Beacon Health Options Job Category: Clinical - Aftercare Req #: AFTER01649 Schedule: Full Time Location: CA - Cypress About the Position: Beacon Health Options is currently seeking an Aftercare Coordinator to join our team in Cypress, CA! This position is responsible for scheduling aftercare follow-up for members discharging from an inpatient acute mental health setting. The Aftercare Coordinator ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member's compliance with aftercare. The Aftercare Coordinator works closely with Transition of Care Clinicians, Utilization Management Clinicians, Case Management Clinicians and hospital Discharge Planners to assure compliance with HEDIS measure for follow-up after hospitalization. Position Responsibilities: Responsible for tracking daily assigned duties, case load and performance. Complies with FUH workflow and completes all the steps in the workflow. Interfaces with members, hospital staff, providers and provider office staff to coordinate aftercare for members. Verifies and updates eligibility information as needed. Responsible for documenting aftercare notes in member's file in a clear and concise manner and in the required section/module. Initiates aftercare process at time of notification of an inpatient mental health admission Coordinates aftercare with hospital Discharge Planner, Beacon Transition of Care Clinician, UM team and/or member's responsible party Schedules aftercare appointment for members prior to discharge and communicates appointment information to the hospital discharge planner, UM team and/or member's responsible party Responsible for mailing/faxing aftercare appointment information to members and hospital Makes outreach call to members after discharge to review aftercare appointment and complete appointment reminder. Encourages member to attend the scheduled aftercare appointment and provides information on importance of following up with a provider after discharge Follows-up with providers to obtain outcome of the scheduled appointment Responsible for outreaching to members who did not adhere to 7-day follow up appointment to offer 30-day appointment Responsible for mailing discharge aftercare letter with list of referrals to members not reached by phone. Responsible for tracking and collecting primary source verification for aftercare appointment when indicated. Attends and participates in monthly staff meetings. Trains new staff as assigned by department lead or director. Keeps copiers, printers and fax machines cleared of any protected health information. Documents receipt of time sensitive materials in the appropriate information system. Participates in monitoring department office supplies and notifies department director. Adhere to all Beacon policies and procedures and standards of operations. Completes all required and assigned trainings on time. Attends all mandatory company or department meetings. Report to each scheduled shift to commence work and perform essential job functions. Displays a professional, positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment. Performs special projects and other duties as assigned by department lead or director. Position Requirements: Education :High School diploma or GED required, Associates degree or higher preferred Relevant Work Experience: 2 years office experience required, healthcare or managed care experience preferred Knowledge, Skills & Abilities: Ability to maintain privacy and confidentiality in compliance with HIPAA regulations and policies Knowledge of Medicare & Medi-Cal Ability to deliver exceptional customer service to both internal and external customers Ability to multitask assignments to meet multiple deadlines and performance standards Ability to use electronic health record and electronic medical record software systems To Apply: Click below on " Apply for this Position " to create a profile and apply for the position! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #GD #CB PM16 PI114665990
Oct 20, 2019
Beacon Health Options Job Category: Clinical - Aftercare Req #: AFTER01649 Schedule: Full Time Location: CA - Cypress About the Position: Beacon Health Options is currently seeking an Aftercare Coordinator to join our team in Cypress, CA! This position is responsible for scheduling aftercare follow-up for members discharging from an inpatient acute mental health setting. The Aftercare Coordinator ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member's compliance with aftercare. The Aftercare Coordinator works closely with Transition of Care Clinicians, Utilization Management Clinicians, Case Management Clinicians and hospital Discharge Planners to assure compliance with HEDIS measure for follow-up after hospitalization. Position Responsibilities: Responsible for tracking daily assigned duties, case load and performance. Complies with FUH workflow and completes all the steps in the workflow. Interfaces with members, hospital staff, providers and provider office staff to coordinate aftercare for members. Verifies and updates eligibility information as needed. Responsible for documenting aftercare notes in member's file in a clear and concise manner and in the required section/module. Initiates aftercare process at time of notification of an inpatient mental health admission Coordinates aftercare with hospital Discharge Planner, Beacon Transition of Care Clinician, UM team and/or member's responsible party Schedules aftercare appointment for members prior to discharge and communicates appointment information to the hospital discharge planner, UM team and/or member's responsible party Responsible for mailing/faxing aftercare appointment information to members and hospital Makes outreach call to members after discharge to review aftercare appointment and complete appointment reminder. Encourages member to attend the scheduled aftercare appointment and provides information on importance of following up with a provider after discharge Follows-up with providers to obtain outcome of the scheduled appointment Responsible for outreaching to members who did not adhere to 7-day follow up appointment to offer 30-day appointment Responsible for mailing discharge aftercare letter with list of referrals to members not reached by phone. Responsible for tracking and collecting primary source verification for aftercare appointment when indicated. Attends and participates in monthly staff meetings. Trains new staff as assigned by department lead or director. Keeps copiers, printers and fax machines cleared of any protected health information. Documents receipt of time sensitive materials in the appropriate information system. Participates in monitoring department office supplies and notifies department director. Adhere to all Beacon policies and procedures and standards of operations. Completes all required and assigned trainings on time. Attends all mandatory company or department meetings. Report to each scheduled shift to commence work and perform essential job functions. Displays a professional, positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment. Performs special projects and other duties as assigned by department lead or director. Position Requirements: Education :High School diploma or GED required, Associates degree or higher preferred Relevant Work Experience: 2 years office experience required, healthcare or managed care experience preferred Knowledge, Skills & Abilities: Ability to maintain privacy and confidentiality in compliance with HIPAA regulations and policies Knowledge of Medicare & Medi-Cal Ability to deliver exceptional customer service to both internal and external customers Ability to multitask assignments to meet multiple deadlines and performance standards Ability to use electronic health record and electronic medical record software systems To Apply: Click below on " Apply for this Position " to create a profile and apply for the position! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #GD #CB PM16 PI114665990
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9510 # of openings: 1 Description JOB TITLE: Stock Lead IMMEDIATE MANAGER: Store Manager DIRECT REPORTS: 0 DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non - Exempt BUDGET RESPONSIBILITY: N/A LOCATION: THE PURPOSE As the Stock Lead , you will be an integral part of True Religion's ability to maintain the highest level of customer service through presentation standards and daily replenishment. You will be responsible for performing a wide range of functions from receiving merchandise, maintaining loss prevention policies and procedures, merchandising the sales floor to maintaining store appearance and exceed the expectations set forth by the company. THE ROLE Support store manager with management and coordination of the daily merchandising operations of the store. Supervise the daily activities of the stock team. Perform stock supervisor functions such as setting visual directives, checking-in merchandise and maintaining merchandising standards. Partner with store managers to maximize sales through product replenishment, placement and communication of product needs. Develop relationships and partnering with Planning and Allocations team to ensure correct product flow and assortment for store. Achieve the store's sales and shrink goals. Develop and build high performing stock associates. YOU ARE Retail Savvy: you understand the complexities that come with working in a luxury retail environment. Accountable : you are responsible for the flow of merchandise from the point of delivery to the sales floor. Organized: you are detail oriented and always ensure that accurate labeling, logical placement, neat arrangement, and cleanliness are maintained. Self-Starter: you know what yourresponsibilities are and contribute to the profitability of the retail operation by receiving, handling, and helping to manage the inventory of merchandise and supplies in a timely and organized manner. Fearless, Focused, Open and Fast! REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES Must be 18 years or older High School Diploma Fashion Industry knowledge At least 1 year of previous sales experience in a high-end retail environment. Functional digital literacy; POS, MS Office, web, social Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder PREFERRED EXPERIENCE College Degree PI114659121
Oct 19, 2019
