholders, including team members and other internal departments Some travel may be required About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI117091269

IDC Product Manager US-MA-Framingham Job ID: 2019-1612 Type: Regular Full-Time # of Openings: 1 Category: Marketing IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated product manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative product management position, which also requires strong process and project management, will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Product Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in product management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI117091337

IDC Research Manager, Health Industry Insights US-MA-Framingham Job ID: 2019-1603 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC’s Health Insights group is currently looking for a skilled market researcher to join the team to cover the following research topics related to market research for U.S. health care operations and the health care solutions that support the following areas: Revenue cycle management (products, services, analytics, and optimization) Operational workflows Enterprise and resource management (enterprise resource planning (ERP), workforce and human capital management, supply chain and inventory management), IT operations and system infrastructure (services, connectivity, cloud, data, storage, security, auditing/compliance) In this role, the ideal candidate will be reporting to the Research Director, Health Care Provider IT Transformation Strategies, and will serve as a health care industry analyst. Responsibilities Must love to write and analyze market trends in health care Develop and write compelling thought leadership Engage with clients on custom market research projects Present key market research findings to customers in the health care industry with subject matter expertise in revenue cycle management Respond to client inquiries regarding published research and industry trends Support business development for the Provider IT Transformation Strategies Program Qualifications A Bachelor’s degree is required 5-10 years’ experience in health care operations or health IT market research Knowledge of revenue cycle management applications and any of the following: ERP, workforce and human capital management, and/or supply chain and inventory management Must love to write! Strong analytical, communication, presentation and writing skills Excellent interpersonal skills for client inquiry and internal collaboration Demonstrated ability in working under pressure and meeting deadlines Ability to travel (10-25%) About IDC: IDC is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI117091377

IDC Human Resources Business Partner US-MA-Framingham Job ID: 2019-1613 Type: Regular Full-Time # of Openings: 1 Category: Human Resources IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. The IDC Human Resources team is seeking a confident and strategic Human Resources Business Partner to partner and consult with senior leaders across the Research and Product Management and Marketing teams in such areas as recruitment, compensation planning, employee relations, performance management and organizational design and development. This position is a full-time role located at IDC headquarters in Framingham MA. Responsibilities The HR Business Partner will report to the CHRO and will direct all aspects of HR initiatives for their client base. They will build internal business partnerships, provide developmental coaching to all levels of the organization and offer creative solutions to business issues. They will learn the research business and understand the goals and challenges in order to translate business objectives into the appropriate HR actions and initiatives including: Independently recruit for open positions in their client base, including strategic sourcing and hiring of top talent Managing and facilitate resolution of employee relation matters Coach managers through performance management process and performance improvement plans Consult on C ompensation Planning Manage reorganizations and organizational development Collaborate with other HR team members on HR related programs and practices Act as an agent for change Qualifications This position requires a Bachelor’s D egree and a minimum of 6-10 years of proven HR generalist experience. Knowledge of technology/consulting services, market research related environments is a plus. The ideal candidate must be able to work independently, be detail oriented and able to interact with employees across all levels of the organization. Recruiting experience and the ability to develop creative solutions and facilitat e resolutions in a fast-paced environment is required. Must be a team player and possess a great sense of humor and collaborative attitude Excellent organizational, written and verbal communication skills and attention to detail is required. Experience as a trusted partner to senior leaders is desired. Must have strong building relationship skills and ability to travel from time to time. Must be technically proficiency with Office 365 and have experience using an ATS and associated HR databases. Ultimate software and iCIMS experience is a bonus. About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI117072206

