Benefits/Compliance Administrator

  • MEMPHIS, Tennessee
  • Mar 19, 2019
Human Resources

Job Description


The Benefits/Compliance Administrator is responsible for coordinating the benefits needs of employees for Radians, Inc. and its subsidiaries. A successful candidate for the Benefits/Compliance Administrator role will have familiarity with Self-insured plans.


  • Maintain an in-depth understanding of all company-sponsored benefit programs and eligibility requirements
  • Respond (e-mail, phone) to employee inquiries regarding benefits questions, policies, procedures, and programs to ensure quick and courteous resolution
  • Strong background administering FMLA, Leave of Absence, Health & Welfare, EAP COBRA, 401(k), and Workers compensation plans
  • Update Payroll/HRIS for employee open enrollment benefit plan elections, deductions and EOI approvals
  • Develop a strong working relationship with vendors to ensure accurate, efficient, and timely administration and delivery of excellent customer service
  • Lead the annual benefits open enrollment process. Heavily involved in the annual enrollment benefit meetings.
  • Interact (in person, email and by phone) with employees and multiple third party administrators
  • Facilitates leave-of-absence requests as it relates to benefit administration.
  • Distributes all benefits related materials and annual notifications timely.
  • Process weekly 401(k) deferral, loan, and status changes from 401(k) provider
  • Perform benefit gap analyses
  • Assists HR Manager / HR Recruiter with various research projects and/or special projects (e.g. 401K, benefit enrollments, etc.).
  • Schedules meetings as requested by HR Manager / HR Recruiter.
  • Assists department in carrying out various Human Resource programs and procedures for all company employees.
  • Reconciles benefit related invoices each month for approval and processing in Accounts Payable.
  • Travels to the other sites throughout the US for benefits updates/meetings.
  • Maintains utmost confidentiality within scope of responsibility in performing assigned duties.
  • Perform other duties as assigned or requested


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Bachelors degree from a 4-year college or university plus a minimum of four (4) years experience in benefits administration and or equivalent combination of education and experience.
  • Experience working for a high volume, international, multi-state employer
  • Strong background administering FMLA, Leave of Absence, Health & Welfare, EAP COBRA, 401(k), and Workers compensation plans
  • Strong knowledge and understanding of all benefit programs (e.g., Life, Disability, medical, dental, vision, FSA, HSA, 401(k), and Voluntary benefits)
  • Proficient with Microsoft (MS) Office Suite with emphasis on MS Excel
  • Proficient with Payroll/HRIS/Benefits systems is a must
  • Strong organizational/time management skills
  • Strong work ethic - setting and achieving goals
  • Dependable - consistent follow through
  • Positive attitude - creates a great work environment
  • Self-motivated - works effectively with little direction
  • Team-oriented works well with all internal and external customers
  • Effective communicator
  • Flexible - adapts quickly to change and pressure
  • Travel requirements; at least 2-4 times per year

LANGUAGE SKILLS: Ability to read, analyze and interpret general business literature and/or training materials. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Communicating effectively in writing as appropriate for the needs of the audience. Must have the ability to establish and maintain interpersonal relationship and communicate with persons outside the organization in a professional manner.

MATHEMATICAL SKILLS: Ability to work with mathematical concepts to solve problems. Must be able to apply concepts such as fractions, percentages, and proportions to practical situations.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables. Ability to adjust actions in relation to others' actions. Ability to actively looking for ways to help people. Ability to consider the relative costs and benefits of potential actions to choose the most appropriate one. Ability to managing one's own time. Must possess the ability to organize, plan and/or prioritize work.


1.Human Resources Capacity.

2.Internal & External Customer/Client Focus.

3.Ethical Conduct.

4.Personal Effectiveness/Credibility.

OTHER SKILLS and ABILITIES: Must be PC (MS Office) literate and have strong Excel and Outlook emphasis. Experience using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

•Must have strong analytical, organizational, and writing skills

•Ability to be professional and flexible in assisting employees or the management team as needed

•Experience and working knowledge of Microsoft Office suite (especially Excel)

•Experience working with fax, copier; numerous data base systems

•Independent thinker, self-starter, multi-tasker, team player

•Ability to read and comprehend business-related correspondence

•Ability to maintain confidentiality and to exercise prudent judgment when discussing confidential matters

PHYSICAL DEMANDS: While performing the duties of this job, the employee must occasionally stand, stoop, kneel, crouch, or crawl; the employee is frequently required to walk; the employee is required to regularly sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear.

WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works in an office setting. The employee may be subject to risk of electrical shock through use of powered equipment (i.e. computers, etc.).

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.