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9510 # of openings: 1 Description JOB TITLE: Stock Lead IMMEDIATE MANAGER: Store Manager DIRECT REPORTS: 0 DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non - Exempt BUDGET RESPONSIBILITY: N/A LOCATION: THE PURPOSE As the Stock Lead , you will be an integral part of True Religion's ability to maintain the highest level of customer service through presentation standards and daily replenishment. You will be responsible for performing a wide range of functions from receiving merchandise, maintaining loss prevention policies and procedures, merchandising the sales floor to maintaining store appearance and exceed the expectations set forth by the company. THE ROLE Support store manager with management and coordination of the daily merchandising operations of the store. Supervise the daily activities of the stock team. Perform stock supervisor functions such as setting visual directives, checking-in merchandise and maintaining merchandising standards. Partner with store managers to maximize sales through product replenishment, placement and communication of product needs. Develop relationships and partnering with Planning and Allocations team to ensure correct product flow and assortment for store. Achieve the store's sales and shrink goals. Develop and build high performing stock associates. YOU ARE Retail Savvy: you understand the complexities that come with working in a luxury retail environment. Accountable : you are responsible for the flow of merchandise from the point of delivery to the sales floor. Organized: you are detail oriented and always ensure that accurate labeling, logical placement, neat arrangement, and cleanliness are maintained. Self-Starter: you know what yourresponsibilities are and contribute to the profitability of the retail operation by receiving, handling, and helping to manage the inventory of merchandise and supplies in a timely and organized manner. Fearless, Focused, Open and Fast! REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES Must be 18 years or older High School Diploma Fashion Industry knowledge At least 1 year of previous sales experience in a high-end retail environment. Functional digital literacy; POS, MS Office, web, social Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder PREFERRED EXPERIENCE College Degree PI114659121
Beacon Health Options Job Category: Clinical - Aftercare Req #: AFTER01649 Schedule: Full Time Location: CA - Cypress About the Position: Beacon Health Options is currently seeking an Aftercare Coordinator to join our team in Cypress, CA! This position is responsible for scheduling aftercare follow-up for members discharging from an inpatient acute mental health setting. The Aftercare Coordinator ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member's compliance with aftercare. The Aftercare Coordinator works closely with Transition of Care Clinicians, Utilization Management Clinicians, Case Management Clinicians and hospital Discharge Planners to assure compliance with HEDIS measure for follow-up after hospitalization. Position Responsibilities: Responsible for tracking daily assigned duties, case load and performance. Complies with FUH workflow and completes all the steps in the workflow. Interfaces with members, hospital staff, providers and provider office staff to coordinate aftercare for members. Verifies and updates eligibility information as needed. Responsible for documenting aftercare notes in member's file in a clear and concise manner and in the required section/module. Initiates aftercare process at time of notification of an inpatient mental health admission Coordinates aftercare with hospital Discharge Planner, Beacon Transition of Care Clinician, UM team and/or member's responsible party Schedules aftercare appointment for members prior to discharge and communicates appointment information to the hospital discharge planner, UM team and/or member's responsible party Responsible for mailing/faxing aftercare appointment information to members and hospital Makes outreach call to members after discharge to review aftercare appointment and complete appointment reminder. Encourages member to attend the scheduled aftercare appointment and provides information on importance of following up with a provider after discharge Follows-up with providers to obtain outcome of the scheduled appointment Responsible for outreaching to members who did not adhere to 7-day follow up appointment to offer 30-day appointment Responsible for mailing discharge aftercare letter with list of referrals to members not reached by phone. Responsible for tracking and collecting primary source verification for aftercare appointment when indicated. Attends and participates in monthly staff meetings. Trains new staff as assigned by department lead or director. Keeps copiers, printers and fax machines cleared of any protected health information. Documents receipt of time sensitive materials in the appropriate information system. Participates in monitoring department office supplies and notifies department director. Adhere to all Beacon policies and procedures and standards of operations. Completes all required and assigned trainings on time. Attends all mandatory company or department meetings. Report to each scheduled shift to commence work and perform essential job functions. Displays a professional, positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment. Performs special projects and other duties as assigned by department lead or director. Position Requirements: Education :High School diploma or GED required, Associates degree or higher preferred Relevant Work Experience: 2 years office experience required, healthcare or managed care experience preferred Knowledge, Skills & Abilities: Ability to maintain privacy and confidentiality in compliance with HIPAA regulations and policies Knowledge of Medicare & Medi-Cal Ability to deliver exceptional customer service to both internal and external customers Ability to multitask assignments to meet multiple deadlines and performance standards Ability to use electronic health record and electronic medical record software systems To Apply: Click below on " Apply for this Position " to create a profile and apply for the position! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #GD #CB PM16 PI114660659
Oct 19, 2019
Beacon Health Options Job Category: Clinical - Aftercare Req #: AFTER01649 Schedule: Full Time Location: CA - Cypress About the Position: Beacon Health Options is currently seeking an Aftercare Coordinator to join our team in Cypress, CA! This position is responsible for scheduling aftercare follow-up for members discharging from an inpatient acute mental health setting. The Aftercare Coordinator ensures that members have a scheduled appointment in place, completes follow-up and reminder call to member and follows up with providers to ensure member's compliance with aftercare. The Aftercare Coordinator works closely with Transition of Care Clinicians, Utilization Management Clinicians, Case Management Clinicians and hospital Discharge Planners to assure compliance with HEDIS measure for follow-up after hospitalization. Position Responsibilities: Responsible for tracking daily assigned duties, case load and performance. Complies with FUH workflow and completes all the steps in the workflow. Interfaces with members, hospital staff, providers and provider office staff to coordinate aftercare for members. Verifies and updates eligibility information as needed. Responsible for documenting aftercare notes in member's file in a clear and concise manner and in the required section/module. Initiates aftercare process at time of notification of an inpatient mental health admission Coordinates aftercare with hospital Discharge Planner, Beacon Transition of Care Clinician, UM team and/or member's responsible party Schedules aftercare appointment for members prior to discharge and communicates appointment information to the hospital discharge planner, UM team and/or member's responsible party Responsible for mailing/faxing aftercare appointment information to members and hospital Makes outreach call to members after discharge to review aftercare appointment and complete appointment reminder. Encourages member to attend the scheduled aftercare appointment and provides information on importance of following up with a provider after discharge Follows-up with providers to obtain outcome of the scheduled appointment Responsible for outreaching to members who did not adhere to 7-day follow up appointment to offer 30-day appointment Responsible for mailing discharge aftercare letter with list of referrals to members not reached by phone. Responsible for tracking and collecting primary source verification for aftercare appointment when indicated. Attends and participates in monthly staff meetings. Trains new staff as assigned by department lead or director. Keeps copiers, printers and fax machines cleared of any protected health information. Documents receipt of time sensitive materials in the appropriate information system. Participates in monitoring department office supplies and notifies department director. Adhere to all Beacon policies and procedures and standards of operations. Completes all required and assigned trainings on time. Attends all mandatory company or department meetings. Report to each scheduled shift to commence work and perform essential job functions. Displays a professional, positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment. Performs special projects and other duties as assigned by department lead or director. Position Requirements: Education :High School diploma or GED required, Associates degree or higher preferred Relevant Work Experience: 2 years office experience required, healthcare or managed care experience preferred Knowledge, Skills & Abilities: Ability to maintain privacy and confidentiality in compliance with HIPAA regulations and policies Knowledge of Medicare & Medi-Cal Ability to deliver exceptional customer service to both internal and external customers Ability to multitask assignments to meet multiple deadlines and performance standards Ability to use electronic health record and electronic medical record software systems To Apply: Click below on " Apply for this Position " to create a profile and apply for the position! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #GD #CB PM16 PI114660659
