Description: General Responsibilities The Project Manager will represent the multi-family sales group with established and new customers as well as contractors in the field. Project Manager will support Account Mangers in managing multifamily projects and jobs ensuring product is delivered according to established schedules and handling any customer service items in a timely manner. Essential Duties and Responsibilities • Serve as main point of contact between job site contractor and customer and all internal departments. • Create shop drawings and submittals to be reviewed and submitted by Account Managers • May field measure and adjust shop drawings accordingly • Accurate order entry into company ERP system (price and delivery requirements) • Visit job sites with Account Managers to meet with key contacts for the job • Attend site meetings when requested • Work with internal departments to ensure shipments are expedited and tracked for on-time delivery to job sites • Manage calls from the field with regards to install questions, issues, etc. • Assist to resolve discrepancies (freight claims, RGAs) and job close-outs • Assist accounting in resolving any customer and/or vendor billing disputes • Maintain a complete and detailed project folder for each job • Develop and maintain strong relationships with customer, vendor, sales and all internal departments .Requirements: Knowledge, Skills and Abilities • Strong organization skills with the ability to handle multiple tasks simultaneously • Solid time management skills and ability to meet simultaneous time lines • Strong communication and customer service skills via email, phone to a varying customer base • Ability to work in a team environment with limited supervision • Ability to assess problems, find root cause and resolve to customer satisfaction • Solid working knowledge of Microsoft Office (Excel, Word, Outlook) • Ability to use intranet effectively to research product and track shipments. • Ability to accurately field measure Education and Experience • 5+ years project management experience in a construction environment • Preferred work experience supplying building materials in a distribution channel • Understanding of pricing, purchasing and vendor relations • Experience using 2020 design software or equivalent • Bachelors degree or equivalent preferred PM19 PI116953831
Jan 10, 2020
Description: General Responsibilities The Project Manager will represent the multi-family sales group with established and new customers as well as contractors in the field. Project Manager will support Account Mangers in managing multifamily projects and jobs ensuring product is delivered according to established schedules and handling any customer service items in a timely manner. Essential Duties and Responsibilities • Serve as main point of contact between job site contractor and customer and all internal departments. • Create shop drawings and submittals to be reviewed and submitted by Account Managers • May field measure and adjust shop drawings accordingly • Accurate order entry into company ERP system (price and delivery requirements) • Visit job sites with Account Managers to meet with key contacts for the job • Attend site meetings when requested • Work with internal departments to ensure shipments are expedited and tracked for on-time delivery to job sites • Manage calls from the field with regards to install questions, issues, etc. • Assist to resolve discrepancies (freight claims, RGAs) and job close-outs • Assist accounting in resolving any customer and/or vendor billing disputes • Maintain a complete and detailed project folder for each job • Develop and maintain strong relationships with customer, vendor, sales and all internal departments .Requirements: Knowledge, Skills and Abilities • Strong organization skills with the ability to handle multiple tasks simultaneously • Solid time management skills and ability to meet simultaneous time lines • Strong communication and customer service skills via email, phone to a varying customer base • Ability to work in a team environment with limited supervision • Ability to assess problems, find root cause and resolve to customer satisfaction • Solid working knowledge of Microsoft Office (Excel, Word, Outlook) • Ability to use intranet effectively to research product and track shipments. • Ability to accurately field measure Education and Experience • 5+ years project management experience in a construction environment • Preferred work experience supplying building materials in a distribution channel • Understanding of pricing, purchasing and vendor relations • Experience using 2020 design software or equivalent • Bachelors degree or equivalent preferred PM19 PI116953831
