ID: 2019-3117 # of Openings: 1 Category: Other Overview Atlas Air Worldwide First Officer - Wide body Fleet Atlas Air Worldwide is a holding company with two wholly owned operating subsidiaries, Atlas Air, Inc. and Southern Air, Inc. We are a leading global provider of outsourced aircraft and aviation operating services. We operate the world's largest fleet of 747 freighters, as well as provide customers a broad array of Boeing 747, 777, 767, and 737 aircraft for domestic, regional and international cargo and passenger operations. Flight Crews are responsible for the safe and reliable operation of our wide-body fleet of Boeing 747's, 767's, and 777's. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1500 hours of total time Military conversion of .3 per sortie Have a minimum of 500 hours of turbine time Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Atlas pilot positions are subject to FAA 121 mandatory retirement regulations) Do you have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : A minimum of 2500 hours of total time operating in a part 121, 135 or Military environment. Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm . To view our Pay Transparency Statement, please click here: Pay Transparency Statement PM19 #LI-19 #WB PI117187405
Jan 17, 2020
ID: 2019-3117 # of Openings: 1 Category: Other Overview Atlas Air Worldwide First Officer - Wide body Fleet Atlas Air Worldwide is a holding company with two wholly owned operating subsidiaries, Atlas Air, Inc. and Southern Air, Inc. We are a leading global provider of outsourced aircraft and aviation operating services. We operate the world's largest fleet of 747 freighters, as well as provide customers a broad array of Boeing 747, 777, 767, and 737 aircraft for domestic, regional and international cargo and passenger operations. Flight Crews are responsible for the safe and reliable operation of our wide-body fleet of Boeing 747's, 767's, and 777's. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1500 hours of total time Military conversion of .3 per sortie Have a minimum of 500 hours of turbine time Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Atlas pilot positions are subject to FAA 121 mandatory retirement regulations) Do you have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : A minimum of 2500 hours of total time operating in a part 121, 135 or Military environment. Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law document at http://www1.eeoc.gov/employers/poster.cfm . To view our Pay Transparency Statement, please click here: Pay Transparency Statement PM19 #LI-19 #WB PI117187405
ID: 2019-2353 # of Openings: 1 Category: Other Overview Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 777's and 737's. Atlas Air Worldwide is a leading global provider of outsourced aircraft and aviation operating services. Southern Air, an AAWW subsidiary is an ACMI carrier that operates a fleet of aircraft for domestic, regional and international applications. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted or restricted ATP certificate with an airplane category multi-engine class rating and english proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1000 hours of total time Military conversion of .3 per sortie Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Southern pilot positions are subject to FAA 121 mandatory retirement regulations) Have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : Current & Qualified and operating in a part 121, 135 or part 91 environment. Have a minimum of 500 hours of turbine time Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E to determine the presence of the marijuana, cocaine, opiates (including codeine, heroin-6AM, morphine), opioids- hydrocodone, hydromorphone, oxycodone & oxymorphone, phencyclidine (PCP), and amphetamines/methamphetamines (including MDMA, MDA) or metabolites of these drugs. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. PM19 PI117187193
Jan 17, 2020
ID: 2019-2353 # of Openings: 1 Category: Other Overview Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 777's and 737's. Atlas Air Worldwide is a leading global provider of outsourced aircraft and aviation operating services. Southern Air, an AAWW subsidiary is an ACMI carrier that operates a fleet of aircraft for domestic, regional and international applications. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted or restricted ATP certificate with an airplane category multi-engine class rating and english proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1000 hours of total time Military conversion of .3 per sortie Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Southern pilot positions are subject to FAA 121 mandatory retirement regulations) Have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : Current & Qualified and operating in a part 121, 135 or part 91 environment. Have a minimum of 500 hours of turbine time Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E to determine the presence of the marijuana, cocaine, opiates (including codeine, heroin-6AM, morphine), opioids- hydrocodone, hydromorphone, oxycodone & oxymorphone, phencyclidine (PCP), and amphetamines/methamphetamines (including MDMA, MDA) or metabolites of these drugs. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. PM19 PI117187193
ID: 2019-2351 # of Openings: 1 Category: Other Overview Atlas Air First Officer Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 747's and 767's. Atlas Air Worldwide is a leading global provider of outsourced aircraft and aviation operating services. Atlas Air operates the world's largest fleet of 747 freighter aircraft and provide customers a broad array of Boeing 747 and 767 aircraft for domestic, regional and international applications. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1500 hours of total time Military conversion of .3 per sortie Have a minimum of 500 hours of turbine time Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Atlas pilot positions are subject to FAA 121 mandatory retirement regulations) Do you have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : Current & Qualified and operating in a part 121, 135 or part 91 environment. Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E to determine the presence of the marijuana, cocaine, opiates (including codeine, heroin-6AM, morphine), opioids- hydrocodone, hydromorphone, oxycodone & oxymorphone, phencyclidine (PCP), and amphetamines/methamphetamines (including MDMA, MDA) or metabolites of these drugs. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. PM19 PI117186964