Beacon Health Options Job Category: Operations - Customer Service General Req #: CUSTO01238 Schedule: Full Time Location: CA - Cypress Under the direction of the Customer Service Management Team, the Customer Service Representative (CSR) for answering and responding to a high volume of telephone inquiries from members and providers. The incumbent's responsibilities include providing accurate and thorough interpretation of benefits, eligibility, provider participation, claims payment and interpretation inquiries, resolving customer inquiries, facilitating problem resolution, and acting as a member/provider advocate by meeting or exceeding customers' expectations. The CSR is expected to take complete responsibility for every interaction with a customer by providing outstanding service as a means to build customer loyalty, improve customer retention and satisfy corporate customer service goals and objectives. Shift : M- F 11:00am - 8:00pm (schedule may vary) What does a typical day look like? Essential Duties and Responsibilities: The CSR will perform the following duties in a typical call center environment, which means a high volume of calls will handled while located at a desk. Which requires adherence to schedules and extended periods of time on the phone. Provide timely, accurate, and courteous responses to a high volume of telephone inquiries from both members and providers.Meet daily production standards as indicated by management to meet overall ASA/ABA and client PG's: includes attendance, adherence to schedules, ACW, calls per day, turnaround times.Maintain adherence to schedule enabling the team to meet client satisfaction levels. Adherence to work schedule including time spent on break/lunch.Achieve and maintain productivity and quality performance expectations; minimum 95%Interpret and effectively communicate benefits and eligibility and claims payment information to our customers.Document all critical information related to contacts responded to in the appropriate in house healthcare systemsDemonstrate professionalism, empathy and a sense of urgency on each and every member and provider call/transactionEffectively navigate through multiple complex systems/screens.Have the knowledge around handling escalated callsProvide timely follow-up with other internal departments to expedite resolution of difficult/aging inquiries, and when necessary escalate those issues to management for further handling.Keep abreast of all system, contractual, compliance standard changes and policy updates, and attend additional training sessions and department meetings as necessary.Complete daily assigned tasks by management such as website inquiries, COB coordination of benefit updates, and authorization for disclosure forms, authorization updates, and correspondence.Perform additional duties and/or work additional hours as needed. Overtime and working holidays may be required based on business needs.Comply with all the HIPAA Compliance regulations. What you Contribute? Education : A high school/GED diploma is required. An Associate's Degree or equivalent related experience is preferred. Licensure : N/A Knowledge, Skills & Abilities: 6 months - 1 year experience in Customer Service, Health Care or Health Insurance is required. Previous experience in an ACD call center environment is preferred. Strong interpersonal skills and good written and verbal communication skills. Computer skills required, including working knowledge of MS Office: Word, Excel, and PowerPoint. What Makes Us Different? Here, it's not just a job - it's an opportunity to change lives. Our employees are learners, innovators and original thinkers. Our mission and values guide the way we treat our members, providers and each other. What We Have to Offer: Healthcare benefits available starting day 1! Health & wellbeing incentives, such as gym membership reimbursement 401K with company match to help reach your future financial goals Generous PTO, because we know life happens outside of work Tuition reimbursement so you can keep reaching your fullest potential If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PI114527259
Oct 14, 2019
Beacon Health Options Job Category: Operations - Customer Service General Req #: CUSTO01238 Schedule: Full Time Location: CA - Cypress Under the direction of the Customer Service Management Team, the Customer Service Representative (CSR) for answering and responding to a high volume of telephone inquiries from members and providers. The incumbent's responsibilities include providing accurate and thorough interpretation of benefits, eligibility, provider participation, claims payment and interpretation inquiries, resolving customer inquiries, facilitating problem resolution, and acting as a member/provider advocate by meeting or exceeding customers' expectations. The CSR is expected to take complete responsibility for every interaction with a customer by providing outstanding service as a means to build customer loyalty, improve customer retention and satisfy corporate customer service goals and objectives. Shift : M- F 11:00am - 8:00pm (schedule may vary) What does a typical day look like? Essential Duties and Responsibilities: The CSR will perform the following duties in a typical call center environment, which means a high volume of calls will handled while located at a desk. Which requires adherence to schedules and extended periods of time on the phone. Provide timely, accurate, and courteous responses to a high volume of telephone inquiries from both members and providers.Meet daily production standards as indicated by management to meet overall ASA/ABA and client PG's: includes attendance, adherence to schedules, ACW, calls per day, turnaround times.Maintain adherence to schedule enabling the team to meet client satisfaction levels. Adherence to work schedule including time spent on break/lunch.Achieve and maintain productivity and quality performance expectations; minimum 95%Interpret and effectively communicate benefits and eligibility and claims payment information to our customers.Document all critical information related to contacts responded to in the appropriate in house healthcare systemsDemonstrate professionalism, empathy and a sense of urgency on each and every member and provider call/transactionEffectively navigate through multiple complex systems/screens.Have the knowledge around handling escalated callsProvide timely follow-up with other internal departments to expedite resolution of difficult/aging inquiries, and when necessary escalate those issues to management for further handling.Keep abreast of all system, contractual, compliance standard changes and policy updates, and attend additional training sessions and department meetings as necessary.Complete daily assigned tasks by management such as website inquiries, COB coordination of benefit updates, and authorization for disclosure forms, authorization updates, and correspondence.Perform additional duties and/or work additional hours as needed. Overtime and working holidays may be required based on business needs.Comply with all the HIPAA Compliance regulations. What you Contribute? Education : A high school/GED diploma is required. An Associate's Degree or equivalent related experience is preferred. Licensure : N/A Knowledge, Skills & Abilities: 6 months - 1 year experience in Customer Service, Health Care or Health Insurance is required. Previous experience in an ACD call center environment is preferred. Strong interpersonal skills and good written and verbal communication skills. Computer skills required, including working knowledge of MS Office: Word, Excel, and PowerPoint. What Makes Us Different? Here, it's not just a job - it's an opportunity to change lives. Our employees are learners, innovators and original thinkers. Our mission and values guide the way we treat our members, providers and each other. What We Have to Offer: Healthcare benefits available starting day 1! Health & wellbeing incentives, such as gym membership reimbursement 401K with company match to help reach your future financial goals Generous PTO, because we know life happens outside of work Tuition reimbursement so you can keep reaching your fullest potential If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PI114527259
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9476 # of openings: 4 Description JOB TITLE: In-Store Fulfillment (ISF) Stock Associate IMMEDIATE MANAGER: ISF Stock Lead DIRECT REPORTS: N/A DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non-Exempt BUDGET RESPONSIBILITY: N/A LOCATION: THE PURPOSE: The ISF Stock Associate will contribute to the store productivity and profitability through planning and organizing the stock room, ultimately enhancing ecommerce order fulfillment, reducing “no-stocks”, and customer service capabilities and maximizing sales. THE ROLE (what you are accountable for) • Assist all in store fulfillment functions to ensure tasks are expedited and completed • Process shippable returns and abandoned in store pickup orders • Monitor dashboard/alerts to ensure timely completion of BOPS (Buy Online Pickup in Store) process • Provide an exceptional customer experience by ensuring the customer is always the priority • Participating in other support functions as needed • Assist and satisfy the needs of our in store and online customer • Perform all functions in an efficient manner, as directed by the Stock Lead • Regular, dependable attendance and punctuality REQUIRED MINIMUM EXPERIENCE Must be 18 years or older Knowledge of production flow and operations. Excellent communication skills. Proven organizational skills and multi-task oriented. Exceptional problem solving /decision making skills. PREFERRED EXPERIENCE 1 year of experience in an apparel stockroom or web fulfillment center Proficient in MS Office PI114377300
Oct 09, 2019
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9476 # of openings: 4 Description JOB TITLE: In-Store Fulfillment (ISF) Stock Associate IMMEDIATE MANAGER: ISF Stock Lead DIRECT REPORTS: N/A DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non-Exempt BUDGET RESPONSIBILITY: N/A LOCATION: THE PURPOSE: The ISF Stock Associate will contribute to the store productivity and profitability through planning and organizing the stock room, ultimately enhancing ecommerce order fulfillment, reducing “no-stocks”, and customer service capabilities and maximizing sales. THE ROLE (what you are accountable for) • Assist all in store fulfillment functions to ensure tasks are expedited and completed • Process shippable returns and abandoned in store pickup orders • Monitor dashboard/alerts to ensure timely completion of BOPS (Buy Online Pickup in Store) process • Provide an exceptional customer experience by ensuring the customer is always the priority • Participating in other support functions as needed • Assist and satisfy the needs of our in store and online customer • Perform all functions in an efficient manner, as directed by the Stock Lead • Regular, dependable attendance and punctuality REQUIRED MINIMUM EXPERIENCE Must be 18 years or older Knowledge of production flow and operations. Excellent communication skills. Proven organizational skills and multi-task oriented. Exceptional problem solving /decision making skills. PREFERRED EXPERIENCE 1 year of experience in an apparel stockroom or web fulfillment center Proficient in MS Office PI114377300