Location: Framingham, MA Category: Staff Posted On: Wed Dec 11 2019 Job Description: GENERAL STATEMENT OF DUTIES: This position performs janitorial, custodial, housekeeping, grounds keeping or maintenance tasks. Primary work will be cleaning campus property such as offices, classrooms, corridors, walls, floors, windows, furniture, woodwork, toilets, lavatories or fixtures by washing, waxing, buffing, sweeping, polishing, dusting, or vacuum cleaning; and emptying and cleaning waste barrels, garbage cans and other waste receptacles. For full class specifications, please view: Maintainer I Series EXAMPLES OF SPECIFIC DUTIES: Performs routine manual tasks involved in the maintenance, repair or beautification of campus grounds or roads, such as cutting grass, weeds or brush; cleaning culverts, gutters, catch-basins, drains or ditches; loading and unloading vehicles; moving and setting up furniture; spreading sand, gravel, loam or asphalt; digging ditches or post-holes; setting or pulling posts; repairing guardrails or fences; patching concrete or asphalt surfaces; maintaining, erecting or repairing signs; cleaning or marking roadways for parking lots; erecting or dismantling snow fences; painting fences, posts, guardrails or building exteriors. Performs routine laboring tasks to assist skilled tradespeople engaged in maintenance, repair or construction work using hand and electrical tools appropriate to craft, such as assisting with the dismantling, fabrication, alteration and construction of building structures and building systems. Plants, seeds, transplants, removes, prunes, trims, waters, sprays or fertilizes trees, shrubbery, grass, plants or flowers; participates in the propagation, growth and care of flowers, plant and shrubs; assists in planning and executing horticultural designs for grounds beautification. Sweeps sidewalks, rakes and collects leaves, collects and hauls debris or rubbish, shovels snow, sands roadways or walkways; performs other manual tasks involved with snow removal, control and disposal. Cleans campus property such as offices, classrooms, corridors, walls, floors, windows, furniture, woodwork, toilets, lavatories or fixtures by washing, waxing, buffing, sweeping, polishing, dusting, or vacuum cleaning; and empties and cleans waste barrels, garbage cans and other waste receptacles. Cleans, washes, refuels, oils or greases trucks or automobiles; performs other manual labor tasks in connection with the maintenance and operation of a garage or equipment depot. Performs manual labor in a stockroom, storeroom or warehouse, such as loading or unloading freight, materials or equipment; receiving, unpacking and storing goods, materials and equipment; checking item specifications against orders; assisting in taking inventories; restocking depleted stores; keeping records of goods received and issued; filling requisition orders; delivering goods to departments; weighing and packaging bulk materials; and cleaning and organizing storeroom. Locks or unlocks premises; reports hazardous and unusual situations to the appropriate authority. Makes general repairs of a simple nature, including minor repairs to groundskeeping equipment. Handles trunks, baggage and luggage arriving at, or departing from, a building. Operates wheel tractors, electric trimmers, buffers or other similar mechanical or power-driven equipment; drives a truck. Keeps simple records, such as vehicle maintenance logs or inventory counts. SUPERVISION EXERCISED: Incumbents of positions at this level may exercise functional supervision (i.e., over certain but not all activities or over some or all work activities on a temporary basis) over 1-5 service and/or maintenance personnel. SUPERVISION RECEIVED: Incumbents of positions at this level receive supervision from Maintainers or other employees of higher grade, who provide instruction, assign work and review performance through verbal reports and visual inspection for compliance with instructions and established standards. WORKING CONDITIONS: Maintainers stand and walk for prolonged periods of time; lift and carry heavy objects; work outdoors in all types of weather; work varied shifts, weekends, holidays or nights; are exposed to the hazard of wet, slippery floors; work under exposure to the hazards to chemicals, toxic and noxious fumes, dust, excessive heat, high noise levels, high volume traffic conditions and high voltage wires; work from ladders and scaffolds; and may be required to climb trees and operate motor vehicles. Job Requirements: MINIMUM REQUIREMENTS: Ability to follow oral and written instructions. Ability to understand and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities. Ability to establish and maintain harmonious working relationships with others Ability to deal tactfully with others. Ability to stand or walk for prolonged periods of time. Ability to lift and carry heavy objects. Ability to climb and work on ladders and scaffolds. Physical stamina and endurance Manual dexterity. Mechanical aptitude. Based on assignment, the following additional qualifications may be required at hire: Ability to operate tree trimming equipment. Ability to climb trees. Ability to operate a motor vehicle. Additional Information: This is a part-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit with a title of Maintainer I (part-time). The regularly scheduled hours are Monday to Friday from 8 p.m. to 12 a.m. (midnight) with some flexibility to shift days/hours depending upon operational needs. The part-time schedule is 20 hours per week. The bi-weekly part-time pay rate is $666.19 (Grade 9, Step 1 prorated to 20 hours per week). Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI117064357

Location: Framingham, MA Category: Staff Posted On: Tue Jan 7 2020 Job Description: GENERAL STATEMENT OF DUTIES: The Associate Bursar/Associate Director of Student Accounts assists in the planning and direction of all student accounts (SA) receivables and collections activities at Framingham State University (FSU). Assists in the management of all SA functions including student billing / tuition and fee assessment, cashiering, disbursement of federal, state, and FSU financial aid and scholarship programs, and timely request of student refunds. Monitors and manages delinquent collection balances, manages third party vendors and third party billings, and reconciles several SA related financial activities. Provides leadership and oversight to the department staff, and is responsible for ensuring high quality customer service, assisting in the development and implementation of policies and procedures, and maintaining regulatory compliance. The SA office is located in the Student Service Center (SSC), which has extended hours and occasional evening and/or weekend work may be required. SUPERVISION EXERCISED: Indirect supervision of classified personnel, contract and student workers (including Receiving Teller, Clerk and Administrative positions). SUPERVISION RECEIVED: Bursar/Director of Student Accounts EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES: 1) Provide direct support to students and parents regarding student account concerns, particularly ensuring satisfactory resolution of problems escalated to the administrative level: Presents info to student and parent groups; Triages questions and refers to Financial Aid, Registrar, Student Services, Residence Life, etc.; Oversees student service including advisement of students' financial obligations, financial options, financial policies and procedures; Student services provided via phone calls, email or in-person inquiries from students and parents. 2) Ensures compliance with federal and state guidelines/regulations as they relate to student accounts and stays current with changes: Manages all aspects of the University's federal Perkins loan program compliance including reporting of new loans/advances, payments, collections, adjustments, etc.; Designated employee responsible for 1098T filings and satisfying all reporting requirements; Ensures confidentiality of information in accordance with FERPA guidelines; Collaborates with Financial Aid Office and Business Office to maintain the accuracy of Financial Aid disbursements to the accounts of students (including reconciliation for state reporting); Responsible for information security of student accounts' records. 3) Manages the day-to-day operational billing, refunding, and collection activity related to student accounts: Manages the cashiering function: posting payments, verifying batches and deposits, credit cards, and cash balance reports. Cashiering function may include bank deposits and trips to FSU's local bank; Oversees timely postings to SA for Title IV and other financial aid; Manages disbursements and refunds in accordance with state and federal regulations and FSU policies and procedures; Coordinates refund requests with accounting, reconciles/resolves refund batch issues; Manages adjustments and/or waivers and exemptions to individual SA, with appropriate approvals; Reconciles and verifies third-party vendor invoices to student charges, e.g. book store vouchers, meal plans, health insurance, parking fees, collections fees. 4) Provides supervision, training, and development to the professional staff in Student Accounts as well as the student workers: Assists in the hiring and evaluation of staff using collective bargaining and affirmative action guidelines; Oversees the continued training of current staff members as well as the training and onboarding of any new employees to the Student Accounts team; Supports the Student Accounts staff with daily questions and escalated customer service issues. 5) Supervises monthly reconciliation cycles of SA with Financial Aid and Accounting regarding USED's EDGAPS system, third party loan servicer(s), and FSU's accounting system to ensure accuracy, timeliness, and integrity of fiscal records. 6) Oversees collection activity related to student accounts. Manages collections, e.g. 30/60/90-day pre-collections notices, management of and problem resolution with collections vendors, preparation of Intercept files, and reporting of aged receivables; Analyzes and prepares reports regarding student accounts with outstanding balances to facilitate pre-collection actions to minimize delinquencies. 7) Assists the Bursar/Director with development and implementation of policies, programs, and initiatives for SA: Assists in the planning and implementation of interdepartmental activities (e.g., Business Office / Accounting, Admissions, Residence Life, Financial Aid, Registrar and others) to ensure that transactional activities are smoothly integrated; Assists in the semester billing set up including setting up rate tables and fees, posting tuition and fees in Banner, and issuing student bills. 8) Act as designee in the absence of the director and assists overseeing the daily operations of Student Accounts within the Student Service Center (SSC). 9) Exercise sound judgment and sensitivity in interacting with students, parents, faculty, staff and other internal and external stakeholders. 10) Primary liaison and contact to supply documents, schedules and info to external auditors, federal and state agencies. 11) Represents SA on campus-wide committees. 12) Work as a team player within the Finance Department and collaborates extensively with colleagues within the Enrollment Management Division (e.g. Financial Aid, Registrar, Admissions, Res Life, etc.) 13) Work extended/flexible hours including weekends and evenings, as needed. 14) Accountable for ensuring that affirmative action, equal opportunity, and diversity are integrally tied to all actions & decisions in areas of responsibility. 15) Assists Bursar / Director of Student Accounts with various accounting and SA reports and projects as required. 16) Other duties as assigned by the Bursar. 17) Accountable for ensuring that affirmative action, equal opportunity, and diversity are integrally tied to all actions and decisions in areas of responsibility. WORKING CONDITIONS: rural campus setting, office environment Job Requirements: MINIMUM QUALIFICATIONS: Bachelor's degree required in business, accounting, finance, communications or a closely related field Two to four years of experience working in student accounts or related field Two to four years of experience working in customer service in a high volume service environment Experience using a data enterprise resource planning (ERP) system, such as Banner or similar system, to analyze data and prepare reports PREFERRED QUALIFICATIONS: Masters or advance degree is preferred Five years experience working in student accounts or related field Demonstrated knowledge of higher education principles, practices and procedures as they relate to student account operations Experience with Banner Student Accounts and Banner Finance modules, Argos Reporting Comprehensive knowledge of accounts receivable processes and procedures Experience managing the Perkins Loan repayment process of billing, collection, and default obligations through a third-party services Knowledge of federal and state policies regarding financial aid Knowledge of credit and collection principals, processes, regulations and standards Experience maintaining confidential records and information in a secure manner Strong problem-solving and negotiation skills Demonstrate experience in providing superior customer service, excellent communications skills (oral and written) and organizational experience and strong group presentation skills. Demonstrated ability to exercise sound judgment and sensitivity in interacting with students, parents, faculty, staff and other internal and external stakeholders. Excellent technical skills with advanced skills in Microsoft applications, particularly Word and Excel, with a demonstrated ability to execute tasks such as mail merges Demonstrated confidence in using own initiative and judgment to follow through independently on assigned tasks Demonstrated ability to work in detail level while addressing multiple priorities and deadlines, adaptability in adjusting to changing situations and flexibility in meeting customer needs Availability to work extended and/or flexible hours including weekends and evenings Additional Information: This is a full-time, exempt, benefits-eligible position in the Association of Professional Administrators (APA) bargaining unit with a position classification of Associate Director. The annual salary range is $60,000 to $63,500. Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions. Framingham State University is an equal opportunity/affirmative action employer. Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply. PM17 PI117064359

IDC Research Manager, Content Management Software US-MA-Framingham Job ID: 2020-1618 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is seeking an experienced software research analyst to join its Content Management market research and advisory group. The Research Manager will be responsible for developing research across several content-centric software technologies including digital experience management ( web content management , digital asset management , product information and content management , content sourcing/curation and content marketing platforms , video platforms ) and/or the enterprise content ecosystem, including ECM, content sharing and collaboration, document automation, and related domains . Important research topics include the role of AI and other innovation accelerators in in the content lifecycle and supply chain and the opportunity to rearchitect content centric workflows for content agility The Research Manager will also participate in key IDC initiatives including the Future of Work, Future of Intelligence and Future of Customer. Responsibilities The ideal candidate will be innovative and resourceful, with a good mix of technical, analytical, writing and communication capabilities. The role includes client-facing and industry-facing responsibilities, as well as responsibility for producing thought-provoking, deep, and actionable market analysis via a broad range of research deliverables (e.g. white papers, surveys, infographics, blogs, presentations, etc.) products in the areas of content technologies and related domains. The Research Manager will also be involved with consulting, advisory services and custom research deliverables. The ideal candidates will possess four primary skill sets: Excellent interpersonal skills for supporting both client inquiry and internal collaboration with other IDC analysts, including the ability to collaborate in a global environment Strong analytical and quantitative and modeling skills Excellent written and verbal communication and presentation skills Solid business development and client relationship capabilities Related experience in one or more of the relevant domains: digital experience management, web content management, digital asset management, product information and content management, content sourcing/curation and content marketing platforms, video platforms, enterprise content management, content sharing and collaboration and document automation. Qualifications Bachelor's degree required, MBA a plus 5-10 years of previous market research or related industry experience Strong, demonstrated written communication skills, including writing of reports, presentations, or other documents that are actionable and relevant for the target audience Strong, demonstrated verbal (including public speaking) skills Proficiency in Microsoft suite of products is a must. Advanced skills in Excel required; knowledge of analytic tools for social sciences market research preferred Ability to travel (<25%) will be required on an as needed basis Demonstrated ability in working under pressure with competing deadlines Sound judgment, planning, project management and organization skills Ability to analyze quantitative and qualitative data to derive trends and research agendas IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI117026072

IDC Research Director, Global Payment Strategies US-MA-Framingham Job ID: 2019-1599 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Responsible for the development of research for IDC's global coverage of Payments technology. Focused on developing new business for the program in addition to setting and fulfilling the research agenda. Serves as product leader, demonstrating financial success through revenue growth, program profitability and expense management. Responsibilities Managing program revenue and consulting payouts Demonstrates understanding of IDC’s financial P&L system and how to manage and develop business to achieve objectives of that system. Recognized as internal and external industry expert by clients, sales, press, and peers. Develops the majority of research for program(s) under his/her management, especially the thought leadership. Establishes and carries out a business development and client renewal strategy for program under management. Leads consulting projects and custom work associated with program area. Develops and delivers presentations for clients and industry conferences. Effectively collaborates with IDC/Insights groups to achieve mutual goals. Effectively works with regional counterparts. Qualifications Bachelor's degree required, MBA a plus 10+ years of previous market research experience or in a related industry Demonstrated public speaking skills Advanced skills in MS Word, Excel, PowerPoint, SPSS Excellent interpersonal skills for client inquiry and internal collaboration Excellent documentation skills along with verbal and written communication skills Ability to clearly communicate and report data analysis Demonstrated ability in working under pressure and competing deadlines Ability to forecast and publish timely changes to market conditions Exhibits industry presence and Thought Leadership Ability to travel (30-40%) Writes documents that are actionable and relevant for the target audience Ability and interest in collaborating in a global environment About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116998448

IDC Associate Product Manager US-MA-Framingham Job ID: 2019-1598 Type: Regular Full-Time # of Openings: 1 Category: Marketing IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated associate product manager who will partner with research, sales and marketing to develop revenue in key product areas. This highly collaborative and detail-oriented role will focus on managing integrated research and marketing programs while also implementing portfolio level targeting and positioning strategies to ensure marketing and sales readiness. This position also requires strong process and project management that will help bridge product expectations to successful sales outcomes. Responsibilities Manage the complete lifecycle of global research methodologies such as IDC FutureScapes including annual roll out, analyst training and adoption, ensuring quality and governance with an eye toward customer impact and value, as well as liaison with marketing on related external programs Manage the IDC DX Use Case annual research development, updates and publication while ensuring all master taxonomy documents are maintained and updated Manage the product portfolio review and product development process for new customer-focused research practices ensuring value-based products that will drive growth In partnership with research, ensure collaboration and process execution that will result in the development of new practice research and research agendas aligned with the client needs Enable sales readiness by providing input to differentiated positioning for new research practices as well as manage the TAM development process In this capacity, this new role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 2-5 years in product management, product marketing, project management and/or market development roles with preferred experience in a consulting, advisory or services organization Highly organized, detail oriented and ability to manage and execute on multi-faceted projects Proven abilities in teamwork, relationship building, collaboration and project management Demonstrated ability to work effectively with sales will be key to success in this position Experience developing value-based messaging and positioning is a plus Candidates will be required to hold a bachelor's degree with an MBA a plus This position will be based in IDC's Framingham, MA office and will require approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116998463

