7 jobs found in covina

AltaMed Health Services We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Patient Services Advocate II US-CA-West Covina Job ID: 2019-8762 Type: Regular Full-Time # of Openings: 1 Category: Customer Service West Covina Overview Functions as an AltaMed ambassador, is welcoming and attentive to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. Also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem solving skills. Responsibilities Responsible for greeting and verifying the purpose for the patient’s visit in order to determine patient priority. Responsible for inputting all information into AltaMed’s practice management system. Responsible for verifying eligibility as well as performing financial screenings. Responsible for monitoring patient wait times and proactively communicating with patients regarding their status during the visit. Responsible for scheduling appointments. Responsible for reviewing and preparing charts in advance of the visit. Responsible for telephone management and ensuring that all calls are answered and resolved as expected. Responsible for communicating with the patient care team, which can include but is not limited to the medical assistants, providers and other team members to ensure that the patient experiences a seamless transition between hand-offs and to ensure all patient needs are met. Responsible for the collection of patient co-pays and payments, as well as the daily reconciliation of their collections. Responsible for monitoring waiting rooms and ensures that waiting areas are kept clean. Perform other related duties as assigned. Qualifications High School diploma or equivalent required. Minimum of 1 year experience required as a customer service agent, greeter, or receptionist-type role; 1½ - 2 years preferred. CPR/First Aid certificate required. Bi-lingual English/Spanish/Mandarin/Cantonese strongly preferred. PI116150052

AltaMed Health Services We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. LVN US-CA-West Covina Job ID: 2019-8802 Type: Regular Full-Time # of Openings: 1 Category: Nursing West Covina Overview Provides nursing care within licensed scope of practice. Responsibilities Provides excellent customer service at all times, to internal and external customers. Determines specific needs for each clinic and prepares area with appropriate supplies, equipment, etc. Interviews patients and/or family, reviews patients charts and progress notes to determine prior visits to the clinic, history, status of follow-up on physicians orders and definition of problems. Refers defined patient needs to physician. Instructs patient and/or family on follow-up care. Assists physician with procedures and treatments. Evaluates charts of patients who failed clinic appointments to determine urgency of follow-up care, contacts social worker when necessary and reviews with clinic staff the plan for follow-up appointments. Documents activities in his/her clinic (e.g. medication, immunization records, nursing care plans, etc.) Communicates, coordinates and consults with members of the health team while performing nursing responsibilities. Maintains adequate levels of medication, supplies, teaching aids for optimal patient care. Assists in orientation of new personnel. Participates in staff meetings and ongoing clinic nursing reviews. Provides nursing staff coverage in clinics as assigned. Participates in activities which promote own professional growth and development. Assists any and all internal or external consumers with any problems they may have in a pleasant and cooperative manner. Responsible for collecting data from "walk-in" or "phone-in" patients and follows provider orders as directed. Performs, observes, and records symptoms, interactions and progress of the patient and reports findings to the medical provider. Does not make independent medical or healthcare decisions. Assists medical providers and/or carries out medical provider’s orders by performing requested tests. Assists with special projects as assigned. Assist with referrals as needed. Responsible for assisting with the completion of all calibration of medical equipment and ensuring logs are up to date. Responsible for maintaining current knowledge of all back office policies and procedure Handles client health information at a minimum necessary to document data, access, and carry out responsibilities of the position. Performs other duties as assigned. Qualifications Graduation from an accredited LVN school. Current LVN license issued by the State of California Vocational Nursing and Psychiatric Technicians. Must maintain current CPR/First Aid training. Experience and knowledge regarding the physical, mental and social needs of the patients PI115889502

