Neta
Bedford, MA, USA
Location: Franklin, MA PARALLEL Delivery Operations Manager NETA's patient home delivery program is expanding with the goal of promoting broad access to medical cannabis to the MA patient community. The Delivery Operations Manager will be at the forefront of this exciting new service and play a pivotal role in scaling the home delivery program up through data analysis, customer experience design, and flawless operational execution. Position: The Delivery Operations Manager is primarily responsible for the day-to-day oversight of program operations as well as process improvement and program expansion. The role works cross functionally with members of the Parallel product and e-commerce team, retail management teams, inventory, IT, security, and transport as well as outside vendors Authority and Supervision: Reports directly to Director of Inventory, with a dotted line to VP of Product Management & Digital Commerce Oversees Delivery Driver team...