4 jobs found in burlingame

Location: US-CA-Burlingame ID: 2019-16587 # of Openings: 2 Category: Operations Store Number: 1013 Doing Business As: Benihana Burlingame Business Unit: Benihana International Inc. Position Type: Full-Time Overview Responsible for interacting with our guests and ensuring they have an excellent dining experience. Responsible for positive guest interactions while serving guests in a friendly, timely and efficient manner. Responsibilities Maintains a Guest focus while performing duties. Assumes 100% responsibility for quality guests' experience. Welcome and greet guests within two minutes of being seated. Informs guests of specials and menu changes. Offers specific beverage, appetizer, entre, and dessert recommendations either upon request or you genuinely feel your guests will enjoy. Answer questions about our food, beverages and other restaurant functions and services. Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table. Deliver food and beverages from kitchen and bar to guests in a timely matter. Clean and prepare the table for the arrival of menu items. Perform side work during each shift as required by service station assignment. Complete opening and closing checklists. Maintain clean and stocked service and dining areas. Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Provide proactive beverage refills Prepare final bill, present check to guest, accept payment, and process through the POS system. Be ready and willing to assist fellow servers before they ask. Thank guests for their visit and invite them to return. Attends all scheduled employee meetings and brings suggestions for improvement. Notify manager-on-duty any time a guest is not 100% satisfied with their experience Performs other duties as assigned by a supervisor. Qualifications Experience and Education: Previous server experience in restaurant or hospitality required or minimum six months experience working at a Benihana, Inc. in a host, busser or other similar guest interfacing position. Must have good performance and manager reference. Must have a High School diploma or GED. An equivalent combination of education and experience will be considered. Must be eligible to work in the United States. Must be 18 years of age or older as required by state law to serve alcoholic beverages. Must have the ability to handle money and operate a point-of-sale system. Must have food handler's card and alcohol awareness training certification where required by state and local laws. Shift Flexibility: Must be able to work different shifts, including holidays, nights and weekends. Must be able to work overtime as required. Physical Demands : Must be able to work in a standing position for prolonged periods of time. Must be able to work under stress, have excellent organizational skills and multi-task throughout shift. Must have a clean, professional appearance with excellent grooming habits. Be able to safely lift, carry and easily maneuver trays of food frequently weighing up to 25 pounds. #JT Not ready to apply? Join our Talent Network! Text "Benihana" to 51893. PI115815861

Location: US-CA-Burlingame ID: 2019-16586 # of Openings: 4 Category: Operations Store Number: 1013 Doing Business As: Benihana Burlingame Business Unit: Benihana International Inc. Position Type: Full-Time Overview Greets and welcomes guests upon arrival. Answers telephone, takes reservations and manages the efficient and timely seating of guests to a table providing menu and server information once seated. Manages special seating requests consistent with table seating guidelines and table availability. Relays guest seating and information to servers and bus persons. Oversees dining room activity to ensure guest seating efficiency. Responsibilities Greets all guests warmly and with a smile upon their arrival and escorts them to a table, balancing the flow among the server stations. Ensures table selection corresponds with proper rotation, customer seating preference and size of party. Utilizes customer paging system when business dictates and as applicable. Assists with seating requests when necessary and provides customers with clean menus. Relays information to service staff, requests feedback from customers as to their experience and gives a final salutation upon exit from the restaurant. Maintains a clean and organized station. Ensures the cleanliness of menus, and keeps necessary stock of pens, pencils, menus and other departmental supplies. Promptly answers the phones with appropriate greeting. Responds to guest inquiries related to operating hours, reservations, directions to restaurant or other. Ensures backup coverage for host stand when necessary. Completes all side work requirements prior, during and after shift. Periodically checks restrooms for cleanliness and proper stocking of supplies. Maintains the cleanliness and organization of the t-shirt cabinet and t-shirt storage area. Performs other duties as assigned by a supervisor. Qualifications Experience and Education: Previous host/hostess experience in restaurant or hospitality required. Must have a High School diploma or GED. Must 18 years of age or older. Must be eligible to work in the United States. Physical Demands : Must be able to work in a standing position for prolonged periods of time. Must be able to work under stress, have excellent organizational skills and multi-task throughout shift. Must have a clean, professional appearance with excellent grooming habits. Food Knowledge, Preparation, Production and Safety : Must be able to learn and describe menu items to guests when requested. Shift Flexibility: Must be able to work different shifts, including holidays, nights and weekends. Must be able to work overtime as required. #JT Not ready to apply? Join our Talent Network! Text "Benihana" to 51893. PI115815862

