Servicon Systems Inc
Culver City, CA, USA
Operations Manager US-CA-Culver City Job ID: 2019-1776 Type: Full-Time # of Openings: 1 Category: Management Servicon Systems, Inc. Overview Since 1976, Servicon's flagship service - custodial services for complex and high-end environments - has been the cornerstone of our business. With more than 35 years of building and sustaining long-term relationships with our clients, we take great pride in tailoring solutions that provide real and measureable ROI and an unmatched client experience. Originating with aerospace and military installations and expanding into commercial, public and institutional markets in the 1980s, Servicon is also a nationally recognized leader in sustainability, and is CIMS GB certified. We service more than 100 million square feet daily, and down to every inch, we promise to create the clean and healthy environment that your businesses need to thrive. PM 18 Responsibilities Serves as key leadership team member for staff assigned to mid to large accounts in same or closely located sites . Program execution responsibilities include client relations, recruitment, technical / safety training programs, review of daily work schedules / work orders, quality program / inspections, assist in inventory management, and annual performance appraisals. The Operations Manager will collaborate with Area Managers, Supervisors, and Team Leads in tracking and reporting quality, performance and financial Key Performance Indicators (KPIs) Essential to this role is serving as a champion of Servicon Core Values: achieving operational excellence through Pride, Safety, Truth, Kindness, Collaboration, and Performance. Inspires, engages, guides, coaches and motivates all team members. This includes interviewing and hiring, conducting on-boarding orientation, reviewing and evaluating work quality / performance, counseling, coaching and corrective action including proper written documentation of performance improvement areas, annual performance appraisal/review, and participate in union grievances. Responsible for communicating corporate and client initiataives that directly impact delivery of contracted services. Supports compliance of Servicon corporate policy and procedures, client’s partnership agreement and Statement of Work (SOW), developing a strong client relationship that is based on integrity, professionalism, respect, responsiveness, urgency and quality performance. Interacts frequently with clients and staff in a professional and responsive way, consistent with Servicon’s company policies, values, mission, and objectives. Ensures safety protocols are fully implemented and followed within the facilities. Inspects and evaluates all areas serviced by assigned staff for safety and janitorial excellence. Conducts monthly safety meetings, on the spot corrections, counseling, and retraining on unsafe practices. Executes janitorial policies, procedures, and changes to ensure sustainable and cost-effective use of staff’s time, supplies, equipment, and processes. Helps complete deliverables in client’s agreement and Statement of Work to highest possible standards. Supports the Director of Operations and executes the full range of required management responsibilities. Produces monthly calendar of quality assurance evaluations, gathers statistics and produces account-related reports. Understands that challenges are opportunities and can provide effective solutions to assist peers and team members in resolving janitorial and scheduling issues, as well as provide recommendations for improved efficiencies. Qualifications Minimum of four (5) years’ relevant experience in a commercial building environment Strong commitment to high-level service and quality standards Demonstrated ability to coach, motivate, develop and lead a team Willingness to work a variable work schedule—to include, day shifts, evening, and night shifts Efficient computer knowledge, proficiency in utilizing all Microsoft Office programs Experience working with union contracts is preferred Bilingual (Spanish/English) desirable Successfully complete a pre-employment background check and drug screen: some roles require and extended search to be assigned to Aerospace, Healthare, or similar client sites. Servicon offers competitive benefits including paid vacation/sick/holidays, health insurance (medical, dental, vision), and 401k. Eligibility for benefits is based on a number of factors, including but not limited to job location, union designation, and job duties. Candidates will be provided an individualized benefits offering information sheet. PI115450364
Operations Manager US-CA-Culver City Job ID: 2019-1776 Type: Full-Time # of Openings: 1 Category: Management Servicon Systems, Inc. Overview Since 1976, Servicon's flagship service - custodial services for complex and high-end environments - has been the cornerstone of our business. With more than 35 years of building and sustaining long-term relationships with our clients, we take great pride in tailoring solutions that provide real and measureable ROI and an unmatched client experience. Originating with aerospace and military installations and expanding into commercial, public and institutional markets in the 1980s, Servicon is also a nationally recognized leader in sustainability, and is CIMS GB certified. We service more than 100 million square feet daily, and down to every inch, we promise to create the clean and healthy environment that your businesses need to thrive. PM 18 Responsibilities Serves as key leadership team member for staff assigned to mid to large accounts in same or closely located sites . Program execution