Client Relationship Manager

  • IDC
  • Framingham, MA
  • Apr 15, 2019

Job Description


Requisition Number 2018-1424
Functional Area Research
Location US-MA-Framingham
# of Openings 1


IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future.

IDC seeks a Client Relationship Manager to join the company's growing proprietary and customized Technology, Media, and Telecom (TMT) research offering to the financial services community. IDC's Investment research team works directly with many of the world's premier sell-side firms, hedge funds, mutual funds, venture capital firms and private equity funds in providing fundamental research support to their analysts. The Client Relationship Manager's primary responsibilities will include providing clients with best-in-class customer service in support of their research projects. There will be growing opportunities to apply project management skills and generate new research, serving as a liaison between different financial client teams.


The Client Relationship Manager position will include specific research and client service responsibilities focused on supporting the research needs of sell-side, buy-side, VC and private equity institutions. Ongoing activities will include the following:

  • Handling incoming research requests from an assigned group of clients
  • Create strong partnerships with clients; building credibility by being responsive, diligent, and relevant
  • Coordinate research calls, in-person meetings and custom projects with financial clients and IDC analysts
  • Serve as an overall team player supporting clients and colleagues in a very collaborative environment


  • Bachelor's Degee or equivalent experience
  • 2-5 years of experience in financial services
  • A strong understanding of the research needs of the investment community as well as a strong interest in technology
  • Positive perspective and a good sense of humor
  • Strong collaboration skills
  • Excellent verbal and written communication skills
  • Experience working in a technology or other fast-paced environment

About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.