Description: We are coming to Framingham and opening a brand new 11,000SF design showroom on Route 9! Calling kitchen and bath designers! Norfolk Kitchen & Bath is looking for talented designers to join our team in our new location in Framingham. This is a great opportunity to bring your experience and design skills to a growing business. The Framingham showroom will be brand new and we will have on display all the latest trends for customers to touch & feel. Norfolk is a premier distributor of Showplace cabinetry as well as several other quality lines as well as countertops, tile and other building materials. We are currently looking for full-time kitchen and bath designer/sales professionals who strive to provide the highest quality of service and designs to meet the needs of our clients. Qualified candidates will have experience designing and selling in the kitchen and bath industry. Compensation for these roles would be base, plus commission. Job Responsibilities to include: • Working with the showroom team to provide service to customers both walk-ins as well as scheduled design appointments. • Designing, estimating, and measuring each project with accuracy and speed. • Meeting monthly, quarterly, and yearly sales and margin goals. • Developing relationships with clients with a focus on generating future referral business. • In-depth knowledge of kitchen and bath design and industry trends. .Requirements: Experience and Skills Required: • Minimum of 2 years experience with kitchen and bath design. • Proficient in 2020 Design software program. • Organized, detail oriented with excellent written and oral communication skills. • Proficient with all Microsoft Office programs. • Ability to work a retail schedule. Our showroom will be open Monday through Saturday with normal operating hours. • We are closed Sundays, nights, and all major holidays. About Us Norfolk Kitchen and Bath is a division of The Norfolk Companies. The Norfolk Companies consists of Norfolk Hardware and Home Center, Norfolk Kitchen and Bath, and Northeast Cabinet and Countertop Distributors. Norfolk Hardware and Home Center is a full-service hardware store and home center located in Boston. Northeast Cabinet and Countertop Distributors is a manufacturing business specializing in the production of cabinets, countertops, and custom case work. The Norfolk Companies was founded in 1934. We have been in business for over 85 years and continue to grow year after year. Come and be part of this fun, fast paced, family atmosphere. PM19 PI116953834

IDC Research VP, IT Operational Excellence & Infrastructure Management US-MA-Framingham Job ID: 2019-1600 Type: Regular Full-Time # of Openings: 1 Category: Research IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. IDC's IT Executive Program (IEP) consist of a family of research programs intended to help today's time-constrained technology professionals and influencers make more effective technology and governance decisions. IEP offers actionable, timely, and fact-based research that assists technology professionals and influencers in creating effective IT operational strategies to optimize enterprise business outcomes, mitigate technology risks, maximize the effectiveness of IT investments, and capitalize on innovation opportunities. IDC is seeking a Research VP to create and deliver forward-thinking advisory research and client services to senior IT executives in large organizations. This individual will focus on best practices for supporting and enabling IT Operations teams as they work to accommodate cascading changes like shifting workloads off-premise; managing enterprise workload service delivery across a complex on-premise/off-premise/edge hybrid computing infrastructure; introducing artificial intelligence (AI) automation to improve IT Operations productivity and effectiveness; creating new collaborative governance and process models to enable Internet of Things (IoT) devices across business ecosystems; and addressing new risks and opportunities arising from the accelerating convergence of IT, Operations Technology (OT), and external networks. This individual's advisory and best practices research will encompass evolving governance and process frameworks, methodologies, and metrics (KPIs), and guidance on topics such as talent and skills management, staffing optimization models, and change management for line managers and executives within IT Operations teams. In addition, this Research VP will rethink the traditional boundaries of IT Operations and IT Service Management by addressing the hosting strategies of next-generation IT services and microservices (including off-premise, cloud-oriented IT solutions) delivered now by both the IT function and technology professionals in line-of-business (LOB) operating units. The individual will provide high-level advice to customers on selecting, sourcing, implementing, operating, and