Jan 17, 2020
ID: 2019-2351 # of Openings: 1 Category: Other Overview Atlas Air First Officer Flight Crews are responsible for the safe and reliable operation of our fleet of Boeing 747's and 767's. Atlas Air Worldwide is a leading global provider of outsourced aircraft and aviation operating services. Atlas Air operates the world's largest fleet of 747 freighter aircraft and provide customers a broad array of Boeing 747 and 767 aircraft for domestic, regional and international applications. All First Officer applicants must possess the following qualifications: Basic Qualifications Hold a current unrestricted ATP certificate with an airplane category multi-engine class rating and English proficiency endorsement Hold a current FAA First Class Medical Certificate Hold an FCC Restricted Radiotelephone Operator Permit Hold a valid passport with no restrictions on international travel Legally authorized to work in the United States Have a minimum of 1500 hours of total time Military conversion of .3 per sortie Have a minimum of 500 hours of turbine time Have a minimum of 1000 fixed wing or 500 hours with a 121 carrier Minimum age of 23 (all Atlas pilot positions are subject to FAA 121 mandatory retirement regulations) Do you have the ability to pass a 10 year security background check and a DOT pre-employment test. *Note: ATP issued with a CIRC APCH-VMC Only limitation are acceptable. Preferred Qualifications : Current & Qualified and operating in a part 121, 135 or part 91 environment. Please note that all candidates offered a position as a First Officer will be tested in accordance with 14 CFR Part 120.107(5) Sub Part E to determine the presence of the marijuana, cocaine, opiates (including codeine, heroin-6AM, morphine), opioids- hydrocodone, hydromorphone, oxycodone & oxymorphone, phencyclidine (PCP), and amphetamines/methamphetamines (including MDMA, MDA) or metabolites of these drugs. The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws. PM19 PI117186964
SCS Engineers is an employee-owned environmental consulting and contracting firm that designs and implements sustainable environmental solutions. We will be celebrating our 50th anniversary as a company on Earth Day 2020! Our core capabilities are: solid and hazardous waste management, landfill gas, environmental due-diligence and assessment, brownfields redevelopment , site remediation, renewable energy, and regulatory compliance for businesses and municipalities responsible for protecting our air, water, and soil. Our employees take pride in their work, and together, we have the singular vision to be the environmental firm of choice for clients and our employee owners. If you thrive in a friendly, collaborative company and desire dynamic and challenging work among a team of innovative individuals, then SCS is the place for you. Are you up for the challenge? Job Summary SCS Engineers is seeking a mid-level engineer in the Clive, Iowa office to perform various activities related to environmental consulting. The ideal candidate will be a quick learner and self-motivated, eager to learn, embraces teamwork, and has the desire to grow and develop professionally. Responsibilities include engineering and design drafting, preparation of grading and drainage plans, attending and participating in client and project meetings, and working with office staff. This position has an opportunity for a leadership role in developing an office culture in a growing office. Project responsibility will have a primary focus on solid waste management, including landfill gas, landfills and landfill infrastructure, composting, and other projects, which may require design, engineering, permitting, construction and/or operations support. Experience on general environmental work Phase Is, Phase IIs, storm water permitting, etc. are also a plus. Essential Duties and Responsibilities Applies intensive and diversified knowledge of engineering and scientific principles and practices in solid waste assignment areas and related fields. Prepares engineering calculations, drawings, reports, and permit applications. Makes decisions independently on engineering or scientific problems and methods, plans and coordinates work, and represents the company at meetings and conferences. Field work performed in varied terrain and weather will be required, including but not limited to, surveys/data gathering, CQA for soil and geosynthetic material installations, inspections, etc. Office based tasks including but not limited to: CAD drafting, grading and profiles and volumes using Civil 3D, mathematical calculations, report writing, creating site plans and facility diagrams, permit applications, etc. Business development including but not limited to: meeting with clients and attending industry related conferences/trade shows. Receives technical guidance on unusual or complex problems and supervisory approval on proposed plans or projects. 20% travel expected Qualifications Bachelors degree in Construction Engineering, Civil Engineering, Environmental Engineering or Geotechnical Engineering required. 5 to 10 years of relevant experience such as Resident Engineer or other demonstrated consulting experience, business specific to the solid waste industry, including landfill gas management, air compliance, and landfill design and permitting, etc. required. E.I.T. required and Iowa P.E (civil) registration or ability to obtain within 6 months preferred. Competent with using MS Office and other computer software normally used in environmental consulting. Experience with using AutoCAD Civil 3D design software preferred. Valid driver's license with a driving record in good standing required. Excellent verbal and written communication skills are a requirement. At SCS, you will have an opportunity to contribute to our strategic direction, help us continue to grow, and provide our clients with responsive, innovative, high quality client service. We offer excellent opportunities for career advancement and a competitive compensation package, including: medical, dental, vision, 401K, ESOP, Student Debt Employer Contribution Program, paid holidays and PTO. SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status. If you have questions, difficulty using our online system and/or you need an accommodation due to a disability then please contact us about your interest in employment at recruiting@scsengineers.com. PI117085089
