BetterLesson empowers K-12 teachers to build a modern classroom: learner-centered, culturally responsive, and personalized. Instead of the conventional (and ineffective) format of professional development for educators—filling an auditorium for a day of sleep-inducing lectures—BetterLesson supports teachers for the entire school year with regular, 1:1, virtual coaching. We match each teacher with a world-class coach and then leverage our technology to study actual classroom performance, to suggest customized teaching strategies, to qualitatively and quantitatively measure impact on student learning, and to continuously improve teaching practice through rapid iteration. This process leads to off-the-charts teacher love (our data shows teachers love BetterLesson more than Apple users love their iPhones), high administrator engagement, and, most importantly, dramatic teacher and student growth.
We design and tightly control every aspect of the system in-house: our coaching methodology, the content behind our pedagogical viewpoint, the delivery of our services to all teachers and district leaders, and the software powering our web and mobile apps. BetterLesson has raised over $30M of venture capital and grant funding, serves over 100 school districts, sees 850K+ monthly active users accessing our online lessons and strategies, and is expanding quickly.
We are a small and growing team of teaching practice gurus, educational opportunity devotees, and product development specialists. We place tremendous value on our company’s roots and culture: a shared passion to transform professional learning for educators at scale and a sense of urgency to achieve this vision. All candidates should have the experience, competence, and enthusiasm to dive in headfirst and rapidly solve complex, exciting, and interconnected problems. We feel we offer a unique opportunity to join a small team, have flexible hours, and make a massive impact on our education system.
About the Job:
As a Partner Success Manager (PSM), you will be the primary driver of stewarding strong and enduring relationships with our partners--including school districts, education associations, and foundations. PSMs are experienced communicators, educators, and strategic, action-oriented leaders. They ensure close alignment with our partners on strategic priorities, and regularly consult with partners on an ongoing basis to build a shared line of sight on educator and student growth and progress.
PSMs also work closely and collaboratively with the sales, product, and coaching teams to ensure that partnerships are running smoothly, partners are satisfied, BetterLesson Coaching is on track to deliver maximum impact, and our partnerships deepen and grow from year to year. The critical work of a PSM begins at the strategic planning phase, and extends iteratively over the course of implementation through continuous alignment, progress sharing, and troubleshooting challenges toward a partner’s measures of success and impact indicators. You will report to the Head of Partner Success.
You Will Focus on three main functional areas: