19 jobs found in eden prairie

Summary The Manager, Corporate Facilities Management is responsible for building operations, operation of training center, building maintenance, event production, security and all aspects of operating Lifetouch office and Lifetouch Photography Support Center. Primary Duties and Responsibilities Responsible for managing furniture and office moves and changes. Partners with director on construction and improvements. Ensures all equipment and systems function properly and safely. Ensure compliance with federal, state and local regulations/ordinances. Ensures that all preventative maintenance and repair schedules are properly followed for all buildings, equipment and machinery. Purchases building equipment, machinery and supplies. Coordinates custodial, maintenance, landscape and other facilities services. Maintains the emergency power generating equipment along with all fire and life safety equipment and fire drill and safety inspection reports. Coordinates director regarding renovation/construction. Primary contact with governmental agencies regarding space and site planning. In partnership with Director of Facilities, completes long range facilities planning and facilities renovations/space planning. Develops the expense and capital improvement budget. Manages the operation of the building security system and security staff. Negotiates all necessary contracts for meetings and events. Oversees reservation of conference center and AV systems located in center. Oversees Food Service/Cafeteria business. Oversees mail distribution along with site shipping & receiving. Manages, reviews, and evaluates the work of Facilities team. Partners with site safety and supply chain team members. Additional Duties and Responsibilities Performs other projects or miscellaneous duties as requested or assigned. Education Bachelor's degree in Business or Facilities Management or equivalent related experience. CFM certification highly desirable (Certified Facilities Manager) Experience 5 or more years in property and facility management, as well as managing a team Other (knowledge, skills, and abilities): Broad, in-depth range of experience in property and facilities management, evolving technologies, and best practices Advance problem-solving skills Excellent leadership, collaboration, communication and negotiation skills Strong financial acumen Agency/vendor resource management Knowledge of CAD, ServiceNow work order system and MS Teams Event management experience Knowledge of audio-visual systems and IT systems Demonstrated project management skills Knowledge of fire safety, risk management, security, public safety, ADA, BOMA and OSHA regulations Ability to be available 24X7 Previous experience managing tenant improvements or construction projects PI118166551

The individual will be responsible for, but not limited to, the following: Execute daily treasury operations activities and routine cash management activities; Prepare short term and long term cash forecasts; Provide explanations for cash flow movements on a quarterly basis; Develop and execute periodic reporting for senior management review; Prepare treasury related reporting packages for monthly/quarterly close; Assist in the implementation of and enhancements to cash management programs and capital structure programs, as well as capital structure evaluations; Assist with the execution of company financing agreements including deal execution and maintenance, as well as covenant compliance; Research, evaluate and document cash implications of complex or non-standard transactions; Provide audit documentation to the external auditors (e.g. investment valuation, debt financing, SOX controls); Monitor and ensure SOX compliance in relation to treasury related financial reporting controls; Recommend and assist in the implementation of process improvements as appropriate, to simplify, standardize and streamline treasury operations. Required Skills Strong organization skills, problem-solving and analytical skills; Good business sense; Strong attention to detail and sense of ownership; Positive attitude and dependable team player willing to “roll up their sleeves” to get the work done; Demonstrated ability to work independently and work well with people at a wide range of levels; Ability to complete assignments with minimal supervision and prioritize work to achieve objectives; and Effective writing, presentation and communication skills. Required Experience BS Degree in Business, Accounting or related field 7+ years of operational treasury experience Proficiency in Excel required; experience working with complex formulas and graphing preferred Working knowledge of US GAAP, SEC reporting, and Sarbanes Oxley requirements Certified Treasury Professional (CTP) preferred PI118166553

WE ARE CURRENTLY HIRING FOR THE EDEN PRAIRIE COSTCO LOCATION! Seeking positive, energetic and sales-focused professional salespeople who can be passionate brand ambassadors! Are you highly motivated by goals, love interacting with people and known to be a self-starter? If the answer is yes, then this is the job for you! Brand Ambassador Compensation: Starting at $16 an hour, commensurate with previous sales experience PLUS MONTHLY BONUS! Brand Ambassador Job Details: Part-time employment opportunities for advancement. A full-time position is available for top performers! Flexible shifts: Friday Saturday and Sunday - 10 am to 5:30 pm Energetically engage customers to promote and increase sales of the product. Brand Ambassador Requirements: Confident and Charismatic, EXPERIENCED, salesperson. This is not an entry-level position! Positive energy, well organized, high level of focus and a strong sense of commitment. Outgoing, charismatic and fun! Must have a passion for helping people. Ability to communicate clearly and succinctly. Consistently creates a welcoming environment. Professional outward appearance. Meet or exceed weekly sales goals. Complies with all company script requirements. Ability to work independently with minimal supervision. Weekend schedule availability. Must be able to stand for extended periods of time with breaks. Must have a cell phone with texting and MMS capabilities - must be able to text photos. Brand Ambassador Job Description: We promote the highest quality Liquid CoQ10 and Liquid Turmeric products in the nutritional supplement industry. We need energetic, courteous and driven Sales Representatives to represent and sell our health and nutritional products. It's our mission to build a highly-motivated sales team. Must have proven sales experience. This is not for an entry-level salesperson. Experienced Brand Ambassador needed for industry-leading health supplements. Guaranteed hourly wage + monthly bonus! PM19 PI118158585