Jan 15, 2020
SCS Engineers is an employee-owned environmental consulting and contracting firm that designs and implements sustainable environmental solutions. We will be celebrating our 50th anniversary as a company on Earth Day 2020! Our core capabilities are: solid and hazardous waste management, landfill gas, environmental due-diligence and assessment, brownfields redevelopment , site remediation, renewable energy, and regulatory compliance for businesses and municipalities responsible for protecting our air, water, and soil. Our employees take pride in their work, and together, we have the singular vision to be the environmental firm of choice for clients and our employee owners. If you thrive in a friendly, collaborative company and desire dynamic and challenging work among a team of innovative individuals, then SCS is the place for you. Are you up for the challenge? Job Summary SCS Engineers is seeking a mid-level engineer in the Clive, Iowa office to perform various activities related to environmental consulting. The ideal candidate will be a quick learner and self-motivated, eager to learn, embraces teamwork, and has the desire to grow and develop professionally. Responsibilities include engineering and design drafting, preparation of grading and drainage plans, attending and participating in client and project meetings, and working with office staff. This position has an opportunity for a leadership role in developing an office culture in a growing office. Project responsibility will have a primary focus on solid waste management, including landfill gas, landfills and landfill infrastructure, composting, and other projects, which may require design, engineering, permitting, construction and/or operations support. Experience on general environmental work Phase Is, Phase IIs, storm water permitting, etc. are also a plus. Essential Duties and Responsibilities Applies intensive and diversified knowledge of engineering and scientific principles and practices in solid waste assignment areas and related fields. Prepares engineering calculations, drawings, reports, and permit applications. Makes decisions independently on engineering or scientific problems and methods, plans and coordinates work, and represents the company at meetings and conferences. Field work performed in varied terrain and weather will be required, including but not limited to, surveys/data gathering, CQA for soil and geosynthetic material installations, inspections, etc. Office based tasks including but not limited to: CAD drafting, grading and profiles and volumes using Civil 3D, mathematical calculations, report writing, creating site plans and facility diagrams, permit applications, etc. Business development including but not limited to: meeting with clients and attending industry related conferences/trade shows. Receives technical guidance on unusual or complex problems and supervisory approval on proposed plans or projects. 20% travel expected Qualifications Bachelors degree in Construction Engineering, Civil Engineering, Environmental Engineering or Geotechnical Engineering required. 5 to 10 years of relevant experience such as Resident Engineer or other demonstrated consulting experience, business specific to the solid waste industry, including landfill gas management, air compliance, and landfill design and permitting, etc. required. E.I.T. required and Iowa P.E (civil) registration or ability to obtain within 6 months preferred. Competent with using MS Office and other computer software normally used in environmental consulting. Experience with using AutoCAD Civil 3D design software preferred. Valid driver's license with a driving record in good standing required. Excellent verbal and written communication skills are a requirement. At SCS, you will have an opportunity to contribute to our strategic direction, help us continue to grow, and provide our clients with responsive, innovative, high quality client service. We offer excellent opportunities for career advancement and a competitive compensation package, including: medical, dental, vision, 401K, ESOP, Student Debt Employer Contribution Program, paid holidays and PTO. SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status. If you have questions, difficulty using our online system and/or you need an accommodation due to a disability then please contact us about your interest in employment at recruiting@scsengineers.com. PI117085089
SPEECH LANGUAGE PATHOLOGIST - SLP - HOME HEALTH A Speech Language Pathologist is needed for a part-time home health position in South King/Pierce County. Enjoy a great work-life balance and in addition to the standard benefits, our therapists are preferred in a number of facilities in the area. Contact me today to learn more about the opportunity to work with a well-known company! BENEFITS FOR A SPEECH LANGUAGE PATHOLOGIST SLP: Medical, Dental, Vision Insurance Continuing Education & 401(K) Weekly Pay with Direct Deposit Mentoring Programs Guaranteed Hours (based on opportunity) Flexible Schedules Once hired in our system you can work whenever you want with our 30 local offices nationwide! SPEECH LANGUAGE PATHOLOGIST SLP JOB REQUIREMENTS: Masters of Science in Speech Language Pathology from an accredited program Successful completion of National Certification Examination 1 year of verifiable, supervised professional experience within the last 3 years Valid SLP license in state of practice ABOUT CAREERSTAFF UNLIMITED: CareerStaff Unlimited, LLC ("CareerStaff") is a leader in the delivery of workforce solutions and staffing services for the healthcare industry. Our mission is to connect our clients with talented healthcare professionals ensuring the delivery of exceptional patient care. We serve our mission by leveraging a national network 25+ offices throughout the United States. CareerStaff's services include travel and per diem employment opportunities for nurses, therapists and pharmacists. Additionally, CareerStaff provides Managed Service Programs to hundreds of healthcare facilities nationally. By offering unparalleled customer service, unique placement opportunities, top pay and benefits and employment that meets the lifestyle requirements of our clinicians, CareerStaff attracts high quality clinicians who transition well to new environments and rapidly assimilate into facility teams. CareerStaff Unlimited is proud to practice Equal Employment Opportunity and Affirmative Action (EEO/AA). PM19 PI117074337
