15 jobs found in exeter

Carousel Industries, Inc Carousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law. ID 2019-2748 Job Location US-RI-Exeter # of Openings 1 Posted Date 2019-12-13 Company Overview Carousel Industries is one of the fastest growing IT companies in the US, poised for explosive growth. As a premier IT services firm, we offer an extensive portfolio of services and technologies that span the following areas: unified communications and collaboration, networking, data center, security, and cloud-based solutions. Through our partnerships with leading technology vendors-like Cisco, Avaya, Microsoft, HPE, and Fortinet, for example-Carousel offers innovative IT leadership, consultative, professional, and managed services to help our clients drive transformation within their organization. Founded in 1992, Carousel serves more than 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider-including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, Carousel has more than 1,300 employees based in 27 offices-with three Network Operating Centers nationwide. We are searching for those who are fueled by an inner drive to make a difference and to push their professional and technical capabilities to the next level. If you are someone who wants to become the "go to person" or the "subject matter expert" in your field, then Carousel is the place for you. Ask Carousel employees what makes them stick around for five, 10, or 20 years, and they'll tell you it's the brilliant people with whom they collaborate and the opportunities for personal and professional growth. In addition to gaining a quantum leap in your technical IQ, Carousel is a fun place with a work hard / play hard mentality and an inspiring culture. Whether it's assembling a team to compete in the next Tough Mudder or enjoying a summertime BBQ, Carousel employees consider their peers as family. To learn about our team and how you can be part of the Carousel family, find us at www.carouselindustries.com, Facebook, Twitter, and LinkedIn. Responsibilities The Cisco Solutions Engineer (SE) - is a technical/sales role that requires deep knowledge of premise based and Hosted/Cloud based solutions that encompass: Infrastructure, Security, with knowledge of switching/routing, wireless/Mobility/BYOD, virtualization & storage, power & infrastructure solutions especially as it relates to real time traffic is essential (QoS, failover mechanisms, Data network impacts etc).Familiarity with Unified Communications/Collaboration Solutions, VoIP, SIP, and Contact Center. The Cisco Solutions Engineer (SE) - is a front line technical resource, responsibilities include: Work with Sales Team to uncover/identify/qualify customer needs/ objectives; Develop strategies and solutions that can be satisfied by Carousel Solutions portfolio Responsibilities include technical discovery, design, solution positioning, deliverables (Solution Design/Scope of Work, Bill of Materials/Pricing, Visio Solution Diagrams), presentations (design, technology, competitive analysis, and industry). The SE is responsible for overall solution integrity Develop solution documentation for hand-off to Carousel implementation teams. Lead technical sessions with clients to discover requirements and develop solutions; translate complex business requirements into solutions that address the identified business issues. Conduct formal and informal presentations of solutions from a both a business benefit and technical perspective. Be a team player and eager to learn the solutions/ technologies from other team members through informal, formal, and self-paced training. Perform on-site and remote product demonstrations / deliver product updates/roadmap presentations Maintain an in-depth level of technical and industry knowledge through ongoing training, seminars and certifications. Travel is a requirement and will vary depending on the regional requirements. Qualifications 5 to 7 year experience as a sales/system engineer designing networking, Infrastructure and security solutions for enterprise customers. Candidate will have a fundamental understanding of capex vs opex procurement strategy and Cloud topology/concepts. CCDP or equivalent certification Excellent Executive and Operations level written and verbal communication and presentation skills. Communicate and present Customer Benefits/ROI, Solution Architecture Communicate our solution advantage/benefits vs. competitor solutions Strong tech skills/background to develop solutions and communicate with IT staff but also elevate conversation to C level (communicate technical concepts in non-technical terms and business value) Working knowledge of Carrier (PSTN ,WAN, SIP) solutions Knowledge of current IT challenges/initiatives and business drivers (EG Cloud, Mobility, Unified Communications, Visual Communications, Data Center, Virtualization, Data Networking, Carrier, BYOD, Applications) Demonstrated self-starter, with the ability to work independently and within a collaborative, virtual team environment. Strong creativity, problem solving and technical skills and continual learning. Good organizational and time management skills with strong attention to detail. Proficiency in Microsoft Word, Excel, PowerPoint, and Visio Maintain technical certifications as required PI116338661

Carousel Industries, Inc Carousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law. ID 2019-2749 Job Location US-Candidates Home Address # of Openings 1 Posted Date 2019-12-12 Company Overview Carousel Industries is one of the fastest growing IT companies in the US, poised for explosive growth. As a premier IT services firm, we offer an extensive portfolio of services and technologies that span the following areas: unified communications and collaboration, networking, data center, security, and cloud-based solutions. Through our partnerships with leading technology vendors-like Cisco, Avaya, Microsoft, HPE, and Fortinet, for example-Carousel offers innovative IT leadership, consultative, professional, and managed services to help our clients drive transformation within their organization. Founded in 1992, Carousel serves more than 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider-including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, Carousel has more than 1,300 employees based in 27 offices-with three Network Operating Centers nationwide. We are searching for those who are fueled by an inner drive to make a difference and to push their professional and technical capabilities to the next level. If you are someone who wants to become the "go to person" or the "subject matter expert" in your field, then Carousel is the place for you. Ask Carousel employees what makes them stick around for five, 10, or 20 years, and they'll tell you it's the brilliant people with whom they collaborate and the opportunities for personal and professional growth. In addition to gaining a quantum leap in your technical IQ, Carousel is a fun place with a work hard / play hard mentality and an inspiring culture. Whether it's assembling a team to compete in the next Tough Mudder or enjoying a summertime BBQ, Carousel employees consider their peers as family. To learn about our team and how you can be part of the Carousel family, find us at www.carouselindustries.com, Facebook, Twitter, and LinkedIn. Responsibilities Position Overview: Reporting to the VP of Contact Center Solutions, the Contact Center Solutions Specialist is a leader within Carousel Industries' Technology & Engineering team, holding business line leadership responsibility for CI's Cisco Contact Center Practice. This individual contributes to the definition of CI's overall Cisco Contact Center Go-to-Market Strategy, defines the strategic direction of CI's Cisco Contact Center Practice, and executes CI's GTM strategy for Cisco Contact Center and related technologies. In relation to Sales, the Solutions Specialist is responsible for Cisco Contact Center enablement within the Sales team, working with Sales VPs, Regional Sales Directors, and individual Account Executives to ensure the Sales team is adept at discovering Contact Center Opportunities. Similarly, he/she is responsible for enabling Engineering to manage Cisco Contact Center Sales Opportunities properly - positioning and scoping those solutions to meet Client needs and effectively partnering with Sales to close Cisco Contact Center-related business, and engaging Cisco Contact Center SMEs in that process as necessary. Relative to CI's Contact Center Practice Offering Portfolio, the Director working with the CC SME team identifies and builds new Cisco Contact Center product and professional/managed/hosted service Offerings, manages existing CI Cisco Contact Center Offerings throughout their lifecycle, and contributes to the management of Cisco Contact Center vendor business partnerships, with particular focus on expanding CI's Cisco Contact Center Cloud and Managed Services Portfolio and related revenue. The Director is an individual contributor that will take on CC SME leadership as the practice grows. The ideal candidate must possess both strong sales acumen and Contact Center offering development experience. This person must have a compelling presence and exceptional ability to evangelize on behalf of the organization, including the articulation of CI differentiation in the client community and industry at large. Because of the broad responsibilities of this role, the ideal candidate will also possess a high degree of resiliency, with the ability to overcome setbacks on the path to success. The right individual must be comfortable functioning with a high level of independence and will be responsible for interfacing and collaborating with all levels of customer personnel, from IT Staffers, to LoB leaders, to CxOs. Qualifications Additional Requirements: A Minimum of 15 years of client-facing industry experience or substitute experience required. Bachelor's Degree preferred. Past Experience leading a Cisco Contact Center Practice, (minimum ten years) within a VAR/Integrator, IT Service Provider, or Vendor environment required (Enterprise & Mid-market Market focus, not SMB) Demonstrated Sales success, experience managing to defined Revenue/Margin Goals required Past technical leadership responsibility required Financial literacy, i.e., the ability to read, understand, and analyze Financial Statements, model Premise, and XaaS Solution TCO/ROI, and define a Solution Financial/Pricing Model, required Demonstrated ability to craft a Business Plan required Deep knowledge & experience across multiple leading Contact Center vendors & platforms, inclusive of On-Premises CC Infrastructure and CCaaS, inclusive of WFO and Ecosystem Solutions required o Experience deploying and supporting Cisco UCCE, PCCE, HCS, CJP, UCCX is required Experience with Contact Center Operations and Contact Center Operations Consulting strongly preferred Contact Center Consulting Practice Experience/Leadership Preferred Industry Thought Leadership presence preferred Experience with formal development/management of IT Professional/Managed/Hosted Services required Familiarity with Customer Relationship Management (CRM) Platforms, Contact Center/CRM Integrations, with an ability to clearly articulate the interrelation of Contact Center solutions, and how they both compete for client business and complement full Client Experience strategies will be a differentiator in the selection of choosing the right candidate Familiarity with Contact Center complementary technologies such as WFO, Operational Reporting, Sentiment Analysis, Speech Analytics, CRM integration Understanding of Omnichannel deployment and underlying dependency technologies - Inbound Voice, Outbound Voice, Email, Chat, SMS, Social, and so on. Knowledge of information technology frameworks and methodologies, including Reference Architectures and Architecture Patterns Excellent Verbal and Written Communication Skills required Strong Public Speaking skill preferred PI116295386

Description: We are looking for fun and friendly people to join our team! Pay Range $10.00-$12.00/hour + Tips; $9.50 for 14/15 year olds Benefits Include: Pay Range $10.00-$12.00/hour + Tips; $9.50 for 14/15 year olds Flexible Schedule Paid Time Off Crew Member Meals During Shift Medical Insurance with Company contribution (Full Time Crew Members) AFLAC Accident, Short Term Disability, & Life Insurance Available. Thank you for your interest in joining our team!! 369 Management Dunkin' Donuts is an independently owned franchise of Dunkin' Donuts. We own 14 stores in New Hampshire and Maine, and we are always looking for great people to join our team. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for 369 Management Dunkin is a great career choice. Our team is committed to making our guests day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone our team, from our franchisees to our managers to our crew members, work together and takes pride in doing a good job. At our stores, our team members are the fuel that helps our communities run. Working for us is an opportunity for you to achieve success and career goals. Every single member of our management team started as a regular crew member and worked their way up. We are committed to making you feel important and part of a team. You will have the chance to work in a fun environment, making a competitive wage, while learning and developing skills to fuel your future. We want to help you be at your best, so we create flexible work schedules to meet your needs. Whether you are a full-time student, a working parent, or just looking to make some extra cash, we'll work with you because we value the skills every crew member brings to our store. From crew members to shift leader to assistant manager to manager, you have the opportunity to develop and grow. The possibilities for your continued learning and career advancement are endless. So start an exciting new career today and fill out your application. Don't wait, excel with Dunkin' and help keep America running! Responsibilities Include: Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction meeting our high level of service. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Comply with all restaurant, Brand, and franchisee policies. .Requirements: Must be able to fluently speak/read English Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Guest Focus anticipate and understand guests needs and exceed their expectations. You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the If hired, they will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. PI116285328

Description: We are looking for fun and friendly people to join our team! Pay Range $10.00-$12.00/hour + Tips; $9.50 for 14/15 year olds Benefits Include: Pay Range $10.00-$12.00/hour + Tips; $9.50 for 14/15 year olds Flexible Schedule Paid Time Off Crew Member Meals During Shift Medical Insurance with Company contribution (Full Time Crew Members) AFLAC Accident, Short Term Disability, & Life Insurance Available. 369 Management Dunkin' Donuts is an independently owned franchise of Dunkin' Donuts. We own 14 stores in New Hampshire and Maine, and we are always looking for great people to join our team. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for 369 Management Dunkin is a great career choice. Our team is committed to making our guests day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone our team, from our franchisees to our managers to our crew members, work together and takes pride in doing a good job. At our stores, our team members are the fuel that helps our communities run. Working for us is an opportunity for you to achieve success and career goals. Every single member of our management team started as a regular crew member and worked their way up. We are committed to making you feel important and part of a team. You will have the chance to work in a fun environment, making a competitive wage, while learning and developing skills to fuel your future. We want to help you be at your best, so we create flexible work schedules to meet your needs. Whether you are a full-time student, a working parent, or just looking to make some extra cash, we'll work with you because we value the skills every crew member brings to our store. From crew member to shift leader to assistant manager to manager, you have the opportunity to develop and grow. The possibilities for your continued learning and career advancement are endless. So start an exciting new career today and fill out your application. Don't wait, excel with Dunkin' and help keep America running! Responsibilities Include: Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction meeting our high level of service. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Comply with all restaurant, Brand, and franchisee policies. Benefits Include: Pay Range $10.00-$12.00/hour + Tips; $9.50 for 14/15 year olds Paid Time Off Crew Member Meals During Shift Medical Insurance with Company contribution (Full Time Crew Members) AFLAC Accident, Short Term Disability, & Life Insurance Available. .Requirements: Must be able to fluently speak/read English Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Guest Focus anticipate and understand guests needs and exceed their expectations. You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the If hired, they will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. PI116285330

Description: Thank you for your interest in joining our team!! 369 Management Dunkin' Donuts is an independently owned franchise of Dunkin' Donuts. We own 14 stores in New Hampshire and Maine, and we are always looking for great people to join our team. If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for 369 Management Dunkin is a great career choice. Our team is committed to making our guests day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone our team, from our franchisees to our managers to our crew members, work together and takes pride in doing a good job. At our stores, our team members are the fuel that helps our communities run. Working for us is an opportunity for you to achieve success and career goals. Every single member of our management team started as a regular crew member and worked their way up. We are committed to making you feel important and part of a team. You will have the chance to work in a fun environment, making a competitive wage, while learning and developing skills to fuel your future. We want to help you be at your best, so we create flexible work schedules to meet your needs. Whether you are a full-time student, a working parent, or just looking to make some extra cash, we'll work with you because we value the skills every crew member brings to our store. From crew member to shift leader to assistant manager to manager, you have the opportunity to develop and grow. The possibilities for your continued learning and career advancement are endless. So start an exciting new career today and fill out your application. Don't wait, excel with Dunkin' and help keep America running! Responsibilities Include: Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction meeting our high level of service. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. Comply with all restaurant, Brand, and franchisee policies. Benefits Include: Competitive Weekly Pay - Starting @ $12/Hour Paid Time Off Crew Member Meals During Shift Medical Insurance with Company contribution (Full Time Crew Members) AFLAC Accident, Short Term Disability, & Life Insurance Available. .Requirements: Must be able to fluently speak/read English Capable of counting money and making change Able to operate restaurant equipment (minimum age requirements may apply) Guest Focus anticipate and understand guests needs and exceed their expectations. You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the If hired, they will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. PI116285355

Carousel Industries, Inc Carousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law. ID 2019-2744 Job Location US-RI-Exeter # of Openings 1 Posted Date 2019-12-11 Company Overview Blending customer advisory, customer support, and customer experience, Carousel's supercharged Customer Success Obsessed mission goes beyond any one IT function. Rather, it's a mindset, a mantra, and a company-wide drive to bring extreme technology value to Carousel customers-so they can bring value to theirs. With deep expertise across a vast portfolio of technologies, including security, unified communications and collaboration, data center, networking, managed services, and cloud solutions, Carousel can design, implement, and support solutions tailored to meet the unique needs of each customer. By offering professional and managed services with flexible deployments in the cloud, Carousel ensures customers achieve agility and use technologies in the way most effective for their business. A legion of 1,300, the Carousel team has been committed to the art of customer success for its more than 6,000 highly satisfied customers since 1992. The company has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider-including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, the company has offices across the United States and internationally-with three Network Operations Centers. To learn more, visit CarouselIndustries.com . We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. The goal is to make guests and visitors feel comfortable and valued while on our premises. Responsibilities: Greet and welcome guests Keep front desk tidy and presentable Receive letters, packages etc. Data entry as needed Assist Cash Receipts Specialist - daily organizing and matching of ACH remittances to bank reports Assist Expense and Travel Specialist with processing weekly expense reports Responsible for the Executive Briefing Room calendar Assist Account Executives with booking of this room for customer briefings Ordering breakfast or lunch as needed for briefings Take up other duties as assigned (travel arrangements, schedules etc.) Qualifications Familiarity with office machines (e.g. scanner, copier, fax, printer etc.) Knowledge of MS Office (especially Outlook) Strong communication and people skills Good organizational and multi-tasking abilities Attention to detail and accuracy Confidentiality is a must Customer service oriented High School diploma; additional qualifications will be a plus PI116261866

Carousel Industries, Inc Carousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law. ID 2019-2745 Job Location US-RI-Exeter # of Openings 1 Posted Date 2019-12-09 Company Overview Carousel Industries is one of the fastest growing IT companies in the US, poised for explosive growth. As a premier IT services firm, we offer an extensive portfolio of services and technologies that span the following areas: unified communications and collaboration, networking, data center, security, and cloud-based solutions. Through our partnerships with leading technology vendors-like Cisco, Avaya, Microsoft, HPE, and Fortinet, for example-Carousel offers innovative IT leadership, consultative, professional, and managed services to help our clients drive transformation within their organization. Founded in 1992, Carousel serves more than 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider-including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, Carousel has more than 1,400 employees based in 27 offices-with three Network Operating Centers nationwide. We are searching for those who are fueled by an inner drive to make a difference and to push their professional and technical capabilities to the next level. If you are someone who wants to become the "go to person" or the "subject matter expert" in your field, then Carousel is the place for you. Ask Carousel employees what makes them stick around for five, 10, or 20 years, and they'll tell you it's the brilliant people with whom they collaborate and the opportunities for personal and professional growth. In addition to gaining a quantum leap in your technical IQ, Carousel is a fun place with a work hard / play hard mentality and an inspiring culture. Whether it's assembling a team to compete in the next Tough Mudder or enjoying a summertime BBQ, Carousel employees consider their peers as family. To learn about our team and how you can be part of the Carousel family, find us at www.carouselindustries.com, Facebook, Twitter, and LinkedIn. Responsibilities The Vendor Invoice Specialist will provide administrative support to the AP Department. Additionally, this individual will perform a variety of fairly routine accounting activities in accordance with established internal controls and procedures for specific vendor relationships. Overall, the vendor invoice specialists' team process approximately 5,500 vendor invoices per month. Responsibilities include: Provides administrative support to the AP Department on a daily basis. Assign / verify inventory related to specific customer orders and vendor invoices. Approve vendor invoices. Works closely with the Purchasing and Accounts Payable departments to ensure vendors are paid in a timely manner. Periodically work on assignments that may be moderately complex in nature and that require good judgment, analytical skills, and initiative to solve. Qualifications Required Knowledge and Experience: Requires experience in an accounting or office environment. Prior Billing/Invoicing, A/R, A/P, or Purchasing experience preferred. Completion of high school, degree or equivalent is preferred. Requires strong attention to detail and organizational skills. Ability to work both independently and with other personnel within the department and company. PI116190162

Exeter, NH ID: 2019-2851 Updated Date: Department: Bilingual Call Center Representative Type: Schedule: Multiple Schedules Available Wage Description: Base Hourly (CWE) Bonus: Education: High School Diploma/GED Min. Years Experience: 0 POSITION OVERVIEW BILINGUAL CALL CENTER PROFESSIONAL Start a career and grow with our growing team! We need Bilingual Contact Center Representatives to support the sales process and improve customer experience. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Professionally represent some of the largest, most recognizable brands in the world. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable. Fluent Spanish and English is required. Portsmouth, NH 03801. Customer Service/Account Management, Part-Time and Full-Time, Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries, increasing customer satisfaction and driving sales growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. Become a brand ambassador for one of the many larger, recognizable partners we represent. Our Bilingual Call Center Professional are responsible for the following: Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? OnBrand24 provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day. Other Bilingual Call Center Professional Qualifications Include: Fluent in both Spanish and English Highly reliable, willing to learn and acquire new skills Enjoy talking to people, helping them resolve their frustrations Motivated by lucrative bonus plans and daily contests Exhibit professional communication and customer service skills High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn customer service software applications Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At OnBrand24 we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Paid Time-Off Daily, Weekly, and Quarterly Recognition Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Modern Work Environment Casual Dress Code And More... All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT US ONBRAND24 OnBrand24 is a premier call center providing full-service outsourcing solutions for our clients. Named to the Inc. 5000 list of the Fastest-Growing Private Companies in America three years in a row, we offer a dynamic, flexible work environment employing top talent. We have more than 30 years of experience, and we represent a diverse group of clients across multiple industries and markets. Founded in 1981, OnBrand24 provides a complete array of call center services: call center customer service, order processing, Tier 1 help desk, lead generation, appointment setting, customer win-back, and customer/market research surveys. Since 1981 we have worked with hundreds of inbound call center and outbound call center clients. Our Mission is to provide an environment and culture that empowers our agents and management team to represent our client's brands passionately. Our people are our product, and we have developed an employee-centric culture at OnBrand24 to support the high employee morale, engagement, and satisfaction of our most valuable resource. We promote our management staff from within and offer excellent benefits resulting in a low turnover rate and excellent morale throughout the company. Headquartered in Beverly, MA, OnBrand24 is a leading Massachusetts call center with facilities also in Savannah, GA, and Portsmouth, NH. OnBrand24 has clients throughout the U.S., Canada, and the U.K. To learn more, visit our careers page OnBrand24 is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. OnBrand24 will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116004456

Exeter, NH ID: 2019-2839 Updated Date: Department: Customer Service Representative Type: Schedule: Day, Evening & Weekend Shifts | M-F, S Wage Description: Base Hourly (CWE) Bonus: Education: High School Diploma/GED Min. Years Experience: 0 POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE Careers start here! Join our team as a Customer Service Representative. Take inbound calls from customers to resolve customer issues and inquiries. Some positions require customer service selling as well as answering questions. We'll teach you the customer service skill sets you'll need improve customer satisfaction. Every team member earns a weekly base wage with an attendance and performance bonus. Full-Time or Part-Time, Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO HERE? We improve the customer's experience, providing exceptional solutions to simple requests. Apply the latest customer service techniques and learn our account management systems. You may manage a few accounts, but your main responsibility is self-improvement so you can grow with our team! Our Customer Service Representatives are responsible for the following tasks: Assist customer with their service inquiries Learn the common requests and solutions Improve the customer's experience Utilize our service techniques and systems Escalate customer dissatisfaction to proper channels Increase your skills with every interaction In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Customer Service Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn contact center applications Positive can-do attitude Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At OnBrand24 we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Paid Time-Off Daily, Weekly, and Quarterly Recognition Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Modern Work Environment Casual Dress Code And More... All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT US ONBRAND24 OnBrand24 is a premier call center providing full-service outsourcing solutions for our clients. Named to the Inc. 5000 list of the Fastest-Growing Private Companies in America three years in a row, we offer a dynamic, flexible work environment employing top talent. We have more than 30 years of experience, and we represent a diverse group of clients across multiple industries and markets. Founded in 1981, OnBrand24 provides a complete array of call center services: call center customer service, order processing, Tier 1 help desk, lead generation, appointment setting, customer win-back, and customer/market research surveys. Since 1981 we have worked with hundreds of inbound call center and outbound call center clients. Our Mission is to provide an environment and culture that empowers our agents and management team to represent our client's brands passionately. Our people are our product, and we have developed an employee-centric culture at OnBrand24 to support the high employee morale, engagement, and satisfaction of our most valuable resource. We promote our management staff from within and offer excellent benefits resulting in a low turnover rate and excellent morale throughout the company. Headquartered in Beverly, MA, OnBrand24 is a leading Massachusetts call center with facilities also in Savannah, GA, and Portsmouth, NH. OnBrand24 has clients throughout the U.S., Canada, and the U.K. To learn more, visit our careers page OnBrand24 is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. OnBrand24 will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116004458

Exeter, NH ID: 2019-2836 Updated Date: Department: Telephone Sales Representative Type: Schedule: Day, Evening & Weekend Shifts | M-F, S Wage Description: Base (CWE) + Bonus Bonus: Education: High School Diploma/GED Min. Years Experience: 0 POSITION OVERVIEW SALES REPRESENTATIVE We're growing again, so should you! As a Sales Representative, you will have the opportunity to make more than our average agent. These projects are inbound and outbound working between 3 to 10 customer group. You'll learn the latest sales verbiage and techniques as you improve your skills with every interaction. Customer service is also a big part of our mission but your role will be focused on selling. Must be willing to work hard, have excellent communication, and be highly reliable. Full-Time or Part-Time, Inbound and Outbound. Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT DOES A SALES REPRESENTATIVE DO HERE? Make sales, become a professional. Understand your customers, learn to overcome objections, providing logical solutions that grow accounts. Self-improvement is incredibly important here, every interaction is an opportunity to get better. Our Sales Representatives are responsible for the following tasks: Increase sales volume and customer satisfaction. Grow accounts with new sales methodology. Learn the client's products, services, and customers. Utilize account management software and tech. Solve problems and upsell when possible. Improve your ability with every interaction. In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Sales Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn contact center applications Positive can-do attitude Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At OnBrand24 we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Paid Time-Off Daily, Weekly, and Quarterly Recognition Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Modern Work Environment Casual Dress Code And More... All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT US ONBRAND24 OnBrand24 is a premier call center providing full-service outsourcing solutions for our clients. Named to the Inc. 5000 list of the Fastest-Growing Private Companies in America three years in a row, we offer a dynamic, flexible work environment employing top talent. We have more than 30 years of experience, and we represent a diverse group of clients across multiple industries and markets. Founded in 1981, OnBrand24 provides a complete array of call center services: call center customer service, order processing, Tier 1 help desk, lead generation, appointment setting, customer win-back, and customer/market research surveys. Since 1981 we have worked with hundreds of inbound call center and outbound call center clients. Our Mission is to provide an environment and culture that empowers our agents and management team to represent our client's brands passionately. Our people are our product, and we have developed an employee-centric culture at OnBrand24 to support the high employee morale, engagement, and satisfaction of our most valuable resource. We promote our management staff from within and offer excellent benefits resulting in a low turnover rate and excellent morale throughout the company. Headquartered in Beverly, MA, OnBrand24 is a leading Massachusetts call center with facilities also in Savannah, GA, and Portsmouth, NH. OnBrand24 has clients throughout the U.S., Canada, and the U.K. To learn more, visit our careers page. OnBrand24 is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. OnBrand24 will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116004460

Exeter, NH ID: 2019-2842 Updated Date: Department: Blended Call Center Representative Type: Schedule: Day, Evening & Weekend Shifts | M-F, S Wage Description: Base Hourly (CWE) Bonus: Education: High School Diploma/GED Min. Years Experience: 0 POSITION OVERVIEW BLENDED CALL CENTER REPRESENTATIVE Start a career with our growing team! We need Blended Call Center Representatives to help improve the customers' experience and create sales opportunities when possible. Swivel between inbound and outbound projects daily, supporting customers through the sales process and learning customer service/selling methodology. Full-Time or Part-Time. Inbound and Outbound. Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for receiving or reaching out to customers with service requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on products, technology, and business process you will work on behalf of some of the worlds most recognized brands. Our Blended Call Center Representatives are responsible for the following tasks: Support customers, handle requests, provide solutions Thoroughly learn clients products and services Maintain existing relationships with professionalism Utilize new systems for accurate account management Escalate customer dissatisfaction when necessary Resolve issues empathetically within the first interaction. In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Blended Call Center Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn customer service software applications Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At OnBrand24 we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Paid Time-Off Daily, Weekly, and Quarterly Recognition Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Modern Work Environment Casual Dress Code And More... All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT US ONBRAND24 OnBrand24 is a premier call center providing full-service outsourcing solutions for our clients. Named to the Inc. 5000 list of the Fastest-Growing Private Companies in America three years in a row, we offer a dynamic, flexible work environment employing top talent. We have more than 30 years of experience, and we represent a diverse group of clients across multiple industries and markets. Founded in 1981, OnBrand24 provides a complete array of call center services: call center customer service, order processing, Tier 1 help desk, lead generation, appointment setting, customer win-back, and customer/market research surveys. Since 1981 we have worked with hundreds of inbound call center and outbound call center clients. Our Mission is to provide an environment and culture that empowers our agents and management team to represent our client's brands passionately. Our people are our product, and we have developed an employee-centric culture at OnBrand24 to support the high employee morale, engagement, and satisfaction of our most valuable resource. We promote our management staff from within and offer excellent benefits resulting in a low turnover rate and excellent morale throughout the company. Headquartered in Beverly, MA, OnBrand24 is a leading Massachusetts call center with facilities also in Savannah, GA, and Portsmouth, NH. OnBrand24 has clients throughout the U.S., Canada, and the U.K. To learn more, visit our careers page OnBrand24 is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. OnBrand24 will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116004461

Carousel Industries, Inc Carousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law. ID 2019-2741 Job Location US-RI-Exeter # of Openings 1 Posted Date 2019-11-22 Company Overview Carousel Industries is one of the fastest growing IT companies in the US, poised for explosive growth. As a premier IT services firm, we offer an extensive portfolio of services and technologies that span the following areas: unified communications and collaboration, networking, data center, security, and cloud-based solutions. Through our partnerships with leading technology vendors-like Cisco, Avaya, Microsoft, HPE, and Fortinet, for example-Carousel offers innovative IT leadership, consultative, professional, and managed services to help our clients drive transformation within their organization. Founded in 1992, Carousel serves more than 6,000 customers, including 35 of the Fortune 100. Carousel has been recognized by multiple publications and industry consortiums as a top technology integrator and managed services and cloud solution provider-including the Inc. 500/5000, Healthcare Informatics 100, and CRN MSP Elite 150. Headquartered in Exeter, RI, Carousel has more than 1,400 employees based in 27 offices-with three Network Operating Centers nationwide. We are searching for those who are fueled by an inner drive to make a difference and to push their professional and technical capabilities to the next level. If you are someone who wants to become the "go to person" or the "subject matter expert" in your field, then Carousel is the place for you. Ask Carousel employees what makes them stick around for five, 10, or 20 years, and they'll tell you it's the brilliant people with whom they collaborate and the opportunities for personal and professional growth. In addition to gaining a quantum leap in your technical IQ, Carousel is a fun place with a work hard / play hard mentality and an inspiring culture. Whether it's assembling a team to compete in the next Tough Mudder or enjoying a summertime BBQ, Carousel employees consider their peers as family. To learn about our team and how you can be part of the Carousel family, find us at www.carouselindustries.com, Facebook, Twitter, and LinkedIn. Responsibilities The Credit & Collections Specialist is responsible for maintaining and improving the assigned Accounts Receivable portfolio. He or she will evaluate credit applications and determine credit worthiness, as well as communicate and develop customer relationships with the goal of collecting outstanding balances owed. Processes new account credit applications, and performs credit investigations via D&B to determine creditworthiness and recommend credit limits. Reviews aging report daily and assesses credit risk and collection issues. Arranges and meets with appropriate escalation resources to develop collection strategies and resolve issues. Facilitates timely payment of invoices from customers by initiating collection calls. Monitors customer payments and codes incoming payments for entry into accounting system. Composes and sends series of past due notices. Keeps collection notes in system. Recommends suspension of service and placement of accounts outside of company for further action. Works to resolve billing discrepancies. Handles inquiries related to invoices. Completes special projects as assigned. Works to maintain goal of 5% or less in over 90 days balances. Works to maintain goal of 35 Days DSO. Manages customer account reconciliations and problem-resolution efforts. Responsible for all other duties as assigned. Qualifications Education : Associates Years of Experience : 3-5 Technical Skills : Experience using Mas500 or similar accounting system. Intermediate to advanced Microsoft Excel skills. Skilled in organizing and compiling financial portfolios Prior experience in Accounts Receivable Business Skills: Excellent verbal and written skills. Proven customer service skills Organized and maintains professionalism in escalating situations. PI115777822