Shutterfly, LLC is looking for a Sr. Director of FP&A. The Sr. Director of Finance will play a key leadership role with financial oversight for Shutterfly's Lifetouch Segment P&L. The ideal candidate will be a hands-on, strategic leader who can build the tools and processes to help us scale for the future. He/she will also bring a business mindset with extensive experience in both strategic and operational finance. Key Responsibilities Partner with the Lifetouch (LT) President to provide key insights and develop and report against the forecast. Become a trusted business partner and help drive financially sound business decisions Drive and improve the long-term plan, annual budget and quarterly forecast processes to both simplify and improve the accuracy of information Oversee the full LT P&L with matrixed support from the broader FP&A team Perform ad hoc analysis as required Member of FP&A leadership team responsible to lead, develop, and mentor team toward a common vision across the broader Finance organization Education Bachelor's Degree with accounting or finance concentration or equivalent experience MBA or CMA preferred Experience BS in Business or technical field required, MBA strongly preferred 12+ years of progressively responsible experience, including time in a manufacturing environment Systems savvy, ideally with past experience implementing financial planning and reporting tools Strong communications skills Confident, with strong executive presence Self-starter who is comfortable leading in a fast-paced environment and will question and challenge existing norms Excellent Excel, PowerPoint, and analytical skills PI118036291

This position is responsible for the day-to-day planning and scheduling of projects that flow into the Creative Services team and through the creative life cycle. The Creative Services Project Planner is an intermediary between marketing, creative, operations and business line stakeholders. Primary Duties and Responsibilities Facilites day to day flow of projects through the Creative Services team. Plans, organizes, schedules and assigns projects to designers. Ensures accurate project details and business requirements are received from business partners. Translates business requirements for Creatives to ensure successful execution. Builds comprehensive schedules for mid-large scope projects tracking key milestones and deliverables through the creative process. Represents Creative Services in business line project meetings; gathering project details and specifications. Facilitates executional dependencies; photoshoots/merchandizing/engineering/translation. Coordinates sourcing, scheduling and invoicing of outside resources as applicable. Partners with cross-functional teams; Marketing, Operations, Photography as the Creative Services liaison. Additional Duties and Responsibilities Performs other projects or miscellaneous duties as requested or assigned. Education Bachelor's degree or equivalent related experience Project Management Certification desired, PMP a plus Experience 1-3 years of work experience in Marketing Operations, Creative Project management/Traffic for an inhouse marketing/creative department or agency Experience working in eCommerce or retail Other (knowledge, skills, and abilities) Experience developing comprehensive schedules and timelines for multi-channel marketing projects; email, web, social, direct mail and signage Highly organization and detail oriented Able to prioritize task and projects Experience working in Wrike or other similar workflow management tool. Highly proficient with MS Office Knowledge of Adobe CC Ability to multi-task juggling multiple competing priorities under tight deadlines in a fast-paced environment Strong sense of urgency Proactive problem-solving abilities Able to react quickly and adaptable to inevitable changes Works well with minimal guidance and supervision Strong communication skills, verbal and written Strong customer relationship skills, verbal and written PI118034633