Jan 14, 2020
SPEECH LANGUAGE PATHOLOGIST - SLP - HOME HEALTH A Speech Language Pathologist is needed for a part-time home health position in South King/Pierce County. Enjoy a great work-life balance and in addition to the standard benefits, our therapists are preferred in a number of facilities in the area. Contact me today to learn more about the opportunity to work with a well-known company! BENEFITS FOR A SPEECH LANGUAGE PATHOLOGIST SLP: Medical, Dental, Vision Insurance Continuing Education & 401(K) Weekly Pay with Direct Deposit Mentoring Programs Guaranteed Hours (based on opportunity) Flexible Schedules Once hired in our system you can work whenever you want with our 30 local offices nationwide! SPEECH LANGUAGE PATHOLOGIST SLP JOB REQUIREMENTS: Masters of Science in Speech Language Pathology from an accredited program Successful completion of National Certification Examination 1 year of verifiable, supervised professional experience within the last 3 years Valid SLP license in state of practice ABOUT CAREERSTAFF UNLIMITED: CareerStaff Unlimited, LLC ("CareerStaff") is a leader in the delivery of workforce solutions and staffing services for the healthcare industry. Our mission is to connect our clients with talented healthcare professionals ensuring the delivery of exceptional patient care. We serve our mission by leveraging a national network 25+ offices throughout the United States. CareerStaff's services include travel and per diem employment opportunities for nurses, therapists and pharmacists. Additionally, CareerStaff provides Managed Service Programs to hundreds of healthcare facilities nationally. By offering unparalleled customer service, unique placement opportunities, top pay and benefits and employment that meets the lifestyle requirements of our clinicians, CareerStaff attracts high quality clinicians who transition well to new environments and rapidly assimilate into facility teams. CareerStaff Unlimited is proud to practice Equal Employment Opportunity and Affirmative Action (EEO/AA). PM19 PI117074337
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273200 Brand: NAPA Auto Parts Location: Des Moines, IA Major Market: IA - Des Moines Date Posted: January 7, 2020 Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you: Responsibilities Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Know how to provide daily leadership and create and sustain a culture of employee engagement Know the importance of partnering with your teammates in order to drive company owned store initiatives Care about people and profit Want to join a team where you can learn and grow your career the opportunities are endless! A Day in the life: Lead a successful team, support the store manager, and manage in our fast-paced retail stores Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone Qualifications High school diploma or equivalent. Technical or trade school courses or degree completion. Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive. Passion for delivering customer care and building long term relationships Thrive off of working in a very fast paced and complex environment. Knowledge of cataloging and/or inventory management systems Ability to lift 60lbs in some situations And if you have this, even better: Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience Entirely customer-centric (external/internal) ASE Certifications NAPA Know How Why NAPA may be the right place for you: Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Additional information for you: NAPA has great careers for people with all backgrounds and interests. So if after reading this, you dont think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116926558
Jan 09, 2020
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273200 Brand: NAPA Auto Parts Location: Des Moines, IA Major Market: IA - Des Moines Date Posted: January 7, 2020 Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you: Responsibilities Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Know how to provide daily leadership and create and sustain a culture of employee engagement Know the importance of partnering with your teammates in order to drive company owned store initiatives Care about people and profit Want to join a team where you can learn and grow your career the opportunities are endless! A Day in the life: Lead a successful team, support the store manager, and manage in our fast-paced retail stores Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew team to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone Qualifications High school diploma or equivalent. Technical or trade school courses or degree completion. Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive. Passion for delivering customer care and building long term relationships Thrive off of working in a very fast paced and complex environment. Knowledge of cataloging and/or inventory management systems Ability to lift 60lbs in some situations And if you have this, even better: Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience Entirely customer-centric (external/internal) ASE Certifications NAPA Know How Why NAPA may be the right place for you: Outstanding health benefits and 401K Stable company. Fortune 200 with a family feel Company Culture that works hard, yet takes care of employees Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Additional information for you: NAPA has great careers for people with all backgrounds and interests. So if after reading this, you dont think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116926558
