Vice President of Operations

  • FrameWorks Institute
  • Washington, DC, USA
  • Mar 20, 2019
Full time Management

Job Description

The FrameWorks Institute — a nonprofit think tank that conducts and applies communications research to advance change on progressive social issues — seeks a Vice President of Operations to innovate and lead the organization’s operations and human resources work. Reporting to the CEO and managing a small team, this position ensures that the organization works effectively, efficiently, and meaningfully in an effort to maximize the impact of FrameWorks’ programmatic work.

The successfull candidate will join FrameWorks’ senior leadership team and work closely with the CEO to ensure that the organization’s staff are well-supported and its systems are running efficiently. This is an outstanding opportunity for an experienced professional with a strong track record of establishing and enhancing organizational operations, including project management, finance, budgeting, contracting, business and project development, human resource management, and staff development. We are looking for a decisive and clear leader who takes initiative, collaborates effectively, and shows results.    

FrameWorks Institute staff of 25 is comprised primarily of PhD-level researchers; the organization has a vibrant intellectual life. Candidates should be intellectually curious, managerially experienced, organizationally savvy, engaged in social issues, and highly motivated to help drive social change through the power of communications.

This is a full-time position based in Washington, D.C. and requires up to 15% travel.


  • Develop deep knowledge of the organization’s culture, structure, work, strengths, and challenges to generate creative, effective ways to improve functioning, procedures, protocols, and planning. 
  • Develop and implement effective project management systems to improve monitoring, decision-making, and problem-solving throughout a project’s life cycle (from proposal development through final reporting).
  • Establish and oversee enhanced procedures for resource allocation, budgeting, fiscal planning, and internal financial reporting.
  • Formulate high-level organizational strategy with other members of the leadership team.
  • Manage vendor relationships and projects.
  • Organize and coordinate inter-departmental work flow and operations.
  • Manage and execute contracting and reporting for multiple projects.
  • Set comprehensive goals for performance at the organization, unit, and staff level.
  • Enhance the organization’s approach to talent development, identifying and implementing ways to encourage maximum performance, dedication, and job satisfaction of staff members.
  • Manage and enhance professional relationships with a wide range of vendors and other external parties.
  • Ensure compliance with legal standards, accounting regulations, and funder specifications.
  • Represent the organization at meetings, conferences, and similar events.


  • Expertise in analyzing and enhancing organizational and operational systems
  • Sound judgment
  • Efficiency, decisiveness and the ability to get things done
  • High social intelligence
  • The ability to anticipate needs and take steps to address them
  • Impeccable communication skills, both verbal and written
  • Demonstrated project management skills
  • Ability to collaborate effectively with individuals from a wide range of perspectives and backgrounds
  • Clarity in analyzing a problem, and formulating and implementing solutions
  • Enthusiastic, entrepreneurial, “can do” attitude


The ideal candidate will possess:

  • Proven, significant experience as an administrative or operations executive in a mission-driven organization
  • Demonstrated knowledge of organizational functions (HR, IT, finance, etc.) and experience in improving and running them
  • Experience working in fast-paced, multi-disciplinary, collaborative teams and managing and supporting high-level staff
  • Track record in innovating and implementing systems solutions to solve organizational issues and improve overall functioning


Salary will be commensurate with experience. At every level within the organization’s personnel structure, FrameWorks’ salaries are competitive with similar nonprofits of comparable size. FrameWorks values its staff and offers a comprehensive benefits package including generous medical insurance, vacation, and family leave benefits; retirement and life insurance; optional pre-tax salary deductions for child care, medical, and transportation expenses; options for occasional telework; and more.


Review of applications will begin on April 5th, 2019 and continue until the search process concludes. So that we can assess your contributions to FrameWorks, please submit the following materials to, using the subject header line Vice President of Operations.

  • Resume or CV with complete employment history and educational background
  • Cover letter explaining your interest in the position and its relevance to your career goals and your past experience

Recommendations of potential candidates are welcome. All recommendations, applications, and inquiries will be kept confidential.

FrameWorks Institute is deeply committed to equity, diversity and inclusion. Accordingly, the organization’s policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.  Applications from people of color, women, persons with disabilities, and people who identify as LGBT are warmly encouraged.


The FrameWorks Institute conducts, publishes, and shares communications research to prepare nonprofit organizations to expand their constituency base, build public will, and further public understanding of specific social issues. Since 1999, FrameWorks has combined theories and research methods from the cognitive and social sciences to investigate how Americans view a variety of social issues: children’s issues, education, public health and health access, food quality and safety, oceans and climate change, racial disparities, immigration, the role of government, and more. This work has now expanded to influence NGOs working on these issues in Australia, Brazil, Canada, France, Germany, South Africa, and the U.K. In recent years, FrameWorks has developed an ever more sophisticated curriculum, including new online interactive courses, to help policy experts and advocates, scientists and community educators use this research to improve public understanding of complex social issues. Over this period, we have built an institution that is highly regarded in the nonprofit and philanthropic sectors and have contributed to the development of a community of active framers who access and use our research to build public will and redirect public thinking. In 2015, FrameWorks was one of nine nonprofits worldwide to be recognized with the MacArthur Award for Creative and Effective Institutions.  For more information, see