This is an exciting time for Lifetouch and Shutterfly. In this position you will be an integral part of design and delivery of network operations for the Lifetouch/Shutterfly network. Job Summary The Network Operations Engineer will participate in network design, implementation and execute network changes. They will manage, monitor and support network incidents. The main responsibility of the network operations engineer is to maintain network availability. Accountable for firewalls, routers, load balancers and switching. In the course of maintaining these systems, network technicians are expected to perform tasks such as code upgrades, patch application, firmware upgrades, hardware upgrades, RMA replacements, maintain monitoring services and respond to alerts. Other duties include providing network application support, NetFlow troubleshooting and packet analysis. As a Network Engineer, you will be a key participant in network design, configuration, operations and much more. You will have the opportunity to grow in enterprise and cloud networking technologies. Primary duties and responsibilities Responsibility for hardware maintenance and maintaining uptime Network application support for Business Units Troubleshoot, resolve network issues and exhibit urgency when responding to incidents Maintain and accept ownership of assigned Service Now tickets Ability to contribute to projects Provide outstanding customer service Manage baselines that align with network engineering and best practices across our network technologies Implement changes to network infrastructure following our change control process Proactively identify risks and issues in the network Analyze existing network devices configuration, suggest improvements and execute changes Work with application teams to support network services Preferred Qualifications Bachelor's degree related to Computer Science, Information Systems or equivalent experience 3+ years' experience with LAN/WAN, switching, routing, VPN, load balancing, wireless and other standard network technologies in a high-volume ecommerce or enterprise environment Hands-on experience with multiple networking technologies including Cisco, Juniper, Palo Alto, Citrix, Vmware, F5, Wireless (WLC or Meraki) Excellent troubleshooting skills, solid TCP/IP & BGP knowledge Ability to manage time and prioritize workload Exceptional communication and customer service skills Passion to make a difference to the business and protect our brand Must be well organized, thrive in a sense-of-urgency environment, leverage best practices, and most importantly, innovate through any problem with a can-do attitude Proven communication skills, the ability present information clearly and concisely to team members and management. PI117975905

Lifetouch has an exciting opportunity for a Bid Support Coordinator to join our team. Lifetouch Inc., a Shutterfly Inc. company, is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business. Job Summary: Assist locations across the US and Canada to complete RFPs or bid documents. Work closely with field team members to reflect the pricing, services and differentiating value they want to provide to the schools/districts for whom they are submitting a RFP/bid. Ensure all documentation submitted with RFP Response is accurate and signed. Provide field leaders with Annual Business Reviews (ABRs) to assist the territories in demonstrating the business relationship and value provided between Lifetouch and the school district. Primary Duties and Responsibilities Documents, edits and creates RFP/Bid materials to support the Schools field Provide fulfillment of the district bid selling strategy by review and response to bids. Work collaboratively with RDSs and local selling teams in the field to gather appropriate details and specifications in order to support district bids and initiatives Provide comprehensive ADRs to support sales initiates in the field Partner with Host Marketing to create bid presentation materials. Ensure ongoing development and updates to enhance the overall bid proposal process and presentation. Provide status updates to the field regarding the communication processes and presentation protocols to ensure a high degree of understanding of district bid status and success. Maintain proactive, ongoing communication with internal departments and field. Maintain and keep all district opportunity overviews and results current Other duties as assigned Additional Duties and Responsibilities: Performs other projects or miscellaneous duties as requested or Education High School Diploma College Degree Preferred Experience Prior RFP/bid writing experience preferred but not required. Skills Excellent verbal and written communication skill Strong understanding of grammar and business writing. Time management skills Ability to work collaboratively across various teams and participate as a productive team member Ability to solve basic problems within own work group and provide an innovative approach to achieve own work group objectives Proficient computer skills including Word and Excel Ability to receive & understand basic bid information Ability to prioritize workload and handle multiple tasks under tight deadlines PI117935631

Eden Prairie, MN • Building Automations Description A Service Technician is responsible for providing service, installations and upgrades of building automation systems. The technician may also respond to service requests and emergencies as assigned and is expected to maintain positive customer relationships. Responsibilities Performs preventative maintenance and diagnostics on automation system and components according to service agreement contracts. Tests and verifies system readings ensuring an optimal system operation. Completes service repairs, replacements, upgrades, adjustments and calibration on automation systems and components following issued tasking, maintenance, troubleshooting and installation instructions. Performs system checkout and assists in automation systems startups for service installed jobs. Works with engineering group to create and/or verify point database; creates/reviews job specific programming via computer for various control systems. Verifies point database and programming operations are consistent with scope of work for the intended integration and sequence; backs up data from data servers and/or creates automated backup procedure; troubleshoots and resolves inconsistencies in the functions or sequence of operations; contacts Original Equipment Manufacturer (OEM) for technical support as/when needed; drives issues to resolution. Sets up and configures PC workstations, user interfaces; data servers, IP Networking devices, protocols, routers, switches, mass storage devices and hubs. Confirm proper network performance. May coordinate electrical installation with electrical contractor at job site as required. Conducts training and development classes for customers on site or at the branch. Delivers technical support, coaching and direction to end users and field labor when applicable Completes and submits written service orders and reports covering all aspects of each assignment and activity. Completes and submits timesheets and other necessary information weekly. If improper operation is due to another system or component, discusses problem with customer and/or office and advises of the best course of action. Works with other team member, company or external service providers or vendors to arrange servicing and to resolve problem Participates in job site final walk and / or final completion for systems to service turnover on assigned jobs Completes and submits written reports; provides Plans & Control System Documents to engineering for as-built drawings. Identifies additional chargeable opportunities including time and material work, system upgrades and service contact expansion. Prices, proposes and proceeds with new work as per issued guidelines Responds to customer service calls (emergency, onsite, or online), checks indicated points of trouble, analyzes full requirements of system involved and checks and tests systems components. Diagnoses trouble or defect, determines corrective action and repairs system. Requirements Associates or Bachelor's degree in Mechanical Engineering or 1-2 years of vocational/technical training. The following automation systems training and experience is preferred: o Siemens Talon o Honeywell WEBs o Niagara R2 o Niagara AX o Niagara N4 o Invensys I/A Series o Barber Coleman Network 8000 Qualifications High School Diploma or GED required. 2+ years engineer/service experience working with DDC (direct digital controls) required. Knowledge of automation systems, HVAC, electrical concepts, and building operations Skilled in programming, job start-up and checkout, and troubleshooting. Proficient in Microsoft Office: Word and Excel. Excellent verbal and written communication and customer relations required. Individual must possess a valid Driver's license in good standing and must be able to pass a background check. Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. PM18 PI117927757

