Sumaria Systems
Air Force Academy, CO, USA
Sumaria Systems Job Title: IT Support Lead - USAF Academy
Job Description:
The Information Technology (IT) Support Lead at the United States Air Force Academy is responsible for leading a Technical Support Team that provides daily IT support services to the Cadet and Faculty Academic Mission (CFAM). In addition, the IT Support Team Lead serves as the primary on-site liaison to the Air Force's Cadet and Faculty Academic Team to develop, test and implement processes for new computer user accounts, software configurations, and other IT related support services.
The IT Support Lead shall support and perform duties in the following areas: Software & Services Procurement Support, Software Management & Troubleshooting, Computer Account Processes, and Networking Services. The CFAM office supports a wide range of dynamic IT services and works with the USAF Academy's academic team to identify and incorporate emerging IT technologies into the academic mission...