Description: Do you enjoy providing exceptional customer service? Do you want to work for a company that appreciates its employees and has been serving the community for over 85 years? The Norfolk Companies may be for you. We are currently seeking self-motivated, customer service driven candidates for our delivery role. General Responsibilities • Expedite and complete assigned daily deliveries to customer locations in a safe, friendly and professional manner. • Responsible to operate the equipment safely and to ensure each load is complete and properly secured at all times. • Position will require safely unloading of product at delivery location by hand or hand truck. (up to 80 lbs.) • Organized to ensure all paperwork for orders is signed and received. Candidates must have a minimum of 3 years delivery driving experience preferably within the metro Boston area. Drivers must ensure to maintain a clean driving record, be physically fit to perform daily deliveries and able to maintain a DOT medical card. .Requirements: Knowledge, Skills and Abilities • Knowledge of delivery area and ability to use GPS/Map book • Able to demonstrate safe driving habits and pass a road test • Good communication and customer service skills • Knowledgeable of state and federal DOT regulations • Employee is also required to read and comprehend English. • Able to use handheld devices for delivery recordkeeping as well as check texts and emails as needed. Education and Experience • 3+ years delivery experience using a box truck or transit van (for store location) • Clean driving record. No accidents within last 5 years. • Position requires a current DOT Medical Card. Physical Requirements • Able to lift 50 lbs without assistance and up to 100 lbs with a 2-person lift • Able to sit for long periods of time • While performing the duties of this job, the employee is regularly required to talk and hear. • Specific vision abilities required by this job include close and night vision (based on job tasks). • Noise level in the work environment is usually moderate to heavy. • Almost always exposed to outside weather conditions. • Frequently required to walk distances over 200 yards both flat surface and construction sites • Frequently required to lift and securely carry fragile items of 80+ pounds for a moderate distance. • Frequently required to climb stairs to deliver products. • Frequently exposed to heavy equipment such as delivery vehicles or fork trucks. • Employee will regularly be exposed to construction materials and visit construction sites. • Subject to post accident drug and/or alcohol testing while employed by the company. • Able to wear work boots, hard hat, safety glasses, safety vests as required by delivery location. The Norfolk Companies provide competitive benefits including medical & dental insurance, 401k with a generous company match, Paid Time Off, uniforms, free company fitness center (at our Braintree location) and voluntary vision, life & short-term disability insurance PM19 PI116953835
Jan 10, 2020
Description: Do you enjoy providing exceptional customer service? Do you want to work for a company that appreciates its employees and has been serving the community for over 85 years? The Norfolk Companies may be for you. We are currently seeking self-motivated, customer service driven candidates for our delivery role. General Responsibilities • Expedite and complete assigned daily deliveries to customer locations in a safe, friendly and professional manner. • Responsible to operate the equipment safely and to ensure each load is complete and properly secured at all times. • Position will require safely unloading of product at delivery location by hand or hand truck. (up to 80 lbs.) • Organized to ensure all paperwork for orders is signed and received. Candidates must have a minimum of 3 years delivery driving experience preferably within the metro Boston area. Drivers must ensure to maintain a clean driving record, be physically fit to perform daily deliveries and able to maintain a DOT medical card. .Requirements: Knowledge, Skills and Abilities • Knowledge of delivery area and ability to use GPS/Map book • Able to demonstrate safe driving habits and pass a road test • Good communication and customer service skills • Knowledgeable of state and federal DOT regulations • Employee is also required to read and comprehend English. • Able to use handheld devices for delivery recordkeeping as well as check texts and emails as needed. Education and Experience • 3+ years delivery experience using a box truck or transit van (for store location) • Clean driving record. No accidents within last 5 years. • Position requires a current DOT Medical Card. Physical Requirements • Able to lift 50 lbs without assistance and up to 100 lbs with a 2-person lift • Able to sit for long periods of time • While performing the duties of this job, the employee is regularly required to talk and hear. • Specific vision abilities required by this job include close and night vision (based on job tasks). • Noise level in the work environment is usually moderate to heavy. • Almost always exposed to outside weather conditions. • Frequently required to walk distances over 200 yards both flat surface and construction sites • Frequently required to lift and securely carry fragile items of 80+ pounds for a moderate distance. • Frequently required to climb stairs to deliver products. • Frequently exposed to heavy equipment such as delivery vehicles or fork trucks. • Employee will regularly be exposed to construction materials and visit construction sites. • Subject to post accident drug and/or alcohol testing while employed by the company. • Able to wear work boots, hard hat, safety glasses, safety vests as required by delivery location. The Norfolk Companies provide competitive benefits including medical & dental insurance, 401k with a generous company match, Paid Time Off, uniforms, free company fitness center (at our Braintree location) and voluntary vision, life & short-term disability insurance PM19 PI116953835