Work with the Project Management Office, security programmers, and technician installation team to deliver Access Control, Video Management and Intrusion Detection systems at customer sites. Essential Duties: Develop installation drawings, floorplans, bills of materials, wiring schematics and sequence of operations for installation technicians to build and program security systems and PMO to administer projects Value engineer projects to eliminate material, subcontractor and labor cost. Translate project level issues into action items that can be tracked by the PMO, clearly and effectively provide feedback to PMO on status of work activities. Perform site visits to evaluate existing customer equipment and site conditions. Work with security programmer to produce commissioning scripts for use by installation team to validate functionality of system and conformance to design specifications. Provide technical support to PMO and installing technicians during delivery of projects. Act as the interface between delivery and vendors/manufacturers. Drive quarterly and annual initiatives which create more complete solutions, highly performing systems, and efficient internal process. Knowledge, Responsibilities & Skills: Exhibit mastery of security concepts. Understand how access control, video management, and intrusion detection systems are deployed and operated. Maintain domain expertise in the selection of security systems materials including cabling, access control peripherals, access control systems, cameras and mounts, intrusion detection systems. Continually onboard new technology in the form of hardware and software platforms, and security peripherals to deliver complete security solutions. Assist in testing new solutions in the Innovation Lab prior to delivery to customer sites. Actively seek to provide better solutions. Work with the delivery team to increase productivity by leveraging technology. Exemplify the Parallel core values. Posting Qualifications: Must have a valid drivers license and be able to pass background, aptitude, & drug test PM18 PI117927759

NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 274423 Brand: NAPA Auto Parts Location: Eden Prairie, MN Major Market: MN - Minneapolis-St. Paul Date Posted: February 7, 2020 NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time. The Role: This is the ideal role for a person who truly cares about providing outstanding customer care and interactions with everyone who they come in contact with! As an Automotive Counter Parts Sales person, you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores. This is the right opportunity for you if you: • Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions. • Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the years • You are willing to learn all things automotive if you don't have the background in automotive parts. • Want to join a team where you can learn and grow your career - the opportunities are endless! A Day in the life: • Provide auto parts answers and solutions for our retail and wholesale customers • Bring customer focus and high energy to our fast-paced stores • Welcome retail customers into our retail stores and engage to provide a positive consumer experience • Use technology (computer), cash register, telephone, and paper catalog system • Use your parts knowledge to assist other NAPA team members answer questions for customers What you'll need: • Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts. • High School Diploma or GED. Technical or Trade school courses or degree. • Excellent verbal and written communication skills • Love fast paced retail environments And if you have this, even better: • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. • Experience in a parts store, auction, retail store, auto body/collision • Knowledge of cataloging AND/OR inventory management systems, a plus • Entirely customer-centric (external/internal) • ASE Certifications • NAPA Know How • Past experience working for an Independently owned parts store Why NAPA may just be the right place for you: • Outstanding health benefits and 401K • Stable company. Fortune 200 with a "family" feel • Company Culture that works hard, yet takes care of employees • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Additional information for you: NAPA has great careers for people with all backgrounds and interests. So if after reading this, you don't think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI117898546