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273210 Brand: NAPA Auto Parts Location: Des Moines, IA Major Market: IA - Des Moines Date Posted: January 7, 2020 NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time. The Role: This is the ideal role for a person who truly cares about providing outstanding customer care and interactions with everyone who they come in contact with! As an Automotive Counter Parts Sales person, you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores. This is the right opportunity for you if you: • Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions. • Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the years • You are willing to learn all things automotive if you don't have the background in automotive parts. • Want to join a team where you can learn and grow your career - the opportunities are endless! A Day in the life: • Provide auto parts answers and solutions for our retail and wholesale customers • Bring customer focus and high energy to our fast-paced stores • Welcome retail customers into our retail stores and engage to provide a positive consumer experience • Use technology (computer), cash register, telephone, and paper catalog system • Use your parts knowledge to assist other NAPA team members answer questions for customers What you'll need: • Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts. • High School Diploma or GED. Technical or Trade school courses or degree. • Excellent verbal and written communication skills • Love fast paced retail environments And if you have this, even better: • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. • Experience in a parts store, auction, retail store, auto body/collision • Knowledge of cataloging AND/OR inventory management systems, a plus • Entirely customer-centric (external/internal) • ASE Certifications • NAPA Know How • Past experience working for an Independently owned parts store Why NAPA may just be the right place for you: • Outstanding health benefits and 401K • Stable company. Fortune 200 with a "family" feel • Company Culture that works hard, yet takes care of employees • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Additional information for you: NAPA has great careers for people with all backgrounds and interests. So if after reading this, you don't think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116891897
Jan 08, 2020
NAPA Auto Parts We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Category: Retail Job Id: 273210 Brand: NAPA Auto Parts Location: Des Moines, IA Major Market: IA - Des Moines Date Posted: January 7, 2020 NAPA is a Parts Store and So much more! We are driven to have the best people on our team to get the right parts to the right place at the right time. The Role: This is the ideal role for a person who truly cares about providing outstanding customer care and interactions with everyone who they come in contact with! As an Automotive Counter Parts Sales person, you are looked at as the "face of the retail store" and the go to person as soon as our customers enter our retail stores. This is the right opportunity for you if you: • Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions. • Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the years • You are willing to learn all things automotive if you don't have the background in automotive parts. • Want to join a team where you can learn and grow your career - the opportunities are endless! A Day in the life: • Provide auto parts answers and solutions for our retail and wholesale customers • Bring customer focus and high energy to our fast-paced stores • Welcome retail customers into our retail stores and engage to provide a positive consumer experience • Use technology (computer), cash register, telephone, and paper catalog system • Use your parts knowledge to assist other NAPA team members answer questions for customers What you'll need: • Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts. • High School Diploma or GED. Technical or Trade school courses or degree. • Excellent verbal and written communication skills • Love fast paced retail environments And if you have this, even better: • Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. • Experience in a parts store, auction, retail store, auto body/collision • Knowledge of cataloging AND/OR inventory management systems, a plus • Entirely customer-centric (external/internal) • ASE Certifications • NAPA Know How • Past experience working for an Independently owned parts store Why NAPA may just be the right place for you: • Outstanding health benefits and 401K • Stable company. Fortune 200 with a "family" feel • Company Culture that works hard, yet takes care of employees • Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team Additional information for you: NAPA has great careers for people with all backgrounds and interests. So if after reading this, you don't think that it is the perfect fit for you, check out a few of our cool day in the life career videos from our awesome employees by visiting NAPAautojobs.com. While on our career site, check out the list of the many other diverse roles we have as well. GPC believes the fair and equitable treatment of employees, customers, suppliers and other persons is critical to fulfilling its vision and goals. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. PI116891897
ID 2019-2821 Job Locations Des Moines, IA Job Post Information* : Posted Date 2019-09-30 Department Bilingual Call Center Representative Schedule Multiple Schedules Available Wage Description Base Hourly (w/Lang. Diff.) + Generous Bonus & Daily Contest Earnings Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW BILINGUAL CALL CENTER PROFESSIONAL Start a career and grow with our growing team! We need Bilingual Contact Center Representatives to support the sales process and improve customer experience. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Professionally represent some of the largest, most recognizable brands in the world. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable. Fluent Spanish and English is required. W. Des Moines, IA 50266 Customer Service/Account Management, Part-Time and Full-Time, Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries, increasing customer satisfaction and driving sales growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. Become a brand ambassador for one of the many larger, recognizable partners we represent. Our Bilingual Call Center Professional are responsible for the following: Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? Mass Markets provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day. Other Bilingual Contact Center Professional Qualifications Include: Fluent in both Spanish and English Highly reliable, willing to learn and aquire new skills Enjoy talking to people, helping them resolve their frustrations Motivated by lucrative bonus plans and daily contests Exhibit professional communication and customer service skills High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn customer service software applications Must be proficient with basic PC skills Ability to multi-task in a fast paced environment Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784553
Jan 04, 2020