responsibilities include client relations, recruitment, technical / safety training programs, review of daily work schedules / work orders, quality program / inspections, assist in inventory management, and annual performance appraisals. The Operations Manager will collaborate with Area Managers, Supervisors, and Team Leads in tracking and reporting quality, performance and financial Key Performance Indicators (KPIs) Essential to this role is serving as a champion of Servicon Core Values: achieving operational excellence through Pride, Safety, Truth, Kindness, Collaboration, and Performance. Inspires, engages, guides, coaches and motivates all team members. This includes interviewing and hiring, conducting on-boarding orientation, reviewing and evaluating work quality / performance, counseling, coaching and corrective action including proper written documentation of performance improvement areas, annual performance appraisal/review, and participate in union grievances. Responsible for communicating corporate and client initiataives that directly impact delivery of contracted services. Supports compliance of Servicon corporate policy and procedures, client’s partnership agreement and Statement of Work (SOW), developing a strong client relationship that is based on integrity, professionalism, respect, responsiveness, urgency and quality performance. Interacts frequently with clients and staff in a professional and responsive way, consistent with Servicon’s company policies, values, mission, and objectives. Ensures safety protocols are fully implemented and followed within the facilities. Inspects and evaluates all areas serviced by assigned staff for safety and janitorial excellence. Conducts monthly safety meetings, on the spot corrections, counseling, and retraining on unsafe practices. Executes janitorial policies, procedures, and changes to ensure sustainable and cost-effective use of staff’s time, supplies, equipment, and processes. Helps complete deliverables in client’s agreement and Statement of Work to highest possible standards. Supports the Director of Operations and executes the full range of required management responsibilities. Produces monthly calendar of quality assurance evaluations, gathers statistics and produces account-related reports. Understands that challenges are opportunities and can provide effective solutions to assist peers and team members in resolving janitorial and scheduling issues, as well as provide recommendations for improved efficiencies. Qualifications Minimum of four (5) years’ relevant experience in a commercial building environment Strong commitment to high-level service and quality standards Demonstrated ability to coach, motivate, develop and lead a team Willingness to work a variable work schedule—to include, day shifts, evening, and night shifts Efficient computer knowledge, proficiency in utilizing all Microsoft Office programs Experience working with union contracts is preferred Bilingual (Spanish/English) desirable Successfully complete a pre-employment background check and drug screen: some roles require and extended search to be assigned to Aerospace, Healthare, or similar client sites. Servicon offers competitive benefits including paid vacation/sick/holidays, health insurance (medical, dental, vision), and 401k. Eligibility for benefits is based on a number of factors, including but not limited to job location, union designation, and job duties. Candidates will be provided an individualized benefits offering information sheet. PI115450364
Servicon Systems, Inc.
Culver City, CA, USA
Servicon Systems, Inc. Servicon Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Recruiter US-CA-Culver City Job ID: 2019-1975 # of Openings: 1 Category: Human Resources Servicon Systems, Inc. Overview Servicon Systems, Inc., based in Culver City, has a great history as a family owned business serving some of Southern California's most well known office environments. With client accounts that include Aerospace, Government, Healthcare, and Refineries, we employ custodial staff in a variety of roles. Navigating the talent market is critical. And with that in mind we are seek to welcome a new Recru iter who will work collaboratively within our Talent Acquisition team to develop, implement strategies to source qualified, diverse candidates to meet position requirements from internal, external, and referral candidate pools. This role is primarily responsible for supporting full life-cycle recruiting efforts for the company. This includes administering the talent acquisition process, ensuring compliance with government regulations regarding employment, and shepherding new hires through the on-boarding experience. In addition, this position may occasionally perform a variety of Generalist duties and manage special projects as needed. Responsibilities Consult and partner with hiring managers in the development of recruiting strategies Develop and implement talent acquisition programs ensuring effectiveness, consistency, and compliance with overall strategic planning Develop and enhance community outreach programs and promote Servicon’s employment brand through a vast network of professional relationships Evaluate profiles of potential candidates and perform preliminary phone screen ad in person interview assessments Evaluate motivators of passive and active candidates, and influence decision making Serve as a primary source of staffing and recruitment strategy advice, consultation, and education Source candidates from online databases, advertisements, job fairs, networking and other creative avenues Obtain position requirements and behavioral profiles, determine