AltaMed Health Services We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Medical Assistant, III US-CA-West Covina Job ID: 2019-8796 Type: Regular Full-Time # of Openings: 1 West Covina Overview Functions as an AltaMed ambassador, is welcoming and attentive to the needs of all patients and creates a positive patient experience by managing expectations while demonstrating compassion and respect. The M.A. III will assist in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting. He/She will perform this role by building relationships with patients, listening to them and gaining their trust. He/She will also demonstrate compassion and respect and will be proactive in managing patient’s expectations. In addition, the M.A. III will function as an Electronic Health Record (EHR) Super User and will perform more administrative responsibilities that include providing feedback on Back Office processes to the Clinic Management; will serve as a role model for “Care in Action”. Will also assist in achieving department goals and objectives by providing support and guidance to the M.A. team as a mentor and trainer. Responsibilities Perform patient intake (i.e. vitals, chief complaints). Perform all requested orders (i.e. vaccines, medication administration, labs, CLIA Waive Test, Hearing, Vision, etc.) in order to prepare for provider visit. Document intake into EHR (for all specialties) and function as a system superuser for AltaMed’s EHR. Makes rounds and manages patient flows in back and front offices. Ensures patient care areas clean and stocked, including supply, medicine, and vaccine inventories/logs. Function as a patient advocate by ensuring patient concerns are resolved and/or addressed in a timely manner. Responsible for assisting in the training and development of new and/or existing staff as needed; includes completing random chart audits. Responsible for providing feedback regarding back office procedures to all clinic management regarding improvements in patient/work flow. Responsible for participating in interviews and selection process for M.A. I & II as needed; includes providing performance-based feedback for existing staff. Performs other related duties as assigned. Addendum for Assistant, Medical IIIs working with Hierarchical Condition Category Coding: Skills and Abilities Understand and retain the HCC information. Motivated to retrieve the medical records. Organizational skills to keep track and then disseminate the information to various sites. Ability to learn common HCC diagnoses and the types of medical records are needed. Additional Duties and Responsibilities Travel between clinics wherever the provider is working. Preview provider schedule; retrieve targeted medical records needed to allow provider to document patient’s HCC diagnoses before appointment date. Gather targeted medical records for other providers to support them in their HCC documentation. Track all medical records requested and obtained. Tally, track and record HCC diagnoses that should be captured based on the medical records - e.g. calcification of aorta, pulmonary hypertension. Send medical record(s) obtained as well as the HCC diagnoses information to the site administrators 1-2 days before the office visit. Send weekly spread sheet with names of patients and the HCC diagnoses to the Managed Care Department so the charts can be monitored for completion of documentation. Develop a better and more trusting relationship with the outside facilities that will allow for quicker response and avoidance of redundant phone calls Qualifications Medical Assistant certificate along with a high school diploma or equivalent required. CPR/First Aid certificate required. A minimum of 3 years experience as a back office Medical Assistant required; 4 years preferred. Prior experience as a “lead” or “first line supervisor” strongly preferred. Bi-lingual English/Spanish/Mandarin/Cantonese strongly preferred. PI115889564

AltaMed Health Services We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. LVN US-CA-West Covina Job ID: 2019-8705 Type: Regular Full-Time # of Openings: 1 Category: Nursing West Covina Overview Provides nursing care within licensed scope of practice. Responsibilities Provides excellent customer service at all times, to internal and external customers. Determines specific needs for each clinic and prepares area with appropriate supplies, equipment, etc. Interviews patients and/or family, reviews patients charts and progress notes to determine prior visits to the clinic, history, status of follow-up on physicians orders and definition of problems. Refers defined patient needs to physician. Instructs patient and/or family on follow-up care. Assists physician with procedures and treatments. Evaluates charts of patients who failed clinic appointments to determine urgency of follow-up care, contacts social worker when necessary and reviews with clinic staff the plan for follow-up appointments. Documents activities in his/her clinic (e.g. medication, immunization records, nursing care plans, etc.) Communicates, coordinates and consults with members of the health team while performing nursing responsibilities. Maintains adequate levels of medication, supplies, teaching aids for optimal patient care. Assists in orientation of new personnel. Participates in staff meetings and ongoing clinic nursing reviews. Provides nursing staff coverage in clinics as assigned. Participates in activities which promote own professional growth and development. Assists any and all internal or external consumers with any problems they may have in a pleasant and cooperative manner. Responsible for collecting data from "walk-in" or "phone-in" patients and follows provider orders as directed. Performs, observes, and records symptoms, interactions and progress of the patient and reports findings to the medical provider. Does not make independent medical or healthcare decisions. Assists medical providers and/or carries out medical provider’s orders by performing requested tests. Assists with special projects as assigned. Assist with referrals as needed. Responsible for assisting with the completion of all calibration of medical equipment and ensuring logs are up to date. Responsible for maintaining current knowledge of all back office policies and procedure Handles client health information at a minimum necessary to document data, access, and carry out responsibilities of the position. Performs other duties as assigned. Qualifications Graduation from an accredited LVN school. Current LVN license issued by the State of California Vocational Nursing and Psychiatric Technicians. Must maintain current CPR/First Aid training. Experience and knowledge regarding the physical, mental and social needs of the patients PI115889744