supporting the complex, on- and off-premise technology and service options available to enterprise business leaders and IT executives. This individual will plan and execute a compelling research agenda, generate well-designed surveys and analyze their results, provide direct support to customers and prospects, speak at industry events and web conferences, and deliver quality custom projects. The candidate will have already demonstrated groundbreaking thought leadership within ITSM, expertise in adjacent IT governance topics, and intellectual curiosity across cloud and other relevant IT disciplines. Responsibilities The Research VP will be responsible for developing an annual research agenda and delivering high-quality studies on a predetermined schedule. This research will utilize IDC’s existing research architecture and incorporate IDC’s proprietary DecisionScape decision-making frameworks for IT executives and technology professionals. This individual will also be charged with developing meaningful assessment tools and creating new approaches for evaluating IT Operations success. This role will require interaction with both clients and fellow research colleagues at all organizational levels, cultivation of an active social media presence, and representing IDC’s capabilities and thought leadership to the market and the media. This research leader will cultivate research and consulting relationships with clients, including up-selling, cross-selling, and consulting engagements. In addition, they will serve as a subject matter expert with the sales force for lead development and proposal development for all opportunities related to IT Operational Excellence. Qualifications The candidate will have a proven history of successfully advising IT executives on all aspects of IT governance and IT services transformation, including process improvement frameworks and methodologies inherent within IT Service Management (ITSM); this individual will also have expertise in addressing the delivery and management of next-generation IT services focused on business objectives. Strong research development, writing, presentation, and client-facing skills are required. Previous experience in an IT market advisory firm is valued. The desired individual will have an undergraduate degree with 15+ years' working experience in an enterprise-class IT organization or consulting and advising with similar organizations on IT operational excellence. Additionally, the following skills and attributes are desired: Ability to provide actionable advice to executive-level management in both written and verbal forms Ability to advise clients both strategically and tactically Familiarity with qualitative and quantitative research methodologies Comfort working in a fast-paced, ever-changing environment Strong collaboration skills A passion for working in an entrepreneurial environment Strong Word, Excel and PowerPoint skills About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116965970

IDC Product Manager US-MA-Framingham Job ID: 2019-1574 Type: Regular Full-Time # of Openings: 1 Category: Marketing IDC Overview IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future. Are you interested in targeting product and customer opportunities to drive revenue growth for fast growing technology areas? IDC is seeking a highly motivated product manager who will partner with research, sales and marketing to develop revenue in key product areas. This role will focus on creating well-defined segmentation, targeting and positioning strategies to ensure marketing and sales readiness, as well as tracked revenue growth. This highly collaborative product management position, which also requires strong process and project management, will help bridge product expectations to successful sales outcomes. Responsibilities Product Definition: Manage the definition of new customer-focused research product portfolios in partnership with research Positioning/Messaging : Provide inputs and help develop approach to position product/portfolio differentiation to key customer segments Business Development: Work closely with sales to target and develop specific accounts and segments S ales and Marketing Readiness: Use business development knowledge and process to align and prepare sales to effectively sell research product portfolios, and marketing to target new customers In this capacity, the Product Manager role requires working closely with all aspects of the business including research analysts, sales, marketing, IT, publishing, custom solutions as well as senior management while applying exceptional process and project management skills. Qualifications 4+ years in product management, product marketing and/or market development roles with preferred experience in a consulting, advisory or services organization Business development experience and a demonstrated ability to work effectively with sales will be key to success in this position Understanding of and experience with segmentation strategies that inform targeted product development, marketing programs and sales strategies Experience developing value-based messaging and positioning Proven abilities in teamwork, relationship building, collaboration and project management Bachelor's Degree or equivalent required; MBA a plus Approximately 5% travel About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company. IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law. PI116933228