Beacon Health Options Job Category: Operations - Customer Service General Req #: WORKF01581 Schedule: Full Time Location: CA - Cypress We Help People Live their Lives to the Fullest Potential! For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a 'world-class' candidate experience from the moment you click 'Apply'! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise. Do you have a passion for helping others? If so, we are looking for you! Beacon is currently seeking a Workforce Analyst a highly organized and compassionate professional to join our team at our Cypress, CA office. The Workforce Analyst is responsible for analysis related to the planning and management of contingent labor resources such as planning, forecasting, modeled staffing, un-modeled staffing, volume projections and financial planning for the enterprise. This position works closely with the business Leadership and the Site Resource Management team to develop qualitative and quantitative analysis of various strategic business initiatives. What does a typical day look like? Analyzes contact center trends and data from various sources to help answer questions related to workforce staffing needs and efficiencies for phone and/or non-phone channels (offline, chat, email, etc.)Communicates data insights and makes recommendations through presentations and spreadsheets in a clear and concise mannerPrepares reports for business leaders based on analysis such as yearly, monthly, daily and intraday call volume, average handle time, staffing forecastsRecommends or instructs teams on changes that need to occur based on analysisPartners with internal and/or vendor teams to align skilling and staffing support contact volume needs as neededGathers and tracks historical data at the business, site and/or network level such as absenteeism, attrition, management investment, call volume, productivity, service level performance and staffing adherenceCommunicates with business leaders and site management on workforce data findings in order to derive solutions that meet the needs of the businessProvides proactive, solutions-oriented support for the Call Center management and Workforce Management teams and continuous improvement of workforce processes, policies and proceduresEnsures sufficient time is planned to support the business needs through training, individual representative development, and team meetingsAdvises and leads the business in determining workforce needs and business decisions such as hours of operation, volume reallocation, vendor shortfalls at the remote sites based on forecasts and analysisProvides workforce management details surrounding roll-out of projects, plans and initiatives that affect the business and may audit certain workforce processes Benchmarks other call centers to ensure we are utilizing current technology and the best methodology for forecasting staffing needsAnalyzes center and agent historical performance, generates forecasts, generates schedules, and manages schedule changesManage employee information changes and schedulingGenerate new forecast when current day forecast has high deviation from actual What you Contribute? Education : Bachelor's Degree in Business, Analytics or a related field highly desirable; minimum Associates Degree preferred and 2-3 years' experience in Call Center a plus. Licensure : N/A Knowledge, Skills & Abilities: Minimum 2 years of call center experience Minimum 1 year Workforce Management Experience required Minimum 2 years supervisory experience highly desired Proficient in MS Word, MS Excel, MS PowerPoint and Visio Strong mathematical, analytical, communication, and organization skills Self-motivated and must excel in a minimally managed position high profile position Knowledge of call center fundamentals required Previous experience with ACD reporting and administration experience required What Makes Us Different? Here, it's not just a job - it's an opportunity to change lives. Our employees are learners, innovators and original thinkers. Our mission and values guide the way we treat our members, providers and each other. What We Have to Offer: Healthcare benefits available starting day 1! Health & wellbeing incentives, such as gym membership reimbursement 401K with company match to help reach your future financial goals Generous PTO, because we know life happens outside of work Tuition reimbursement so you can keep reaching your fullest potential If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PI114380656
Oct 09, 2019
Beacon Health Options Job Category: Operations - Customer Service General Req #: WORKF01581 Schedule: Full Time Location: CA - Cypress We Help People Live their Lives to the Fullest Potential! For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a 'world-class' candidate experience from the moment you click 'Apply'! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise. Do you have a passion for helping others? If so, we are looking for you! Beacon is currently seeking a Workforce Analyst a highly organized and compassionate professional to join our team at our Cypress, CA office. The Workforce Analyst is responsible for analysis related to the planning and management of contingent labor resources such as planning, forecasting, modeled staffing, un-modeled staffing, volume projections and financial planning for the enterprise. This position works closely with the business Leadership and the Site Resource Management team to develop qualitative and quantitative analysis of various strategic business initiatives. What does a typical day look like? Analyzes contact center trends and data from various sources to help answer questions related to workforce staffing needs and efficiencies for phone and/or non-phone channels (offline, chat, email, etc.)Communicates data insights and makes recommendations through presentations and spreadsheets in a clear and concise mannerPrepares reports for business leaders based on analysis such as yearly, monthly, daily and intraday call volume, average handle time, staffing forecastsRecommends or instructs teams on changes that need to occur based on analysisPartners with internal and/or vendor teams to align skilling and staffing support contact volume needs as neededGathers and tracks historical data at the business, site and/or network level such as absenteeism, attrition, management investment, call volume, productivity, service level performance and staffing adherenceCommunicates with business leaders and site management on workforce data findings in order to derive solutions that meet the needs of the businessProvides proactive, solutions-oriented support for the Call Center management and Workforce Management teams and continuous improvement of workforce processes, policies and proceduresEnsures sufficient time is planned to support the business needs through training, individual representative development, and team meetingsAdvises and leads the business in determining workforce needs and business decisions such as hours of operation, volume reallocation, vendor shortfalls at the remote sites based on forecasts and analysisProvides workforce management details surrounding roll-out of projects, plans and initiatives that affect the business and may audit certain workforce processes Benchmarks other call centers to ensure we are utilizing current technology and the best methodology for forecasting staffing needsAnalyzes center and agent historical performance, generates forecasts, generates schedules, and manages schedule changesManage employee information changes and schedulingGenerate new forecast when current day forecast has high deviation from actual What you Contribute? Education : Bachelor's Degree in Business, Analytics or a related field highly desirable; minimum Associates Degree preferred and 2-3 years' experience in Call Center a plus. Licensure : N/A Knowledge, Skills & Abilities: Minimum 2 years of call center experience Minimum 1 year Workforce Management Experience required Minimum 2 years supervisory experience highly desired Proficient in MS Word, MS Excel, MS PowerPoint and Visio Strong mathematical, analytical, communication, and organization skills Self-motivated and must excel in a minimally managed position high profile position Knowledge of call center fundamentals required Previous experience with ACD reporting and administration experience required What Makes Us Different? Here, it's not just a job - it's an opportunity to change lives. Our employees are learners, innovators and original thinkers. Our mission and values guide the way we treat our members, providers and each other. What We Have to Offer: Healthcare benefits available starting day 1! Health & wellbeing incentives, such as gym membership reimbursement 401K with company match to help reach your future financial goals Generous PTO, because we know life happens outside of work Tuition reimbursement so you can keep reaching your fullest potential If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PI114380656
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9369 # of openings: 20 Description Seasonal Sales Associate Status: Temporary/Non-Exempt Reports to: Store Manager The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed. I. PURPOSE OF POSITION Responsible for maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets. II. DUTIES AND RESPONSIBILITIES • Ensure that each customer receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. • Maintain an awareness of all promotions and advertisements. • Assist in floor moves, merchandising, display maintenance, and housekeeping • Assist in processing and replenishing merchandise and monitoring floor stock. • Aid customers in locating merchandise. • Communicate customer requests to management. • Assist in completing price changes within the department. • Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips. • Reconcile daily sales and prepare deposits and end of day reports for management. • Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of merchandise. • Utilize a working knowledge of all retail merchandise including price, any special product considerations, stock location in store and in the back stockroom. • Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management. • Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation. • Answer all incoming calls with a professional greeting • Accurately execute any merchandise returns as directed • Actively execute the daily goals and priorities assigned by Store Manager. • Maintain stockroom merchandise organization and cleanliness. • Any other tasks as assigned by any manager. III. POSITION DIMENSIONS Scope, Complexity and Autonomy • Must be cross-trained as a cashier, sales associate and stock associate Decision-Making Authority and Judgment Must receive direction from manager Supervision Received • Store Manager • Co Manager • Assistant Store Manager Supervision Exercised • None Principal Relationships/Key Contacts • Store Manager • Co Manager • Assistant Store Manager • Sales Associates • Customers • Stock Associates • Cashiers IV. POSITION SPECIFICATIONS Education and Certifications • High School Diploma • Must be over 18 years of age Experience and Skills • Minimum of 6 months of retail sales experience • Ability to communicate with associates and customers • Ability to read, count, and write to accurately complete all documentation • Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, climbing a ladder and lifting on or around 11 kilograms PI114319891
Oct 05, 2019