Primary Duties and Responsibilities Analyzes current sales coverage for each identified location. Leads discussion among field and corporate leadership teams to present findings and make recommendations, including the creation of a detailed action plan. Monitors action plan for progress and develops metrics and analytics to measure progress to goal. Assists in the construction of selling zones including the assignment of proper account/program information to each selling resource. Maintains and updates project schedules. Explores sales and compensation data and discovers patterns, meaningful relationships, anomalies and trends to improve performance. Presents analysis to cross functional teams to help make better data driven decisions. Analyzes and transforms raw sales data into actionable insights. Collaborates with cross functional departments to integrate enterprise strategy into the performance analysis. Additional Duties and Responsibilities Supports Sales function with other analytic projects and data needs Performs other projects or miscellaneous duties as requested or assigned. Education Bachelor's Degree in Computer Science, Statistics, Mathematics, Economics/Finance or equivalent experience Experience 4 or more years of experience in business intelligence or analytics 4 or more years of experience with SQL queries for data analysis 2 or more years of experience working with a BI tool (Preferably one of the following Qlik, PowerBI, & Tableau) Advanced knowledge of Microsoft Excel (including pivot tables, look-up formulas) and PowerPoint Other (knowledge, skills, and abilities): Exceptional analytical, critical-thinking, and problem-solving abilities Strong attention to detail; highly accurate and thorough in all tasks Experience working in a team-oriented, collaborative and cross-functional setting Strong time management skills to deliver high quality work for multiple projects while meeting deadlines Ability to draw conclusions/insights and translate those findings to develop recommendations for leadership action Strong written and oral communication skills Self-motivated Strong learning capability to adapt to ever changing technologies and techniques Strong interpersonal skills Ability to make decisions and work independently Understanding and experience with retail and production business analysis and processes PI117822125

We are seeking a Software Engineer Lead to join our team of committed IT professionals. Are you passionate about problem-solving and innovation ? Apply today and join the Lifetouch family! Lifetouch Inc., a Shutterfly Inc. company is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced , collaborative culture and the ability to directly impact our business. Provide hands on coding between 60-80% depending on the size of the project. Document and develop in-depth knowledge of assigned domain architecture, hardware and network infrastructure, and technology portfolio. Overall technical implementation and quality of assigned projects and technical domain. Strong verbal and written communication skills with the ability to translate business needs into technical requirements. Building strong relationships; collaborating and influencing others within IT and across the organization. Improve overall development and deployment process, including Continuous Integration and Business-Driven Development. Lead, refine and ensure application development processes are in alignment with the goals of Application Architecture, Quality Assurance and Change Management. Mentor other team members, complete software development duties, assist in technical designs, unit testing and code reviews. Qualifications and Experience Minimum of eight years related experience and/or training; or equivalent combination of education and experience. Experience building high quality applications writing clean code and implementing common industry practices (e.g. continuous integration, unit tests). Ability to mentor and lead other technical team members (4-6 software engineers) without having direct supervision responsibility. A background successfully delivering applications using agile methods and collaborating with non-technical team members including quality assurance, business analysts, and project managers. Candidate should have professionally developed applications with Java or Groovy and JavaScript. Application development experience with common libraries such as Spring, Hibernate, JUnit, Spock, Gradle, and Apache Maven. Knowledge of creating single page applications using a framework such as Angular or ExtJS. Experience creating RESTful web services. Experience with integration such as Bamboo. Load and performance testing experience. Full stack developer is required. Knowledge and understanding of the following technologies and libraries is a plus: Spring Boot, Grails, NodeJS, and Amazon Web Services. Education Bachelor's Degree in Computer Science, MIS or Business Administration. Job Type Full-time Required Experience Computer Science: 8 years Java, Spring, JUnit, Log4j, Gradle: 8 years Application Development: 8 years PI117581572