compensation, ensure JD’s are updated, and manage the entire engagement process effectively May facilitate New Hire Orientations, Coordinate On-Boarding efforts, and assist with other training programs as needed Schedule employees for trainings, drug tests, and other post-offer employment requirements Keep apprised and updated on new regulations, company policies & procedures Serve as a primary user for all HR systems: ICIMS, KRONOS Qualifications Basic Qualifications 3+ years demonstrated experience with the essential duties in a mid-to-large size organization Excellent interpersonal and communication skills, strong customer-service orientation, and the ability to work effectively with all levels of the organization and with a wide range of clients, individually and in groups Proficiency with utilizing ATS and HRIS systems to manage full-cycle hiring processes Prior experience with managing a hiring process in compliance with AAP, EEO, and OFCCP guidelines Working knowledge of state and federal employment laws The ability to work in a fast-paced high-pressure work environment while executing delegated tasks and assignments Highly motivated organized self-starter focused on quality, service and teamwork Demonstrated expertise with Microsoft office suite Ability to maintain confidentiality and appropriately manage sensitive information and data Ability to read, write and speak Spanish fluently (preferred) Desired Characteristics: Bachelor’s Degree in Human Resource Management or related field and 3+ years working in HR Human Resource certification, active participation in professional human resource organizations Previous experience with iCIMS, KRONOS Workforce Ready & Workforce Now Extremely flexible, highly organized, and able to easily shift priorities PI115643038
Servicon Systems, Inc. Servicon Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Recruiter US-CA-Culver City Job ID: 2019-1975 # of Openings: 1 Category: Human Resources Servicon Systems, Inc. Overview Servicon Systems, Inc., based in Culver City, has a great history as a family owned business serving some of Southern California's most well known office environments. With client accounts that include Aerospace, Government, Healthcare, and Refineries, we employ custodial staff in a variety of roles. Navigating the talent market is critical. And with that in mind we are seek to welcome a new Recru iter who will work collaboratively within our Talent Acquisition team to develop, implement strategies to source qualified, diverse candidates to meet position requirements from internal, external, and referral candidate pools. This role is primarily responsible for supporting full life-cycle recruiting efforts for the company. This includes administering the talent acquisition process, ensuring compliance with government regulations regarding employment, and shepherding new hires through the on-boarding experience. In addition, this position may occasionally perform a variety of Generalist duties and manage special projects as needed. Responsibilities Consult and partner with hiring managers in the development of recruiting strategies Develop and implement talent acquisition programs ensuring effectiveness, consistency, and compliance with overall strategic planning Develop and enhance community outreach programs and promote Servicon’s employment brand through a vast network of professional relationships Evaluate profiles of potential candidates and perform preliminary phone screen ad in person interview assessments Evaluate motivators of passive and active candidates, and influence decision making Serve as a primary source of staffing and recruitment strategy advice, consultation, and education Source candidates from online databases, advertisements, job fairs, networking and other creative avenues Obtain position requirements and behavioral profiles, determine compensation, ensure JD’s are updated, and manage the entire engagement process effectively May facilitate New Hire Orientations, Coordinate On-Boarding efforts, and assist with other training programs as needed Schedule employees for trainings, drug tests, and other post-offer employment requirements Keep apprised and updated on new regulations, company policies & procedures Serve as a primary user for all HR systems: ICIMS, KRONOS Qualifications Basic Qualifications 3+ years demonstrated experience with the essential duties in a mid-to-large size organization Excellent interpersonal and communication skills, strong customer-service orientation, and the ability to work effectively with all levels of the organization and with a wide range of clients, individually and in groups Proficiency with utilizing ATS and HRIS systems to manage full-cycle hiring processes Prior experience with managing a hiring process in compliance with AAP, EEO, and OFCCP guidelines Working knowledge of state and federal employment laws The ability to work in a fast-paced high-pressure work environment while executing delegated tasks and assignments Highly motivated organized self-starter focused on quality, service and teamwork Demonstrated expertise with Microsoft office suite Ability to maintain confidentiality and appropriately manage sensitive information and data Ability to read, write and speak Spanish fluently (preferred) Desired Characteristics: Bachelor’s Degree in Human Resource Management or related field and 3+ years working in HR Human Resource certification, active participation in professional human resource organizations Previous experience with iCIMS, KRONOS Workforce Ready & Workforce Now Extremely flexible, highly organized, and able to easily shift priorities PI115643038