ID 2019-2821 Job Locations Des Moines, IA Job Post Information* : Posted Date 2019-09-30 Department Bilingual Call Center Representative Schedule Multiple Schedules Available Wage Description Base Hourly (w/Lang. Diff.) + Generous Bonus & Daily Contest Earnings Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW BILINGUAL CALL CENTER PROFESSIONAL Start a career and grow with our growing team! We need Bilingual Contact Center Representatives to support the sales process and improve customer experience. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. Professionally represent some of the largest, most recognizable brands in the world. Candidates should have excellent communication skills, be willing to learn on the job, and be highly reliable. Fluent Spanish and English is required. W. Des Moines, IA 50266 Customer Service/Account Management, Part-Time and Full-Time, Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries, increasing customer satisfaction and driving sales growth. Learn our customer experience methodology and state-of-the-art contact center technology. Develop your abilities and grow with our team, interacting with hundreds of customers each week. Professionally manage a variety of accounts, taking inbound requests and making outbound calls. Become a brand ambassador for one of the many larger, recognizable partners we represent. Our Bilingual Call Center Professional are responsible for the following: Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? Mass Markets provides all new employees with a paid world class training so all positive, driven and confident applicants will be considered for the role. Ideal candidates for this position are highly motivated, energetic and dedicated. Having fun and interacting with all different levels of the team is part of the job and hard work pays off with recognition, bonus and contest incentives. You will learn to be a confident, fully engaged, team player, and will need to be dedicated to bringing a positive & enthusiastic outlook to work each day. Other Bilingual Contact Center Professional Qualifications Include: Fluent in both Spanish and English Highly reliable, willing to learn and aquire new skills Enjoy talking to people, helping them resolve their frustrations Motivated by lucrative bonus plans and daily contests Exhibit professional communication and customer service skills High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn customer service software applications Must be proficient with basic PC skills Ability to multi-task in a fast paced environment Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784553
ID 2019-2816 Job Locations Des Moines, IA Job Post Information* : Posted Date 2019-10-03 Department Customer Service Representative Schedule Flexible Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE Careers start here! Join our team as a Customer Service Representative. Take inbound calls from customers to resolve customer issues and inquiries. Some positions require customer service selling as well as answering questions. We'll teach you the customer service skill sets you'll need improve customer satisfaction. Every team member earns a weekly base wage with an attendance and performance bonus. Full-Time or Part-Time, Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO HERE? We improve the customer's experience, providing exceptional solutions to simple requests. Apply the latest customer service techniques and learn our account management systems. You may manage a few accounts, but your main responsibility is self-improvement so you can grow with our team! Our Customer Service Representatives are responsible for the following tasks: Assist customer with their service inquiries Learn the common requests and solutions Improve the customer's experience Utilize our service techniques and systems Escalate customer dissatisfaction to proper channels Increase your skills with every interaction In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Customer Service Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn contact center applications Positive can-do attitude Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784557
Jan 04, 2020
ID 2019-2816 Job Locations Des Moines, IA Job Post Information* : Posted Date 2019-10-03 Department Customer Service Representative Schedule Flexible Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE Careers start here! Join our team as a Customer Service Representative. Take inbound calls from customers to resolve customer issues and inquiries. Some positions require customer service selling as well as answering questions. We'll teach you the customer service skill sets you'll need improve customer satisfaction. Every team member earns a weekly base wage with an attendance and performance bonus. Full-Time or Part-Time, Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO HERE? We improve the customer's experience, providing exceptional solutions to simple requests. Apply the latest customer service techniques and learn our account management systems. You may manage a few accounts, but your main responsibility is self-improvement so you can grow with our team! Our Customer Service Representatives are responsible for the following tasks: Assist customer with their service inquiries Learn the common requests and solutions Improve the customer's experience Utilize our service techniques and systems Escalate customer dissatisfaction to proper channels Increase your skills with every interaction In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Customer Service Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn contact center applications Positive can-do attitude Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At Mass Markets we believe that hard work should pay off, so we make sure that our compensation and total rewards are exceptional. Our people are not just employees, they are our most important resource! Standard starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include cash uploads to company issued Visa card, prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784557