Shutterfly, LLC has an exciting opportunity for a Human Resources Talent Acquisition Coordinator to join our highly successful COE team as a key contributor. Shutterfly, LLC is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business. This role will be focused on providing coordination for our Talent Acquisition COE team including the following: Supports the sourcing, recruiting and screening of candidates for all exempt and non-exempt positions by creating requisitions and coordinating the job posting process utilizing our Applicant Tracking System- Jobvite Schedules candidate interviews and makes travel arrangements as needed for candidates Builds and maintains relationships with hiring managers and the TA team to ensure effective partnerships and successful execution of the recruitment process. Assists Talent Acquisition team and hiring managers by providing additional recruitment support for hard-to-fill positions or locations as needed Prepares offer letters and other employment agreements as needed Performs day-to-day administration of human resources processes (e.g., conduct reference checks, new hire processing, background checks and I-9s) Manages payment of temp/contractor invoices from third party vendors and manage month-end billing process for Business Unit's job postings (chargebacks for Indeed, Careerbuilder,Facebook, etc.) Provides regular recruitment-related reporting (e.g., applicant flow, job status, posting volume). Participates in vendor relationship management and act as key liaison and contact for coordination of work through third party vendors Education Bachelor's Degree in Business or Human Resources preferred Experience 1-2 years Human Resources support Position Requirements Excellent communication and problem solving skills Strong customer-focus and ability to collaborate effectively with a team Highly organized and detail-oriented Successfully executes and meets deadlines in a fast-paced environment Flexibility and agility to manage multiple key projects simultaneously Must be comfortable working with highly confidential information Knowledge of maintaining employee files and personnel records in accordance with state and federal laws Experienced in Microsoft Office, Google docs and familiarity with ATS and HRIS preferred PI117399770

Shutterfly Lifetouch, LLC has an exciting opportunity for an HR business partner role. This is a temporary 12 month program assignment involving organizational development/design, project management and workforce planning. The ideal candidate will possess a high degree of motivation, ability to communicate, influence, collaborate effectively with all levels of employees, and demonstrate a willingness to be "hands-on". Responsibilities: Acts as Human Resources business partner to assist in people components of the execution of transforming territories into the 'New Area' model Responsible for talent and people processes involved in designing, implementing, and transforming field organization Ensures legal compliance by reviewing federal, state, and local regulatory requirements Explains and consults with Program leaders and Field leaders regarding requirements Proactively partners with Sales, Ops, HR leaders to support cohesive, timely decisions and move people components of program along to support business objectives Ability to meet short- and long-term business support needs. Develops business cases when transitioning a territory to a New Area model and shares with appropriate stakeholders and partners in a timely and efficient manner Effectively evaluates talent to ensure the right person in the right job in the New Area model. Ability to demonstrate strong planning, communication and organizational skills. Strong ability to demonstrate courage and conflict management Up to 25% travel Minimum Qualifications: Experience 5-7 years in human resources 5-7 years of HR experience supporting a field organization and dispersed workforce, to include organizational design and implementation 2-3 years of HR program/ project management experience Skills Ability to think and act strategically and be a partner to business leaders Advanced problem solving skills Good interpersonal skills, organization, communication, time management, and multi-tasking skills. Possesses a deep knowledge of HR related issues, particularly organizational design Develops processes to improve standard practices and communicates and monitors implementation Strong knowledge of employment law (such as the ADA, EEO, ERISA, FLSA, and FMLA). Ability to effectively influence and make recommendations Strong communication skills, both written and verbal. Proven ability to deal with conflict and diffuse difficult situations. Ability to understand, interpret and communicate policies. Education Bachelor's Degree in Business or Human Resources or equivalent experience PHR/SPHR certificate preferred. PI117340163

Lifetouch has an exciting opportunity for an Inside Sales Representative to join our team. Lifetouch Inc., a Shutterfly Inc. company, is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business. The Inside Sales Professional is responsible for selling Lifetouch Preschool Photography services B2B to Preschools, and Daycare Centers across the United States. The Inside Sales Professional will reach business goals through telephone sales generating interest by using excellent communication skills to explain process, products, and benefits to potential customers. Integrity, persistence and flexibility are essential for this role. The ideal candidate will also have 1-3 years of experience in a sales or customer service work environment. As an Inside Sales Professional, you will be eligible for competitive pay plus the opportunity to earn commission, flexible working environment, the opportunity to work with national clientele and hands on experience in one of the top CRM tools, Salesforce. Responsibilities: Use dialing software to make cold calls to preschool centers and daycare centers. Identify decision makers within targeted leads to begin sales process and pipeline. Collaborate with Inside Sales Supervisor to determine necessary strategic approach. Collaborate and communicate with Customer Service Specialists to optimize schedule and profitability. Make outbound follow-up calls to communicate utilizing email and product demonstrations. Overcome objections of prospective customers. Emphasize product/service features and benefits, quote prices, commissions, and discuss execution and collection process, prepare sales agreements. Once closed, finalize pipeline in company account management system. Enter new customer data and update changes to existing accounts in the corporate database. Appropriately communicate brand identity, value, and corporate commitment to excellence. Additional tasks as assigned. Minimum Qualifications: High School Diploma, or GED. College Degree; Some College preferred. A minimum of two year's sales experience is ideal, preferably in a telephone sales environment. Experience achieving success through meeting daily sales goals. Ability to be pleasantly persistent and persuade and convince in a professional manner. Excellent communication and organizational skills. Basic computer competency in Excel, Google, and other systems. Ability to multi task and work between multiple systems. Ability to work closely and effectively with a team in order to attain individual as well as team goals. PI117339017