Waterman Valve, LLC McWane is an equal opportunity employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA - gender identity or expression, and genetic information) or any other category protected by federal, state or local law. If you would like more information on your EEO rights under the law please click here. Manufacturing Production Shop Manager US-CA-Exeter Job ID: 2019-3288 Type: Regular Full-Time # of Openings: 1 Category: Manufacturing Waterman Valve Overview Waterman is a recognized leader in water control products for water treatment, wastewater, high-volume agricultural and rural surface water delivery, hydro-power, and flood control management. We are a leading provider of water control gates, valves, automated controls and accessories to these markets and key customers such as government agencies (water districts, utilities, flood control districts) and agricultural water users (growers, cooperatives). Waterman has one of the industry’s largest manufacturing operations where we fabricate, machine, and test our water control products. Led by managers trained in the latest quality systems, we carefully monitor all of our processes to ensure quality at each step of design and construction. The Manufacturing Production Shop Manager is responsible for motivating and empowering people to perform the manufacturing process with excellence and to produce a quality product. There is ultimate accountability for managing all aspects of the operation including facilities, processes, materials and people resources. Supporting sub-groups such as HR and Safety in integrating with day-to-day operations and collaborate with other Plant Managers and the General Manager so that we operate as ONE Waterman Valve. Responsibilities Key Performance Indicators: 1. Financial – Understand and consistently monitor the metrics that define success for their individual operations, and then consistently articulate the success or barriers to success and offer solutions to keep business performance at defined levels. a. Man Hours per Unitb. b. Scrap Rates: below .13% of COGS by month 2. Customer – Present 2-3 plant improvements (that directly affect cost of goods sold) per year with fully defined business case and change management plan 3. Leadership 4. Employee Experience – Employee value contribution score at an 8 out of 10 or higher Core Functions of the position/Critical Element 1. Facility Production & Process Management (30%) – Achieve manufacturing excellence by directing and motivating supervisors and technical employees to ensure objectives are met. Encourage and promote operating in a continuous improvement environment. Create and manage capital and expense budgets to maximize profitability. Drive capital improvements and change efforts. Develop concepts for manufacturing excellence in processes and operations and provide technical assistance to production and engineering and maintenance operations/projects. On call 24/7/365 for facility security and damage control services. 2. Quality Assurance Process / Materials Management (20%) – Be last line of defense for quality control. Work closely with quality personnel to review product consistency and proactively identify issues. Monitor scrap rates to determine trends and areas of improvement. Identify ways to reduce costs while maintaining product quality. 3. ESHR Management (20%) – Provide a safe workplace for all employees by working closely with the Environmental Health and Safety personnel to ensure all members of the manufacturing team are aware of and abide by safety policies. Hands on involvement of Human Resource issues and initiatives. Ensure company Safety, Environmental and HR policies are consistent with daily practices. Walk the plant. 4. Leadership (30%) – Drive cultural initiatives forward by becoming the change you want to see in others. Communicate and role model the WatermanValve/ McWane Mission, Vision & Values and hold others accountable for doing the same. Create an environment and a culture where promises made and promises kept are the norm. When an exception occurs, transparency, dialogue, negotiation and re-promising happen automatically. Ensure employees are empowered, valued and inspired by the possibility of working at Waterman Valve. Spend 40 hours per month collaborating on business process and people improvement to raise the overall leadership of the plant. Drive all new initiatives in the facility. Coach and mentor supervisors and high potential employees to ensure organizational alignment and business continuity; Create and articulate clear monthly, weekly and daily plan of action. Ensure vision and plan is disseminated throughout the organization. Qualifications Selection Criteria: Behaviors: Results Driven, Analyst, Tactician, Inspirer, Coach, Excellence focused, Integrity, Connector, Visionary Values Economic (50+); Regulatory (45+); Political (50+); Individualistic (50+) Personality & Communication Inspirer, Connector DISC - D, C Competencies Envisioning an Outcome (7.5); Conceptual Thinking (7.5); Project and Goal Focused (7.5); Results Orientation (7.5); Understanding Your Supporters (7.5); Evaluating What Is Said (7.5); Realistic Expectations (7.5); Communicating Your Vision (7.5); Conveying Role Value (7.5); Self Direction (7.5); Serving Others (7.5); Accountability For Others (7.5); Evaluating Others (7.5); Inspiring Others (7.5); Developing Others (7.5); Gaining Commitment (7.5); Leading Others (7.5); Long Range Planning (7.5); Guiding Others (7.5); Practical Thinking (7.5); Proactive Thinking (7.5); Self Control (7.5); Developing Yourself (7.5); Role Awareness (7.5); Self-Assessment (7.5) Technical Skills Able to lead root cause analysis investigations; Aptitude for equipment operation and troubleshooting; Proficient with MS Office; Excellent communication skills. Education & Experience 5+ years’ plant operations experience required; 5 years managerial experience required - Exposure with managing a manufacturing environment preferred; Bachelor’s Degree in Engineering or business; MBA preferred; Familiarity with regulatory requirements for operating plants required. PI115735220

Waterman Valve, LLC McWane is an equal opportunity employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA - gender identity or expression, and genetic information) or any other category protected by federal, state or local law. If you would like more information on your EEO rights under the law please click here. Purchasing Manager US-CA-Exeter Job ID: 2019-3289 Type: Regular Full-Time # of Openings: 1 Category: Procurement/Logistics Waterman Valve Overview Waterman is a recognized leader in water control products for water treatment, wastewater, high-volume agricultural and rural surface water delivery, hydro-power, and flood control management. We are a leading provider of water control gates, valves, automated controls and accessories to these markets and key customers such as government agencies (water districts, utilities, flood control districts) and agricultural water users (growers, cooperatives). Waterman has one of the industry’s largest manufacturing operations where we fabricate, machine, and test our water control products. Led by managers trained in the latest quality systems, we carefully monitor all of our processes to ensure quality at each step of design and construction. We are seeking an experienced Purchasing Manager to handle our company's procurement activities. The Purchasing Manager's responsibilities include developing purchasing strategies, maintaining positive relationships with suppliers, coordinating with internal teams regarding their supply needs, and overseeing the purchasing team in their daily activities. To be successful as a Purchasing Manager you should be able to manage and optimize purchasing activities and processes. An outstanding Purchasing Manager should have excellent leadership abilities and be able to negotiate the best possible deals with suppliers. Responsibilities Developing and implementing purchasing strategies. Managing daily purchasing activities, supervising staff, and allocating tasks. Managing supplier relations and negotiating contracts, prices, timelines, etc. Maintaining the supplier database, purchase records, and related documentation. Coordinating with inventory control to determine and manage inventory needs. Managing the maintenance of office/manufacturing equipment and machinery. Ensuring that all procured items meet the required quality standards and specifications. Preparing cost estimates and managing budgets. Working to improve purchasing systems and processes. Training new employees in the purchasing process and how to use the purchasing system. Build and maintain relationships with suppliers and vendors Negotiate lower pricing Track, measure and analyze company expenditures Determine and track KPIs Provide reports for upper management Adhere to laws, rules and regulations Qualifications Degree in business administration or a related field. Experience as a Purchasing Manager or in a similar position. 5 years plus required. Deep knowledge of inventory and supply chain management. Supervisory and management experience. Proficiency in Microsoft Office and purchasing software. Excellent communication skills, both written and verbal. Strong critical thinking and negotiation skills. Strong planning and organizational skills. Ability to work independently. Hands on experience in budgeting and purchasing management Superb interpersonal and leadership skills Outstanding negotiation skills Problem solver with a strong analytical mindset Outstanding organizational and time management skills Excellent customer service skills Solid judgement along with decision making skills Strong leadership capabilities Education MA in Business Administration, Logistics, or similar relevant field - Desired BS degree in Supply Chain Management, Logistics or Business Administration - Required PI115735177

