Operations Manager (Full-Time/Venue) (21463003)

  • Owens Realty Services
  • Orlando, FL, USA
  • Nov 04, 2017
Facilities

Job Description


Owens Realty Services

Orlando, FL, United States of America

Overview
Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants, visitors and our clients property.

Job Skills / Requirements
Title: Venues Operations Manager
FLSA: Exempt
Reports to: Regional Manager

We have a Venue Operations Manager opportunity for one of our premier entertainment venue portfolio located in Orlando, FL. As a core member of the Operations Team, you will be primarily responsible for supporting operations within this high volume venue. On-going responsibilities will include managing and directing a custodial staff within multiple properties. If you enjoy servicing a client with high expectations and have a roll up your sleeves attitude, this position is for you!

As a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company, Owens Realty Services continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry. As a Venue Operations Manager you will interact with professionals throughout the organization to achieve company goals. In this role, you will report to the Regional Manager.

Here is what you can expect in this role.

Responsibilities will include:
Establish staff schedules to support budgets.
Plan, Organize, Direct, Coordinate and Supervise functions and activities for multiple locations.
Serve as Event and/or Post Event Manager which includes, but limited to orchestrating the following:

Pre Clean duties and assure completion, assuring check in of event staff with proper credentials, conducting deployment of employees to work area, assuring employees have proper uniforms and neat/presentable, reviewing event protocol with Supervisors/ conduct meeting, directing on the job training for event staff, walking around during event assuring all employees are in areas doing their job, conducting area inspections during the event, coordinating the checkout of all event employees leaving in orderly fashion, and communicating with other Managers any problems areas(s) during or after event.

Job Abilities and Skills:
Must have 5 years of experience in Custodial or Hospitality as a Supervisor in a demanding work environment.
Strong knowledge of all modern cleaning techniques.
Strong commitment to high level service and quality standards.
Proficient written and verbal communication skills.
Demonstrated ability to coach, train, motivates, develop and lead a team.
Ability to plan, organizes, direct and delegate.
Ability to work well under pressure and meet deadlines.
Strong sense of urgency; self-directed.
Experience managing demanding custodial operations in busy environment.
Possesses advance skills in Microsoft Office and Outlook.

Education, certification and/or license requirements:
Associates degree in Business or equivalent combination of education and experience required.

Physical Qualifications:
Ability to walk or stand for prolonged periods.
Requires Bending, stooping, reaching up and may involve lifting up to 80 pounds.
Must be able to work on elevated areas
Must be able to work in all type of weather conditions.

PM16



Education Requirements (Any)
Associates Degree

Additional Information / Benefits
Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.

With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.

Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut, Florida, North Carolina and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.

Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, veteran status, or national origin.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan

Screening Requirements: Drug Screen, Criminal Background Check

This job reports to the Regional Manager

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends, Holidays.

Number of Openings for this position: 1

PI100048398