AltaMed Health Services We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Medical Assistant, III US-CA-West Covina Job ID: 2019-8703 Type: Regular Full-Time # of Openings: 1 Category: Clinical Services West Covina Overview Functions as an AltaMed ambassador, is welcoming and attentive to the needs of all patients and creates a positive patient experience by managing expectations while demonstrating compassion and respect. The M.A. III will assist in the provision of direct patient care by performing routine patient care procedures and technical/clerical support services in the clinical setting. He/She will perform this role by building relationships with patients, listening to them and gaining their trust. He/She will also demonstrate compassion and respect and will be proactive in managing patient’s expectations. In addition, the M.A. III will function as an Electronic Health Record (EHR) Super User and will perform more administrative responsibilities that include providing feedback on Back Office processes to the Clinic Management; will serve as a role model for “Care in Action”. Will also assist in achieving department goals and objectives by providing support and guidance to the M.A. team as a mentor and trainer. Responsibilities Perform patient intake (i.e. vitals, chief complaints). Perform all requested orders (i.e. vaccines, medication administration, labs, CLIA Waive Test, Hearing, Vision, etc.) in order to prepare for provider visit. Document intake into EHR (for all specialties) and function as a system superuser for AltaMed’s EHR. Makes rounds and manages patient flows in back and front offices. Ensures patient care areas clean and stocked, including supply, medicine, and vaccine inventories/logs. Function as a patient advocate by ensuring patient concerns are resolved and/or addressed in a timely manner. Responsible for assisting in the training and development of new and/or existing staff as needed; includes completing random chart audits. Responsible for providing feedback regarding back office procedures to all clinic management regarding improvements in patient/work flow. Responsible for participating in interviews and selection process for M.A. I & II as needed; includes providing performance-based feedback for existing staff. Performs other related duties as assigned. Addendum for Assistant, Medical IIIs working with Hierarchical Condition Category Coding: Skills and Abilities Understand and retain the HCC information. Motivated to retrieve the medical records. Organizational skills to keep track and then disseminate the information to various sites. Ability to learn common HCC diagnoses and the types of medical records are needed. Additional Duties and Responsibilities Travel between clinics wherever the provider is working. Preview provider schedule; retrieve targeted medical records needed to allow provider to document patient’s HCC diagnoses before appointment date. Gather targeted medical records for other providers to support them in their HCC documentation. Track all medical records requested and obtained. Tally, track and record HCC diagnoses that should be captured based on the medical records - e.g. calcification of aorta, pulmonary hypertension. Send medical record(s) obtained as well as the HCC diagnoses information to the site administrators 1-2 days before the office visit. Send weekly spread sheet with names of patients and the HCC diagnoses to the Managed Care Department so the charts can be monitored for completion of documentation. Develop a better and more trusting relationship with the outside facilities that will allow for quicker response and avoidance of redundant phone calls Qualifications Medical Assistant certificate along with a high school diploma or equivalent required. CPR/First Aid certificate required. A minimum of 3 years experience as a back office Medical Assistant required; 4 years preferred. Prior experience as a “lead” or “first line supervisor” strongly preferred. Bi-lingual English/Spanish/Mandarin/Cantonese strongly preferred. PI115889774