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9369 # of openings: 20 Description Seasonal Sales Associate Status: Temporary/Non-Exempt Reports to: Store Manager The following job description contains representative examples of work that will be performed in positions allocated to this classification. It is not required that any position perform all of the duties listed, so long as primary responsibilities are consistent with the work as described. Roles and responsibilities can often be expanded to accommodate changing business conditions and goals, as well as to tap into the skills and talents of the individuals in the company. Accordingly, associates may be asked to perform duties that are outside the specific functions that are listed. I. PURPOSE OF POSITION Responsible for maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets. II. DUTIES AND RESPONSIBILITIES • Ensure that each customer receives outstanding service by providing a friendly environment. This includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. • Maintain an awareness of all promotions and advertisements. • Assist in floor moves, merchandising, display maintenance, and housekeeping • Assist in processing and replenishing merchandise and monitoring floor stock. • Aid customers in locating merchandise. • Communicate customer requests to management. • Assist in completing price changes within the department. • Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips. • Reconcile daily sales and prepare deposits and end of day reports for management. • Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of merchandise. • Utilize a working knowledge of all retail merchandise including price, any special product considerations, stock location in store and in the back stockroom. • Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management. • Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation. • Answer all incoming calls with a professional greeting • Accurately execute any merchandise returns as directed • Actively execute the daily goals and priorities assigned by Store Manager. • Maintain stockroom merchandise organization and cleanliness. • Any other tasks as assigned by any manager. III. POSITION DIMENSIONS Scope, Complexity and Autonomy • Must be cross-trained as a cashier, sales associate and stock associate Decision-Making Authority and Judgment Must receive direction from manager Supervision Received • Store Manager • Co Manager • Assistant Store Manager Supervision Exercised • None Principal Relationships/Key Contacts • Store Manager • Co Manager • Assistant Store Manager • Sales Associates • Customers • Stock Associates • Cashiers IV. POSITION SPECIFICATIONS Education and Certifications • High School Diploma • Must be over 18 years of age Experience and Skills • Minimum of 6 months of retail sales experience • Ability to communicate with associates and customers • Ability to read, count, and write to accurately complete all documentation • Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, climbing a ladder and lifting on or around 11 kilograms PI114319891
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9349 # of openings: 5 Description JOB TITLE: In-Store Fulfillment (ISF) Stock Associate IMMEDIATE MANAGER: ISF Stock Lead DIRECT REPORTS: N/A DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non-Exempt BUDGET RESPONSIBILITY: N/A LOCATION: THE PURPOSE: The ISF Stock Associate will contribute to the store productivity and profitability through planning and organizing the stock room, ultimately enhancing ecommerce order fulfillment, reducing “no-stocks”, and customer service capabilities and maximizing sales. THE ROLE (what you are accountable for) • Assist all in store fulfillment functions to ensure tasks are expedited and completed • Process shippable returns and abandoned in store pickup orders • Monitor dashboard/alerts to ensure timely completion of BOPS (Buy Online Pickup in Store) process • Provide an exceptional customer experience by ensuring the customer is always the priority • Participating in other support functions as needed • Assist and satisfy the needs of our in store and online customer • Perform all functions in an efficient manner, as directed by the Stock Lead • Regular, dependable attendance and punctuality REQUIRED MINIMUM EXPERIENCE Must be 18 years or older Knowledge of production flow and operations. Excellent communication skills. Proven organizational skills and multi-task oriented. Exceptional problem solving /decision making skills. PREFERRED EXPERIENCE 1 year of experience in an apparel stockroom or web fulfillment center Proficient in MS Office PI114319606
Oct 05, 2019
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9349 # of openings: 5 Description JOB TITLE: In-Store Fulfillment (ISF) Stock Associate IMMEDIATE MANAGER: ISF Stock Lead DIRECT REPORTS: N/A DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non-Exempt BUDGET RESPONSIBILITY: N/A LOCATION: THE PURPOSE: The ISF Stock Associate will contribute to the store productivity and profitability through planning and organizing the stock room, ultimately enhancing ecommerce order fulfillment, reducing “no-stocks”, and customer service capabilities and maximizing sales. THE ROLE (what you are accountable for) • Assist all in store fulfillment functions to ensure tasks are expedited and completed • Process shippable returns and abandoned in store pickup orders • Monitor dashboard/alerts to ensure timely completion of BOPS (Buy Online Pickup in Store) process • Provide an exceptional customer experience by ensuring the customer is always the priority • Participating in other support functions as needed • Assist and satisfy the needs of our in store and online customer • Perform all functions in an efficient manner, as directed by the Stock Lead • Regular, dependable attendance and punctuality REQUIRED MINIMUM EXPERIENCE Must be 18 years or older Knowledge of production flow and operations. Excellent communication skills. Proven organizational skills and multi-task oriented. Exceptional problem solving /decision making skills. PREFERRED EXPERIENCE 1 year of experience in an apparel stockroom or web fulfillment center Proficient in MS Office PI114319606
Beacon Health Options Job Category: Clinical - Quality Mgmt Req #: QUALI01550 Schedule: Full Time Location: CA - Cypress Beacon is currently seeking a Quality Management Specialist II to join our team at our Cypress, CA office. Experienced quality management professional with a strong clinical focus to provide critical evaluation and monitoring of clinical and quality process improvements to meet NCQA standards, HEDIS® monitoring and reporting requirements. The Quality Management Specialist II is an experienced quality professional and is responsible for the coordination, planning, development, implementation, and monitoring of quality management and improvement processes and activities in Regions 4 and 5. This position is based in Cypress, CA. What does a typical day look like? Coordinates and manages key aspects of accreditation (URAC/NCQA) and other regulatory requirements.Conduct audits/internal assessments of clinical and operational activities to ensure compliance with corporate policies, quality management activities, accreditation standards and client performance guidelines.Serves as a liaison to Health Plan clients related to clinical quality deliverables, including delegation audits and clinical performance measures.Prepares written assessment reports, internal document tracking and executive summaries that describe programs, methods, barriers, results, operational strengths, interventions, opportunities for improvement and recommendations.Provide ongoing support for accreditation survey preparation.Serves as an internal consultant for performance improvement activitiesParticipates in internal and external Quality Management Committees or Workgroup activities.Assists with the facilitation of the QMUMCM Committee meetings and Quality of Care committee meetings by organization meeting materials, preparing agendas, and completing minutes.Provides analysis for various QM and review activitiesConducts provider chart audits and collaborate with providers regarding audit findings.Processes grievances, adverse incidents, and quality of care cases including mailing letters, conducting research, presenting information at Quality of Care / Peer Review Committee, and tracking and trending to identify opportunities for improvement.Handles requests for medical records by member, health plan and/or regulatory agency.Works closely with Regional Quality, Clinical, Operations, Member Services, Provider Partnerships, Account Management, Network and Provider Relations at a local level to ensure comprehensive, efficiency and integrated systems that ensure communication and positive outcomes.Adheres to all Beacon policies and procedures and standards of operations.Completes all required and assigned trainings.Attends all mandatory company or department meetings.Reports to each scheduled shift and commence work and perform essential job function at the start of each schedule shift.Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment.Acts as a mentor to junior team members by leading by example and guiding with a sense of integrity and team work.Assists management with identifying opportunities for staff improvement, high performing team members, and training needs of team members.Assist team members and offers suggestions to improve processes, culture, or work environment.Performs special projects and other duties as assigned and required.Performs other duties as assigned. What you Contribute? Education : Master's Degree required in one of the following related fields: QM, Psychology, Behavioral Health, Statistics or RN with relevant QM or Managed Care Experience. Licensure : N/A Knowledge, Skills & Abilities: 3-5 years Quality Management experience required. Three years' experience in a managed care environment. Must possess skills and abilities in needs assessment, program development, design, organization, implementation, facilitation and evaluation; proven ability and experience in community relations/networking and information and resource development and maintenance, established knowledge of and work experience with the Medicaid affiliated population desirable. Knowledge of Department of Managed Health Care Knox-Keene Regulations preferred. Must have previous systems/data analysis experience, preferably in a mental health care setting. Proficiency in current versions of Windows, MS Word, MS Excel or similar spreadsheet packages. Strong interpersonal skills and good written and verbal communication skills. What Makes Us Different? Here, it's not just a job - it's an opportunity to change lives. Our employees are learners, innovators and original thinkers. Our mission and values guide the way we treat our members, providers and each other. What We Have to Offer: Healthcare benefits available starting day 1! Health & wellbeing incentives, such as gym membership reimbursement 401K with company match to help reach your future financial goals Generous PTO, because we know life happens outside of work Tuition reimbursement so you can keep reaching your fullest potential If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PI114212081
Oct 03, 2019
Beacon Health Options Job Category: Clinical - Quality Mgmt Req #: QUALI01550 Schedule: Full Time Location: CA - Cypress Beacon is currently seeking a Quality Management Specialist II to join our team at our Cypress, CA office. Experienced quality management professional with a strong clinical focus to provide critical evaluation and monitoring of clinical and quality process improvements to meet NCQA standards, HEDIS® monitoring and reporting requirements. The Quality Management Specialist II is an experienced quality professional and is responsible for the coordination, planning, development, implementation, and monitoring of quality management and improvement processes and activities in Regions 4 and 5. This position is based in Cypress, CA. What does a typical day look like? Coordinates and manages key aspects of accreditation (URAC/NCQA) and other regulatory requirements.Conduct audits/internal assessments of clinical and operational activities to ensure compliance with corporate policies, quality management activities, accreditation standards and client performance guidelines.Serves as a liaison to Health Plan clients related to clinical quality deliverables, including delegation audits and clinical performance measures.Prepares written assessment reports, internal document tracking and executive summaries that describe programs, methods, barriers, results, operational strengths, interventions, opportunities for improvement and recommendations.Provide ongoing support for accreditation survey preparation.Serves as an internal consultant for performance improvement activitiesParticipates in internal and external Quality Management Committees or Workgroup activities.Assists with the facilitation of the QMUMCM Committee meetings and Quality of Care committee meetings by organization meeting materials, preparing agendas, and completing minutes.Provides analysis for various QM and review activitiesConducts provider chart audits and collaborate with providers regarding audit findings.Processes grievances, adverse incidents, and quality of care cases including mailing letters, conducting research, presenting information at Quality of Care / Peer Review Committee, and tracking and trending to identify opportunities for improvement.Handles requests for medical records by member, health plan and/or regulatory agency.Works closely with Regional Quality, Clinical, Operations, Member Services, Provider Partnerships, Account Management, Network and Provider Relations at a local level to ensure comprehensive, efficiency and integrated systems that ensure communication and positive outcomes.Adheres to all Beacon policies and procedures and standards of operations.Completes all required and assigned trainings.Attends all mandatory company or department meetings.Reports to each scheduled shift and commence work and perform essential job function at the start of each schedule shift.Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment.Acts as a mentor to junior team members by leading by example and guiding with a sense of integrity and team work.Assists management with identifying opportunities for staff improvement, high performing team members, and training needs of team members.Assist team members and offers suggestions to improve processes, culture, or work environment.Performs special projects and other duties as assigned and required.Performs other duties as assigned. What you Contribute? Education : Master's Degree required in one of the following related fields: QM, Psychology, Behavioral Health, Statistics or RN with relevant QM or Managed Care Experience. Licensure : N/A Knowledge, Skills & Abilities: 3-5 years Quality Management experience required. Three years' experience in a managed care environment. Must possess skills and abilities in needs assessment, program development, design, organization, implementation, facilitation and evaluation; proven ability and experience in community relations/networking and information and resource development and maintenance, established knowledge of and work experience with the Medicaid affiliated population desirable. Knowledge of Department of Managed Health Care Knox-Keene Regulations preferred. Must have previous systems/data analysis experience, preferably in a mental health care setting. Proficiency in current versions of Windows, MS Word, MS Excel or similar spreadsheet packages. Strong interpersonal skills and good written and verbal communication skills. What Makes Us Different? Here, it's not just a job - it's an opportunity to change lives. Our employees are learners, innovators and original thinkers. Our mission and values guide the way we treat our members, providers and each other. What We Have to Offer: Healthcare benefits available starting day 1! Health & wellbeing incentives, such as gym membership reimbursement 401K with company match to help reach your future financial goals Generous PTO, because we know life happens outside of work Tuition reimbursement so you can keep reaching your fullest potential If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started! Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PI114212081
Beacon Health Options Job Category: Clinical - General Req #: ABACL01493 Schedule: Full Time Location: CA - Cypress About the Position: We are currently seeking a dynamic ABA Clinical Services Assistant II to join our Utilization Management team in Cypress, CA! The ABA Clinical Care Services Assistant II serves as central point of contact and communication for members, families, providers, insurers and members of the ABA team in the linkage of care for Applied Behavioral Analysis (ABA) services. Addresses a broad spectrum of needs and/or concerns in a professional, friendly, and efficient manner. Performs a variety of customer service and unit-operations activities to assist clinical and administrative staff to meet operational and business performance metrics. Position Responsibilities: Assist members and providers with all levels of inquiries, problem solving, insurance information and general customer service, which could include: Customer material requests and member registration Benefit and Eligibility information Physician assignments Authorization for treatment Billing and Payment issues Explanation of Benefits (EOB)/Explanation of Payments (EOP) Clinical Care Management system usage Staff all Call Center queues and adhere to performance requirements for call center response times, abandonment rates, and other productivity, schedule, and quality standards or metrics that may be established. Receive, respond and resolve questions about accessing ABA services. Analyze data and identify appropriate level of care to expedite linkage to care to ABA services. Gather required clinical and financial information care for members and enter data into clinical care management system. Monitor the data in the clinical care management system, collaborating with provider community; escalate issues and concerns regarding care management to Senior Care Managers according to policies and procedures. Act as a liaison with parents and the health community to ensure continuum of care and support for members. Participates in corporate quality improvement functions. Assists with special projects and administrative tasks as assigned. Performs other duties as required. Position Requirements: Education: High School diploma or GED equivalent required Relevant Work Experience: 5 years' general working experience with 2 years' of Customer Services experience required Knowledge, Skills, & Abilities: Previous experience in a call center environment within the healthcare preferred Knowledge or ability to learn state and federal laws and regulations applicable to the call center required Strong analytical, problem solving and organizational skills required Strong interpersonal skills needed to frequently interact with members, families, providers and insurance representatives required General knowledge of clinical documentation, preferably electronic health records/medical records systems preferred Ability to learn, master, and incorporate use of variety of clinical and administrative automated systems and software into daily work required Bilingual in English and Spanish preferred To Apply: Click below on " Apply for this Position " to create a profile and apply for the position Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PI114157542
Oct 02, 2019
Beacon Health Options Job Category: Clinical - General Req #: ABACL01493 Schedule: Full Time Location: CA - Cypress About the Position: We are currently seeking a dynamic ABA Clinical Services Assistant II to join our Utilization Management team in Cypress, CA! The ABA Clinical Care Services Assistant II serves as central point of contact and communication for members, families, providers, insurers and members of the ABA team in the linkage of care for Applied Behavioral Analysis (ABA) services. Addresses a broad spectrum of needs and/or concerns in a professional, friendly, and efficient manner. Performs a variety of customer service and unit-operations activities to assist clinical and administrative staff to meet operational and business performance metrics. Position Responsibilities: Assist members and providers with all levels of inquiries, problem solving, insurance information and general customer service, which could include: Customer material requests and member registration Benefit and Eligibility information Physician assignments Authorization for treatment Billing and Payment issues Explanation of Benefits (EOB)/Explanation of Payments (EOP) Clinical Care Management system usage Staff all Call Center queues and adhere to performance requirements for call center response times, abandonment rates, and other productivity, schedule, and quality standards or metrics that may be established. Receive, respond and resolve questions about accessing ABA services. Analyze data and identify appropriate level of care to expedite linkage to care to ABA services. Gather required clinical and financial information care for members and enter data into clinical care management system. Monitor the data in the clinical care management system, collaborating with provider community; escalate issues and concerns regarding care management to Senior Care Managers according to policies and procedures. Act as a liaison with parents and the health community to ensure continuum of care and support for members. Participates in corporate quality improvement functions. Assists with special projects and administrative tasks as assigned. Performs other duties as required. Position Requirements: Education: High School diploma or GED equivalent required Relevant Work Experience: 5 years' general working experience with 2 years' of Customer Services experience required Knowledge, Skills, & Abilities: Previous experience in a call center environment within the healthcare preferred Knowledge or ability to learn state and federal laws and regulations applicable to the call center required Strong analytical, problem solving and organizational skills required Strong interpersonal skills needed to frequently interact with members, families, providers and insurance representatives required General knowledge of clinical documentation, preferably electronic health records/medical records systems preferred Ability to learn, master, and incorporate use of variety of clinical and administrative automated systems and software into daily work required Bilingual in English and Spanish preferred To Apply: Click below on " Apply for this Position " to create a profile and apply for the position Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PI114157542
