Program Manager - Energy Trust of Oregon Standard Industrial Program

  • Cascade Energy
  • Jul 20, 2018
Full time Energy and Utilities

Job Description

ABOUT US
Cascade Energy, founded in 1993, specializes in industrial energy efficiency. Our work reaches throughout the Pacific Northwest and across North America, with clients ranging in size from small up to Fortune 500 companies. We are proud of our reputation for stellar, high quality work. We foster and value a culture of equals, initiative, and ownership. Contribution in all areas is encouraged. Cascade has offices in Portland, OR; Eugene, OR; Issaquah, WA; Walla Walla, WA; Pleasant Grove, UT; Meridian, ID; Park Ridge, IL; Saratoga Springs, NY; Pleasanton, CA; and San Diego, CA. 

At Cascade Energy, we believe in better. We come to work every day with a drive for continuous improvement and we dedicate ourselves to making industrial energy efficiency happen in smart, measurable, and sustained ways. We are always thinking about new ways to make things happen and achieve results. We offer energy efficiency program design and implementation, energy efficiency engineering, energy management services and software, and hands-on training and coaching.

OUR VALUES
Our teams are a reflection of our core company values, which are: do the right thing; put others first; seek shared success; learn constantly; and be industrious. Our customers are vitally important to us, and we pride ourselves on stellar customer service. Our team members are ambassadors, representing Cascade Energy, striving to keep our values top of mind, working to ensure we are responsive, and consistently delighting our customers.


ABOUT THE POSITION
The Energy Trust of Oregon Standard Industrial Program Manager (PM) oversees and coordinates the Energy Efficiency Program and the services and resources required to support it. The PM integrates program planning with available resources to ensure that workload is effectively distributed. This role supervises the overall program team, which may be comprised of Program Delivery Managers, Program Engineers, Program Analysts, Program Specialists, Sector Specialists, and others on the designated program team. The PM provides support and guidance to the program team as they facilitate and implement energy saving projects.

This full-time, exempt position is located in our Portland, Oregon office, and reports to the VP of Customer Operations. The position requires approximately 15% travel, most of which is local.

KEY RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Management and oversight of the program contract, including parameters, deliverables, and budget
  • Support efforts to develop and implement program marketing strategies, including direct mail, customer calls, and other forms of marketing outreach and customer engagement
  • Identify and offer guidance for pursuing additional business opportunities to offer expanded program services or existing program services to new DSM customers
  • Foster positive relationships, ensuring high levels of satisfaction with utilities and end users
  • Participant and project tracking, including M&V planning and baseline data analysis
  • Track program against schedule, budget and phase review objectives, regularly reporting status to Program Director
  • Plan, administer, and evaluate the program and its results, as required by program specific contracts
  • Develop and implement recovery plans for off-schedule and unanticipated outcomes, including technical challenges and shortfalls in performance
  • Contribute to RFP submissions by providing program data, statistics, and other pertinent information, including suggestions for innovation, updates, and additions to a program
  • Oversight of program teams through facilitation, communication, and interaction to ensure progress and on-time, high-quality deliverables
  • Manage the program team and work with individual members to set goals for performance, professional development, and growth
  • Foster continuous improvement in both the team and the program
  • Respond, troubleshoot, and act as the liaison with utility, vendors, and end-users to resolve any conflict or challenges, as they arise
  • Represent Cascade as a subject matter expert, attend trade conferences, and participate as a guest panel member as needed

QUALIFICATIONS
Successful candidates will possess a combination of both technical and interpersonal skills. For this role, we seek candidates with a track record or superior performance, including: 

  • Excellent customer engagement skills are required; the ability to listen, motivate, and empathize with others
  • Exceptional critical thinking, problem solving, and decision making capabilities
  • Strong project management and organizational skills, with the ability to manage multiple projects, customers, deadlines, and demands
  • A strong grasp of project financial metrics, and the use of these metrics to sell projects to key decision makers 
  • Project management experience, preferably in energy efficiency or related industry
  • Excellent written and verbal communication skills
  • Understanding of industrial technologies and energy efficiency best practices
  • Strong engineering analysis skills
  • Ability to work both independently and in a team environment
  • Stellar communication skills with ability to comfortably interact with internal and external customers and stakeholders to serve their needs

EDUCATION & EXPERIENCE

  • BS and/or MS in Engineering preferred, or Business Administration, Marketing, Communications or other related field of study
  • Experience with the industrial project approval process, as well as barriers that are common with this process, and the techniques for working through these barriers 
  • Experience developing and managing budgets 

COMPENSATION & BENEFITS 
Our total rewards include competitive pay and excellent benefits. These include health (90% paid for team member, 80% paid for dependents), vision, FSA or HSA options with an employer contribution, life insurance, short and long term disability insurance, 401k retirement plan with both a guaranteed 3% contribution and a profit sharing contribution, annual cash performance bonus, (8) paid holidays per year, paid vacation time, and paid sick time.

Our team enjoys a flexible work schedule in a professional yet casual environment in the historic Eastside Exchange building, surrounded by windows with great views. We are close to transit and provide a free, annual Tri-Met Pass, free parking in our lot, indoor bike storage, plus locker rooms with showers. Cascade promotes a healthy work-life balance, and appreciates employee contribution in all areas. We walk the talk about our commitment to learning constantly, with a focus on the ongoing development of every team member, and a tuition reimbursement program. 

APPLICATION PROCESS
To apply, please submit an application via the Careers Page of our website. Applications cannot be considered unless a resume and cover letter (PDFs please!) describing what about our team or the position resonates with you, and how your experience could make you a great fit for the role, are included. Professional references will be requested from finalists. College transcripts will be requested from applicants having less than five years engineering experience. 


Please, no phone calls.
Please, no outside recruiters or agencies.
Cascade Energy is not able to provide sponsorship for work authorization in the U.S.

Occupations

Program Management, Chemical Engineering, Mechanical Engineering, Industrial-Manufacturing Engineering, General-Other: Engineering

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