Community Outreach Manager

  • KaBOOM!
  • Washington, DC, USA
  • Mar 25, 2019
Full time Non-profit-Social Services Sports and Physical Recreation Social Services Nonprofit-Social Services Other

Job Description

Position Name: Community Outreach Manager
Salary range: $45,000-$50,000

Community Outreach Managers (COM) are results-focused team players who excel at listening to and communicating with people. COMs are responsible for identifying, screening and preparing child-serving organizations to receive KaBOOM! grants. They build external strategic partnerships and advocate for those partners during the screening process. COMs adeptly align community needs, Funding Partners’ interests and KaBOOM! grant program goals for each funding opportunity.

Duties and Responsibilities:  

Match Community Partners with Funding Opportunities
  • Garner playground grant applications through research, networking, email and phone communication; analyze submitted applications to determine viability and alignment with funding opportunities
  • Lead conversations with decision makers and community members to determine fit for funding opportunities; responsively listen to and learn from communities about their lived realities and local play opportunities; educate groups about KaBOOM! grants
  • Communicate regularly with internal departments to ensure visibility of community partner stories and progress through the screening process; collaborate to determine best path forward for each funding opportunity
  • Ensure necessary administrative requirements for each grant are met, including receiving land ownership documents, identifying authorized signatories and determining insurance coverage
  • Confirm and award grants; facilitate transition of confirmed partners to the Project Management Team for grant execution
Lead Market and Outreach Strategy
  • Create and drive outreach strategy in assigned markets and regions for multiple grant programs
  • Identify, cultivate and manage relationships with non-profit child-serving organizations, schools, and municipal offices in order to build new partnerships and create a pipeline of potential partners
  • Lead Community Outreach Coordinators to ensure strategy execution on specific grant timelines
  • When applicable, serve on market-specific, cross-department teams to deeply engage communities within public municipal systems to support KaBOOM! strategic priorities
General Assignments
  • Use Salesforce CRM to manage partner account information, ensuring accurate status of relationship; maintain accurate activity records and provide weekly activity summaries as outlined by Outreach team
  • Actively participate in the KaBOOM! staff development program
  • Actively contribute to our inclusive work environment by valuing other people regardless of differences and take an active role in promoting practices that support diversity, inclusion, and cultural competence
  • Occasional travel may be required
  • BA/BS degree is required along with at least 2-3 years of relevant experience, ideally in community outreach, client services and/or community development
  • Excellent writing and oral skills are required; comfortable with heavy telephone communication and building relationships via phone and email 
  • Possess demonstrated skills in building coalitions among people, organizations and institutions; experience gained in a nonprofit or community organization is a plus
  • Solid skills in persuasion and diplomacy; able to represent KaBOOM! professionally while facilitating complex conversations
  • Critical thinking and analytical skills to hone in on the best and most qualified candidates
  • Ability to manage multiple time-sensitive tasks and projects at the same time; absorb information quickly but thoroughly
  • Strong interpersonal and listening skills, as well as a strong sense of personal responsibility for one’s work, are valued
  • Candidate should be self-motivated, a team player, flexible, persistent and able to communicate assertively
  • Precise attention to detail and organizational skills are critical to success in this position
  • Intermediate level MS Office (Word, Excel, PowerPoint) and Outlook skills
  • Fluency in Spanish is highly desired


Program Management, General-Other: Project-Program Management, Social Service, Early Childhood Care & Development



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