AltaMed Health Services We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Food Preparation Aide,I US-CA-Covina Job ID: 2019-8741 Type: Regular Full-Time # of Openings: 1 Category: Clinical Services Covina - PACE Overview Assists in routine food preparation tasks associated with all food services including breakfast and lunch preparations, home meals, center snacks, and special events. Responsibilities Set up tables, water, creamer, napkins, etc. Assist in the serving of meals. Assist in the cleaning of the dining area after all meals have been served. Review special diet lists and present trays as instructed; will use discretion to protect patient privacy as much as possible. Assist in taking breakfast and lunch temperatures when food arrives and when food is served as needed. Maintain and clean refrigerator as needed. Label and date food as needed. Fax in meal count for breakfast and lunch to Caterer as needed. Review and adjust next day’s menu count, milk and juice as needed. Maintain food order records as needed. Keep storeroom clean and organized. Assist with tallies of all meals served. Assist in the preparation of the meal delivery ticket form. Perform related duties as assigned. Qualifications California Food Handler Certificate of Achievement. CPR/First Aid training required. High School diploma preferred. A minimum of one year experience working as a Food Preparation Aide preferred; experience working with the elderly population and their families preferably in a community agency or health care setting also preferred. Bilingual: English/Spanish/Mandarin/Cantonese depending on location preferred. PI115520720

AltaMed Health Services We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. CNA US-CA-Covina Job ID: 2019-8761 Type: Regular Full-Time # of Openings: 1 Category: Clinical Services Covina - PACE Overview Under the direct supervision of the CNA/PCA Supervisor , the CNA/PCA II oversees and coordinates all CNA/PCA I’s work and ensures that they are in compliance with MD’s, PA’s, and RN’s directions, therapist’s, nutritionist’s and other staff members’ orders. In the absence of the CNA/PCA Supervisor, this position ensures appropriate coordination of services and staff oversight. Responsibilities Assist CNA/PCA Supervisor and other clinical staff to determine needs for patient care and assistance in activities of daily living (ADL), such as bathing, dressing, toileting, eating and ambulating. Assist in the provision of health education and counseling to patient when indicated by the plan of care. Provide assistance to the participant in obtaining medical services from providers, such as incontinent supplies. Assist in the development and implementation of the nursing component in the plan of care in conjunction with the interdisciplinary team. Assist in the provision of supportive and restorative nursing as indicated by the treatment plan by engaging participants during exercise. Notify clinical staff of any reported or observed change in participants’ health status to facilitate further assessment of their condition. Assist and/or oversee the collection of diet cards for each participant, meal distribution and arts/crafts distribution. Assist with participant’s personal care such as bathing, dressing, etc., as needed. Ensure that PCA/CNA staff record arrival and departure times and all other required documentation for MSR and medical record-keeping on a timely basis. Oversee and coordinate all CNA/PCA related services to ensure compliance with MD’s, PA’s, RN’s, therapist’s and nutritionist’s orders. Mandatory attendance and active participation in the interdisciplinary team meeting proceedings. Assist CNA/PCA Supervisor in coordinating team assignments and work flow; includes training, disciplinary actions, and performance evaluations for PCA/CNA staff. Perform other related duties as assigned. Qualifications Certified Nursing Aide education and training. Nurse Assistant Certificate by the State ofCalifornia, Department of Health and Human Services - Aid and Technician Certification.Current CPR/First Aid Certificate required. A minimum of 2 years experience working with physically or mentally impaired older persons strongly preferred. Bilingual: English/Spanish/Mandarin/Cantonese depending on location preferred. PI115520501