Carousel Industries, Inc Carousel Industries is an Equal Opportunity Employer: Carousel provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law. ID 2019-2730 Job Location US-RI-Exeter # of Openings 1 Posted Date 2019-11-18 Company Overview Carousel Industries is seeking a dynamic, results-oriented individual, to manage its largest project management region and will be responsible for order fulfillment of all product and service implementations. The Director - Project Management is responsible for managing a large project management team that is dispersed across the region running national and international customer projects in a fast-paced environment while at the same time ensuring high quality deliverables and delivery practices are being followed to meet success targets and customer expectations. The successful candidate will have a proven track record of successful execution and management of project management teams that delivered exceptional customer experience. Responsibilities Essential Duties and Responsibilities: Team Support and Growth - Provide leadership and guidance to project managers to ensure client projects are wellorganized, on brief, on time, and on budget, from kickoff through delivery meeting expectation and success targets. Managing Best Practices - Share, teach and reinforce the use of Project Management best practices across the team. Estimates and Project Plans - Review and approve all estimates and project plans developed by project managers. Project Manager Hiring - Source, interview and hire team members. Team Performance Reviews - Conduct performance reviews of team members, and make staffing/hiring recommendations based on the outcomes of these reviews. Business Growth - Provide project manager training and set expectations on growing the business with existing clients through recognition of opportunities, performance and relationships. Understand client needs and propose new work when necessary. Resource Management - Work and coordinate closely with resource management functions. Client Management - Act as an escalation point for the team and for clients to help resolve issues. Play a dual role of client advocate, and internal team advocate. Report directly to the client as necessary. Interface directly with clients on projects, helping to define vision, clarify strategic requirements, explain complex ideas clearly, and manage expectations, to ensure positive outcome and customer experience. Scope of Work - Review outgoing scopes of work as required and ensure alignment of requirements. Vendor Management - Perform final evaluations and negotiations with vendors and partners for creative project solutions. Act as final line of review for vendor contractual agreements to minimize company risk. Standards - Develop templates for estimation, expense tracking, and project management when necessary. Recommend software as needed. Be responsible for consistent and effective reporting using any templates or software tools. Train team as needed on tools used to manage and track projects. Leadership - Leads by example - provides clear direction and always attempt to obtain buy-in. Provide strong advocacy for a collaborative approach. Promote leadership through collaboration, cooperation and communication across functions and between alliance/vendor partners to ensure that the team achieves stated goals. Goal Setting & Performance Metrics - Set team develop goals, action plans, and time tables. Provide measures and metric to assess the performance of the Project Management team Administration of Departmental Policies and Procedures: Review all time off requests via HR system and approve requests based on Carousel's company policy. Insure coverage for Carousel customers is being met. Execute conflict management practices, if required. Execute and adhere to all company disciplinary action procedures. Review and understand the content of the company handbook. Support and adhere to all company personnel policies and procedures. Makes sure all departmental procedures are adhered to by all of the team members NOTE: This position is virtual though the successful candidate is required to be physically located in Rhode Island or Mass (within 2 hrs from the Exeter RI corporate office). The candidate will also be expected to be onsite in the corporate office ~2 days weekly. Travel requirements The Director may be expected to travel up to 25% of the time including but not limited to: Monthly in-person visits to customers May require travel on short notice to customers for escallations, kickoff meetings, presales support, personell issues or any other client request. Qualifications Qualifications and Education Requirements Education : BA/BS Years of Experience : 10 -15 Qualifications: The ideal candidate will have 15+ years of related project management and client management experience including 10+ years people management experience, preferably leading senior project delivery personnel Current knowledge of common industry standard delivery models, such as, ITIL, 4DX, PMI Strong project management skills managing complex, multi-faceted projects resulting in measurable successes and program growth. Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance. Deep understanding of human resources, employee performance improvement plans, and corrective action policies Excellent presentation and executive reporting skills. Ability to communicate clearly up and down the technical and business hierarchy, from technician to CIO/CFO Demonstrated experience with vendor management contracts. In-depth strategic and tactical understanding of assigned areas of responsibility Proven leadership and managerial skills; demonstrated ability to inspire and develop high performing employees as well as lead and influence cross-functional teams Strong leadership skills with proven ability to influence change and communicate with diverse stakeholders Excellent relationship and communication skills, highly collaborative - can build rapport and credibility Experience working on technology integration projects strongly desired i.e. Cisco, Avaya, Cloud, etc. Strong program and/or project management leadership abilities Ability to exercise discretion and independent judgment in making decisions Excellent written and verbal communication skills in order to effectively communicate to a wide variety of audiences including senior management Proficiency in Microsoft Office Suite, including intermediate to advanced Excel, PowerPoint, Visio and others as deemed necessary Excellent diplomacy and interpersonal skill Demonstrated strong organizational and prioritization skills, including analytical problem solvin Ability to perform/manage multiple tasks and issues simultaneously Ability to develop and supervise team members and direct work Ability to work in a fast-paced environment and manage to deadline Demonstrated understanding of new business proposal / business development lifecycle required Demonstration of working understanding or certification in ITILv3 Foundations basic principles PI115602702