5 jobs found in ely

General Purpose and Scope The?District Field Manager is responsible for?managing company broadband installations and service calls and all field service personnel within their respective district. This position is largely?autonomous, but?works closely with sales,?sales operations and the network team for?service?order dispatching and fulfillment. The right candidate will be a strong leader, dependable, approachable, and motivated with a strong work ethic.? Reports directly to the General Manager. Duties and Responsibilities (include but not limited to) Manages and develops Installation Technicians and Field Service Technicians. Supervises broadband installations, broadband related service calls, equipment swaps and?miscellaneous troubleshooting within assigned district. Will perform weekly 1:1’s, ride-a-longs and quality checks with his/her field service team. Partakes in appropriate training to perform duties and remain skilled with...

General Purpose and Scope The Lead Wireless Sales Consultant (LWSC) will assist new and existing customers in the selection and purchase of products and services. In addition, the store lead will be responsible for all operational duties, sales goals/initiatives, and all employee related processes and procedures. The Lead Wireless Sales Consultant will be responsible for obtaining assigned sales targets. Duties and Responsibilities (include but not limited to) Train and coach employees to be able to effectively sell the best fitting products/services, both in store and via the phone, in order to achieve attainment of all net sales and revenue goals Demonstrate and communicate service and device feature functionality, billing procedures and equipment usage to each employee Perform outbound calls to proactively follow-up with customer after the sale to guarantee product and customer satisfaction and hold employees accountable to do the same...

General Purpose and Scope Wireless Sales Consultants (WSC) are responsible for the customer experience and obtaining assigned sales targets. This includes assisting new and existing customers in the selection and purchase of products and service, as well as troubleshooting. Duties and Responsibilities (include but not limited to) Communicate with customers in person and over the phone to understand their needs and suggest the best fit products/services Demonstrate and communicate service and device feature functionality, billing procedures, and equipment usage to each customer Perform outbound calls to proactively follow-up with customer after the sale to guarantee product and customer satisfaction Provide basic troubleshooting and customer service support for questions Effectively perform back office duties including inventory and repair, accessory stock, shipping and receiving of repairs with third party repair vendor, and basic handset repairs and/or system...

General Purpose and Scope The Telesales Consultant is responsible to handle the inbound & outbound sales calls with a high close rate. Be able to effectively understand customers’ needs and transition the call into a successful sale with installation appointments. Can effectively locate consumer within the sales footprint and provided them with the best service for the area. Build the value and set expectations so that the customer understands the services they signed up for and the timeline of the installation. Effectively talk the consumer through the service agreement and get a verbal agreement at end of call. Sales goals will be provided on a monthly planning basis. Agent will be expected to perform with integrity and own the consumers experience through the first 90 days of the consumer’s tenure.? This position reports directly to the Telesales Manager. Duties and Responsibilities (include but not limited to) Answer inbound calls with the ability to convert a...

General Purpose and Scope The Installation Technician is responsible for the installation of wireless-based equipment and technology on residential and small/medium business (SMB) structures across areas of rural America. This position is largely autonomous, but works closely with sales, sales operations and network operations for work order dispatching, fulfillment and locating potential new sites. The right candidate will be dependable, approachable, and motivated with a strong work ethic. Full time Installation Technicians can earn up to $20 per hour based on level of experience. This position reports directly to the District Field Manager. Duties and Responsibilities (include but not limited to) Performs installations, service calls, and troubleshooting at customer premises for a variety of wireless equipment. Work with dispatch to conduct site surveys and determine the best positioning of our equipment for strongest signal reception. Ensures...