ID 2019-2818 Job Locations Des Moines, IA Job Post Information* : Posted Date 2019-10-03 Department Telephone Sales Representative Schedule Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW SALES REPRESENTATIVE We're growing again, so should you! As a Sales Representative, you will have the opportunity to make more than our average agent. These projects are inbound and outbound working between 3 to 10 customer group. You'll learn the latest sales verbiage and techniques as you improve your skills with every interaction. Customer service is also a big part of our mission but your role will be focused on selling. Must be willing to work hard, have excellent communication, and be highly reliable. Full-Time or Part-Time, Inbound and Outbound. Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT DOES A SALES REPRESENTATIVE DO HERE? Make sales, become a professional. Understand your customers, learn to overcome objections, providing logical solutions that grow accounts. Self-improvement is incredibly important here, every interaction is an opportunity to get better. Our Sales Representatives are responsible for the following tasks: Increase sales volume and customer satisfaction. Grow accounts with new sales methodology. Learn the client's products, services, and customers. Utilize account management software and tech. Solve problems and upsell when possible. Improve your ability with every interaction. In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Sales Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn contact center applications Positive can-do attitude Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? Team members are not just employees, they are family! We also believe hard work should pay off. Starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance. Earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly, and monthly incentives are part of the overall compensation. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784573
Jan 04, 2020
ID 2019-2818 Job Locations Des Moines, IA Job Post Information* : Posted Date 2019-10-03 Department Telephone Sales Representative Schedule Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW SALES REPRESENTATIVE We're growing again, so should you! As a Sales Representative, you will have the opportunity to make more than our average agent. These projects are inbound and outbound working between 3 to 10 customer group. You'll learn the latest sales verbiage and techniques as you improve your skills with every interaction. Customer service is also a big part of our mission but your role will be focused on selling. Must be willing to work hard, have excellent communication, and be highly reliable. Full-Time or Part-Time, Inbound and Outbound. Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT DOES A SALES REPRESENTATIVE DO HERE? Make sales, become a professional. Understand your customers, learn to overcome objections, providing logical solutions that grow accounts. Self-improvement is incredibly important here, every interaction is an opportunity to get better. Our Sales Representatives are responsible for the following tasks: Increase sales volume and customer satisfaction. Grow accounts with new sales methodology. Learn the client's products, services, and customers. Utilize account management software and tech. Solve problems and upsell when possible. Improve your ability with every interaction. In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day! CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Sales Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn contact center applications Positive can-do attitude Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? Team members are not just employees, they are family! We also believe hard work should pay off. Starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance. Earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly, and monthly incentives are part of the overall compensation. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784573
ID 2019-2819 Job Locations Des Moines, IA Job Post Information* : Posted Date 2019-10-03 Department Blended Call Center Representative Schedule Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW BLENDED CALL CENTER REPRESENTATIVE Start a career with our growing team! We need Blended Call Center Representatives to help improve the customers' experience and create sales opportunities when possible. Swivel between inbound and outbound projects daily, supporting customers through the sales process and learning customer service/selling methodology. Full-Time or Part-Time. Inbound and Outbound. Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for receiving or reaching out to customers with service requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on products, technology, and business process you will work on behalf of some of the worlds most recognized brands. Our Blended Call Center Representatives are responsible for the following tasks: Support customers, handle requests, provide solutions Thoroughly learn clients products and services Maintain existing relationships with professionalism Utilize new systems for accurate account management Escalate customer dissatisfaction when necessary Resolve issues empathetically within the first interaction. In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Blended Call Center Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn customer service software applications Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? Team members are not just employees, they are family! We also believe hard work should pay off. Starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance. Earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly, and monthly incentives are part of the overall compensation. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784581
Jan 04, 2020
ID 2019-2819 Job Locations Des Moines, IA Job Post Information* : Posted Date 2019-10-03 Department Blended Call Center Representative Schedule Day, Evening & Weekend Shifts | M-F, S Wage Description Base Hourly + Bonus & Daily Contest Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW BLENDED CALL CENTER REPRESENTATIVE Start a career with our growing team! We need Blended Call Center Representatives to help improve the customers' experience and create sales opportunities when possible. Swivel between inbound and outbound projects daily, supporting customers through the sales process and learning customer service/selling methodology. Full-Time or Part-Time. Inbound and Outbound. Base + Bonuses. SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? For qualified candidates, there are always multiple options to fit your busy schedule and deliver the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you. Apply sooner rather than later, the best schedules fill quickly. Available Full-Time & Part-Time Shifts: Day Evening Weekend POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL? As a blended