Beacon Health Options Job Category: Clinical - Care Mgmt Req #: UMCAR01497 Schedule: Full Time Location: CA - Cypress About The Position: Beacon Health Options is currently seeking a dynamic UM Care Manager to join our Outpatient team in Cypress, CA or remotely! The UM Care Manger Outpatient Licensed Clinician is a position in fast-paced environment that serves the members population seeking behavioral health services. The Care Manager is responsible for screening and triaging members to appropriate level of care and providing resources and referrals. This is an Evergreen requisition designed to gather a talent pool for current or future open positions. It is a way for Beacon Health Options to build a network of qualified, interested candidates for a specific job function in order to expedite the hiring process when there is a need to fill that type of role. By applying to an Evergreen requisition, you are expressing your interest for a particular job function within Beacon Health Options. In addition to submitting your resume to an Evergreen requisition, we encourage you to create a job search agent to be alerted when positions in your areas of interest become available. Position Responsibilities: Responds to screening and triaging members telephonically to determine appropriate level of care Utilization Review with providers based on claims trigger data and 6 month reviews Work collaboratively to coordinate a supportive environment and clear communication; Maintaining accurate information in Beacon's clinical documentation systems as directed Telephonic collaboration with provider and county agencies regarding members in treatment Participation in systems meetings as needed Collaborate with Primary Care Physician (PCP), Behavioral Health Professionals (BHP), and other members of the health care team, including health plan medical care managers and others to arrange and coordinate services for the member and optimize the member's ability to engage in the appropriate plan of care; Assist with NCQA and URAC initiatives Respond to urgent calls Telephonic collaboration with Members Treatment Record Reviews Attend Clinical meetings Adheres to all Beacon policies and procedures and standards of operations. Completes all required and assigned trainings. Attends all mandatory company or department meetings. Reports to each scheduled shift and commence work and perform essential job function at the start of each schedule shift. Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment. Acts as a mentor to junior team members by leading by example and guiding with a sense of integrity and team work. Assists management with identifying opportunities for staff improvement, high performing team members, and training needs of team members. Assist team members and offers suggestions to improve processes, culture, or work environment. Performs special projects and other duties as assigned and required. Telecommunicating an option Position Requirements: Education: Bachelor of Science in Nursing (BSN) or master's degree in mental health related discipline. Licenses: Licensed behavioral health clinician/nurse (LCSW, LMFT, LPCC, RN, Ph.D. or PsyD.) required in the state of California, certification as a Care Manager is preferred. Relevant Work Experience: 3 years behavioral health clinical practice required Knowledge, Skill, & Abilities: Educated in current principles and procedures of behavior health care. Knowledge of managed care and state specific expertise preferred. Demonstrated work experience to influence and negotiate to effectively manage patient care and health care outcomes. Demonstrated work experience meeting strict deadlines and established cycle times through effective prioritization and follow-up. Strong interpersonal skills and good written and verbal communication skills. Advanced computer skills required, including working knowledge of MS Office: Word, Excel, and PowerPoint. To Apply: Click below on " Apply for this Position " to create a profile and apply for the position Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PM16 PI114157544
Oct 02, 2019
Beacon Health Options Job Category: Clinical - Care Mgmt Req #: UMCAR01497 Schedule: Full Time Location: CA - Cypress About The Position: Beacon Health Options is currently seeking a dynamic UM Care Manager to join our Outpatient team in Cypress, CA or remotely! The UM Care Manger Outpatient Licensed Clinician is a position in fast-paced environment that serves the members population seeking behavioral health services. The Care Manager is responsible for screening and triaging members to appropriate level of care and providing resources and referrals. This is an Evergreen requisition designed to gather a talent pool for current or future open positions. It is a way for Beacon Health Options to build a network of qualified, interested candidates for a specific job function in order to expedite the hiring process when there is a need to fill that type of role. By applying to an Evergreen requisition, you are expressing your interest for a particular job function within Beacon Health Options. In addition to submitting your resume to an Evergreen requisition, we encourage you to create a job search agent to be alerted when positions in your areas of interest become available. Position Responsibilities: Responds to screening and triaging members telephonically to determine appropriate level of care Utilization Review with providers based on claims trigger data and 6 month reviews Work collaboratively to coordinate a supportive environment and clear communication; Maintaining accurate information in Beacon's clinical documentation systems as directed Telephonic collaboration with provider and county agencies regarding members in treatment Participation in systems meetings as needed Collaborate with Primary Care Physician (PCP), Behavioral Health Professionals (BHP), and other members of the health care team, including health plan medical care managers and others to arrange and coordinate services for the member and optimize the member's ability to engage in the appropriate plan of care; Assist with NCQA and URAC initiatives Respond to urgent calls Telephonic collaboration with Members Treatment Record Reviews Attend Clinical meetings Adheres to all Beacon policies and procedures and standards of operations. Completes all required and assigned trainings. Attends all mandatory company or department meetings. Reports to each scheduled shift and commence work and perform essential job function at the start of each schedule shift. Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment. Acts as a mentor to junior team members by leading by example and guiding with a sense of integrity and team work. Assists management with identifying opportunities for staff improvement, high performing team members, and training needs of team members. Assist team members and offers suggestions to improve processes, culture, or work environment. Performs special projects and other duties as assigned and required. Telecommunicating an option Position Requirements: Education: Bachelor of Science in Nursing (BSN) or master's degree in mental health related discipline. Licenses: Licensed behavioral health clinician/nurse (LCSW, LMFT, LPCC, RN, Ph.D. or PsyD.) required in the state of California, certification as a Care Manager is preferred. Relevant Work Experience: 3 years behavioral health clinical practice required Knowledge, Skill, & Abilities: Educated in current principles and procedures of behavior health care. Knowledge of managed care and state specific expertise preferred. Demonstrated work experience to influence and negotiate to effectively manage patient care and health care outcomes. Demonstrated work experience meeting strict deadlines and established cycle times through effective prioritization and follow-up. Strong interpersonal skills and good written and verbal communication skills. Advanced computer skills required, including working knowledge of MS Office: Word, Excel, and PowerPoint. To Apply: Click below on " Apply for this Position " to create a profile and apply for the position Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD PM16 PI114157544
Beacon Health Options Job Category: Provider & Network - Relationship Mgt Req #: PROVI01374 Schedule: Full Time Location: CA - Cypress ABOUT THE POSITION We are currently seeking a dynamic Provider Relations Rep II to join our team at our office in Cypress, CA. The Provider Relations Representative II routinely interfaces with existing providers and providers' office staff to develop a solid business relationship. Conducts outreach to providers to assist in education of Beacon policies and procedures or to resolve issues. He/she coordinates, develops and processes a multitude of reports related to the provider network. Assists Manager in conducting provider meetings, education and training classes, as well as, any special projects. Establishes timely action plans and guidelines to service new and current providers, assists with network development, investigates non-standard requests and problems, and provides explanations and information to others on topics within area of expertise. Position Responsibilities: 1. Act as a resource for providers about Beacon, its contracts, policies and procedures. Provide accurate and timely responses to provider inquiries, issues and requests. 2. Regularly interact and establish solid working relationships with Customer Service, Clinical, Claims, Network Operations, IT and Contracting in resolving provider and other operational issues. 3. Remain current on regulatory and company policy that impacts the provider network and related issues. 4. Engage providers in Beacon's quality improvement activities. 5. Help to secure completed contracts and credentialing materials from key providers who have been invited to join the network. 