Community Outreach Coordinators (COCs) are responsible for researching and prospecting a high volume and high quality applicant pipeline of child-serving organizations for KaBOOM! grant opportunities across North America. COCs help develop partnerships that align KaBOOM! Funding Partners’ interests with KaBOOM! grant program goals and community needs. The COC provides support through the screening and selection process. COCs also act as a liaison between community groups and KaBOOM! by helping introduce and publicize KaBOOM! programs while representing and advocating for Community Partners to internal departments.
Duties and Responsibilities:
Managing a portfolio
- Pursue community organizations for over 50 KaBOOM! grants annually that meet KaBOOM! and Funding Partner criteria, through internet research and networking; promote KaBOOM! grant opportunities through referrals of established relationships, cold calls and cold outreach emails
- Garner over 100 grant applications annually; analyze submitted applications to determine viability and alignment with funding opportunities; assess application pipeline capacity to integrate new programs or funding opportunities
- Become a strategic expert in assigned markets; understand the geography of assigned market and garner knowledge of potential Community Partners
- Work closely with Community Outreach Managers in a given geographic market to ensure that the most qualified groups are being identified, taken through the application process, and ultimately confirmed for a grant in a timely manner; identify and address grantee flags and concerns as appropriate
- Use Salesforce CRM to manage customer account information, ensuring accurate status of relationship and strength of the client relationship; maintain accurate activity records and provide weekly activity summaries as outlined by Outreach team
Developing partnerships and advocating for groups
- Communicate benefits and obligations of KaBOOM! programs to community organizations to build interest in applying for a grant opportunity
- Cultivate and manage ongoing relationships with non-profit child-serving organizations and municipalities; lead organizations through the application and screening process while maintaining excellent customer service
- Communicate with internal departments regarding the specifications of potential Community Partner applications and collaborate regarding application tracking strategy
- Facilitate conference calls with key decision makers and community leaders to set appropriate expectations for KaBOOM! playground builds, educating community groups on the community build model or creative play products and entering into a contractual agreement with KaBOOM!, while deciphering strengths and weaknesses of a particular group for a project
- Present all applicable information about a potential Community Partner to an internal review panel to determine final viability and alignment to a funding opportunity
- Prepare written recommendations to funding partners for potential Community Partners
- For Creative Play grants, identify necessary contract approval process for potential Community Partners
- Ensure that contracts are signed and processed in a timely manner. Communicate contract issues internally to support a resolution
- Confirm and award Creative Play grants; facilitate transition of confirmed Community Partners to the Grants Implementation team for grant execution
- Strategically integrate new programs into Outreach when applicable
- Develop talking points and materials to educate potential Community Partners of new grant offerings
- Participate in KaBOOM! promotional activities to promote programs and products of the organization.
- Actively participate in the KaBOOM! staff development program.
- Actively contribute to our inclusive work environment by valuing other people regardless of differences and taking an active role in promoting practices that support diversity, inclusion, and cultural competence.
- Occasional travel may be required.
- BA/BS degree is required along with at least 1-2 years of relevant experience in community outreach, client services, research, and/or community development
- Possess demonstrated skills in building coalitions among people, organizations and institutions; experience gained in a nonprofit or community organization is a plus
- Ability to manage multiple tasks and projects at the same time; absorb information quickly but thoroughly; creatively problem solve
- Strong interpersonal and listening skills, as well as a strong sense of personal responsibility for one’s work are valued
- Candidate should be self-motivated, a team player, flexible, persistent and able to communicate assertively
- Precise attention to detail and organizational skills are critical to success in this position
- Excellent writing and oral skills are required; comfortable with heavy telephone communication (i.e. cold calling)
- Intermediate level MS Office (Word, Excel, PowerPoint) and Outlook skills
- Fluency in Spanish is highly desired