Lifetouch has exciting FULL TIME opportunities for Help Desk Specialists to join our successful organization as key contributors. Lifetouch National School Studios Inc., a Shutterfly Inc. company is an industry-leader with operations in all 50 states and Canada. Employees enjoy paid training, our fast-paced, collaborative culture and the ability to directly impact our business. Respect, integrity, teamwork, and passion are at the core of what we do. Responsibilities: Provide first level contact and identify solutions for internal customers via phone, email, or chat services to resolve technical support problems Maintain a high level of ownership on assigned tickets Properly escalate unresolved issues to the next level of support Track, route and redirect problems to correct resources Walk customers through problem solving process, train where applicable Follow up with customers, provide feedback and see problems through to final resolution Utilize excellent customer service skills and exceed customers' expectations Requirements: Proven customer service/support experience in a technical/IT environment Experience troubleshooting Common Browser settings Windows and MAC experience highly preferred Advanced troubleshooting and multi-tasking skills Working knowledge of ServiceNow Remote control software Common internet browsers Strong client-facing and communication skills (Written and verbal) Education: High school diploma or equivalent Degree or certification in Information Technology, Computer Science or equivalent Please send resumes to LNSSjobs@ lifetouch.com PI117239389

The Testing and Optimization Analyst will work with Lifetouch’s Product Management team to drive the testing strategy, execution, and optimization tactics for the Lifetouch digital properties. The individual will create the testing and optimization framework for improving user experience and key business metric using best practices. Create a testing road map with key stakeholders, managing the testing funnel and priority based on business need. Execute A/B and multi-variate tests using internal tools and external vendors, delivering results and analysis to interested parties. This role interacts with cross functional partners and must communicate effectively at both the detailed SME level as well as with business leaders. This role requires an individual with strong analytical and statistical skills, e-commerce or similar experience, excellent communications skills and ability to synthesize and simplify complex issues. Primary Duties and Responsibilities Facilitates the hypothesis generation process and clearly validates opportunities, recommending actions that drive improvements in Lifetouch’s site experiences and financials. Collaborates with cross functional partners to develop clear and measurable business objectives. Develops and executes test plans, defines success metrics, analyzes and transforms data into actionable insights and distributes test results to stakeholders. Organizes multiple tests and timelines while communicating effectively across business units. Collaborates effectively with external testing partners and internal business units around test strategy, tactics and execution. Promotes culture of testing and optimization across the organization. Influences and encourages test ideas that will yield impactful customer experience improvements. Performs analyses to identify audience segments that surface from testing tactics. Leverages site and audience data to draw insights, develop hypotheses and proactively recommend testing opportunities. Supports product enhancements, launches, company initiatives and other needs as they arise. Additional Duties and Responsibilities Establishes strong working partnerships with relevant areas of Lifetouch and Shutterfly (Marketing, Product Management, Engineering, UX). Performs other projects or miscellaneous duties as requested or assigned. Education B.S. degree in business administration, finance, mathematics, or quantitative discipline or equivalent related experience Experience 2-5 years of A/B and multi-variate testing or site optimization, usability analysis, and/or digital analytics experience supporting analysis or in a related data analytics field (financial analysis, digital analysis, statistical modeling) High acumen with statistics Thorough understanding of digital and mobile app data collection and metrics. Should be able to relate to standard marketing and e-commerce metrics like conversion rates, response rates, lift, ROAS, and ROI Experience with A/B or multi-variant testing tools (such as Optimizely, Adobe Target, SiteSpect) Experience with digital analytics tools (such as Adobe Analytics or Google Analytics) Experience with advanced analytics and data manipulation tools (SQL, R, Python) Proficient with MS Office suite, advanced user of Excel Other (knowledge, skills, and abilities): Excellent communication skills; comfortable presenting to all levels of an organization and to different stakeholders Excellent analytical skills with ability to understand and interpret data within the context of the A/B testing, solve problems, and distill data into actionable recommendations Understanding of UX/Design/Usability principles Proactive with an interest in improving processes and creating efficiencies Curious about what drives business trends; demonstrated capacity to learn, intellectual honesty and independent thinking Must be comfortable with unstructured, fast-moving and constantly evolving high growth environment Passion for excellence and continuous improvement Collaborates effectively with cross-functional teams and business partners Excellent project management skills including the ability to formulate and identify key performance indicators for tests and drive detailed test results PI117123871