6. Strategize with members of the management team to ensure access and availability of providers meets current standards. 7. Be the liaison between providers and other Beacon departments. 8. Plan and facilitate trainings using various technology solutions, including new applications and procedures. 9. Lead classroom-style training sessions remotely, in-person and via WebEx/video conference. 10. Conduct provider site visits and other audits to ensure provider compliance with Beacon policies and NCQA accreditation standards. 11. Strategize with members of the management team to ensure access and availability of providers meets current standards. 12. Participate in development and maintenance of plans to meet performance guarantees. 13. Assists in the identification of service level gaps and works with Manager of Provider Relations and Contracts Managers to address recruitment opportunities 14. Prepare reports and analyze data as directed by the Manager of Provider Relations or other members of the management team. 15. Solid technical writing skills with a demonstrable ability to translate technical jargon and information into business-friendly language. 16. Manage multiple, simultaneous, and complex projects. Position Requirements: Education: • High school diploma or GED required. Bachelor's degree preferred. Knowledge, Skills & Abilities: • Minimum 3 years' experience in the HealthCare field. • Customer Service experience required; provider relations experience required. • Must be detail oriented and able to work independently in a fast changing environment. • Strong understanding of managed care and health care operations. Behavioral health experience preferred. • Must be able to work collaboratively with internal staff and external providers. • Must be well organized. Requires excellent communication and writing skills. • Have a professional demeanor and good public relations abilities. • Advanced level of PC skills required in Word and Excel. Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD $NFD PM16 PI114157548
Oct 02, 2019
Beacon Health Options Job Category: Provider & Network - Relationship Mgt Req #: PROVI01374 Schedule: Full Time Location: CA - Cypress ABOUT THE POSITION We are currently seeking a dynamic Provider Relations Rep II to join our team at our office in Cypress, CA. The Provider Relations Representative II routinely interfaces with existing providers and providers' office staff to develop a solid business relationship. Conducts outreach to providers to assist in education of Beacon policies and procedures or to resolve issues. He/she coordinates, develops and processes a multitude of reports related to the provider network. Assists Manager in conducting provider meetings, education and training classes, as well as, any special projects. Establishes timely action plans and guidelines to service new and current providers, assists with network development, investigates non-standard requests and problems, and provides explanations and information to others on topics within area of expertise. Position Responsibilities: 1. Act as a resource for providers about Beacon, its contracts, policies and procedures. Provide accurate and timely responses to provider inquiries, issues and requests. 2. Regularly interact and establish solid working relationships with Customer Service, Clinical, Claims, Network Operations, IT and Contracting in resolving provider and other operational issues. 3. Remain current on regulatory and company policy that impacts the provider network and related issues. 4. Engage providers in Beacon's quality improvement activities. 5. Help to secure completed contracts and credentialing materials from key providers who have been invited to join the network. 6. Strategize with members of the management team to ensure access and availability of providers meets current standards. 7. Be the liaison between providers and other Beacon departments. 8. Plan and facilitate trainings using various technology solutions, including new applications and procedures. 9. Lead classroom-style training sessions remotely, in-person and via WebEx/video conference. 10. Conduct provider site visits and other audits to ensure provider compliance with Beacon policies and NCQA accreditation standards. 11. Strategize with members of the management team to ensure access and availability of providers meets current standards. 12. Participate in development and maintenance of plans to meet performance guarantees. 13. Assists in the identification of service level gaps and works with Manager of Provider Relations and Contracts Managers to address recruitment opportunities 14. Prepare reports and analyze data as directed by the Manager of Provider Relations or other members of the management team. 15. Solid technical writing skills with a demonstrable ability to translate technical jargon and information into business-friendly language. 16. Manage multiple, simultaneous, and complex projects. Position Requirements: Education: • High school diploma or GED required. Bachelor's degree preferred. Knowledge, Skills & Abilities: • Minimum 3 years' experience in the HealthCare field. • Customer Service experience required; provider relations experience required. • Must be detail oriented and able to work independently in a fast changing environment. • Strong understanding of managed care and health care operations. Behavioral health experience preferred. • Must be able to work collaboratively with internal staff and external providers. • Must be well organized. Requires excellent communication and writing skills. • Have a professional demeanor and good public relations abilities. • Advanced level of PC skills required in Word and Excel. Beacon Health Strategies, LLC., a Beacon Health Options company, is proud to be an Equal Opportunity Employer as well as a Drug Free Work Environment. EOE/M/F/Veterans/Disabled At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email (@BeaconHealthOptions.com). Only candidates who have applied for an open position through our Careers page (careers.beaconhealthoptions.com) will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you. #CB #GD $NFD PM16 PI114157548
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9309 # of openings: 10 Description JOB TITLE: Sales Associate IMMEDIATE MANAGER: Store Manager DIRECT REPORTS: 0 DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non - Exempt BUDGET RESPONSIBILITY: N/A THE PURPOSE As a Sales Associate , you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain True Religion merchandising standards, and safeguard company assets. THE ROLE Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Assist in floor moves, merchandising, display maintenance, and housekeeping Assist in processing and replenishing merchandise and monitoring floor stock. Assist in completing price changes within the department. Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips. Reconcile daily sales and prepare deposits and end of day reports for management. Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom. Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management. Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation. YOU ARE Retail Savvy: you understand the complexities that come with working in a luxury retail environment and its customers Goal Oriented: you work hard and strategize in order to achieve daily, monthly and yearly sales goals. Upbeat: you always have a positive and welcoming attitude towards peers and customers. Brand Knowledgeable: you know our brand like the back of your hand including all fits and styles. Fashionable: you are current with trends and are able to make styling recommendations to the customer. Fearless, Focused, Open and Fast! REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES High School Diploma Must be over 18 years of age Minimum of 6 months of retail sales experience Ability to read, count, and write to accurately complete all documentation Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder PI114065082
Sep 28, 2019
True Religion Equal Employment Opportunity/M/F/disability/protected veteran status Location: Houston Premium City: Cypress State/Territory: TX Company Order Number: 9309 # of openings: 10 Description JOB TITLE: Sales Associate IMMEDIATE MANAGER: Store Manager DIRECT REPORTS: 0 DIRECT REPORTS TITLES: N/A JOB CLASSIFICATION: Non - Exempt BUDGET RESPONSIBILITY: N/A THE PURPOSE As a Sales Associate , you will maintain outstanding customer service as per company standards, achieve individual sales goals, drive team collaboration, maintain True Religion merchandising standards, and safeguard company assets. THE ROLE Greet and acknowledge every customer, maintaining solid product knowledge and all other aspects of customer service. Maintain an awareness of all promotions and advertisements. Assist in floor moves, merchandising, display maintenance, and housekeeping Assist in processing and replenishing merchandise and monitoring floor stock. Assist in completing price changes within the department. Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information: receiving payment for products: processing credit card transactions; making correct change; processing refunds, exchanges and voids; and issuing gift certificates and credit slips. Reconcile daily sales and prepare deposits and end of day reports for management. Utilize a working knowledge of all retail merchandise including price, any special product considerations, and stock location in-store and in the back stockroom. Accurately perform all merchandise receipt processing, including processing in the POS system; merchandise inspection, tagging, stocking and display. Communicate all damages and wrong shipments to store management. Actively maintain the store appearance including keeping merchandise neatly organized and attractively displayed. Dust and clean shelves regularly, fold t-shirts and arrange merchandise to maintain the highest level of visual presentation. YOU ARE Retail Savvy: you understand the complexities that come with working in a luxury retail environment and its customers Goal Oriented: you work hard and strategize in order to achieve daily, monthly and yearly sales goals. Upbeat: you always have a positive and welcoming attitude towards peers and customers. Brand Knowledgeable: you know our brand like the back of your hand including all fits and styles. Fashionable: you are current with trends and are able to make styling recommendations to the customer. Fearless, Focused, Open and Fast! REQUIRED MINIMUM KNOWLEDGE, SKILLS & ABILITIES High School Diploma Must be over 18 years of age Minimum of 6 months of retail sales experience Ability to read, count, and write to accurately complete all documentation Ability to operate all equipment necessary to perform the job, including but not limited to standing, stooping, lifting 11 kilograms and climbing a ladder PI114065082