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OSI Group OSI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status or any other characteristic protected by law. Senior Applications Services Specialist 2019918 POSITION SUMMARY Under broad supervision, is responsible for ensuring the effective operation of core business applications through daily service activities that include, but are not limited to, support system compatibility analysis, issue troubleshooting and resolution, interface management, and vendor relationship management. MAJOR POSITION RESPONSIBILITIES (i.e., Policies, procedures, goals, etc. for which you are responsible.) Responsible for all Movex/M3 system administration which includes, but is not limited to, ensuring the continuous operation of the Movex/M3 environments by managing the vendor responsible for maintaining the database and its operational integrity; and by managing system security through individual user administration and security structure Work closely with internal customers to plan and implement core business applications including first-time implementations and routine and ad hoc upgrades; ensure technical functional objectives are met. Apply patches and service packs to enterprise installed application software as needed. Monitor application infrastructure compatibility needs and arrange for upgrades to operating systems and web browsers as required. Establish and administer routine and emergency back-up and restoration procedures and processes for enterprise installed application software. Participate in the evaluation of new applications and make recommendations related to enterprise installation strategies, interfaces, and user deployment. Support the development, testing, and debugging of applications by executing back-end processes and establishing and maintaining a test environment. Monitor and perform database integrity tests to ensure the stability and usability of application environments to minimize user downtime and productivity interruptions. Respond to end user requests for application access and assistance with training, operational errors, connectivity issues, and interface failures. Provide short- and long-term solutions to issues as appropriate. Participate in internal and external audits requiring disclosure of system administrative processes and procedures; provide responses and solutions to identified issues; implement solutions as directed. Maintain knowledge of current and evolving technologies in order to provide continued support to applications and end users. Perform other duties as assigned. EDUCATION/EXPERIENCE/SKILLS Bachelor’s degree in computer science, information systems, or related field or equivalent knowledge, analytical ability and communication skills acquired through working in similar roles. Four or more years of experience working in a corporate IT function managing the administration of business applications and systems, specifically the Movex/M3 ERP application system. Ability to develop, manage and execute simple to moderately complex software application projects. Ability to quickly learn new technologies and apply that learning to core business application support. Ability to communicate clearly and effectively, both verbally and in writing, with individuals at all levels of the organization. OSI believes all persons have the right to be treated with dignity and respect. It is the policy of OSI to provide equal employment opportunity (EEO) to all persons regardless of age, national origin, gender, race, color, religion, pregnancy, gender identity, sexual orientation, protected veteran status, disability, or any other characteristic protected by federal, state or local law. All applicants will receive consideration for employment based on merit, qualifications and business needs. OSI participates in the E-Verify program. Barrington, Illinois, United States Full-Time/Regular PI115834089