Location: US-CA-Burlingame ID: 2019-16795 # of Openings: 3 Category: Operations Store Number: 1013 Doing Business As: Benihana Burlingame Business Unit: Benihana International Inc. Position Type: Part-Time Overview Responsible for all grilled, broiled, fried and sauted items prepared in the kitchen. Preparation and portioning of food items prior to cooking, such as tempura items, sauces, and grilled items. Other duties include plating and garnishing cooked items. Responsible for maintaining a sanitary kitchen workstation. Responsibilities In accordance with Benihana's service and cooking procedures: Prepares or directs preparations of all recipes in compliance with portions sizes, quality standards, department rules, policies and procedures in the Benihana Kitchen Guide and the Employee Handbook. Prepares an extensive variety of cold and hot food items utilizing standardized recipes. Prepares specially requested items. Plan food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food is preserved. Selects/utilizes knives, hand tools, utensils and equipment to portion, cut, slice, broil, roast, carve, skewer, garnish, maintain holding temperature, grill or otherwise produce food on the kitchen line. Comply with established sanitation standards, personal hygiene, and health standards, observe proper food preparation and handling techniques as outlined in the Benihana Kitchen Guide and Employee Handbook. Keeps Head Kitchen Chef informed of inventories. Report necessary equipment repair and maintenance to the Manager. Brings to the attention of the Head Kitchen Chef any unsanitary equipment, storage/work areas and/or products. Communicates with Lead Line Cook to facilitate customer orders efficiently and within required ticket times. Follows all federal, state, and local laws, codes and regulations outlined by the General Manager and the Employee Handbook. Keep work area neat, organized and clean at all times; clean and maintain equipment used in food preparation. Performs other duties as assigned by a supervisor. Qualifications Experience and Education: Experience in the restaurant industry is a plus. Bilingual preferred. A high school diploma or equivalent preferred. Must be 18 years of age. Food Knowledge, Preparation, Production and Safety : Ability to prepare food for consumption with background knowledge of proper techniques and equipment to be used. Knowledge of industry standards on beverage and food storage and handling techniques is highly desirable.Where applicable, holds a state and/or local food handlers card. Physical Demands : Must be able to perform a variety of physical activities including, but not limited to, standing for long periods of time, climbing, walking, bending, reaching, stooping and lifting up to 55 lbs. Ability to carry and lift cookware (pots, pans, etc) containing hot or cool foods and liquids. Ability to use sharp knives and cooking utensils. Must be able to use cleaning compounds and cleaning products. Must be able carry large bins filled with dishes, silverware and other eating utensils. Exposure to hot and/or cold temperatures required (stove, freezer, etc.) Shift Flexibility: Must be able to work different shifts, include holidays, nights and weekends. Must be able to work overtime as required. #JT Not ready to apply? Join our Talent Network! Text "Benihana" to 51893. PI115815872

Location: US-CA-Burlingame ID: 2019-15638 # of Openings: 2 Category: Operations Store Number: 1013 Doing Business As: Benihana Burlingame Business Unit: Benihana International Inc. Position Type: Full-Time Overview Founded in 1964, Benihana is the leading Japanese Restaurant in the dining Industry. The key to our success is simple: Our ability and passion for hiring the right people, investing in their training and development and keeping them happy! We recognize that growth and development is a process that never ends, that relationships need constant nurturing and that improvement is always possible. We are always open to individuals that have the passion and commitment to grow with the Benihana Family and share in our Success! Responsibilities Guest Related Seeks out and uses service-related guest feedback and takes appropriate action to continually improve the level of service, drive overall guest satisfaction, increase return visits and reduce guest complaints. Develops and implements plans to continually improve guest satisfaction in the areas of server attentiveness and table cleanliness. Concentrates on training service personnel, to continually improve the guest experience. Ensures safety, sanitation and security guidelines are followed at all times and immediately resolves any items identified in inspections. Reinforces suggestive selling behaviors by ensuring that the guest is invited to enjoy sushi, side orders, beverages and desserts as part of the dining experience. Is responsible for maintaining the Benihana standards of products, services and quality. Creates and fosters a culture to make wine and sake an integral part of every guest's dining experience. Creates an atmosphere that insures guests to feel welcome and wish to return. Employee Related Sources, recruits and selects diverse, highly skilled service and front of house employees. Guarantees commitment to dress/grooming and personal hygiene standards. Ensures steps of service are consistently executed by training, developing and holding employees accountable. Supports other managers in food and beverage training to develop the front of house employees. Delivers timely performance feedback in the form of active coaching, counseling and recognition. Prepares fair and consistent front of house schedules in a timely manner. Ensures appropriate staffing levels to deliver a great guest dining experience. Takes necessary disciplinary action, including dismissal for unacceptable behavior or performance decisively. Conducts an all staff meetings at least once every four weeks. Is able to effectively address employee relations issues, appropriately problem-solve and liaison with the Human Resource department as necessary. Investor Related Develops and implements service plans that outline specific initiatives to increase return visits. Inspires teamwork among managers to build guest counts, sales and earnings through providing a superior dining experience for the guest. Manages beverage costs and monitors to ensure that all beverages are properly pre-checked and accounted for. Is responsible for protecting the company's assets and interests from damage and theft. Keeps equipment functional. Leadership Related Takes a leadership role in initiating service standards that support the goal of delighting the guest. Demonstrates the appropriate level of knowledge and problem-solving and decision-making skills needed to drive service initiatives. Holds employees accountable for excellent service-related results and fosters an environment of open, clear, two-way communication. Gives feedback and offers retraining or redirection to raise performance. Quickly takes the necessary and appropriate action when performance falls below standards. Acts as an ambassador and enforcer of company regulations, policies and procedures. Has general knowledge of Japanese culture relating to the Benihana Concept. Must have thorough working knowledge of restaurant operational procedures in all phases including equipment. Has full knowledge of corporate regulations, policies and procedures. Has general knowledge of laws (both federal and local) that govern the restaurant industry. Is able to tabulate, compute and analyze business statistics of the Benihana Restaurant. Is able to use a personal computer or laptop computer provided by the Company for tasks given by the Company. Is able to operate and teach employees the P.O.S System. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Required: Two to five years of restaurant management experience working in a high volume full service concept. Preferred: Bachelor's degree (B. A.) from four-year college or university; one to two years restaurant management experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Outlook Contact Management systems; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Other Skills and Abilities Experience communicating and working with individuals from various socio-economic backgrounds Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate. #BH #CB #JT Not ready to apply? Join our Talent Network! Text "Benihana" to 51893. PI115815808