role, you are responsible for receiving or reaching out to customers with service requests, providing solutions or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert on products, technology, and business process you will work on behalf of some of the worlds most recognized brands. Our Blended Call Center Representatives are responsible for the following tasks: Support customers, handle requests, provide solutions Thoroughly learn clients products and services Maintain existing relationships with professionalism Utilize new systems for accurate account management Escalate customer dissatisfaction when necessary Resolve issues empathetically within the first interaction. In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU HAVE WHAT IT TAKES? We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required. Other Blended Call Center Representative Qualifications Include: High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome Ability to learn customer service software applications Must be proficient with basic PC skills Ability to multi-task in a fast-paced environment Highly reliable Minimum 18 years of age Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job. COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? Team members are not just employees, they are family! We also believe hard work should pay off. Starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus. Regular reviews and raises are awarded based on tenure and performance. Earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly, and monthly incentives are part of the overall compensation. TOTAL REWARDS BREAKDOWN Competitive Starting Compensation Weekly Bonus Opportunity Weekly Pay Cycles Paid Time-Off Daily, Week, and Quarterly Recognition Paid Holidays Daily Contest Payouts Company Debit Card (With Daily Cash Uploads) Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more) Regular Raises and Career Progression Flexible Scheduling Options Employee Discount Program Advancement Opportunity and Ongoing Training Fun, Engaging Work Environment Cash and Prize Incentives Modern Work Environment Casual Dress Code And More... All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period. ABOUT US MASS MARKETS Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges. Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. ABOUT MCI MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services. PI116784581
DLR Group We are proud to be an EEO/AA employer M/F/D/V. Department: Engineering Location: Des Moines, Iowa The best integrated design firm in the world has a opening for a creative and innovative Mechanical Engineer. Location: Des Moines, IA Position Summary You'd be responsible for participating in the design process of mechanical building systems and preparing detailed and mechanical engineering design calculations and drawings to code. The successful candidate will: Assist in developing project objectives, goals, and documentation policies. Develop HVAC designs from concept through completion of construction. Prepare engineering design calculations (CEC T24) and layouts. Prepare detailed engineering reports and narratives. Coordinate HVAC design requirements with architecture, structure and other disciplines. Required Qualifications: Bachelor's Degree in Mechanical Engineering LEED Accredited Professional and previous experience participating in the LEED or other green rating system process Proven experience as a Mechanical Engineer designing HVAC building systems on complex projects Previous experience with a consulting engineering or A/E firm as a mechanical engineer designing HVAC systems for Commercial, Educational (K-12 and Higher Education), Civic Projects, or Government projects (State or Federal) Preferred Qualifications: Licensed Professional Engineer Experience and interest in sustainable building design. An appreciation and understanding of architectural design and how architects work and think. Experience with BIM (e.g. Autodesk Revit MEP) work flow. DLR Group is a 100% employee-owned firm. Our brand promise is to elevate the human experience through design. This promise inspires sustainable design for a diverse group of public and private sector clients; local communities; and our planet. DLR Group fully supports the initiatives and goals of the 2030 Challenge and is an initial signatory to the AIA 2030 Commitment. Visit dlrgroup.com and follow us on Twitter, and at LinkedIn. PI116669961
Dec 29, 2019
DLR Group We are proud to be an EEO/AA employer M/F/D/V. Department: Engineering Location: Des Moines, Iowa The best integrated design firm in the world has a opening for a creative and innovative Mechanical Engineer. Location: Des Moines, IA Position Summary You'd be responsible for participating in the design process of mechanical building systems and preparing detailed and mechanical engineering design calculations and drawings to code. The successful candidate will: Assist in developing project objectives, goals, and documentation policies. Develop HVAC designs from concept through completion of construction. Prepare engineering design calculations (CEC T24) and layouts. Prepare detailed engineering reports and narratives. Coordinate HVAC design requirements with architecture, structure and other disciplines. Required Qualifications: Bachelor's Degree in Mechanical Engineering LEED Accredited Professional and previous experience participating in the LEED or other green rating system process Proven experience as a Mechanical Engineer designing HVAC building systems on complex projects Previous experience with a consulting engineering or A/E firm as a mechanical engineer designing HVAC systems for Commercial, Educational (K-12 and Higher Education), Civic Projects, or Government projects (State or Federal) Preferred Qualifications: Licensed Professional Engineer Experience and interest in sustainable building design. An appreciation and understanding of architectural design and how architects work and think. Experience with BIM (e.g. Autodesk Revit MEP) work flow. DLR Group is a 100% employee-owned firm. Our brand promise is to elevate the human experience through design. This promise inspires sustainable design for a diverse group of public and private sector clients; local communities; and our planet. DLR Group fully supports the initiatives and goals of the 2030 Challenge and is an initial signatory to the AIA 2030 Commitment. Visit dlrgroup.com and follow us on Twitter, and at LinkedIn. PI116669961