Lifetouch has an exciting opportunity for a Content Strategist to join our team. Lifetouch Inc., a Shutterfly Inc. company, is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business. The Content Strategist role is responsible for developing the content strategy based on our company's business objectives and the end user needs of our customers and hosts as well as executing copywriting and editing needs for multi-channel marketing. Primary Duties and Responsibilities Partners with internal stakeholders to craft effective content strategies connected to business strategy. Creates content pieces that are both on brand and effective. Collaborates with Marketing and Creative teams to ideate and iterate on messaging and content. Ensures that content meets business and creative objectives and aligns to our brand guide. Optimizes copy for multi-channel marketing including website, blogs, email, social media, direct mail and print. Monitors industry trends and adjusts the content strategy as needed. Monitors and measures messaging with customers and hosts to seed and validate that our messaging is clear, compelling, and relevant to our audience. Organizes, modifies and updates existing content. Informs the look, feel and presentation of content in partnership with the design team. Continually uses insights gained from data and analytics to increase customer engagement and retention. Governs writing guidelines and consult on writing best practice. Additional Duties and Responsibilities Performs other projects or miscellaneous duties as requested or assigned. Education Bachelor's Degree in English, Communications, Journalism, Marketing, Content Strategy or equivalent experience Experience 5 or more years of experience in content strategy, development, copywriting and editing B2C and B2B experience Experience writing effective SEO and SEO-driven content, strong social media marketing knowledge Ad agency or corporate in-house experience Other (knowledge, skills, and abilities): Ability to both think big and take action - this role is a mix of strategy and execution Self-starter who is able to run with projects, stay organized, and hit deadlines Master storyteller, backed by strong business acumen Experience using user research to craft compelling messaging Demonstrated ability to function in an agile work environment PI117071822

Lifetouch, Inc. a Shutterfly Company, has an exciting opportunity for a Product Manager to join our team. The Product Manager will be a member of the eCommerce team which encompasses the customer experiences related to all aspects of the underlying eCommerce platform, including both in-house and third-party solutions. The Product Manager will be passionate about delivering high quality eCommerce experiences for a wide range of photographic products and a unique customer experience. The individual will collaborate with business, marketing and technology teams to deliver compelling product strategies, refine and develop product roadmaps, and deliver high-quality experiences that delight our customers and drive business growth. Success in this role requires strong technical background in eCommerce as well as a strong sense of ownership for a high-quality customer experience. Lifetouch Inc., a Shutterfly Inc. company, is an industry-leader with operations in all 50 states and Canada. Employees enjoy our fast-paced, collaborative culture and the ability to directly impact our business. Primary Duties and Responsibilities Leads aspects of the eCommerce system across Lifetouch, including product road map prioritization, metrics and operations. Drives revenue through new innovative experiences and optimization across several key flows that encompass the eCommerce platform such as store/shopping/browse, Search, registration, claiming, cart/checkout, purchase flows, and cross-sell/upsell. Drives product innovation across all aspects of eCommerce touch-points including building out A/B testing frameworks, frameworks for allowing dynamic content/personalization modifications, and compelling user experiences that drive conversion. Drives initiatives to improve the customer experience, such as site speed and performance as well as optimization of core flows. Proactively learns about Lifetouch's Schools business and internal processes. Collaborates with business partners to develop product road map initiatives that span Marketing, Merchandising, Pricing & Promotions, Shipping & Fulfillment, Customer Service and Data Analytics Prepares effective user stories, feature requests and leverages product analytics to create and execute data-driven product strategies. Additional Duties and Responsibilities Fosters a spirit of team unity across product management, design, engineering, and QA and with team members across multiple geographies. Performs other projects or miscellaneous duties as requested or assigned. Education Bachelor's degree in Computer Science or Engineering or equivalent related experience Experience 7 or more years of product management experience in consumer web or mobile applications and/or eCommerce sites Prior experience with eCommerce platform transformations using a combination of third-party and home-grown solutions Subject matter expert on eCommerce technologies and platforms including catalog, store, cart/checkout, payments, identify, etc. Other (knowledge, skills, and abilities): Well versed in agile development methodologies and A/B testing methodologies for feature releases Knowledge and expertise in User Experience; prior experience leading the UX for key areas of the eCommerce experience Thrives in a fast-paced environment and comfortable navigating enterprise-scale product and engineering environments Collaborates effectively with cross-functional teams and business partners Motivated, dynamic, and results-oriented Strong decision-making and prioritization skills Highly analytical and detail-oriented Strong communication skills and ability to influence Familiarity with A/B testing frameworks – Adobe and Optimizely PI116948558